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Weddings

Chicago Marriott Northwest Reviews

Chicago Marriott Northwest

Chicago Marriott Northwest

Hoffman Estates, IL
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Reviews

4.8 out of 5 rating
10 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating
90% Recommended by couples

Awards

10
  • Melissa
    Melissa Sent on 03/30/2019
    5 out of 5 rating
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    Amazing! Off to a great start!

    We walked into the Marriott in Hoffman Estates and I fell in love. The help from Laura has been amazing. We are really excited!
  • K
    Kathleen Sent on 07/24/2018
    5 out of 5 rating
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    We really enjoyed our stay at the Marriot! The manager on staff the night we checked in went above and beyond to help us celebrate our marriage! Our room was spacious, clean and comfortable. It was a pleasure working with Gina from the sales and catering department to get a hotel room block and shuttle service set up for our wedding guests. She was very professional, accommodating and happy to answer all of our questions. She helped make that aspect of our wedding planning process very easy and straight forward. Thanks again to all of the staff for helping make our stay such a positive and memorable experience!
  • FutureMrsLeo
    Megan Sent on 10/18/2017
    5 out of 5 rating
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    I cannot say enough praise and thanks to Laura and everyone at the Marriott Northwest. From the moment we signed the contract Laura went above and beyond to answer any and all of our questions. Laura answered so many questions and emails for me, even after emailing her 5 times a day towards the end of the timeframe before the wedding. I am so thankful that we decided to get married at the Marriott and have Laura helped us. Beyond Laura, Sandee, the banquet manager was very helpful the night of the wedding. She asked if I wanted a sneak peak of the room before the reception started and she was helpful with a problem that happened during the dancing, resulting in having to call an ambulance.

    After the fact, I had received an email from Laura on the Monday after the wedding asking if everything was ok with the issue that happened. I was so pleased with how everything went and I wouldn't change a thing if I could!
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  • B
    Becca Sent on 10/03/2012
    5 out of 5 rating
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    We loved the Marriott! Gina was so easy to work with, and she was extremely helpful. Everything went just was planned the day of the wedding. The banquet room was beautiful and the food was delicious. I'm so happy we chose to have our reception there! Very professional staff!
  • K
    Kelly Sent on 06/03/2010
    5 out of 5 rating
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    We absolutely loved the Chicago Marriott NW in Hoffman Estates, IL. Gina Engler was the most amazing help in planning our reception. We felt extremely confident and happy with her ideas and organization. Wow...is she organized! It took so much stress off of us planning the reception and dinner. I pretty much didn't think about it again after I dropped off our belongings on the Tuesday prior to the wedding. They even moved all of our gifts and cards back to our room. The banquet room was absolutely gorgeous prior to dinner...more beautiful then I could have imagined. We made our own centerpieces, but the rest was provided by the Marriott. Dinner was great as well. We heard from many of our guests how impressed they were with the service. Thanks, Gina! We would highly, highly recommend this place for a reception.
  • T
    Tonya Sent on 11/30/2009
    5 out of 5 rating
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    Overall the wedding planner did an amazing job. We got low room rates for our guests and everything was set up per our specifications. We even got the different types of spirits added to the bar one for the bride and one for the groom. Great service and it is beautiful.
  • G
    Georgia Sent on 01/12/2008
    4.9 out of 5 rating
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    They were just amazing with everything!
  • User1036212 Sent on 12/04/2012
    4.8 out of 5 rating
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    This an excellent Venue, the place were awesome and new. The package they offered us
    is what we like and affordable to our budget. They were very organized and very professional.
    I definitely recomment this place for a wedding.
  • M
    Magda Sent on 09/19/2016
    4.6 out of 5 rating
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    We held our reception at this venue and would definitely recommend this hotel. Gina was very responsive and accommodating, keeping us on schedule and suggesting options we wouldn't have even thought of. We got a great deal on the hotel rooms for our guests and the hall itself because of booking well ahead of time. The day of, the staff was courteous, professional and enabled us to just enjoy our day instead of worrying about little details. We felt like we got a lot for the money we spent. Even though we couldn't get a honeymoon suite because of other weddings staying there that weekend Gina made sure we were well taken care of. A couple of things to note - make sure your guests book their hotel rooms early, if there happens to be an event at the Sears Centre the hotel will be all booked that weekend (happened to us and some of our guests stayed elsewhere). The weekend of was busy with other weddings and the front desk seemed to have made mistakes with a couple of our guests bills and didn't seem to be able to do anything to fix it until somebody from the accounts department could get to it on Monday. Overall we still had a GREAT time, and we are confident that our wedding wouldn't be half as successful if it wasn't for Gina's hard work the year leading up to it!
  • K
    Kim Sent on 12/26/2014
    4 out of 5 rating
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    The wedding ceremony was very rushed, I felt like I was being pushed out of the way while trying to take pictures with my bridal party. Those are photos and memories that I will never get back, the staff could have waited an extra five or 10 minutes knowing full well that I had my entire venue there. The service during the reception was exceptional. The wedding Cordinator that was provided by the Marriott was very considerate and helpful. Again my only and very large complaint is the way that they were treating the bridal party during the cleanup of the ceremony.