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Weddings

Devon Duff Makeup Reviews

Devon Duff Makeup

Devon Duff Makeup

Costa Mesa, CA
3.0 out of 5 rating, 6 Reviews
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Reviews

3.0 out of 5 rating
6 Reviews
  • Quality of service
    3 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
66% Recommended by couples
  • M
    Madeline S. Sent on 02/06/2020
    5 out of 5 rating
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    QUEEN of beauty

    Devon has been doing my makeup for 6+ years now & to say the least, she is unbelievably talented. I have watched her work her fingers to the bone, & quickly blossom into an extremely successful, one women show. She has done my makeup & hair many times but most recently for the biggest day- my wedding! We did a trial run & she carefully listened to exactly what I wanted & made it even better. She is able to do full blown, heavy beauty makeup, as well as something very simple & natural, which is what we went with for my wedding day. My hair also came out amazing & so much more creative than the photo I showed her. She is incredible, a great listener, very upfront & a great communicator, which I am very appreciative of. Let the photos speak for themselves, the final product is what matters most! Thank you a million times!

    Devon Duff Makeup's reply:

    You are so sweet and beautiful. Thank you for all your kind words and I look forward to playing more on your face, LOL!
  • Chelsie
    Chelsie Sent on 02/18/2019
    5 out of 5 rating
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    Devon - the Makeup God Mother

    Ah I love Devon, I cannot begin to say enough great things about her! Devon did me and my bridesmaids and she is incredible, so so talented. The sweetest human with such a great heart. Devon was my makeup god mother who did 8 girls makeup in the time I needed her too and it turned out amazing, 1000% recommend Devon for all your makeup needs!

    Devon Duff Makeup's reply:

    Thank you Chelsie!

    You looked Sensational! Not only are you a good person on the inside but you’re stunning on the outside. I couldn’t take my eyes off you that day…
  • J
    Jennifer Sent on 12/28/2014
    5 out of 5 rating
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    Devon is KICK BUTT amazing!!! Yes, she is a friend but she works miracles!!! She made me look so stunning for both my engagement and my wedding - nothing too over the top that I didn't look like myself but enhanced my own beauty to another level. Great to work with, has so much talent and she does HAIR too!!! She took my pictures and transformed me into so much more!

    Devon Duff Makeup's reply:

    You are the absolute sweetest. Still a client and friend to this day! heart you and Jennifer Landry, XOXO
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  • M
    Marla Sent on 02/12/2020
    1 out of 5 rating
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    Unprofessional

    Absolutely unprofessional towards her clients.

    Devon Duff Makeup's reply:

    We don’t know each other. Never met. Could you guys please stop.. Focus on your loved ones a number of blessed days we all get to have with each other.

    Best of luck to you...
  • S
    Shannon Sent on 02/04/2020
    1 out of 5 rating
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    Very Disappointing and Unprofessional

    Update- only reason she has 5 stars on other sites is she went on social media and begged for ratings after we were honest...photos show that she pushed our appointment from 10:30 to 12:30 then showed up at 1:23. Disproving that she was 20ish minutes late, only the beginning of her unprofessional behavior..Devon sent my mother a rage filled and inarticulate response to her honest Yelp review. Her husband then left fake reviews on my mothers business profile (swiftly removed as clearly false). I have never seen an adult to behave this way and she clearly has a chip on her shoulder and needs to learn how to take criticism and to treat all clients with respect.

    I wanted to have Devon do my bridal make up for a while and was so excited for my trial this past weekend. She was nice enough but very unprofessional. My mom & I both scheduled a trial with her a month in advance and the outcome was very disappointing...

    Devon was an hour late to my trial, from another one she pushed mine back to fit in, with out apology. Half way through my trial, and complaining how tired she was from a late night job, she asked my mom to reschedule her trial as she was tired and my mom would be her 4th trial that day (again, we booked both a month in advance). My mom had her hair done the day before and ran home in between appointments, letting Devon know she was washing it per instruction. Devon didn't ask to reschedule until after my mom let her know she was washing out a blow out and had another appointment after her trial. Very inconsiderate.

