I found Susan through a Google search. I was a bit nervous using a service provider outside someone my photographer recommended, but I could not have made a better choice in doing so!

Although Susan is located in a different state from me, communication was incredibly easy. Susan responds quickly to emails, and works quickly overall (not to say the work/result is rushed by any means, just to point out how dedicated to a timeline she must be!)

Susan also looked through several extra photos I sent to provide the best recap of our day as a whole. She definitely has a great eye for picking out the gems from the many amazing photos we received and from what we had already tried to narrow down to our favorites. That being said, there were still some additional photos I wanted in our album. Having already purchased the most pages offered, I was thinking I would need to sort through even further and nix some photos to meet that "maximum." Susan assured me this was not the case, and I was able to add additional pages for just a little bit of an extra cost!

The editing process was great. Susan drafts up an album and sends it to you online. You can directly comment on each page to further customize/add suggestions, and Susan will do whatever you ask with these comments.

Upon shipping, Susan requested an email confirmation that we had indeed received our product. I appreciated how much she cares about that! Everything arrived in spectacular condition and was very thoughtfully and carefully wrapped. I was impressed with the quality of the box and dust cover for the album, as this was something we opted not to upgrade on at all, just going with what was already included.

The album itself is such good quality! I didn't know products like this existed! The pages are so thick and poster-board-like that I know I won't have to worry about any accidental tears EVER. I also feel like the spine of the album was created in such a way that creases forming in it are unlikely. Everything is so well assembled! The photos were also much bigger than anticipated, which was so fun when flipping through.

I will certainly be using Susan for any further photo album needs and cannot recommend her enough!

Susan made sure our vision was captured in full detail!! When the album arrived,we were blown away with the quality of hard work and quality of materials used. So very happy we chose to get an album and so thankful Susan was able to put it together so perfectly to recreate our special day!!

Susan is a pleasure to work with! She designed our wedding album exactly as we envisioned. Her price was reasonable and we received the album right away. Highly recommend!