Ben's Sugar Shack Reviews

Reviews

Awards

21

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  Samantha R. Sent on 01/01/2020
  5 out of 5 rating

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  Great favors for a fall wedding!

  We knew we wanted to give our guests a unique wedding favor that they would use (and something we would want to steal and use for ourselves haha). We stumbled across Ben's Sugar Shack, and found these beautiful maple leaf syrup bottles that would be perfect for our fall wedding! We ordered them without any labels (we customized them ourselves), and they came on time and packed well. If you are looking for a sweet treat for your guests, we highly recommend Ben's Sugar Shack!

  We knew we wanted to give our guests a unique wedding favor that they would use (and something we would want to steal and use for ourselves haha). We stumbled across Ben's Sugar Shack, and found these beautiful maple leaf syrup bottles that would be perfect for our fall wedding! We ordered them without any labels (we customized them ourselves), and they came on time and packed well. If you are looking for a sweet treat for your guests, we highly recommend Ben's Sugar Shack!
• Lynn H. Sent on 02/10/2021
  5 out of 5 rating

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  Great quality and collaboration!

  It was easy to both order and collaborate on the custom labels. There was an issue with UPS shipping and they looked into the issue and made sure it was resolved. Great experience!

  It was easy to both order and collaborate on the custom labels. There was an issue with UPS shipping and they looked into the issue and made sure it was resolved. Great experience!
• Kayla D. Sent on 12/04/2022
  5 out of 5 rating

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  Great wedding favors

  I was so happy with our maple syrup weddings favors. The team at Ben's Sugar Shack was very easy to work with. They even custom labeled each bottle of maple syrup so I wouldn't have to worry about doing it.

  I was so happy with our maple syrup weddings favors. The team at Ben's Sugar Shack was very easy to work with. They even custom labeled each bottle of maple syrup so I wouldn't have to worry about doing it.
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• Haley C. Sent on 04/28/2022
  5 out of 5 rating

  5.0
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  Quality Products

  Bens sugar shack was easy to work with and had so many custom options, our guests loved our favors!

  Bens sugar shack was easy to work with and had so many custom options, our guests loved our favors!

  Ben's Sugar Shack's reply:

  Thank you so much Haley! Congrats on getting Married! The 1.7 oz Glass leaf option is super cute!
  Thank you for leaving us a review! if you need a refill on maple syrup feel free to shop at BensMapleSyrup.com :)
• Joanna F. Sent on 06/26/2021
  5 out of 5 rating

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  Adorable Favors!

  Customer service was excellent and everyone thought these were adorable! Perfect for our wedding!

  Customer service was excellent and everyone thought these were adorable! Perfect for our wedding!
• Ashley Sent on 10/25/2019
  5 out of 5 rating

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  Wonderful!

  Our favors were perfect for our fall wedding in New England this past weekend. Response time was quick and they shipped fast. I would highly recommend. Also, we tried their maple coffee... five stars as well :)

  Our favors were perfect for our fall wedding in New England this past weekend. Response time was quick and they shipped fast. I would highly recommend. Also, we tried their maple coffee... five stars as well :)
• Marie T. Sent on 10/21/2019
  5 out of 5 rating

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  Best NH Favors!!

  Ben’s is the best. Affordable and delicious! And they make wedding favors so easy - they will do custom tags for you, so you don’t have to buy/make your own! We received an email within a couple days of our order to start customizing the tags. And they turned it around so quickly (which was unexpected). Guests loved the favors so much, we had a few guests running around stealing other people’s favors at the end of the night. Highly recommend these guys - fast, affordable, professional!!

  Ben’s is the best. Affordable and delicious! And they make wedding favors so easy - they will do custom tags for you, so you don’t have to buy/make your own! We received an email within a couple days of our order to start customizing the tags. And they turned it around so quickly (which was unexpected). Guests loved the favors so much, we had a few guests running around stealing other people’s favors at the end of the night. Highly recommend these guys - fast, affordable, professional!!
• Shannon Sent on 07/06/2019
  5 out of 5 rating

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  Ben's Sugar Shack is the best!

  Would highly recommend going through Ben's Sugar Shack for your wedding favors! The team is quick to respond and they're all very helpful & flexible!

  Would highly recommend going through Ben's Sugar Shack for your wedding favors! The team is quick to respond and they're all very helpful & flexible!
• Ellen H. Sent on 07/11/2019
  5 out of 5 rating

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  Highly recommended!

