Aliquippa, Pennsylvania · Visit website·
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46 Island Dreams Reviews
Married on 03/11/2016
If you're looking for a top notch travel agent, one who combines excellent customer service with extensive knowledge and a personal touch, then look no further than Island Dreams and Tracy Mueller. ... Read more She did an amazing job helping my wife and I plan the perfect destination honeymoon. From the first time we contacted her in early July 17 until our trip in early June 18, Tracy was always available, professional, courteous and informative. After reading reviews online, I contacted Tracy through the Island Dreams website. Even though it was a Saturday morning, she responded to my email in less than 30 minutes! She answered all of our questions (as first timers, we had a ton of questions) and provided us with a wealth of information. What started out as a stressful process turned into a very pleasant process. At one point, Tracy said, "One thing I can guarantee you, you will have nothing to stress over. Leave that for me." Now THAT'S customer service! She walked us through the process of choosing the perfect room, filling out the forms and handled all of the arrangements. In a mere 6 days we had our trip booked. Later she booked our flights for us. Talk about stress free. She led us through the process of checking in online and filling out our butler preferences. A couple weeks prior to our departure, she mailed us a portfolio that confirmed all of our bookings, activities and flights. This portfolio also contained a letter with very detailed information specific to the resort we chose and was very helpful. It also provided the name of 2 managers and the GM to contact if we encountered any problems. She was with us every step of the way! And our trip was perfect in every way. We loved it so much that we took advantage of the discounted rate to book another Sandals vacation next year. Of course be working again with Tracy on that one too. We can't thank Tracy enough for her special treatment we received. Trust me, she is the one travel agent you can't afford not to use.
Married on 05/22/2019
Very experienced travelers and very informative. Super fast response times, will be using Island Dreams again! Read more Very experienced travelers and very informative. Super fast response times, will be using Island Dreams again!
Married on 02/24/2019
Although we decided to book a completely different vacation, Tracy was awesome! She gave us detailed information on the itinerary, had personal pictures from her experience at the resort, and even ... Read more contacted the manager to get us an itinerary for the kid's club! I can't thank her enough for being so responsive and helpful through our long decision-making process!
What types of travel do you specialize in?
Cruises, Destination Weddings, Family Trips, Group Travel / Tours, Honeymoons, Luxury Trips, Romantic Trips
What destinations do you specialize in?
Africa, Alaska, Asia, Australia / New Zealand, Caribbean, Central America, Dominican Republic, East Europe, Hawaii, Mexico, Middle East, North America, Pacific Islands, Scandinavia, South America, West Europe
What travel services do you provide?
Emergency Assistance, Travel Insurance
Aliquippa Aliquippa, Pennsylvania, 15001