    When she was finally done with my hair and make up, it looked fine, but like she didn't really try or care and still charged us $300 after all the inconvenience. I acted like I was happy with it because I just wanted it to be over and honestly didn't have time to think about how disrespectful this all was until after. It was so clear she didn't want to be there and even said she thought about completely rescheduling both our trials but decided not to. I was so let down and felt defeated after looking forward to this fun glam day with my mom, not how an artist should ever make a bride feel.

    She's been doing a lot of bachelor & bravo "celebrities" recently and it just felt like we weren't worth her time and didn't deserve to be a priority. We also accidentally over paid her, and requested the difference back and the Venmo was denied. When I texted her our disappointment in the situation and that she could release our wedding date, she didn't apologize once, only said "no problem! Good luck 👍🏻".

    Bottom line- It seemed if you're not a reality celebrity or blogger sharing her work, you probably won't be treated like you matter, regardless of what she's being paid.

    Devon Duff Makeup's reply:

    95% of what you are claiming is untrue. A) I was not an hour late. I was 25 minutes late and I let you know hours in advance as well as checked in to let you know my eta several times. All of my appointments had booked well in advance, NOT JUST YOU. All of my appointments were on-location, NOT JUST YOU. I did not Just “fit them in”. Last minute like you are assuming. B) Yes, I was feeling over stretched and Under the weather.. Have you never been sick or having an off day..? I felt it was best to do a trial run (For your mother) when I was at the top of my game. I know how important they are and wanted to do my absolute best. I apologized NUMEROUS times throughout the day! I offered a discount if your mother was comfortable with rescheduling. I also suggested we do it on one of her”nights out” to make it even more special. They both seemed content with this solution. C) I instruct all my clients to have clean dry hair and faces, if you do that the day of, that’s on you. Her mother NEVER mentioned anything about washing out a blow dry she received previously etc. I told them both SEVERAL times I would continue if they wanted to, both said it was okay to reschedule. Her mom got ready with us, chatted and had a great time! All of this is a little bewildering to me... SMH D) You did NOT over pay! Your claim is completely fabricated. One Hundred percent NOT TRUE!!! Your mom wanted me to pay her $100 for “inconveniencing her” total BS!!!! See..... this is the thing. US, men and woman in the service industry work very hard. ESP the ones that work on location! We take our art very seriously. I’ve been working In the beauty industry for over 20 years (on ALL people from ALL walks of life) you have NO idea what your talking about. I was a single mother for most of those years, raising my children, building a business ALL well living in one of the most affluent (PRIVILEGED) areas in the world. I don’t expect you or your mother to understand that hustle and work ethic that has gotten me to where I am today. I don’t expect for you to understand what it’s like to be me or every other hard working professional in the beauty industry. What I do ask is that you respect me and what I do and my long list of wonderful clients I have a relationship with. I respected your discussion not to move forward. When I left you looked beautiful and you were all smiles. It’s really disheartening. I love working with brides but experiences like this really leave a bad taste in my mouth... I will not let you two break me. I serve ALL from the most purest place in my heart! Be careful what you say and put out in the universe... Please stop contacting me/attacking me etc. Please take care and move on. Clearly we are not a good fit and cut from different cloth! Like I said in our last text message, “No problem, good luck”! I really wish you and your family (bunnies included) all the best!
  • K
    Kelsey Sent on 02/06/2020
    1 out of 5 rating
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    rude and not professional

    just look at her response on yelp to a client.... and IG venting about it. Was considering her and then decided no from that.

    Devon Duff Makeup's reply:

    Hello Kelsey!

    Thank you for your review. I’m sure we wouldn’t have been a good fit if that was your take on my “venting” about the way I was treated by Shannon and her mother Brenda. Like I told Shannon, no problem, good luck!