  Fastest Delivery Ever! Unbelievable!!! HIGHLY RECOMMENDED ❤️

  Fastest Delivery Ever! Unbelievable!!! HIGHLY RECOMMENDED ❤️
• Jennifer B. Sent on 12/07/2018
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  Sweet Favor

  I ordered Maple Syrup bottles, the 3.4 oz bottles, for my wedding as a wedding favor. Ben's Sugar Shack was extremely pleasant and easy to work with from the start. I ordered my favors and wanted an engraving. They sent me a proof shortly after my order and I approved. Additionally, I had Ben's Sugar Shack attach tags to my bottles at no additional charge. I simply had to mail the tags to them. The favors arrived quickly and packaged well. The syrup was absolutely delicious! Everyone was thrilled with them. It was perfect for our special day! I highly recommend both for events and personal use!

  I ordered Maple Syrup bottles, the 3.4 oz bottles, for my wedding as a wedding favor. Ben's Sugar Shack was extremely pleasant and easy to work with from the start. I ordered my favors and wanted an engraving. They sent me a proof shortly after my order and I approved. Additionally, I had Ben's Sugar Shack attach tags to my bottles at no additional charge. I simply had to mail the tags to them. The favors arrived quickly and packaged well. The syrup was absolutely delicious! Everyone was thrilled with them. It was perfect for our special day! I highly recommend both for events and personal use!
• Amanda Sent on 10/29/2018
  5 out of 5 rating

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  Great value and people loved them

  People loved our maple syrup favors--we didn't have any left at the end of the night!

  People loved our maple syrup favors--we didn't have any left at the end of the night!

  Ben's Sugar Shack's reply:

  Glad you Enjoyed them!
  If you have any professional pictures of them we are trying to post better pictures of what we can do.
  If you have any that are usable and you allow us to post we are offering 5% back on total cost of your products you purchased!
  You can send to sales@bensmaplesyrup.com
• Alecia Sent on 09/18/2017
  5 out of 5 rating

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  I wanted to order favors from Ben's Sugar Shack with the State of New Hampshire emblem on the front since my fiance is from New Hampshire and we're not getting married there. Chris at Ben's Sugar Shack was so helpful in making sure I got the product I wanted (the New Hampshire logo is not something people typically want on a wedding favor) and everything was shipped out promptly. My fiance was so excited to see them in person and I know our guests will love them. Thank you for making this Ohio bride and New Hampshire transplant very happy!

  I wanted to order favors from Ben's Sugar Shack with the State of New Hampshire emblem on the front since my fiance is from New Hampshire and we're not getting married there. Chris at Ben's Sugar Shack was so helpful in making sure I got the product I wanted (the New Hampshire logo is not something people typically want on a wedding favor) and everything was shipped out promptly. My fiance was so excited to see them in person and I know our guests will love them. Thank you for making this Ohio bride and New Hampshire transplant very happy!
• Elizabeth Sent on 09/26/2016
  5 out of 5 rating

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  I had an awesome experience with Ben's! They were very responsive and the prices were reasonable. Our order came super fast and I love the glass leaf bottles!

  I had an awesome experience with Ben's! They were very responsive and the prices were reasonable. Our order came super fast and I love the glass leaf bottles!
• Sarah Sent on 08/22/2016
  5 out of 5 rating

  5.0
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  I used this company for my wedding favors which were mini maple syrups and I think that they are great! Not only are the prices affordable (especially when compared to other maple syrup favors out there) but the customer service was impeccable. I had purchased the favors online and there was a discount code offered that I put in multiple times and it just wouldn't go through. So, I bought the favors without the discount and then emailed them just to see what the issue was. I was promptly called by a customer service representative and he explained to me that the discount code didn't apply to bulk orders such as mine but that he was going to honor it because that wasn't explicitly stated on the website. He was so kind and generous and took complete ownership of the issue. I was impressed. The maple syrup bottles arrived quickly and packaged very well so that none of them would break. They had a gold string tied around them with a tag on it and I used to the gold string to tie on my own tags that I made. It was very simple and the bottles alone were very attractive.

