Aztec Rental Reviews
View more informationReviews
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Quality of service 4.6 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Rachel Sent on 06/28/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Saved the day!
We used the Lynchburg branch for our wedding for our June 2022 wedding. They were wonderful to work with! I was previously using another company who went out of service and left me panicking just a few months before the wedding. The team at Aztec rentals were kind and helpful in getting new rentals set up for me. Since I am out of state, they were able to send me pictures of the table scape to make sure it was how I wanted it. Everything looked great the day of! I appreciate that they were able to drop off and pick up the items as well. It was a great experience and the pricing was very fair.We used the Lynchburg branch for our wedding for our June 2022 wedding. They were wonderful to work with! I was previously using another company who went out of service and left me panicking just a few months before the wedding. The team at Aztec rentals were kind and helpful in getting new rentals set up for me. Since I am out of state, they were able to send me pictures of the table scape to make sure it was how I wanted it. Everything looked great the day of! I appreciate that they were able to drop off and pick up the items as well. It was a great experience and the pricing was very fair. -
Quality of service
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Kasey O. Sent on 11/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy to work with!
I used aztec for chair rentals for my Smith Mountain Lake wedding. They have a few locations, I believe the one I rented from was Moneta. They were all very responsive and so easy to work with especially with the multiple changes we had planning a 2020 wedding! We rented ceremony chairs and heaters, as well as the cross back tuscan chairs for the reception. All of them were so beautiful and set up exactly where we needed them! The heaters especially were so cool, they had live flames and looked so gorgeous against the sunset. So glad we used Aztec rentals! They were recommended to us by our venue, The Water's Edge Country Club.I used aztec for chair rentals for my Smith Mountain Lake wedding. They have a few locations, I believe the one I rented from was Moneta. They were all very responsive and so easy to work with especially with the multiple changes we had planning a 2020 wedding! We rented ceremony chairs and heaters, as well as the cross back tuscan chairs for the reception. All of them were so beautiful and set up exactly where we needed them! The heaters especially were so cool, they had live flames and looked so gorgeous against the sunset. So glad we used Aztec rentals! They were recommended to us by our venue, The Water's Edge Country Club.Aztec Rental's reply:
Thank you so much for taking the time to leave us a review! We are happy to hear you were pleased with your rental experience. We appreciate you allowing us to play a part in your special day! -
Quality of service
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Jennifer A. Sent on 09/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional
Aztec rentals was very professional, they had an entire showroom for us to pick out what we wanted to use and they delivered it right to our wedding location and picked it back up a couple of days later.Aztec rentals was very professional, they had an entire showroom for us to pick out what we wanted to use and they delivered it right to our wedding location and picked it back up a couple of days later.Aztec Rental's reply:
Thank you for taking the time to leave us a review. We are so glad you were pleased with your rental experience and we appreciate you allowing us to play a part in your special day! -
Quality of service
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Beth G. Sent on 06/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful rentals, helpful, set up crew reliable
With an outdoor wedding one of the most important things is the rental company with a good quality tent, tables, chairs and all the fixings. Aztec worked with us answered all of our questions was super helpful and the outcome was entirely gorgeous. Thank you a stack for all of your fantastic work, we look forward to using you again for other special occasions!With an outdoor wedding one of the most important things is the rental company with a good quality tent, tables, chairs and all the fixings. Aztec worked with us answered all of our questions was super helpful and the outcome was entirely gorgeous. Thank you a stack for all of your fantastic work, we look forward to using you again for other special occasions! -
Quality of service
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Kristin Sent on 06/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super easy
Aztec made it super easy to get exactly what we needed. They dropped everything off and picked it all back up, making it easy and stress free for us!Aztec made it super easy to get exactly what we needed. They dropped everything off and picked it all back up, making it easy and stress free for us! -
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Megan Sent on 02/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wedding this past January and needed some last minute table clothes and supplies. Aztec Rental was our go to solution. They were fast, everything was clean and the whole experience was great! We highly recommend Aztec Rental to all of our friends and family members. They are always fast, reliable, professional and willing to work with us to make sure we get exactly what we want!I had a wedding this past January and needed some last minute table clothes and supplies. Aztec Rental was our go to solution. They were fast, everything was clean and the whole experience was great! We highly recommend Aztec Rental to all of our friends and family members. They are always fast, reliable, professional and willing to work with us to make sure we get exactly what we want!Aztec Rental's reply:
Thank you for taking the time to give us a review. Everything looked beautiful! We appreciate you allowing us to play a part in your special day! -
Quality of service
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Andrew Sent on 02/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This past year my wife and I relied heavily on Aztec Rental to plan for our wedding. Despite being unsure of what we wanted, Aztec Rental worked with us to give us all that we needed and more. They were very professional and kind to us despite our last minute changes and needs. Aztec Rental is a great company and really places the customer first!This past year my wife and I relied heavily on Aztec Rental to plan for our wedding. Despite being unsure of what we wanted, Aztec Rental worked with us to give us all that we needed and more. They were very professional and kind to us despite our last minute changes and needs. Aztec Rental is a great company and really places the customer first!Aztec Rental's reply:
Thank you for sharing your experience and for allowing us to be a part of your special day! -
Quality of service
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Matti Sent on 02/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aztec rental helped make our perfect day, well, perfect! They were great at listening to what we wanted and then gave us suggestions that were amazing. They were wonderful at communicating with my husband and I as both of us were in Idaho attending school three months before the wedding. I am so thankful they had everything covered while we were away. The ring ceremony was beautiful and I was so happy they helped in our big day!Aztec rental helped make our perfect day, well, perfect! They were great at listening to what we wanted and then gave us suggestions that were amazing. They were wonderful at communicating with my husband and I as both of us were in Idaho attending school three months before the wedding. I am so thankful they had everything covered while we were away. The ring ceremony was beautiful and I was so happy they helped in our big day!Aztec Rental's reply:
Thank you for allowing us to play a part in your special day! We appreciate you taking the time to give us a review!
