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Weddings

Brad Matthew Jewelers Reviews

Brad Matthew Jewelers

Brad Matthew Jewelers

Holyoke, MA
4.3 out of 5 rating, 8 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
8 Reviews
86% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.4 out of 5 rating

Awards

8
  • P
    Pam Sent on 07/16/2021
    5 out of 5 rating
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    Engagement ring search

    Very knowledgeable and personable jeweler with a lot of diamonds of all sizes and fair prices!!
  • Nicole
    Nicole Sent on 01/20/2019
    5 out of 5 rating
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    Stunning Work!!

    Brad and the team are an absolute delight to work with!! My now husband chose Brad for my engagement ring and I couldn't be happier. Working with him over the year of being engaged to design my wedding band has been so wonderful! Brad has become part of the family and has been so good to us. I ended up getting earrings as well as a diamond bracelet to wear on my wedding day and they were just perfect! I highly recommend you visit Brad for any of your jewelry needs.
  • Space Princess
    Lynna Sent on 02/02/2017
    5 out of 5 rating
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    Honest very flexible,will help you pick out something nice. I got my wedding band here. Everyone else said my wrap for my engagement ring couldn't be done. Brad made it happen. No pressure sales. The ladies are very nice and personable. Thank you so much for being an awesome jeweler.
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  • L
    Lindsay Sent on 02/14/2011
    5 out of 5 rating
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    The staff at Brad Matthew's is exceptional. Brads one of a kind designs were perfect for the bridal engagement and wedding ring and he was instrumental in finding the perfect wedding band for the groom! Will definitely continue to do business with him!
  • D
    David Sent on 01/03/2013
    4.9 out of 5 rating
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    purchased my wifes custom made one of a kind engagement ring from brad. he made sure that i had shopped around other places and that i was sure i was getting a good value. the ring is so beautiful that no one thought a guy could have picked out himself, but i did. the compliments keep coming on the ring. we also purchased our wedding bands from brad. brad custom made my ring integrating my fathers wedding band into it. always treated like family when we go there. I would highly reccomend brad matthews to anyone
  • Natalie
    Natalie Sent on 07/10/2012
    4.9 out of 5 rating
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    Brad designed my engagement ring, after my now-husband went to him with a drawing. The ring is unbelievably beautiful and one-of-a-kind. When we went to him for my wedding band, he and his staff were very helpful in trying out different styles, and when we finally settled on one, he was able to customize it to fit my engagement ring.
  • Kristin
    Kristin Sent on 08/15/2012
    4.7 out of 5 rating
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    Thank you so much for helping us make our wedding day so special!
  • User1495298 Sent on 01/05/2014
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    This guy was extremely rude when confronted about a problem with a ring he had done for us, and to make matters worse, a friend who was also in the store but not standing with us told us later that as soon as my fiance' and I had walked outside, he and the woman that work there started making nasty remarks about us and laughing.. So Unprofessional, Never Again will I go back.. I also have a friend that had endless problems with repairs that she had him do... horrible all the way around..

    Brad Matthew Jewelers's reply:

    This whole seanerio just shocks me ?? I am the only man in the store so this would have involved myself, I see this was quite some time ago but honesty I would think would have some recollection because this simply are never issues or conflicts in my store ! The store it self is very smooth running and judging by business very popular in the community. So how ever this misunderstanding may be please accept humble apologies and if in the future you would like to visit my store , please see me and I can assure you , you will leave with a very big smile. Sincerely Brad