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Weddings

21c Museum Hotel Reviews

21c Museum Hotel

21c Museum Hotel

Louisville, KY
4.7 out of 5 rating, 11 Reviews
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Reviews

4.7 out of 5 rating
11 Reviews
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
81% Recommended by couples

Awards

11
  • Kayla
    Kayla Sent on 01/10/2018
    5 out of 5 rating
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    Working with you 21C was an absolute pleasure. You all went above and beyond and every detail was considered. I cannot appreciate enough how accommodating, and friendly you and your staff were from start to finish.

    Thank you so much for having us,and I will be sure to send the wedding pics along!

    -Kayla
  • B
    Brian Sent on 01/12/2018
    5 out of 5 rating
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    21c was the perfect venue for a wedding reception. It's a beautiful space and the various exhibits and artwork made for a great backdrop for photographs. The staff were also great. We were coming from out of town and the staff were quick to respond and incredibly accommodating for our requests. Lastly, the food and drink packages were awesome. Many guests commented on the quality of both the alcohol and the food and we agreed wholeheartedly with their assessment. We strongly recommend 21c for any reception or medium to large-sized party!
  • M
    Maggie Sent on 10/11/2017
    5 out of 5 rating
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    21C's team really goes above and beyond to make sure everything we ask for happens!
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  • S
    Sarah Sent on 10/12/2017
    5 out of 5 rating
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      5.0 out of 5 rating
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    21c worked extensively with us to make sure every last detail was perfect- they were incredibly flexible and accommodating and we could not have been more thrilled with our wedding!
  • Elizabeth
    Elizabeth Sent on 10/23/2017
    5 out of 5 rating
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    Nice sized venue with gorgeous views overlooking the river. The combination of restaurant, hotel, and venue served my wedding well as I didn't have to seek out other vendors for my wedding. There are excellent food and drink options to choose from for varying prices. I found the staff to be extremely helpful and kind throughout the entire process of planning my wedding. Would recommend this vendor to everyone. Only downside is that they can be a little pricey
  • P
    Paula Sent on 09/03/2015
    4.5 out of 5 rating
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      4.5 out of 5 rating
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    We were given our wedding night here. Stayed in a suite/large corner room and it was excellent! Super hip and modern, fun and different. We forgot something in our uber and the front dest kept it for us, and let us have a late checkout/early check-in. We were 10 mins late checking out (it was our post wedding morning!) and they called us to make sure we were leaving, but were polite.
  • User2408008 Sent on 11/03/2015
    4.5 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
    Our wedding was so beautiful and this venue is incredible. The restaurant in the hotel, Proof on Main, catered the event and they were amazing!
  • J
    Jessica Sent on 11/11/2017
    4.4 out of 5 rating
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      4.0 out of 5 rating
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      5.0 out of 5 rating
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      3.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    21c Museum Hotel is a breathtaking venue for a wedding, especially if you get the right weather and can get married on the rooftop, in the penthouse. The penthouse is such an amazing event space and has gorgeous views. I highly recommend doing the rooftop and gallery combination, and staying at the penthouse throughout the weekend if you can. It makes for such a special, unique weekend. It is a stylish venue with excellent food and drinks, and wowed my family and friends from all over the country. We chose 21c because it was unique, gorgeous, and more affordable than places we could find in Chicago, as well as logistically simple.

    From the beginning, the venue went above and beyond, and treated us like royalty. From the doormen to the valet to the bell captain to the front desk, to the servers at the wedding and at the restaurant the next day, to the sales manager and the event staff, everyone went above and beyond and was so helpful on what was a crazy weekend for us!

    The only thing that frustrated me was that the wedding coordinator we had worked with for months left a week before our wedding, but the people that 21c hired to take his place were amazing, and did everything in their power to make sure we were comfortable and happy. Everything turned out super well, except for a couple of minor snafus, which I'm sure tend to happen on any wedding day. I sent them so many emails over the months leading up to the wedding and they were so responsive.

    It's a wonderful, unique venue that truly gives your guests something to marvel at and talk about for months afterwards. Everyone that visited Louisville for our wedding had a fantastic time. Highly recommend.
  • User956302 Sent on 10/02/2012
    4.4 out of 5 rating
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    What an amazing space! Definitely the coolest spot in Louisville. Flexible, friendly and savvy event staff. Incredible service! Highly, highly recommend!
  • A
    Amy Sent on 05/29/2012
    4.4 out of 5 rating
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      3.5 out of 5 rating
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      3.5 out of 5 rating
    21c in Louisville was the perfect venue for my intimate vows on the roof with just our family, to the 150 people with a 3 course dinner fro the reception. They were very easy to work with and the end result was beautiful.