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Weddings

Elements At Water Street Reviews

Elements At Water Street

Elements At Water Street

Naperville, IL
5.0 out of 5 rating, 24 Reviews
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Reviews

5.0 out of 5 rating
24 Reviews
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100% Recommended by couples

Awards

24
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
  • Jenny
    Jenny Sent on 01/23/2024
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    A dream reception

    My vision came true with this venue. It was everything I wanted and more. It’s beautiful, so elegant and the staff is amazing to work with. Molly is so professional, flexible and is so easy to work with. I had left everything with Molly and she was responsible for putting everything together for the day of and it was perfect. The food was great and guests still talk about it to this day! I couldn’t have asked for a more perfect experience.
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    Arely L. Sent on 02/13/2023
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    Wedding Recption Went Flawlessly with Elements!

    Had my Wedding Nov 2022 at Elements At Water Street in Naperville and it was perfect all due to our Director of Banquets Molly Flowers! I cannot recommend enough booking your event let alone wedding here! Molly and her team at Elements did everything in their power to help and guide us through the whole planning process and made it SO easy and enjoyable! The venue space itself is simply gorgeous and all staff involved were super friendly including the hotel attached-- Hotel Indigo which is also beautiful! You will not regret booking with them for the simple fact that Molly will be completely involved and useful throughout the whole thing and truly made me feel we got our moneys worth. Thank you again to Elements At Water Street and Molly and her team!
  • Barb
    Barb M. Sent on 08/07/2022
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    Fabulous Wedding Venue!

    My family is beyond grateful to Cheryl Cady and her incredible team for ensuring that our son's wedding was pure perfection! Our friends and family could not stop gushing about the fabulous food, gorgeous ballroom, ambience and customer service. The waitstaff and bartenders could not have been nicer or more accommodating. Thank you, Cheryl, for your excellent communication, guidance in planning, recommended vendors, attention to detail and kindness throughout. We always felt like we were in great hands!! I highly recommend Elements at Water Street for any special event. Photo by Katherine Salvatori Photography.
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  • J
    Julie R. Sent on 02/04/2020
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    Perfection!

    Our winter wedding reception was absolutely gorgeous. Walking into the space for the first time, I was stunned at how perfect everything looked. Cheryl was amazing at helping with everything and making sure all went smoothly on the day of. Far exceeded my expectations, and is a pretty good value for the price. The chef takes pride in his dishes. This isn't standard fare wedding banquet food. It's five star quality, very unique dishes. MANY compliments on the food! We were very happy with everything. Highly recommend! (Especially in winter when Naperville is decorated!)
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    Bethany A. Sent on 05/25/2020
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    Perfect Reception Venue

    We were blown away by Elements. The venue is beautiful and in the perfect location in downtown Naperville. Cheryl and the whole team were outstanding from our first visit all the way through the end of our reception. The food was truly incredible, and several of our guests commented that it was the best wedding food they had ever had. We definitely recommend it!
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    Lexie C. Sent on 12/03/2019
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    November 30 Wedding

    Everything was absolutely AMAZING!! My husband and I just got married on November 30, 2019 and everything from the food to the room set up was incredible. Cheryl and her staff had everything done perfectly and were so accommodating. I wish I could relieve this experience over and over again! Highly recommend Elements!!
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    Allison Sent on 12/18/2019
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    Amazing and Sophisticated Reception Venue

    Our wedding reception was amazing and I could not have done it without Elements at Water Street and Cheryl Cady. I changed the date of my wedding so that we could have the reception at Elements. I had visited a couple other places before going to Elements, and everything left me feeling “Eh,” but once I went to Elements, I told my fiancé we HAVE to have it there. It was elegant, sophisticated, had a “downtown feel,” and the venue has it all. They have bartenders, servers, tables and chairs, silverware and plates, table linens, and the most amazing food, and it all comes with the package- I did not have to hire out or search for those types of vendors. The only thing to keep in mind is that the room holds at most 230 guests, so you have to take that into account when creating your guest list. Cheryl was great to work with. She is approachable and over the course of 1.5 years, I asked her many questions that she happily and readily answered. Even when I would email on a Sunday night, she would get back to me. We ended up using a lot of her “preferred” vendors, and they definitely did not disappoint! They came recommended by Cheryl, and I liked that because then I knew the vendors knew how things worked at Elements, which would hopefully prevent any problems. And I was right because all my vendors worked well together and the reception was perfect. I already told my husband that one day I hope to have a baby shower there- LOL! We are so glad we had our reception at Elements. Also, I live super close to the venue so we would occasionally show up and examine the layout etc, and they were totally cool with it! Overall, we felt very welcome and our guests did as well.
  • Mary
    Mary Sent on 09/14/2021
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    Elements - Our Dream Venue

