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Weddings

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Crowne Plaza Indianapolis-Dwtn-Union Stn

Crowne Plaza Indianapolis-Dwtn-Union Stn

Indianapolis, IN
4.8 out of 5 rating, 42 Reviews
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Reviews

4.8 out of 5 rating
42 Reviews
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    4.9 out of 5 rating
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    4.8 out of 5 rating
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92% Recommended by couples

Awards

42
  • Melissa
    Melissa R. Sent on 11/14/2023
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    Stunning Venue

    We had an amazing experience getting married at Union Station. The space is unique, classic, spacious yet intimate, and everything I could have ever wanted for our big day! The venue corrdinator Eva was extremely personable and helpful throughout the entire process. The staff there all the way down to the bartenders and servers were incredibly kind. We had the wedding of our dreams here and the photos we got back were beyond stunning! Thank you union station!
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    Elizabeth A. Sent on 07/05/2021
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    Absolutely Wonderful!

    My husband and I fell in love with the Grand Hall of the Crowne Plaza in Indianapolis the first time we stepped through the doors, but the staff is what convinced us to book our wedding there. The events staff's responsiveness, experience, professionalism, and personal touch made our wedding a stress-free and unforgettable experience.

    My husband and I were supposed to get married in 2020, but COVID. The staff contacted us to check in and see how we were doing and helped us make the incredibly difficult decision to move our wedding date. They were compassionate and patient -- even though I'm sure they were dealing with PLENTY themselves. They were absolutely wonderful in working with us to move our original date.

    Every single person we worked with -- from the director of events, to the engineer who changed the lock on our hotel room door -- gave us INCREDIBLE personal service. We HIGHLY recommend this venue to anyone getting married without reservation.
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  • Elizabeth
    Elizabeth A. Sent on 07/03/2019
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    The Best Experience

    Megan from the Crowne Plaza was the first vendor we met with and she set the bar so high no one else even came close to matching it. Incredibly responsive, which made us feel VERY well taken care of and completely secure in the process. The venue itself is GORGEOUS and perfect for what we were looking for: classic and timeless. The structure has beautiful details, which means we really didn't need to add many extra details. It was exactly what we were looking for!
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    Cibele S. Sent on 06/12/2019
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    Amazing Amazing

    Best experience ever. Our wedding was perfect thanks to the professionalism of all employees at Union Station.
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    Catherine Sent on 02/09/2019
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    Highly Recommend

    I don’t have anything but amazing things to say about Crowne Plaza Downtown Indy. My husband and I got married in the Illinois Ballroom, which overlooks Illinois Street downtown. The venue itself was beautiful but the people and service were remarkable. Casey Perry was our Wedding Coordinator; she was always responsive, kind and helpful. She personally sees to ensuring the wedding décor is setup the way you intended. Devin was our wedding day coordinator, ensuring the day of the wedding everything goes smoothly. Devin went above and beyond his responsibilities. The servers and bartenders were fantastic as well. It was so clear the entire venue wanted to make this day as special as they could.
  • Katherine
    Katherine Sent on 12/18/2018
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    Magical Night