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Quality of service
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Melissa Sent on 02/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aztec went above in beyond this past year working with me and my husband on our wedding. Lori and crew helped me make my vision become reality. We were able to put things together in their showroom so that I could see how things would look together. They have amazing selections. We used a clear tent for our reception that was a unique touch. I wanted as much gold as possible and Aztec delivered! We had gold table runners, some gold tablecloths, and gold candelabra table toppers. I also appreciated how my vendors communicated with each other to create an A team. Our wedding day was the most perfect day because of our vendor team, which Aztec was a huge part of!Aztec went above in beyond this past year working with me and my husband on our wedding. Lori and crew helped me make my vision become reality. We were able to put things together in their showroom so that I could see how things would look together. They have amazing selections. We used a clear tent for our reception that was a unique touch. I wanted as much gold as possible and Aztec delivered! We had gold table runners, some gold tablecloths, and gold candelabra table toppers. I also appreciated how my vendors communicated with each other to create an A team. Our wedding day was the most perfect day because of our vendor team, which Aztec was a huge part of!-
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+8 photos
Aztec Rental's reply:
Beautiful pictures! Thank you so much for allowing us to play a part in your special day! We appreciate you taking the time to give us a review! -
Quality of service
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User2362061 Sent on 10/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great! We rented chairs, tables and a tent. It held up great in the rain.Great! We rented chairs, tables and a tent. It held up great in the rain.Aztec Rental's reply:
So glad everything went well! Thank you for allowing us to be a part of your special day! -
Quality of service
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Frances Sent on 09/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had everything we needed and provided it on time. Beautiful rustic candelabras. Reasonable delivery fee. Lori was very easy to work with. Highly recommend!Had everything we needed and provided it on time. Beautiful rustic candelabras. Reasonable delivery fee. Lori was very easy to work with. Highly recommend!Aztec Rental's reply:
Thank you so much for your review! It was a pleasure working with you. -
Quality of service
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Kermitra Sent on 03/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I rented the white wicker heart shaped arch from Aztec Rental in Lynchburg, VA. Kim Bomar and Mary were so helpful with all of my questions and needs. Great service and quality product!I rented the white wicker heart shaped arch from Aztec Rental in Lynchburg, VA. Kim Bomar and Mary were so helpful with all of my questions and needs. Great service and quality product! -
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User1927315 Sent on 11/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aztec delivered everything we ordered in perfect condition and at the time we arranged! We called them a month before the wedding and asked if they could bring everything a day sooner to ensure we had all the decorations and lights up and they were happy to do it! We were very pleased with their service and rentalsAztec delivered everything we ordered in perfect condition and at the time we arranged! We called them a month before the wedding and asked if they could bring everything a day sooner to ensure we had all the decorations and lights up and they were happy to do it! We were very pleased with their service and rentalsAztec Rental's reply:
Thank you so much for taking the time to submit this review! We invite you to post any wedding pictures you would like to share on our Facebook page. So very glad you were pleased and congratulations on your marriage! -
Quality of service
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User1664716 Sent on 06/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented a archway and some other thing and we were very very happyWe rented a archway and some other thing and we were very very happy -
Quality of service
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Julia Sent on 06/28/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aztec was excellent to work with. Their equipment was in great shape and they had my tents up the day before the wedding which left plenty of time for my cater and florist to make it perfect for the reception! They were easy to work with and very reasonably priced!
I will say, if there is ANY CHANCE of rain go ahead and get the tent sides!! They are not that expensive, if you don't use them you get charged for 50% of the cost. I had them put on and it rained the morning of my wedding. Having the test sides kept the ground and everything inside the test nice and dry. It was well worth the extra money!!Aztec was excellent to work with. Their equipment was in great shape and they had my tents up the day before the wedding which left plenty of time for my cater and florist to make it perfect for the reception! They were easy to work with and very reasonably priced!
