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Weddings

Bay Limousine Service Reviews

Bay Limousine Service View more information

Reviews

4.2 out of 5 rating
11 Reviews
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.2 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4 out of 5 rating
81% Recommended by couples

Awards

11
  • V
    Veronica Sent on 07/23/2014
    5 out of 5 rating
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    I am an event planner and I use bay limousine quite often. Their vehicles are beautiful and it is always a pleasure to work with them. I will continue to commend them to my clients.
  • M
    Matthew Sent on 08/25/2014
    5 out of 5 rating
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    Bay Limousine did a fantastic job! We had a complicated itinerary with multiple locations and a very late evening. Bay Limousine did a tremendous job and was on time throughout. Thanks for helping make our dream wedding possible.
  • User1572147 Sent on 03/31/2014
    5 out of 5 rating
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    Mr.Cherry was very prompt and very nice. He arrived to the pick up destination a few minutes early and was very flexible with the few stops we had to make. He had a smile on his face the entire time and it was just a very good experience.
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  • R
    Renee Sent on 04/01/2014
    5 out of 5 rating
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    Great service and very friendly and professional driver. The Executive Coach was just perfect!! Also when parking became an issue Mr. Cherry handled the situation with grace and composure, I would book again in a heart beat!!
  • L
    Leigh-Ann Sent on 03/31/2014
    5 out of 5 rating
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    As anyone knows, weddings can be as stressful as they are wonderful. I was a nervous wreck that day being the bride and all, the attention was all on me and I kept thinking "What if I fall?" "What if my dress rips?"...typical bride worries. Edwin with Bay Limousines was the driver of the beautiful Horse Drawn Carriage we rented for the wedding. Everything was perfect, he arrived at the time set, he was patient with the chaos of photographs taken and everyone getting in their places, and last but not least, he went above and beyond by being a listening ear when I was almost in panic mode. We couldn't have asked for a better company or person to help us make our day as memorable as it was. I would definitely recommend them to any of my friends or family or anyone who would listen for that matter. I was that impressed with their services. I look forward to calling them for events in the future. :)
  • S
    Susan Sent on 12/11/2014
    5 out of 5 rating
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    I am always pleased dealing with Bay Limousine Service. They always provide quality service and people. I will continue to not only use them but will always recommend them when ask about a limo service.Bill and his staff of drivers are all top of the line!

    Bay Limousine Service's reply:

    I thank you for your kindness and willing to keep doing business with us....thanks so much.
  • A
    Adam Sent on 12/14/2014
    4.9 out of 5 rating
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      4.5 out of 5 rating
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    We have had the pleasure of working with Edwin for the Annual South Walton Holiday Parade for the past few years. We use his horse drawn carriage for Santa's arrival into Seaside and it always provides a unique and spectacular entrance into town. Thank you!

    Bay Limousine Service's reply:

    Thank you so much always a pleasure to do this annual event. Nothing like seeing young and old and the Holiday season.....
  • P
    Patrick Sent on 02/17/2014
    4.8 out of 5 rating
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    Excellent staff and great cars. They really know how to treat their customers. Very happy with their service.
  • Rachael
    Rachael Sent on 11/06/2009
    4.3 out of 5 rating
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    We had a small scheduling error. They had us marked down for the wron time, and we were nearly late for the wedding, but they sent not only the limo we paid for, but a complementary one as well, and they made it there just a tad late, but not enough to make a difference. The drivers were friendly, and very accommodating.
  • T
    Tina Sent on 03/18/2016
    2 out of 5 rating
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    First off the carriage was amazing and the bride and groom loved it. I would have given you 5 stars except for one thing.... the driver. #1, he never got one foot off the carriage to help the bride and her father in or out of the carriage. I was told beforehand that steps would be provided as I had explained when renting the carriage that the brides father had recently had knee replacement surgery. #2, the brides father was running late due to unforeseen circumstances, which put everything running late and put the carriage rental past the end time before the carriage had returned the bride and groom to the reception venue. Your company had my credit card on file and you had been paid well in advance so there was no reason to assume you would not get paid for the extra time, but your driver took it upon himself to start asking guest at the wedding for money. I was very displeased with his actions. He sat on the carriage looking like a miserable blown up toad. I work in the hospitality industry and customer service is as important as the product you are offering. A+ for the carriage and horse, both amazing! Customer service needs a lot of improvement. Your driver did have a very nice tip he would have received, had he not shown such horrible disrespect. We have rented carriages several times in the past from a different company that has now retired, their service compared to this was worlds apart. I'm only adding this so that there is no misunderstanding that I was expecting something different from renting a carriage. I have rented carriages for my wedding and my son's proms, so I am very familiar with the process.
    Your driver acted like it was a inconvenience to be there, well trust me, he does not ever have to worry about being at any event I organize or anyone I can warm about him. He even refused to shake the grooms hand when he tried, just turned his head like he didn't see him. The video camera captures a lot.
  • C
    Clay Sent on 03/13/2015
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    I used the company for transpertation for 5 night while in town. The first night the driver Bob was a very professional and great driver as all companies I have used in the past have been. The next 4 night the driver Chris was not. He never had me sign any papers he just collected the cash and the next day each time informed me I owed him more money. He never opened doors for me and then proceeded to add charges for ice and mixers normally provided. The limos T.V did not work and had a short, the radio had no aux input,etc. the final evening I payed him the 1430.00 he said that was owes to him to only get home the next day to the owner leaving me a message that he wasn't paid for services rendered a limo company always collect up front and would not have gave services is they were not paid each day. The owner then contacted the police department because he wasn't paid and said he was out of money. This driver is a crook and I would recommend staying away from them!