    There are not enough nice things to say about Cheryl and her team at Elements. We first booked our date in August 2018, and after three years of waiting, were finally married on September 4, 2021. Cheryl was an angel - from helping us reschedule our September 2020 wedding to LITERALLY alphabetizing our place cards, there was nothing Cheryl didn’t do spectacularly. She was so responsive, calm and reassuring, and always had our backs. The services she provided were worth thousands in and of itself. She provided fantastic recommendations for vendors and was so helpful and organized during our final planning sessions. Trust her recommendations- she is a pro! My wish for every bride and groom is to have their own Cheryl!

    Aside from Cheryl, Elements was incredible. Not only was it our dream location, but we had several people say the food (especially the parmesan crusted steak!) was the best food they’ve ever had at a wedding, and some even said it was the best steak ever!! The food tasting was a blast and the apps also turned out incredible. My husband and I have been in several weddings, but we were very jealous we couldn’t attend our own as guests! I have zero complaints about our three year journey with Elements- it truly was the perfect experience from start to finish. I wish every wedding could be there! Thank you so much for all you did to make our day so special, we love the team at Elements!!
  • Rachel
    Rachel Sent on 09/30/2019
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    Best Day Ever!

    We could not have chosen a better place to have our wedding reception than Elements. We looked at 5 different venues but nothing compares!
    Cheryl was absolutely wonderful throughout the entire planning process. She is incredibly responsive and so easy to work with. I’m quite indecisive at times so I would never hesitate to reach out to Cheryl for suggestions or advice.
    On our wedding day, while our guests were at cocktail hour, my husband and I were able to have a few minutes to ourselves in the ballroom before everyone else came in. It was nice to have a second, just him and I. We were able to grab a drink and have some appetizers. Rich and Jeff were our bartenders that night and they were absolutely wonderful! The servers were friendly and always on top of everything. My husband and I never had an empty drink in our hand. We’re still hearing from our guests how amazing the food was! We cannot say enough about Elements and the staff! You can tell that the entire staff enjoys what they do. They make you feel like family. The entire day felt like a dream. If you are even considering Elements as a venue choice, book it while you can!
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    Patricia Sent on 09/18/2019
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    Highly recommend Elements

    Elements was the perfect choice for our daughter’s wedding! Cheryl and her staff, the venue itself, the food, the location, and the service were all top notch! The staff is friendly and helpful every step of the way, and the attention to detail is impressive! We couldn’t have made a better choice!
  • Kathryn
    Kathryn M. Sent on 10/22/2019
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    Perfect Venue! Exceptional Service and Support!

    My husband and I got married at Elements on August 17, 2019 and we are still gushing about our experience there. First, the service is impeccable. Not only did the staff display the utmost professionalism, they were also just nice and kind people that really accommodated the guests. Things ran as smoothly as possible. No lines or bars, I noticed all of the tables got food in an exceptionally timely manner, spills (eek!) were cleaned up immediately. Rich really took care of the head tables and our families. and that felt really special. One of the staff members, Gina, let me and my sister peek in the ballroom the morning of the wedding. A lovely server came up to me during the wedding and gave me two pieces of cake because I never left the dance floor and completely missed eating it. Molly was so wonderful at the end of the night making sure I got all of my things. She even packed an extra entree for me when she thought I didn't eat. The personal touch (at every level) for such a big event did not go unnoticed. And then there is Cheryl Cady. Cheryl went above and beyond in every aspect of my wedding planning experience with Elements. I just moved to Naperville, so didn't have any vendor contacts. Cheryl provided so many (amazing) vendor recommendations. She helped with design and aesthetics and just provided guidance and support along the way. She has so much confidence in what she does and her team does, it really made me feel completely comfortable and stress free leading up to the wedding. She is also fabulous and fun and it was a real pleasure working with her.

    Beyond the staff and service, the location is perfect - most of our out of town guests stayed at Hotel Indigo and got to explore downtown Naperville. The décor is original and stunning. The food was outstanding and the food display was so high-end. We couldn't have had a better experience at Elements.
  • Allison
    Allison S. Sent on 09/18/2019
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    Best decision ever!

