Ace Entertainment Reviews
Reviews
4.2 out of 5 rating
4.2 out of 5 rating
13 Reviews
83% recommend it
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Katrina A. Sent on 09/13/2023
Best DJ, Best Emcee, Best Choice, BEST WEDDING!
We had the ABSOLUTE honor and privilege of having Elyzar as our DJ and emcee for our wedding, and couldn’t have asked for a better person for the job. Booking with Elyzar was probably one of the best things we did for our wedding. He was so thorough in prepping for the wedding, having multiple calls with us to walk us through the planning process and make sure that we got the reception of our dreams. He also went so far as to cut/edit our songs for the first dance and father/daughter dance, helped us navigate parts in the reception when we strayed a bit from the timeline, and just took care of making everything flow so well so that we didn’t have to think during the reception and could just enjoy ourselves. Not only did we have the best time at our reception thanks to Elyzar, but our guests did too! We’re still (10+ days after the wedding) getting compliments from guests on how fun and immaculate the vibes were at the reception, because of Elyzar. Elyzar brought the perfect amount of professionalism and hyphy. He read the room incredibly well and was able to adapt based on whatever the crowd was feeling, to keep the good vibes flowing. We wholeheartedly recommend booking with him for your next big event! -
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Erica S. Sent on 09/30/2019
Wedding at the Club at Ruby Hill, Pleasanton
Ace Entertainment, thank you for making our wedding so fun and lit! Everyone had so much fun!
We hired Ace for DJ, photobooth, uplighting, and “dancing with the clouds” for our wedding at the Club at Ruby Hill in Pleasanton. We had a couple in person/phone meetings with Rob who helped assure us that our wedding would be top notch. DJ services were used for the ceremony and reception. We chose several songs to be played at certain times of the night and every song was played at the right time! We can’t thank Ace enough for for this because music to us is everything to capture the moment.
The uplighting, patterned lights, and monogram lights just brought the venue to life. We chose pink rose uplighting and with the white walls it just looks like a wedding dream. The “dancing with the clouds” was the perfect touch to our first dance. Pictures came out beautiful for this moment. Photobooth with gif was fun for the guests and props were provided. This self operative photobooth is really unique and easy/fun for guests to use.
Rob also was a great MC and got the crowd hyped for the grand entrances, program, and during the dancing portion. I had sent Rob a timeline of events for the wedding and he executed the events with ease. Rob and his crew set up on time and had everything going as planned. We would definitely have Rob and Ace entertainment at our future events! Thank you again for helping in making our wedding so epic! -
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![Erilen]()
Erilen Sent on 05/01/2012Eric was an awesome MC.. Really helped my reception run smoothly.. Had a great time during my wedding -
![Angela]()
Angela P. Sent on 10/30/2023Disappointing Experience
We hired Ace Entertainment in November of 2021 for our wedding in June of 2023. We knew with people rescheduling postponed weddings due to covid that securing vendors could be a challenge, so we started early. We met Robert at a wedding fair in Santa Clara. He made us feel very confident about hiring Ace Entertainment; they offered DJ and photo booth packages that seemed to fit our needs so we signed a contract for the Gold Package with 2 additional hours of the Spade Photo booth and paid the deposit. Unfortunately, this is the last truly positive experience we had with Ace Entertainment. There was no communication whatsoever unless I reached out and asked what steps needed to be taken. A little more than a month out from our wedding date, we still had not heard from Ace about any details of our wedding, so I reached out. They sent me a stock email asking me select a time and date on a pre-scheduled calendar for a phone meeting. Someone from Ace called us on May 10th, although they never identified who they were, and spent about 15 minutes basically reading the outline/schedule that we had previously filled out and had emailed once we scheduled the meeting. We were told at this meeting that we could put together a Spotify playlist of requested songs, we also had put together a playlist for the pre-ceremony music we wanted, so we texted both links to the phone number of whomever we were discussing our wedding with (again, he never mentioned his name) and were told that we were all set. On June 7th, I reached out to get the names of the employees who would be working our wedding so that we could add them to our table arrangement. They replied 2 days before the wedding with the names but the signs had already been printed. At this point, with how little communication was happening, I was genuinely worried we would not have a DJ at our wedding. The day of arrived and the people working the wedding did an ok job (I do not know their names as they never introduced themselves) but they definitely did not do what they said they would do. They did not play a single requested song from our playlist!! They also played only 1 slow song the entire evening, which was the last song of the night that my husband and I had picked out specifically for that moment! The song our parents walked down aisle to was started earlier than it was supposed to, our processional was not even lined up yet. So a part of the song played that was never intended, which completely changed the tone of our wedding. We actually had guests ask us about the song because it became so abruptly wrong for the occasion. Additionally, despite the fact that they knew we had someone doing a reading, only the officiant and the groom had microphones which were lapel mics, so only part of the reading and part of my vows were heard. They also did not provide any accessories with the photobooth as we had been told! To be perfectly honest, it felt like we were not an important client to them because we didn’t spend more money. We were so excited about them when we booked them and I ended up deeply regretting it. I would NOT recommend Ace Entertainment.
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![Mary]()
Mary Sent on 11/20/2012The picture quality of the photos were horrible! Everyone was a bright orange and the lighting reflected a bad shadow on most of the faces, which meant you could hardly tell who was who. I was really lookin forward to having tons of fun taking pictures with my guests, but I was extremely disappointed. The staff that were operating the booth and scrapbook, however, were really friendly.
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