I will say, if there is ANY CHANCE of rain go ahead and get the tent sides!! They are not that expensive, if you don't use them you get charged for 50% of the cost. I had them put on and it rained the morning of my wedding. Having the test sides kept the ground and everything inside the test nice and dry. It was well worth the extra money!! -
Quality of service
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Olivia Sent on 04/07/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Aztec Rentals for tables, linens, arch and cake stand. They were very professional over the phone and in store, offered a fair price for their products and were helpful in loading everything into our car. My only complaint is that their cake stand and the arch were in rough shape. It wasn't a huge deal - nothing that would be obvious in a picture - but still worth mentioning.We used Aztec Rentals for tables, linens, arch and cake stand. They were very professional over the phone and in store, offered a fair price for their products and were helpful in loading everything into our car. My only complaint is that their cake stand and the arch were in rough shape. It wasn't a huge deal - nothing that would be obvious in a picture - but still worth mentioning.Aztec Rental's reply:
Thank you for your review and the feedback as well. We will definitely take a look at those items that fell short of your expectations! Congratulations on your wedding! -
Quality of service
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Hope Sent on 11/06/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aztec provided tables and chairs for my outdoor wedding of 200. They delivered them with ample time to set up at a reasonable cost ($100). They were very flexible as we got closer to the event date and RSVP numbers were fluctuating and they worked with me. Very happy with their service.Aztec provided tables and chairs for my outdoor wedding of 200. They delivered them with ample time to set up at a reasonable cost ($100). They were very flexible as we got closer to the event date and RSVP numbers were fluctuating and they worked with me. Very happy with their service.Aztec Rental's reply:
Thank you for taking the time to leave a review. We appreciate your business & congratulate you on your marriage! Thanks for allowing us to be a part of your special day! -
Quality of service
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Christy Sent on 08/05/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I rented wine glasses from Aztec for my wedding. They definitely had the best price I could find in the area, but there weren't too many other options without getting catering as well. They were very easy to work with to reserve the glasses and had flexible pick-up and drop-off times. We did end up breaking a few and had to pay for them but that price was reasonable as well. Very happy with how well everything worked out!I rented wine glasses from Aztec for my wedding. They definitely had the best price I could find in the area, but there weren't too many other options without getting catering as well. They were very easy to work with to reserve the glasses and had flexible pick-up and drop-off times. We did end up breaking a few and had to pay for them but that price was reasonable as well. Very happy with how well everything worked out!Aztec Rental's reply:
We appreciate you letting us play a part in your special day. Thank you for taking the time to leave a review. Congratulations on your wedding! -
Quality of service
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Katherine Sent on 09/19/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented chairs and a cooler. They were flexible on when items could be picked up and returned.We rented chairs and a cooler. They were flexible on when items could be picked up and returned. -
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Brittany Sent on 11/30/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They allowed me to pick up the tables and chairs early due to the fact that my wedding was on a sunday and didn't charge extra!They allowed me to pick up the tables and chairs early due to the fact that my wedding was on a sunday and didn't charge extra! -
Quality of service
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User2325304 Sent on 09/20/20154.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone on staff at Aztec was very helpful... Was able to make changes without any problems and all the items that i rented were in awesome shape and made my event look fabulous !Everyone on staff at Aztec was very helpful... Was able to make changes without any problems and all the items that i rented were in awesome shape and made my event look fabulous !Aztec Rental's reply:
Thank you for taking the time to leave a review. We appreciate your business and hope your event went well! -
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User2298527 Sent on 09/02/20153.7 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
They have alot to choose from but prices are high. They are willing to work with you especially if ur going to rent and pick from 2 different locations.They have alot to choose from but prices are high. They are willing to work with you especially if ur going to rent and pick from 2 different locations.Aztec Rental's reply:
Thank you for your review. We appreciate your business! -
Quality of service
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Rachel Sent on 11/29/20093.4 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
We rented a margarita machine which broke. The gave us our money back for it but didn't try to help fix it or send out another one. so we had no margaritas and a lot of useless drink mix.We rented a margarita machine which broke. The gave us our money back for it but didn't try to help fix it or send out another one. so we had no margaritas and a lot of useless drink mix. -
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Matt Sent on 10/04/20083.3 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
Good place... good service... good stuffGood place... good service... good stuff -
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Alexandra M. Sent on 06/21/20223.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Okay option in Roanoke area
Aztec is really the only option in this area. The front desk can be disorganized at times, but they are pretty responsive to email. We got everything as promised, no issues.Aztec is really the only option in this area. The front desk can be disorganized at times, but they are pretty responsive to email. We got everything as promised, no issues. -
Quality of service
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