Outstanding customer service. Products have a wide range of customization available.

Knotty Tie company went far above and beyond simply sending my fiance and I a tie. We were struggling to find the absolute perfect tie for our big day and found the most darling tie and pocket square that my new husband wore when we were at the alter.

Here is where Knotty went above and beyond. We had left tie shopping to the last minute and ordered the tie the week before the wedding. I was getting married on Saturday and the tie was suppose to be delivered on the Wednesday before. I forgot to put our apartment number, so the entire package was actually sent back. I sent Knotty a desperate Facebook message that night to see what we could do. Thursday morning I received a call from Knotty customer service saying that they were having a new tie MADE that morning and overnighted so that we would have it for Saturday. Sure enough, the tie arrived just in time, the quality was outstanding, and my fiance was head over heels to have the perfect tie to complete his look that day. The tie became the centerpiece story of the day because everyone complimented it! Knotty really came through.

I’ve ordered 3 different times from Knotty Tie, every time has been a glorious example of what customer should be. Communication is prompt and courteous, the design process is seamless, fast, and to top it off, I received my order 2 days before promised.

If you want custom ties, as far as I’m concerned, there’s no other choice.