Columbus Trolley Company Reviews
Reviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
62 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
Awards
62
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Karen Sent on 08/25/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We rented a Columbus Trolley for 4 days during out City's Bicentennial. We offered free trolley tours of our historic downtown and people LOVED them. My only wish is that our community had trolley tours available more often. The driver was great and the company worked with us to acknowledge the companies sponsoring the trolley with a sign attached to the vehicle. I highly recommend Columbus Trolley for any special event.We rented a Columbus Trolley for 4 days during out City's Bicentennial. We offered free trolley tours of our historic downtown and people LOVED them. My only wish is that our community had trolley tours available more often. The driver was great and the company worked with us to acknowledge the companies sponsoring the trolley with a sign attached to the vehicle. I highly recommend Columbus Trolley for any special event. -
Quality of service
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Catie Sent on 10/08/20195 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
10/10 recommend
After another trolley company cancelled on us the week of our wedding, we were scrambling to find someone to take our wedding party of 23 people to our picture location! We were thrilled to find out that Coach Quarters had a trolley available for the short amount of time that we needed it, and were willing to book with us ASAP. We were SO pleased with our service. Our driver was promptly on time, kind, and accommodating. We had such a blast and the trolley was one of our favorite parts of our day! Thank you so much!!After another trolley company cancelled on us the week of our wedding, we were scrambling to find someone to take our wedding party of 23 people to our picture location! We were thrilled to find out that Coach Quarters had a trolley available for the short amount of time that we needed it, and were willing to book with us ASAP. We were SO pleased with our service. Our driver was promptly on time, kind, and accommodating. We had such a blast and the trolley was one of our favorite parts of our day! Thank you so much!! -
Quality of service
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Kaylee Sent on 06/21/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
So easy to work with and they were so flexible with the timeline of our day. They even made two trips to pick up guests from the hotel to bring them to our ceremony site. Our driver Cathy was great, too! Highly recommended!So easy to work with and they were so flexible with the timeline of our day. They even made two trips to pick up guests from the hotel to bring them to our ceremony site. Our driver Cathy was great, too! Highly recommended! -
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Carol Sent on 12/12/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This is the third year we have used Columbus Trolley Company for our Shawnee Hills Chamber of Commerce Holiday in the Village. They have always been awesome and our customer feedback is great. We will definitely use them again next year - and the next.This is the third year we have used Columbus Trolley Company for our Shawnee Hills Chamber of Commerce Holiday in the Village. They have always been awesome and our customer feedback is great. We will definitely use them again next year - and the next. -
Quality of service
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Michael Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The trolley was decorated beautifully, on time and Joyce and Cathy were a pleasure to work with.The trolley was decorated beautifully, on time and Joyce and Cathy were a pleasure to work with.Columbus Trolley Company's reply:
Good Morning Michael,
Columbus Trolley welcomes all reviews. Your review is appreciated. It was a pleasure working with you.
Thank you,
Joyce & Cathy -
Quality of service
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Gina Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great service. Clean trolley. Passengers were impressed. Loved their transportation.Great service. Clean trolley. Passengers were impressed. Loved their transportation.Columbus Trolley Company's reply:
Good Morning Gina,
It was a pleasure servicing your daughter's wedding. Columbus Trolley appreciates all reviews. It was a pleasure working with you.
Thank you,
Joyce Blake, Office Manager
The Columbus Trolley
614-276-7952
www.columbustrolley.com
columbustrolley@gmail.com -
Quality of service
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Beau Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The Columbus Trolley Company was the PERFECT fit for our wedding. It completely exceeded all of our expectations, and I think a major part of that was our driver, Rhonda. She was extremely friendly and open to taking us wherever we wanted. Her patience with us was amazing. She was FANTASTIC! The trolley itself was also the perfect size for our small sized wedding party (bride and groom, 4 groomsmen, 4 bridesmaids, and significant others). We could not have picked a better vendor to drive us around between our ceremony and reception, and then wait for us during the reception to take us home afterwards.The Columbus Trolley Company was the PERFECT fit for our wedding. It completely exceeded all of our expectations, and I think a major part of that was our driver, Rhonda. She was extremely friendly and open to taking us wherever we wanted. Her patience with us was amazing. She was FANTASTIC! The trolley itself was also the perfect size for our small sized wedding party (bride and groom, 4 groomsmen, 4 bridesmaids, and significant others). We could not have picked a better vendor to drive us around between our ceremony and reception, and then wait for us during the reception to take us home afterwards.Columbus Trolley Company's reply:
Good Afternoon Beau,
Columbus Trolley strives for perfection and it appears your transportation and driver met our expectations.