    My husband and I had our wedding at Elements last weekend and I cannot say enough good things. Cheryl Cady is fabulous and works extensively with each couple to make sure every detail is covered. Throughout our year of planning, we had several meetings as well as a tasting to decide our menu. The space is really customizable to whatever feel you want, but at the same time it's already so gorgeous you don't need to spend a fortune on additional decor. The day of our wedding, the Elements team made us feel like royalty! Before our cocktail hour, Cheryl brought us in the ballroom with just our photographers so we could have a moment alone to see it before the craziness. She had champagne and appetizers waiting for us. It ended up being one of our favorite moments of the day. Also - the food is just amazing. Our guests raved about everything! Have your wedding here! Ours couldn't have been better.
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    Jamie C. Sent on 10/16/2019
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    Ruins perfect!

    My husband actually found this spot about a year before he proposed to me. I am so glad he did! What a BEAUTIFUL place to celebrate a very special day. Don’t look any further!!
    Cheryl is wonderful to work with. She is so nice and you can easily see she has a passion for her job. She goes above and beyond to make sure your day (and the days leading up to) is beyond perfect. She responds to emails pretty quickly and doesn’t make you feel that you’re asking too many questions or sends too many emails.
    Elements is a pretty reception spot with a nice view along the river. We got so many compliments on where we had our reception.
    The staff was so professional and nice. Everything about Elements was done beyond 100%! Thank you, Cheryl and Elements for making our day beyond special and perfect!

    Elements At Water Street's reply:

    You are a lovely couple. Thank you both for the kind words and
    for choosing Elements!
    Fondly,
    Cheryl
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    Natalie Sent on 09/18/2019
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    Seamless experience

    Having our wedding at Elements was a great decision! Cheryl is on top of everything, super attention to detail, makes sure the room is perfect, and has a great staff. The servers, bartenders and anyone we interacted with were the nicest, most professional staff of any event I have ever been to. The food does not taste like your typical wedding venue food - so many people raved about their meal. The spaces location is in the heart of downtown Naperville, new, and the room can be transformed into what you want it to be. I would recommend Elements to anyone and cannot wait to go back for brunches and hopefully host something else there in the future.
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    Danielle Sent on 04/16/2019
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    Great experience!

    Cheryl and the rest of the staff were so nice and accommodating throughout the whole wedding process. Any questions we had, we got a prompt response and they were very easy to work with. Our guests loved the food, we were getting compliments all night about it and how nice the space was. Would definitely recommend!

    Elements At Water Street's reply:

    Hello Danielle,
    It was wonderful to assist you with your lovely wedding.
    We appreciate your kind words.
    Best wishes to you and Josh!
    Cheryl Cady
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    Erin Sent on 01/16/2019
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    Elements is AMAZING!

    When we first started planning for our wedding, we visited Elements as our first reception site…after meeting Cheryl Cady, the wedding coordinator, and seeing the beautiful venue (as well as wandering around Hotel Indigo, which is attached), we made our decision on the spot and booked Elements without looking anywhere else. Elements is absolutely beautiful and we couldn’t say a negative thing about it. Cheryl is so accommodating and professional, and really is on top of the whole process from the first booking to the actual day. She made this process very easy for us and we are so grateful. The other staff at Elements are also wonderful and made our wedding such an easy and memorable day. We have had numerous compliments from our guests about how good the food was, how beautiful the venue was, and overall, what a great time they had. We also loved that Cheryl added a special touch and gave us some alone time when we first arrived to the venue, where we could sit in the reception hall as a newly married couple, enjoy a drink and some appetizers, and get re-energized for the party that followed. Further, the fact that Elements is attached to Hotel Indigo, where our guests stayed, and is also in the heart of downtown Naperville really made it a perfect selection for hosting the biggest party of our lives. Can’t recommend Elements enough!

    Elements At Water Street's reply:

