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4.7 out of 5 rating
4 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
100% Recommended by couples
P
Phylis Sent on 10/21/2015
5 out of 5 rating
Couldn't have been happier..
Sophia was very helpful with planning my daughters wedding. She took care of all the details for us..
The day was just perfect!!
Everyone at the resort was extremely nice...The food and shows were over the top.
We'll l for sure revisit someday!
Thank you Riu Palace Tropical Bay Negril
C
Cathy Sent on 01/05/2014
5 out of 5 rating
Our contact was Sophia Hauton. She was exceptional at explaining wedding options for the resort. She made an exception from usual policy to allow our wedding to be done on the day we requested. She provided a free upgrade of room since we were getting married. Per our request, she coordinated our room locations for our guests so we were close together. A half hour before our beach wedding, it started raining. She agreed to delay the wedding for a short time in order to give the chance for the rain to clear (which it did), and we were still able to have our beach wedding. She offered choices of flower and photography vendors and her recommendations were excellent.
G
Gina Sent on 10/30/2014
4.8 out of 5 rating
My ceremony and reception was at this hotel. It's was a group of 42. And everyone had no complaints from anyone! The atmosphere was great. You can't go wrong with a bar on the pool! The only thing is I hoped they had a club At night like at the riu negril down The block But we went over there one night and had fun too.
my wedding was great and we even invited other guest to join us lol.
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