Shauna, the wedding planner, is highly recommended by multiple reviewers for her exceptional service and expertise. She is praised for her calmness, kindness, and ability to capture the couple's vision and bring it to life. Reviewers appreciate her organization, flexibility, and professionalism, as well as her ability to handle any complications that arise on the wedding day. Shauna is described as the best decision and a key factor in making the wedding day memorable and stress-free.