-
Quality of service
2.0 out of 5 rating
-
Average response time
3.0 out of 5 rating
-
Professionalism
3.0 out of 5 rating
-
Value
3.0 out of 5 rating
-
Flexibility
3.0 out of 5 rating
Carrs Catering was mediocre. We selected them because their price was affordable for our budget. But you get what you pay for. We went in for two tastings because we weren't entirely satisfied with the first. And even after the second tasting, I wasn't really happy with the menu. The caterers were willing to take a specific recipe that I gave them to make for our wedding. So I spent a couple months experimenting with different recipes, and finally found a delicious salmon dish, which they made. There were a few problems though. We selected two vegetable sides and one of them was entirely different from what we ordered. Nobody informed me of the switch of the sides until I saw it myself on the wedding day. Instead of a nice summer vegetable mix of zucchini, squash, and carrots, we got this stewy texture of carmelized onions, soft carrots, and some other vegetables. It was nasty and nobody really ate it.
Another big problem was their quality of service. The waiters at the wedding reception seemed to be very efficient and good at their jobs at first. However, the pacing of the reception seemed very rushed. And looking back on it and talking to our guests afterwards, many of them complained that anytime the guests got up to either go dance, walk around, go to the bathroom, the waiters came and cleared their place. One of my friends said he had to go up and get 4 slices of cake because every time he got up, they took his plate away and threw it away.
We also had a beautiful cake made by another company and Carrs Catering was responsible for cutting and distributing the cake. However, one of the waiters decided to throw away our cake stand, which was rented without bothering to ask anyone. Luckily, the catering company was professional enough to accept full responsibility and pay for the replacement. Overall, it was very mediocre like I said. If I had more money for a more legitimate catering company, I would avoid this place.