Thank you for your review,
Joyce
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Quality of service
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Amber Sent on 11/04/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The Columbus Trolley company and our driver, Ben, were amazing!!! The trolley was beautiful and really did make for some beautiful pictures. We had a blast. And our driver, Ben, was absolutely fantastic! At one point I, the bride, took a little tumble down the stairs getting off of the bus and it was Ben to the rescue! He caught me, and as it was raining that day, saved me from potentially ruining my dress. Every time we stopped he would get out and assist all of us girls off the trolley one by one. It really was just one more thing that made our day so special and made us all feel like the 'royalty' that you can only hope to feel like on your wedding day. Plus...there is a good amount of room on the trolleys so it was a plus not to be crammed together.The Columbus Trolley company and our driver, Ben, were amazing!!! The trolley was beautiful and really did make for some beautiful pictures. We had a blast. And our driver, Ben, was absolutely fantastic! At one point I, the bride, took a little tumble down the stairs getting off of the bus and it was Ben to the rescue! He caught me, and as it was raining that day, saved me from potentially ruining my dress. Every time we stopped he would get out and assist all of us girls off the trolley one by one. It really was just one more thing that made our day so special and made us all feel like the 'royalty' that you can only hope to feel like on your wedding day. Plus...there is a good amount of room on the trolleys so it was a plus not to be crammed together.Columbus Trolley Company's reply:
Good Afternoon Amber,
When we get a review that states our driver and the Trolley were amazing, all of the Columbus staff and crew are proud to be a part of your wedding.
Thank you,
Joyce
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Quality of service
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Roselynn Sent on 10/22/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Joyce was a pleasure to deal with!!Joyce was a pleasure to deal with!! -
Quality of service
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Shaun Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great company! Affordable! On time and great equipment!Great company! Affordable! On time and great equipment! -
Quality of service
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User2398375 Sent on 10/29/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Columbus Trolley was very responsive to communication and emails prior to the wedding. On the day of the wedding, they arrived promptly. The wedding party expressed that the driver was very personable. In addition to driving the party around town for pictures, the trolley also transported hotel guests to and from the ceremony. The bride is not a fan of limos and really liked the clean and fun atmosphere of the trolley. The trolley experience added a very fun dimension to the day and we would definitely recommend them!Columbus Trolley was very responsive to communication and emails prior to the wedding. On the day of the wedding, they arrived promptly. The wedding party expressed that the driver was very personable. In addition to driving the party around town for pictures, the trolley also transported hotel guests to and from the ceremony. The bride is not a fan of limos and really liked the clean and fun atmosphere of the trolley. The trolley experience added a very fun dimension to the day and we would definitely recommend them! -
Quality of service
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Brooke Sent on 02/19/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The Columbus Trolley Co offered me everything I was looking for and more! A wonderful value (I got a discount for having a winter wedding), great service, Joyce & team were always quick to respond and easy to get a hold of, the driver was wonderful & flexible and most importantly, we all had so much fun! The trolley offers so much more room and comfort than a limo and it offered such a unique touch, my whole bridal party loved it!The Columbus Trolley Co offered me everything I was looking for and more! A wonderful value (I got a discount for having a winter wedding), great service, Joyce & team were always quick to respond and easy to get a hold of, the driver was wonderful & flexible and most importantly, we all had so much fun! The trolley offers so much more room and comfort than a limo and it offered such a unique touch, my whole bridal party loved it! -
Quality of service
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User2045649 Sent on 02/20/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We wanted to send our appreciation to Columbus Trolley and Rhonda Fairchild, our trolley driver. She was prompt, friendly, professional and patient. The trolley was a great way to transport the bride, groom, bridal party and parents of the bride and groom throughout the city of Columbus for photographs and to the reception venue. We had a wonderful time celebrating this very special occasion together prior to the celebration with family and friends at the reception.
We wanted to send our appreciation to Columbus Trolley and Rhonda Fairchild, our trolley driver. She was prompt, friendly, professional and patient. The trolley was a great way to transport the bride, groom, bridal party and parents of the bride and groom throughout the city of Columbus for photographs and to the reception venue. We had a wonderful time celebrating this very special occasion together prior to the celebration with family and friends at the reception. -
Quality of service
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Erin Sent on 02/16/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We have been so fortunate to work with Columbus Trolley for our Dublin to the North Pole event. It has been such a pleasure working with and getting to know Robert, the driver for the past two years he has driven for us at this event. It is a family event and the kids and parents all rave about it. He even donated lights for us to make our event even more special for next year! Please plan on helping us next year, too! This event is always in mid-December for two evenings!
