Saint Petersburg, Florida · Visit website·
4 Rogers Cleaners Reviews
Married on 03/11/2012
Rogers Cleansers saved my wedding day! With just 48 hours before the ceremony I needed my wedding dress to be cleaned, pressed and have serious stains removed. They were extremely professional, ... Read more sensitive, caring and got the job done in time. I would suggest you check the out for wedding dress restoration, cleaning or alterations.
2+ years ago
I brought my 'seen cleaner days' sample sale dress post alterations to Roger's 3 weeks before my wedding. June was fantastic. She communicated the process to me and ensured that I would have my dress ... Read more back in time before the wedding. She kept her promise - just 1 week's time - it came back absolutely beautiful. I felt like I had a new gown. She and her team worked some serious magic on my wedding gown and I will return for it's preservation/post wedding clean. Thank you!
Married on 07/29/2017
On Monday I dropped off a comforter and I was told it would be ready on Friday. They delivered to my home on Thursday. Great! Better than expected until I opened the bag and found the $500 comforter ... Read more comforter ruined beyond repair. I was horrified. The store had already closed so I called first thing on Friday morning. The manager was not in at 8:00 and was not expected in for about an hour. I called back at 10:00 and spoke with the manager, Julianne. She indicated that she left at 4:00 so if I wanted to bring the comforter back to her before then she would look at it and speak with the owner. I made arrangements to have it brought in by a family member that day since I was unable to leave my office to get there before she left. At 11:45 she called me and said she had an emergency and had to leave but would be back at 4:00 and would be there until 7:00. Great, now I could go and see her personally. I arrived at 6:20 and was told that she had just left as she had an emergency. Now, I am upset. I have a $500 comforter that cannot be repaired and a manager that cannot address the situation. Now they want me to leave the comforter there. Nope, it will disappear and I am beginning to think that I just might need this for further action and recourse as this is not being resolved and the customer service is horrible. Oh, they they charged $42 to destroy it. I am amazed. This is a king sized comforter and they never noticed that it shrunk, that the threads were pulled out all over the comforter, that there was puckering all over the comforter and the material that was once soft was now hard. How do you miss this???
Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Ring Bearers
2018 Fourth Street North Saint Petersburg, Florida, 33704