Charleston Sky Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Sam C. Sent on 12/21/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beyond Beautiful!!
As soon as we went to your the venue, we knew it was the one. The outside ceremony set up is beautiful, especially with the pond behind it. The inside has the double staircase, which adds an elegant touch! The owners are very professional and personable. I would recommend this venue to anyone looking for a rustic, country-feeling wedding. It was perfect!Charleston Sky's reply:
Thank you, Samantha! Your wedding was beautiful and you and Justin and your families were a pleasure to work with! We greatly appreciate you putting your trust in us! -
Quality of service
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Shonja E. Sent on 01/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue with Professional Level Service
Michelle and Mike made the process seamless from going to take a tour all the way throughout the entire wedding day. I loved that we were able to include bartender service, security, and photo booth as part of our package. All of our guests raved about the venue and the list of vendors that Charleston Sky graciously provided was a blessing. We absolutely would recommend this hidden gem. Our daughter and her new husband both said that this was absolutely without a doubt the Best Day of their Lives EVER!!! Thank you for making this a dream come true!-
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+10 photos
Charleston Sky's reply:
We are very honored that you chose Charleston Sky! You had an amazing team of vendors and we are so happy that you were pleased with everything! Thank you so much, and thanks for sharing your beautiful pictures from the wedding day! -
Quality of service
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Melody J. Sent on 12/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue
They were so helpful and went above and beyond what was expected. The venue was perfect. They were very accommodating to our needs and followed through on everything they said they would do and then more. If you are looking for a beautiful place to wed the love of your life, have a family reunion or any kind of celebration or gathering you should consider Charleston Sky.Charleston Sky's reply:
Thank you so much! We truly enjoyed being a part of your special day. We are honored that you selected Charleston Sky! -
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Rebecca C. Sent on 08/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Perfect Backdrop for the Perfect Day!
Charleston Sky was the perfect venue for our wedding! The owners and manager have done a wonderful job building the perfect canvas for other wedding-day vendors to create the most beautiful setting for our special day. Venue Manager, Carol, went above and beyond to work with us and make sure we were getting everything we ever dreamed of. She truly cares for each of her brides! As an example - We did a walk through on the morning of and there was a rose bush that was sticking out into the walkway ever so slightly. Without even being prompted, Carol trimmed it for us! I am so impressed with Charleston Sky for their venue, service, professionalism, and care. 100% recommend to all future brides!!-
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+6 photos
Charleston Sky's reply:
Thank you so much!🤗 you have made me do a happy dance 💃over here I am so excited by your review! Your wedding was stunning and we are so glad to have been a part of it! I loved working with you, your Mom and your fabulous vendors!! Thank you Rebecca!! -
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Melody Sent on 03/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue
I saw this venue and fell in love! Perfect for a rustic wedding and AMAZINGLY priced. Carol always responds immediately, even being jam packed with weddings this year.Charleston Sky's reply:
Oh Melody!! Thank you so much for the great review!! We love to hear such positive feedback. Looking forward to your wedding day!! -
Quality of service
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Savannah Sent on 08/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This place was great!
I loved having my wedding here! Everything went so smoothly, and Carol helped me and my family out so much. I would definitely recommend this venue to anyone!Charleston Sky's reply:
Savannah and Jacob, it was such a pleasure to share this day with you two and your families and friends. From the moment you came to our venue I will never forget how much you smile Savannah!! We wish you so many blessing for you and Jacobs future!! -
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Jessica E. Sent on 05/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Perfect!
It was worth every penny. The manager, Carol, is very professional and always returned my emails very quickly. I fell in love with this venue before it was even finished. It's absolutely BEAUTIFUL!Charleston Sky's reply:
Thank you so very much for the kind words!! I will never forget the day you two visited and said yes to our venue. We are thrilled we lived up to your expectations!! Blessings to you both!! -
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Katherine Sent on 05/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience
Had a great experience working with the staff and the venue was beautiful! Would highly recommend!Charleston Sky's reply:
Thank you so much for allowing us to host your wedding. What a fun family! We are so glad you had a great experience!! -
Quality of service
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Katie G. Sent on 11/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happy bridesmaid and guest
I've attended two weddings and a rehearsal at this venue. One as a bridesmaid and one as a guest. Both were wonderful, fun, inviting experiences. The entire place is gorgeous. I particularly love the Bridal Suite, the outdoor pews, and the fun photo booth! The details here are beautiful and the staff is top notch. I would recommend it to anyone!Charleston Sky's reply:
Katie!! So glad your experience here was a good one. We love to hear that!! Thank you so much for leaving a review!! -
Quality of service
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Alex G. Sent on 10/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Venue!