    My husband and I had the best experience with the Crowne Plaza. I love old buildings, and the Illinois Street Ballroom was the perfect fit for us. It wasn't overwhelmingly grand, but had the perfect view of the cityscape (even our church was within sight), and the magical Christmas feel (they provided us with a large Christmas tree in the room). It provided the perfect old time, intimate feel among the city lights. Couldn't have been better! The staff and Casey were wonderful to work with!
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    Gabby Sent on 08/26/2018
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    The staff went above and beyond for us on our day. It was an afforadable venue with that didn’t affect the quality of the service. Everyone was amazing, especially Casey.
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    Erica Sent on 07/19/2018
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    My wedding was truly better than I could have ever imagine thanks to this venue. The planning started with Casey Perry! She was extremely professional and organized from the start. She made the wedding planning process exponentially easier and brought my vision to life. The venue is absolutely stunning in of itself which takes the pressure off of decorating. So many of my guests commented on how breathtaking the Grand Hall was. It was so convenient having the bar and catering taken care of at the venue as well. I am still receiving compliments on how great the food was! If you are planning a wedding in the Indy area, I strongly urge you to at least tour Union Station because one look at it sold me!
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    Megan Sent on 05/10/2018
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    We had our wedding at the Crowne Plaza union Station this past March and it was beautiful. Casey Perry our event manager there was with us every step of our planning process. She was so easy to work with and really helped make our day everything we imagined it to be. If I could give this venue and her 10 stars I would!
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    Doris Sent on 07/08/2018
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    My husband and I had our wedding at the Grand Hall - I’ll skip talking about how beautiful and unique this venue is because that is evident when you go and check it out. I’ll focus on how everyone at Crowne Plaza was an absolute dream to work with. They made our day incredibly worry free and were able to accommodate exactly what my husband and I envisioned. Everything from set up, to food and beverage was amazing and we were able to customize things important to us (a few of which were getting a keg from my hometown microbrewery, a napkin fold I found on pintrest haha, a specialized drink my mom made growing up, as well as a taco and tequila late night snack that wasn’t on the menu), all while working with me to add and subtract things that would work within our budget… We still get so many compliments on how amazing everything was including the food. I’ve heard of so many brides that have something that bothered them about their wedding but try and make the most of it when they look back… I can genuinely say that I never had that moment thanks to the incredible team at Crowne Plaza – everything was beyond perfect. Special shout out to Desiree – she was so incredible to work with and took care of absolutely everything for me. I can’t thank y’all enough for making my husband and I’s day so special.
  • Katherine
    Katherine Sent on 08/11/2016
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    My husband and I got married in the grand ballroom at Union Station and absolutely loved it. We could not be more happy on how well our wedding day went. The venue, staff, food, etc. was amazing! Desiree our coordinator was outstanding and did a great job making sure we were happy all throughout the night! I would highly recommend this venue to any bride and groom for their wedding day!!
  • User5911102 Sent on 07/11/2016
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    Such a gorgeous venue! We absolutely loved it! Everyone was so impressed.
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    Christopher Sent on 05/02/2016
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    The most amazing place for our wedding. It had a unique and special appeal that no other venue had. It was just what we were looking for. The staff was top notch. Thank you again for all your help!
  • User2310549 Sent on 09/10/2015
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    My husband and I had our wedding reception at Union Station at the end of August, and it was better than I could have ever imagined. The entire planning process was very smooth due to the expertise and dedication of Megan, Ashlee and Desiree. Whenever we had a question or an issue, they were very prompt and handled everything so calmly. They were very flexible with everything that we suggested and requested during the planning process and the wedding weekend. The food was AMAZING - the macadamia chicken and venetian filet are highly recommended. Even the salad was just so good. The guests had an amazing time and I am very thankful for all that the Crowne Plaza did to make that happen.
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    Jill Sent on 12/28/2015
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    From start to finish, Megan and her crew made our wedding planning experience seamless. Megan is an amazing human being to say the very least; she's accommodating and will bend over backwards to make sure everything looks effortless. We didn't have to worry about a thing. I'm not the type to have had an image of a "dream wedding," but the Crowne Plaza kind of provides that on its own. I'm vegan, and the catering staff created some of the tastiest dishes I could have imagined at our wedding, and Megan sent us probably 100 budgets to get us to the number we needed to be at; CP is by far the most affordable downtown Indy option. The staff on the day of the wedding were amazing, from the wait staff to Megan and Desiree being right there through the entire thing. People raved about the food because it was so good, and because there was so much of it. They provide rooms to get ready in, and even opened a room for us to hold yoga class on the morning of the wedding. There is literally no limit to the number of good things we have to say, we have zero regrets or hesitations about our decision, and we would emphatically recommend Crowne Plaza to anyone looking to get married downtown.
