Atlantis Bahamas Reviews
Reviews
4.0 out of 5 rating
4.0 out of 5 rating
22 Reviews
79% recommend it
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![Michelle]()
Michelle Sent on 11/13/2021Dream Wedding
When our wedding at a neighboring resort had to be cancelled because the resort closed for renovations we turned to the Atlantis to help us plan a new wedding in 30 days. Crystal was perfect to work with in the beginning to help us pick a package, recommend vendors, and get the big picture started. Then stepped in Tavares, our fairy godfather. Anything that man could do, he did, and so much more. When we needed a last minute location for a rehearsal dinner, Tavares dropped everything to call around all over the island and get us into an amazing restaurant. He was incredibly easy to communicate with, kept all of the vendors and guests on a perfect time schedule, ushered our guests into an air conditioned area when the weather was too hot to stand outside. So many other little special things Tavares and the Atlantis team did to make our wedding weekend magical. They deserve all the success, and we appreciate them! -
![Karen]()
Karen Sent on 05/06/2019Hands down best money I've ever spent!!!
My husband and I paid for our wedding. It was not cheap but it was worth every penny. Most of my guests stayed 7 days with us and at the end we all wanted to extend our trip!!! The food, the service, the people, the entertainment. All of it was up to Vegas standards.
Tiffany Moss my Atlantis wedding planner was the BEST! Everything went of without a hitch. She kept telling me "trust me". And looking back why did I stress she lived up to her promise. -
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![Delaney]()
Delaney Sent on 07/16/2019Amazing hotel and wedding planning and event space
Faycita was a pleasure to work with! She met all of our expectations and the wedding went off without a hitch. One of my favorite memories was riding in the golf cart to the ceremony and telling Faycita that I needed a tequila shot... and she delivered! There was a tequila shot waiting for me before I walked down the aisle. Too funny! She was the first person I hugged after we said our "I-do's". This place will forever hold a special place in our hearts and I can't wait to come back! -
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![Gilda]()
Gilda Sent on 06/24/2014I was a little concerned at first the rules Atlantis had about some of their options but everything turned out perfect! The Love Atlantis team knows what they are doing and are concerned about giving their clients what is asked if them. I am absolutely pleased with everything they offered' -
User1039318 Sent on 12/07/2012In all areas my expectations were exceeded. My co-ordinator, Xavia, was a rockstar and I cannot say enough wonderful things about her. We had our ceremony on Cove beach and an outdoor reception at the SeaGrapes overlook. Everything was run with precision and I could not have been more pleased.
I happily recommend both Xavia and Atlantis for your special day! -
![Ccuffy]()
Casandra Sent on 02/26/2022Beautiful place
Atlantis is gorgeous!!!! The staff is warm & welcoming . We were greeted every where we went. I loved all of the different pools & beaches. It was a beautiful place to spend our honeymoon. We stayed im the Royal towers with an ocean view. -
User1250496 Sent on 07/21/2013We had the wedding of our dreams (6/29/13). We had the welcome party at Dragon's Patio, the ceremony at Cloisters, Ocean Club, and our reception at Fathoms. We can not have better things to say about the entire experience from planning to execution. Our wedding planner was Talia. She made our lives so easy and took care of every last detail. We had about 60 guests and everything went off without a hitch. The food was great not to mention the delicious cake the Atlantis made. Highly recommend the Atlantis! -
User2441092 Sent on 11/24/2015We recently had our wedding ceremony and reception at Atlantis. This place is really beautiful and we had great weather. The best thing was that there was something for everyone here and we didn't have to babysit all of our guests. The venues were beautiful and the staff was very friendly (as you'd expect in The Bahamas). As long as you are more laid back and accustomed to "island time" this place is perfect for a destination wedding. We hired Erik Kruthoff Photography (an American who splits his time between the US and The Bahamas) to take our photos. We couldn't have been more pleased with his work. Our coordinator was Miyoshi Higgs and she was very responsive and helpful to whatever we needed. Thanks Bahamas!
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User1588186 Sent on 04/17/2014We were married at Atlantis Paradise Island - Ocean Overlook. Cynette, our wedding coordinator was wonderful; a true professional and handled everything for us. When one of our guests was injured and had to use crutches, she arranged for a golf cart ride to take him to the venue, so he didn't have to walk. We were definitely treated like VIPs. Value - pricing on everything was expensive because it was a spring break week.
