DoubleTree by Hilton Hotel Springfield Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
5 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
5
Weddingwire
5.0/5
5 reviews
Google
4.3/5
2083 reviews
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Paige Sent on 10/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend
We had our rehearsal dinner at the Double Tree in the Gracie room and the food was AMAZING!! We got so many compliments on how beautiful and delicious everything was. It was the perfect location for us because we also used them for our room blocks and the majority of our guests were staying there. We got a great price for our guests, and they let us refill our room blocks as much as we needed, which was a lot. They also had a tv that we used to play a slideshow during the rehearsal, and a big sign congratulating my groom and I. If you are planning to spend more than $500 on the food you get the room and the decorations they have for free which was so great. I didn’t have to set anything up, we just showed up and enjoyed our time with our guests. We also used one of their other conference rooms to stage our rehearsal because we were not able to rehearse at our actual venue. Everyone that worked there was so accommodating, and my husband and I got a comped room, champagne, and chocolate covered strawberries on our wedding night which was so sweet. I would highly recommend doing your rehearsal and room block with them.We had our rehearsal dinner at the Double Tree in the Gracie room and the food was AMAZING!! We got so many compliments on how beautiful and delicious everything was. It was the perfect location for us because we also used them for our room blocks and the majority of our guests were staying there. We got a great price for our guests, and they let us refill our room blocks as much as we needed, which was a lot. They also had a tv that we used to play a slideshow during the rehearsal, and a big sign congratulating my groom and I. If you are planning to spend more than $500 on the food you get the room and the decorations they have for free which was so great. I didn’t have to set anything up, we just showed up and enjoyed our time with our guests. We also used one of their other conference rooms to stage our rehearsal because we were not able to rehearse at our actual venue. Everyone that worked there was so accommodating, and my husband and I got a comped room, champagne, and chocolate covered strawberries on our wedding night which was so sweet. I would highly recommend doing your rehearsal and room block with them. -
Quality of service
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Jeff Sent on 10/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you need a place for guests to stay or whatever you need, please go here! I cannot speak enough about how amazing they were! They were super friendly, made sure myself, my groom, and all of our guests were comfortable and happy. My Aunt is a diabetic and her room didn't have a fridge. She called the front desk and asked if there was a room with a fridge available for her to move to. Did they move her? Nope. They brought her a fridge within 7 minutes of her calling the desk! Her insulin was refrigerated and she was happy as can be! I really cannot say enough great things about this hotel and their staff. We will definitely be using them again in the future!If you need a place for guests to stay or whatever you need, please go here! I cannot speak enough about how amazing they were! They were super friendly, made sure myself, my groom, and all of our guests were comfortable and happy. My Aunt is a diabetic and her room didn't have a fridge. She called the front desk and asked if there was a room with a fridge available for her to move to. Did they move her? Nope. They brought her a fridge within 7 minutes of her calling the desk! Her insulin was refrigerated and she was happy as can be! I really cannot say enough great things about this hotel and their staff. We will definitely be using them again in the future! -
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Adrienne Sent on 04/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the DoubleTree to reserve a block of rooms for our wedding guests. They were excellent to work with and easy to arrange all the details. Great hotel - and we loved the champagne we received on our wedding night. Thank You!!We used the DoubleTree to reserve a block of rooms for our wedding guests. They were excellent to work with and easy to arrange all the details. Great hotel - and we loved the champagne we received on our wedding night. Thank You!! -
Quality of service
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Stacey Sent on 09/12/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was impressed at the quality of service and how the staff accomplished everything. They were so kind to me and my entire bridal and all of my out of town guests. The food was exquisite! I am still receiving compliments about how good the food was for the reception. I decided to have my ceremony and reception there, it was THE BEST thing of my entire wedding planning. I would not hesitate to tell anyone, USE DoubleTree for your next event! They are exceptional in everything they do!I was impressed at the quality of service and how the staff accomplished everything. They were so kind to me and my entire bridal and all of my out of town guests. The food was exquisite! I am still receiving compliments about how good the food was for the reception. I decided to have my ceremony and reception there, it was THE BEST thing of my entire wedding planning. I would not hesitate to tell anyone, USE DoubleTree for your next event! They are exceptional in everything they do!DoubleTree by Hilton Hotel Springfield's reply:
Thank you so much for your review, Stacey! You were such a beautiful bride and a joy to work with. We hope you have many, many years of wedded bliss. -
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Cynthia Sent on 05/29/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have not yet married but doing business concerning details and helping with ideas they are just wonderful and their pricing was one of the best deals we had found after searching dozens of venuesI have not yet married but doing business concerning details and helping with ideas they are just wonderful and their pricing was one of the best deals we had found after searching dozens of venues -
Quality of service
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