(I also used the trolley for my wedding in 2011 and steller service for all out of town guests!)We have been so fortunate to work with Columbus Trolley for our Dublin to the North Pole event. It has been such a pleasure working with and getting to know Robert, the driver for the past two years he has driven for us at this event. It is a family event and the kids and parents all rave about it. He even donated lights for us to make our event even more special for next year! Please plan on helping us next year, too! This event is always in mid-December for two evenings!
(I also used the trolley for my wedding in 2011 and steller service for all out of town guests!) -
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Heather Sent on 02/15/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I am the office manager for an organization that rents trolleys for our annual event. It has gone without a hitch for years. Everyone is timely with communication and very professional. Great service!I am the office manager for an organization that rents trolleys for our annual event. It has gone without a hitch for years. Everyone is timely with communication and very professional. Great service! -
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Cathryn Sent on 02/24/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Columbus Trolley is reliable!!! Excellent quality of trolley cars and drivers. A great venue for recreating a fun and timeless event in Downtown Columbus.
Cathryn Geppert
Discovery District Civic Association
Columbus Ohio 43215Columbus Trolley is reliable!!! Excellent quality of trolley cars and drivers. A great venue for recreating a fun and timeless event in Downtown Columbus.
Cathryn Geppert
Discovery District Civic Association
Columbus Ohio 43215 -
Quality of service
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Carol Sent on 02/12/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This was the second year and a row that we have had Columbus Trolley for the Holiday in the (Shawnee Hills) Village event. We are very pleased with them and will book them for this year, too.This was the second year and a row that we have had Columbus Trolley for the Holiday in the (Shawnee Hills) Village event. We are very pleased with them and will book them for this year, too. -
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Laura Sent on 11/24/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Robert, our trolley driver, was amazing! He went above and beyond to make sure that we got everywhere that we wanted and needed to be! He was very clear with where he would be and when he would be there and was very easy-going with our requests! He was a great addition to our big day!!!Robert, our trolley driver, was amazing! He went above and beyond to make sure that we got everywhere that we wanted and needed to be! He was very clear with where he would be and when he would be there and was very easy-going with our requests! He was a great addition to our big day!!! -
Quality of service
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Edward Sent on 11/18/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
On time, everything went perfect with no issue. They were flexible as well with the time line.On time, everything went perfect with no issue. They were flexible as well with the time line. -
Quality of service
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Sarah Sent on 11/19/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Columbus Trolley was great! Every guest at my wedding was very pleased with the service.Columbus Trolley was great! Every guest at my wedding was very pleased with the service. -
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User1940072 Sent on 11/25/20145 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Columbus Trolley was a wonderful and unique way to transport our guests to our venue, as well as the wedding party around town.
The staff was great and easy to work with. We received many compliments from our guests.Columbus Trolley was a wonderful and unique way to transport our guests to our venue, as well as the wedding party around town.
The staff was great and easy to work with. We received many compliments from our guests. -
Quality of service
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User1991927 Sent on 12/31/20145 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Columbus Trolley provided great service and transportation for your wedding guests the day of our wedding. The company and driver were very helpful and professional in their work. My husband and I would definitely recommend their service to others. Thanks!Columbus Trolley provided great service and transportation for your wedding guests the day of our wedding. The company and driver were very helpful and professional in their work. My husband and I would definitely recommend their service to others. Thanks! -
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User2028136 Sent on 01/31/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This was the perfect way to transport our guests from the hotel to our ceremony/reception. The driver was great and put up with some of our wilder guests.This was the perfect way to transport our guests from the hotel to our ceremony/reception. The driver was great and put up with some of our wilder guests. -
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Misty Sent on 08/06/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We used Columbus Trolley for my daughter's wedding that took place in Athens, Ohio.
I cannot express how pleased we were from the very beginning. I was communicating from New York making the arrangements and they were always quick to respond to my emails. The day of the wedding was no exception - our driver was outstanding! I cannot express enough how pleased we were that we used Columbus Trolley for the wedding and I would highly recommend them to anyone.We used Columbus Trolley for my daughter's wedding that took place in Athens, Ohio.
I cannot express how pleased we were from the very beginning. I was communicating from New York making the arrangements and they were always quick to respond to my emails. The day of the wedding was no exception - our driver was outstanding! I cannot express enough how pleased we were that we used Columbus Trolley for the wedding and I would highly recommend them to anyone. -
Quality of service
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Amy Sent on 08/18/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
They were great! Were very kind and flexible. They helped make our wedding day perfect!They were great! Were very kind and flexible. They helped make our wedding day perfect! -
Quality of service
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