San Lorenzo, CA ·
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2 Ace Entertainment Reviews
Married on 10/14/2017
Robert was amazing! Truly a huge asset to our entire production. I am a wedding planner and for 20 months I planned our wedding to the detail. It was extremely difficult for my Fiance and I to decide ... Read more decide on a DJ/MC since we were both very particular in who we hired. We needed our DJ to play to the crowd - which Robert did PERFECT job at. Our wedding of 300 guests included 18+ adults of different backgrounds; my Husband is Mexican and I, Filipino. Robert was able to have my Filipino family dance to Banda and my Husbands Mexican family dance to hip hop. Our dance floor was PACKED from beginning to end. Everyone couldn't stop talking about the music. The sound was loud, the music was clean and the transitions flowed like a real DJ should. No obnoxious scratching, no random pauses to the next song and no shortening of one song to the next and also no playing of a full song unless the crowd sang along! I was extremely impressed by his song choices and the way each song flowed to the next. Robert was also an AMAZING MC. He didn't ramble when on the mic. He was short, sweet and super professional. He played to the crowd appropriately. He spoke only when needed to either announce the next event or to amp up the crowd during "hype" moments. MC'ing was also very important to us and we think Robert did an exceptional job! As a bride, I was completely satisfied. As a wedding planner, I was extremely impressed! I would recommend Robert from Ace Entertainment to all my Bay Area clients. I believe in his talent so much!
Married on 06/09/2018
Horrible communication and customer service. My fiancé and I won a silver package through Ace Entertainment while attending a wedding expo at Levi Stadium. After 8 months of him and I going back and ... Read more and forth via phone and email I gave up trying to get a contract. His excuses were he was busy and he would get back to us...every time it would come “by the end of the week”. I even straight out asked him if he actually wanted to dj our wedding, and every time he was insistent that he wanted to. Finally, I had to tell him that if I didn’t receive a contract within two weeks we’d have to look elsewhere. And so we have. I’m disappointed that he let us win his services when he knew he wouldn’t follow through. That shows a lack of honesty. And I’m disappointed that he didn’t tell us upfront, before we invested eight months in communication, that he was not interested in fulfilling the service that he had promised to us. That shows a lack of maturity. Dj services for your event is an investment. I wouldn’t invest in a company that is immature and dishonest.
15846 Paseo Largavista San Lorenzo, 94580