I am a private appointment bridal studio that only carries small, independent designers. Jess was the first partnership I created while on this journey. She took my money, never sent me my samples, took down her website, and never refunded me. I've recently found out that this has happened to multiple other store owners. My heart breaks to be taken advantage of after prioritizing independent designers like Hyacinth, in hopes to make the bridal industry more ethical. Jess doesn't have an ethical bone in her body.