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Leslie Sent on 05/18/2018We had our wedding last week at Atlantis and it went great! Weddingwire won’t let me write a very long review so I’m going to try to be informative while being brief. When we started researching we did not think we would be able to afford a wedding at Atlantis but we were pleasantly surprised to a package that included almost everything we needed for $3,500. (We added some extra photography time and a disc with rights to all the images and ended up paying $4,700 total which still isn’t bad) We were put in touch with a girl named Samantha to answer all our questions before booking and she was very pleasant and prompt with her responses. The booking process went smoothly and when we had paid we were put in touch with our on site wedding coordinator Faycita. She was very pleasant but sometimes slow with responses, had details wrong, or only didn’t always answer every question. Sometimes i had to push a little to get the information i needed. However when we got to the property everything went as smooth as it possibly could have. We were concerned about the possibility of rain since a conference room was our supposed to be our backup buy Faycita assures is if it rained we could have the wedding in front of the aquarium instead which was an extreme relief. The wedding was small and simple and everything on the wedding day went great. The only small thing i was disappointed about was that i was told the photographer would have a golf cart to take us around the property but he didn’t and we had to walk long ways in the heat which made for some very sweaty pictures. Wish i could write more details but overall the day was fantastic and we have no regrets about having our wedding at Atlantis! Ps the pictures below are not the professional ones, just taken by family and friends
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User2130513 Sent on 05/13/2015We had our dream wedding at Ocean Overlook, followed by a reception at Seagrapes Overlook. I have to admit, I was a little worried throughout the planning process, as our wedding coordinator tended to be unresponsive. However, the wedding was absolutely perfect, from the location and decor to the photography and the food. There was only one very small downside: 1) during the reception, they give you a list of things (mostly food items) to confirm that everything you ordered is there. Basically, it's your chance to speak up if something you were charged for is missing from the spread. I completely understand why they do that, but it was kind of a bummer to be pulled away from the party to go through paperwork.
Also, we were pleasantly surprised to learn they upgraded us to a corner suite, with a wraparound balcony overlooking the ocean. The concierge told us that the suite comes with free breakfast every day, a shallow water dolphin experience, late check-out, and a pass to the resort's (huge!) gym. Unfortunately, none of that turned out to be true, as free upgrades don't include those perks. It wasn't a big deal, just a bit disappointing after we got our hopes up. But, the room alone was absolutely breathtaking, and we were very thankful to have it.
Lastly, we had our welcome dinner at Bimini Road the night before our wedding. The food was outstanding and portions were huge. They also brought out a Junkanoo band for us, which was an awesome surprise. The only disappointing part was they didn't have our table ready in time for our reservation, so our group of 24 ended up waiting around for 30 minutes (despite booking a month+ in advance). Plus, once they did seat us, they didn't have enough chairs set up, so it was a bit of a mess at first. It all worked out though.
Overall, I would recommend the Atlantis if you want a small, beautiful wedding! It's expensive, but I personally think it's worth it. -
![Erica]()
Erica G. Sent on 11/29/2019You don't get what you pay for.
This venue was one of the most expensive venues in Nassau. We figured with this venue we didn't need to be concerned about much because they performed weddings daily and the brand was recognized world wide. However, 3 months from the wedding things were unraveling. Our hotel provided coordinator took ill and the person stepping in was just temporary and didn't really assist us. I think she was just waiting on Juliette to return. We hoped that someone new would be assigned to us so we can move forward with our plans and questions. Prior to the coordinator Juliette taking leave her attitude towards us became more about up-selling than service. Her super sweet and accommodating attitude was replaced with sarcasm and disdained. Upon her return 3 weeks before the wedding we had to fight to get a replacement. Any other venue would just replace the coordinator after the first month. The supervisor Tavares had no interest in accommodating our request and told us we had no choice but to deal and work with her. After we pushed and pushed for a replacement Bill got involved and appointed Tiffany. Tiffany was very professional and calming. But the day of the event didn't go without a hitch. Several requests were not honored. The feedback our guests are still sharing with us are embarrassing to say the least. There was so much time and money spent to have Atlantis host the wedding only to get subpar results. Our expectations were high because we figured you get what you pay for but in this case it's the opposite. From the venue, lights, food, photography, photo booth, seating, videography, and desserts there were many many things done either incorrectly or not done at all.
If you are considering this venue. Just pay for the venue alone it is beautiful. However, do not pay for their packages or services you will be disappointed and embarrassed. After all of the time and money spent to now have to get lawyers involved is ridiculous.
My advice: Stay at Atlantis or do a day pass and marry at one of the other local venues. They seem to value you more and take servicing your needs serious. -
User2022872 Sent on 01/26/2015The whole experience was terrible. First you deal with a company in Florida who have regional people that never get back to you. Then after you sign your life away in their 50 page contract you are assigned a wedding coordintor on site. Don't expect any email or telephone responses from these people until the day before your payment is due. On site for the event you have a banquet manager who hands you bills for things you already paid for and they say it's just a confirmation that you received the items listed. One month later I am still trying to fight double charges for food items. Our event was at Ocean's Edge the site was pretty but don't think decor is included in your package. The only vendors you can use charge $700-800 to just set up any decor like table cloths or flowers. This company nickel and dimes you until the very end. Honestly I could have had a beautiful wedding in New York for what we paid for this disaster.
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