They helped make our day wonderful and so much fun! Such a beautiful venue inside and out.Charleston Sky's reply:
Thank you so much for your review!! What a fun Bride you were!! We were so happy to host the wedding for you and Jacob. Blessings to you both!! -
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Brittney Sent on 10/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was a great at the venue
I love the place they did a great job at my and David hollis wedding it was a very beautiful set up and a very beautiful place for a wedding and very warming people to be and around very friendly staff I love it-
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+7 photos
Charleston Sky's reply:
Brittney and David!! We are thrilled to hear that you enjoyed having your wedding here. Your ceremony was so very sweet!! And the song David played for you at the end of the evening was perfect. Thank you for allowing us the joy of having your wedding here!! -
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Briana Sent on 11/19/20184.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
A Wonderful Venue
We were married here on November 3rd. The venue is absolutely gorgeous and Carol, the manager, was wonderful to work with. The only negative thing I could say about our experience is that they are very strict on their time frames. I would have liked to have been able to decorate some the evening before or earlier the morning of the wedding because we did everything ourselves, but they charge a pretty expensive hourly rate if you want to be there for more than 12 hours. If they were more flexible on this, it would be great. Other than that I have no complaints. I would still recommend this venue to anyone that wants to get married in the North East Texas area.Charleston Sky's reply:
Briana, your wedding to Dustin was absolutely stunning! You all were such a pleasure to work with. Your vision turned out beautifully. Eva (your mom) and your sister's decorating skills were above and beyond! When you do it all yourself such as you and your family did, it does require time for sure. We are so sorry for any stress that added to your day. Thank you very much for all your kind words. Much happiness to you and Dustin!! -
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Amy Sent on 09/05/20193.8 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Playing jump rope with my vail, nasty looks & contract violation
The venue is perfect, but the manager was very rude on my wedding day. She was very nice & professional up until then. The day of my wedding she expected me to get on my hands & knees while in my wedding dress to clean up water, she actually yelled at me, saw my vail was twisted & instead of untwisting it carefully due to it already being in my hair she proceeds to sling it around like she’s playing jump rope with it, when i yelled in pain she said “Oh shit.” under her breath. As if that wasn’t bad enough she gave my bridesmaids (one of which was my 14 year old daughter) nasty looks over stupid rose pellets inside on the floor creating a receiving line for our guests so we could great them. In the contract it states & they stress we HAD to have a police officer present for our wedding & they include the officer in the price of the venue. Yeah, our officer that we PAID FOR was NOT present for the wedding. We were NOT refunded for this either.
I will only recommend the venue because it is beautiful & worth the price. Just read your contract carefully & beware of moody management.Charleston Sky's reply:
As a wedding manager attention to detail is priority # 1 for every wedding. When Carol noticed the galvanized tubs full of drinks was leaking water she immediately spoke with the father of the groom to advise him this was a slip hazard for guests and it needed to be changed over to our cooler which does not leak, and they chose not to do anything. Instead the wedding party wanted to place towels around the base of the tubs. (not a great look)
When Carol noticed the veil on the bride was tangled she attempted to assist in helping the bride look her best before she walked down the aisle. During this de tangling event the veil was in such disarray it took a short time to get it fixed. None of the bridal party offered to help with this issue, and the veil was attached to the brides hair so if hair was pulled it was inadvertently done. We always go above and beyond to assist in every facet of a brides big day.
The bride requested silk rose petals on the floor during her entrance which Carol allowed. Afterwards Carol began to sweep up the rose petals from the floor due this being a serious slip hazard.
THE BRIDE WAS NEVER ASKED TO DO ANY OF THIS.
A police officer being present is mandatory for our events, and the fact you did not see him or recognize him dressed incognito only reinforces the fact we did our job. -
Quality of service
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