  I used this company for my wedding favors which were mini maple syrups and I think that they are great! Not only are the prices affordable (especially when compared to other maple syrup favors out there) but the customer service was impeccable. I had purchased the favors online and there was a discount code offered that I put in multiple times and it just wouldn't go through. So, I bought the favors without the discount and then emailed them just to see what the issue was. I was promptly called by a customer service representative and he explained to me that the discount code didn't apply to bulk orders such as mine but that he was going to honor it because that wasn't explicitly stated on the website. He was so kind and generous and took complete ownership of the issue. I was impressed. The maple syrup bottles arrived quickly and packaged very well so that none of them would break. They had a gold string tied around them with a tag on it and I used to the gold string to tie on my own tags that I made. It was very simple and the bottles alone were very attractive.
• 
  User2714582 Sent on 08/06/2016
  5 out of 5 rating

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  We loved the tiny bottles of syrup we were able to personalize with our own labels. Ben not only put them all on for us and shipped them in a safe and timely manner, he also answered all our questions and gave a discount after the coupon had expired! Wonderful product and service. Highly recommended!

  We loved the tiny bottles of syrup we were able to personalize with our own labels. Ben not only put them all on for us and shipped them in a safe and timely manner, he also answered all our questions and gave a discount after the coupon had expired! Wonderful product and service. Highly recommended!
• Julia Sent on 06/24/2019
  5 out of 5 rating

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  Personalized Customer Service

  Ben's customer service was excellent! I worked with Emily to create maple syrup tags for my wedding last month. We were thrilled with how they came out.

  Ben's customer service was excellent! I worked with Emily to create maple syrup tags for my wedding last month. We were thrilled with how they came out.
• Sherry Sent on 09/06/2014
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  This was one of the vendors that made my wedding planning so, so easy. I didn't always have such success, haha.
  When I emailed asking for pricing for maple syrup wedding favors, they answered right away. When I went to pick them up, they were there early in the morning with my boxes all ready to go. I didn't think initially that I could afford these as a wedding favor ... but Ben's gives a decent discount if you order in quantity.
  Our guests loved the favors ... and I'm really pleased that I used this company. I'm from NH, so I wanted a favor from there.
  

  This was one of the vendors that made my wedding planning so, so easy. I didn't always have such success, haha.
  When I emailed asking for pricing for maple syrup wedding favors, they answered right away. When I went to pick them up, they were there early in the morning with my boxes all ready to go. I didn't think initially that I could afford these as a wedding favor ... but Ben's gives a decent discount if you order in quantity.
  Our guests loved the favors ... and I'm really pleased that I used this company. I'm from NH, so I wanted a favor from there.
  
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  User1857307 Sent on 10/10/2014
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  Our guests LOVED these favors. They were a hit and they looked pretty on the tables. Could not have been more easy or perfect!

  Our guests LOVED these favors. They were a hit and they looked pretty on the tables. Could not have been more easy or perfect!
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  User1474075 Sent on 12/16/2013
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  The maple syrup favors were wonderful! Thank you so much

  The maple syrup favors were wonderful! Thank you so much
• Shirley Sent on 09/17/2013
  5 out of 5 rating

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  We ordered maple syrup wedding favors and they were the biggest hit ever! Everyone loved them and sent us pictures the next morning of pancakes and the syrup being used! They also put tags on the bottles that I custom made on for me so I wouldn't have to stress! Order from them and you will not be sorry!

  We ordered maple syrup wedding favors and they were the biggest hit ever! Everyone loved them and sent us pictures the next morning of pancakes and the syrup being used! They also put tags on the bottles that I custom made on for me so I wouldn't have to stress! Order from them and you will not be sorry!
• Jessica A. Sent on 06/24/2019
  3.4 out of 5 rating

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  Fun and affordable favor

  This was a perfect favor for our wedding and we were happy to find Ben's at costs below average. The product was tasty and everyone liked! Unfortunately we had quite a few broken bottles by the time they arrived at the house so we would ask for better packaging materials for future orders for others.

  This was a perfect favor for our wedding and we were happy to find Ben's at costs below average. The product was tasty and everyone liked! Unfortunately we had quite a few broken bottles by the time they arrived at the house so we would ask for better packaging materials for future orders for others.

  Ben's Sugar Shack's reply:

  Hello Jessica,
  Very sorry to hear that some bottles broke while in Transit.
  If you can email sales@bensmaplesyrup.com and let us know how many broke so we can refund your money! There's only a couple orders a year that we seem to have issues with and its usually a UPS issue with mishandling. Let us know if there is anything else we can do to make this up to you. We are glad you enjoyed the syrup!
  Thanks
  Emily-

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