Norman, Oklahoma · Visit website·
4 Embassy Suites by Hilton Norman Reviews
Married on 06/07/2014
I would definitely recommend this venue for any wedding. Tony was fabulous in helping us create the most fabulous reception and went above and beyond for creating our dream. He was so much fun to work ... Read more work with and was awesome at helping us create the dream back drop that my daughter visioned behind her cake table. When we were first starting out a year ahead of my daughter's wedding date, we felt we could not afford this venue and went with another hotel in town. At the last minute, we had to change venues and were so fortunate to have another booking cancel which enabled us to book at the Embassy Suites. Tony was our superhero in working with us on the budget so we could have the food and drinks we desired. The staff (including Ken and Gregg), the rooms, and the food were all top notch and worth every penny of our weekend. Thanks to everyone at the Embassy Suites for a dream wedding weekend!!!
2+ years ago
Event turned out ok but the whole planning process was very frustrating due not my contact being nonresponsive. He is a great guy just really busy I guess. Read more Event turned out ok but the whole planning process was very frustrating due not my contact being nonresponsive. He is a great guy just really busy I guess.
Married on 04/15/2017
Guest list of 115. We got an early check in and late check out. For our rehearsal everyone was very helpful and TRIED get an understanding of our expectations and the layout of the room. On the day ... Read more of, food was late and under cooked. So embarrassing. We had to stop during toasts & ask to pass out champagne. Bartender tried to leave over an hour early, and cut off people during a OPEN BAR because they had 5 drinks. I had to leave my reception to go have a discussion with them, for it to be understood what we had planned & paid for. An engineer was to hold the elevators for 30 mins for our first look around the waterfall... on the attempt to go down, one stopped on the 3rd floor and ruined EVERYTHING! We never got to try a retake or get the problem fixed, the engineer was nowhere to be found. It was devastating as this was one of 2 reasons we chose this venue, the other was our guests wouldn't drink and drive and could stay in a room. As the food was a BIG problem, our sales manager made efforts to compensate for some of the meals which was appropriate and appreciated. Then, the final figures come the following week and we were charged for a microphone that was left in the rehearsal room for another event we didn't even ask for, but was encouraged we "try it out" to make sure we would be happy with it. Additionally, I'm a HHonors member- so I continue to wait for the Hilton points to be added to my account, because those points would go towards paying for our honeymoon and hotel. IT WAS LESS THAN 1/2 of what was initially spent!! I truly thought with all the issues they would try to satisfy a customer, especially one that brought them more business- they didn't. Hilton doesn't treat people how they used to and I would not recommend having an event here. As for a hotel stay, the front desk customer service was satisfactory. We did have to clean our own rooms and set all the trash out by the door, but I am hoping they just didn't want to bother the newlyweds.
Describe your venue
Banquet Hall, Hotel, Restaurant
What kind of settings are available?
Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Ceremony, Reception, Bridal Shower, Engagement Party
What event services do you offer?
Accommodations, Event Planner, Event Rentals, Lighting / Sound
What event items are available?
What food and beverage items are available?
What transportation and access is available?
1 Preferred Pros
2501 Conference Drive Norman, Oklahoma, 73069