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    Amanda Sent on 04/23/2015
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    We could not be more than happy with Megan and Ashlee at the Crowne Plaza at Historic Union Station. Our wedding was absolutely beautiful!!! Megan and Ashlee were very responsive to any e-mails that we sent and worked very well with any ideas or extra "things" that came up at the last minute. Both ladies truly care about their job and you can tell they take it very seriously. If something is not up to the bride or grooms standards, they assume responsibility and always have a resolution. I had several guests say that our wedding reception was the best they have ever been to. I would highly recommend having your wedding here because it will be a 5 star experience!
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    Lauren Sent on 10/27/2014
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    Union Station was the absolute perfect venue! The staff was amazing and over-the-top helpful. Not to mention, the venue itself was beautiful. My husband and I were very happy with how everything went, and are so glad we had our reception at Union Station! :)
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    Sarah Sent on 11/03/2014
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    I looked at TONS of wedding venues before I settled on the Crowne Plaza/Union Station. I had an absolutely awesome experience working with Ashlee. She was always on top of it no matter how many times I asked what size table linens I needed for certain tables. :) The food was EXCELLENT and I can not say enough about the service. Everyone was so helpful leading up to and the day of our event. The reception was beautiful and I could not ask for a better night!
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    Dave A. Sent on 06/27/2014
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    We had our daughters wedding in the Historic Union Station. The Crowne Plaza's staff was amazing. The venue is beautiful!! Megan and Ashlee guided us through every step. They were organized and easy to work with. They helped us give our daughter the fairy tale wedding that she dreamed of. We would highly recommend the Crowne Plaza!!!
  • User1969856 Sent on 12/15/2014
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    My husband and I got married in May 2014 at the Crowne Plaza Union Station. I looked at a few other wedding venues before visiting Union Station but none of them had the unique quality I was looking for. As soon as I stepped into the gorgeous Grand Hall ballroom, I knew it was where I wanted to have my wedding. Megan Kissel, the catering director, was very patient in helping us settle on the perfect wedding date. She was flexible and willing to work with us. Ashlee Weiper, our wedding coordinator, was also great to work with. Before my wedding day, I corresponded with Ashlee extensively by phone and email to discuss wedding and vendor details. She was very professional, organized and quick to respond. She was very thorough and made sure to document everything so she knew exactly what we wanted. On the day of the wedding, Ashlee made sure everything was running smoothly. She helped coordinate with our vendors and made sure that everything was done according to plan. When issues came up with a couple of our vendors, she quickly handled them and most importantly made sure that we did not get stressed out. We selected a stations menu so all the food was made to order for each guest. Our guests loved having so many options. It was by far the best food I have ever had at a wedding! It was even better than the tasting. After the wedding, many of our guests commented about how delicious the food was and how beautiful and elegant the venue was. Thank you Ashlee and Megan for helping make our wedding day perfect!
  • User1567757 Sent on 03/26/2014
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    I had the most amazing wedding reception at the Crowne Plaza Union Station Grand Hall Ballroom thanks to Ashlee the wedding planner there. She keeps everything extremely organized, on schedule and perfect. I can't thank her enough and the staff for being so amazing!
  • User5911122 Sent on 03/14/2014
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    Excellent event, handled very well. All details were attended to with no issues.
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    Chris Sent on 07/17/2013
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    Venue was absolutely gorgeous. Ashlee Weiper was wonderful to work with, responding to questions in a timely manner, very willing to help in any way. Just a pleasure to work with.
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    Ghazaleh Sent on 07/08/2013
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    I held my ceremony and reception in the illionois ballroom at the crowne plaza at union station. The program directors there were very helpful. The person I started planning my wedding with left and the person that replaced here was just as good. The food was amazing the catering staff was amazing the serving staff was very good and gracious. They listend to our needs as well as my guests needs. I would recomment then again to anybody. I have been an atendee at their events and everyone who came to my wedding loved the service they got from the staff as well. Thank you so much
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