    Hi Erin,
    It was wonderful being a part of your special day.
    I truly enjoyed assisting you and getting to know your
    family.
    Best to you both!
    Cheryl
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    Mckenzie Sent on 08/06/2018
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    I want to send Cheryl and the team at Elements a HUGE thank you for making our wedding night such an amazing experience. Cheryl was so extremely helpful throughout the planning process and days leading up to our wedding and everyone from the bartenders to the serving staff was excellent! Molly went above and beyond that night and made sure we had everything we needed. She was a lifesaver snagging us some of the appetizers to scarf down during the cocktail hour while we had bag pipers play. I’m so grateful to all of the staff and am so glad that we chose Elements for our reception. Everything was perfect!!
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    Katie Sent on 07/13/2018
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    Our wedding at Elements turned out better than we even expected!! We booked our wedding at this location before it was even built and we made the absolute right decision! I will first off start by saying how fantastic the event coordinator, Cheryl Cady, is. She is SO personable and truly is passionate about her job. She is highly professional and was able to help us create the vision we wanted for our reception space. The rest of her staff is also fantastic. Everyone is so nice and they treated our guests so well on our wedding day. Cheryl also made a point to make sure my husband and I ate and got drinks, along with our parents! She also made sure we got to see the reception space before everyone entered and have a moment to ourselves. It was so incredibly memorable. Cheryl seriously knows the wedding industry so well. We hired month-of wedding planners that we now realize we really did not even need because Cheryl and her team did such a great job. If you are from Naperville and want a hometown wedding, this is your place. The location in downtown Naperville is awesome. We had so many out of town guests and they had so much to do in-between wedding events that weekend. We also got fantastic reviews from the food that was served. Our wedding day was perfect and we owe a huge thanks to this incredible team!
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    Jessica Sent on 08/12/2018
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    My husband and I had our wedding at Elements this past Memorial Day weekend 2018. Our day was absolutely magical! The location is just stunning and also convenient. Guests who were staying overnight loved that the chic Hotel Indigo was connected. The venue is just steps away from the downtown Naperville which is filled with shops/restaurants/bars/nightlife. This was perfect for the down time in-between our ceremony and reception and also for our friends wanting to continue the party after the reception! The best part was that it we were able to utilize the scenic and beautiful riverwalk for our wedding and wedding party photos. As for the Elements staff, they were beyond to happy to host our big day. I cannot stress how many compliments on the friendliness and attentive of the staff we received. We even had a hiccup when our limo broke down that caused a big shift in our timeline and they completely adjusted. On-top of all this, the chef and food was phenomenal. My husband and I are foodies so trendy, bold, delicious food was on the top of our list -- Elements hit it out of the ball park. The space itself is so beautiful with a wooden weave ceiling, windows overlooking the riverwalk, fine dining with modern finishes, and a grand corner bar. All in all, I couldn't recommend Elements enough. You will be so happy you booked your venue with them and they will do nothing less than make your day the best ever! Thank you Elements!
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    Kate Sent on 08/18/2018
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    We had our wedding reception at Elements Event Venue on May 12, 2018. We could not have been more pleased with the staff and set-up of our event. Everything was just as I envisioned. Cheryl went above and beyond to ensure everything was set-up perfectly. She really was like having a wedding planner for the reception making sure everything ran on time and went exactly as her I discussed in our planning session. Our guests raved about the appetizers and dinner. Chef did an amazing job making sure each plate was perfectly prepared to his expectations. The reception area is beautiful and elegant. The price is affordable as well. I would highly recommend having a reception here for any wedding.
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    Lindsey Sent on 09/06/2017
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    We hosted our wedding reception at Elements at Water Street on 5/20/17 and it was an absolute DREAM! Our guests loved the location, and we got so many complements on how unique and gorgeous the event space was. Cheryl Cady was such a pleasure to work with! She is so professional, helpful, responsive, and genuinely cares about making sure everything goes as planned for your big day. We had a large wedding party (21 BM/GM) and were able to get ready in the pre-function space outside of the ballroom- it was so helpful and a great space for my bridesmaids and I to get ready. The hotel rooms are on the small side so be sure to book the pre function space for getting ready the morning of or you will be super cramped, even in a suite. The food was unbelievable, and our guests loved the late night snack -Lou Malnati's Pizza and the drinks were strong and the bartenders were quick! Honestly it was such a perfect day and I am so thankful for the whole Elements team- you will love working with them!! They know what they're doing and will make your day unforgettable!!
  • User4199203 Sent on 12/31/2018
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    Beyond Amazing!

    They were AMAZING to work with and an absolutely gorgeous venue. Cheryl was so on top of everything and helped make our night perfect. We are so happy we chose Elements to help us celebrate our wedding together. I would absolutely recommend booking your wedding with Elements!
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    Caroline Sent on 01/31/2018
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    We had a few major problems with Hotel Indigo, but Elements did a fantastic job, Cheryl was great! We received many compliments and were quite happy we chose this as our wedding venue.
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    Guy Sent on 05/30/2022
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    Wonderful Event

    My son and his bride had their wedding reception this weekend at Elements. Excellent bar and table service, roomy and very pleasant atmosphere, and the food was fantastic, and even security was exceptional. The connection with Hotel Indigo (extremely friendly and helpful staff, comfortable and so convenient) and the neighboring retailers and the downtown Naperville environment provided for an incomparable event.
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