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Weddings

Elizabeth Johns Reviews

Elizabeth Johns

Elizabeth Johns

Ardmore, PA
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Reviews

4.6 out of 5 rating
30 Reviews
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    4.6 out of 5 rating
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90% Recommended by couples

Awards

30
  • Alecia
    Alecia W. Sent on 11/28/2023
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    Meant To Be

    As an "older" bride, I really wasn't excited by the dress shopping part of getting married. My much younger sister had gotten her wedding dress at Elizabeth Johns and had gotten married in the area. Since I was getting married out of state, where I reside, the trip to Elizabeth Johns I thought would be the springboard to have this experience with my Mom and sister in my hometown and then later I'd get a dress near our venue in NYC.
    I knew I wanted a dress that was structured but beyond that I had no idea and had saved a photo of a Romona Keveza dress I saw online as the only dress I had seen that I could sort-of, maybe envision myself wearing.
    When we arrived at EJ's I was quickly and suprisingly put at ease with Samantha who was my assigned stylist. She quickly assessed my concerns (older bride, not trying to look like a younger bride). Within minutes of being in the store, I learned the ONLY dress I'd bothered to save a photo of on my phone, had just arrived at EJs and was on a mannequin (I had no idea they carried that line). My sense of humor and Sam's totally clicked and I felt so comfortable explaining to her that as someone with Type 1 diabetes, I would also need to factor in, where I'd place my insulin pump in or under my wedding gown. She was completely understanding. She made the entire experience fun. So to my shock, that first dress was THE dress. I felt fantastic. A traditional veil wasn't for me and within seconds Samantha had a custom Russian veil (more like a netted pouf) in my hair (which had been made at EJs) to offset the A-symmetry of my dress. She also had me try on earrings to get the full picture and months later, I ended up getting the earrings too (they are so unusual and I LOVE them). Although coming back and forth from NYC for fittings was a little bit crazy, I 100% wanted to the sale to go to a store where I felt comfortable and that was in HUGE part because of Samantha. Looking back now, I am glad I shopped hometown local as it enabled my Mom, sister and neices to also be there for my fittings and part of the experience.
    The service I received at Elizabeth John's was amazing through the entire experience and I'm so grateful to Samantha for helping me every step of the way (literally as she helped when I was repeatedly was unsuccessful in finding shoes that were modern but plain, and narrow enough for my feet and helped me with Junior Bridesmaid and my Heart (Flower) girl's dress.
    Esh at EJ's ws my helper with my 2 bridesmaids dresses as well which included working with my then pregnant sister and ensuring she had a dress that would work for her at my wedding too..
    All-in-All a great experience!
  • Amanda
    Amanda S. Sent on 01/26/2023
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    Gorgeous gowns

    Elizabeth Johns is a gorgeous boutique with quality wedding gowns. Sam was fantastic to work with and made my dress shopping experience seamless. I bought both my wedding dress and my reception dress from Elizabeth Johns and I’m very glad I did.
  • Heather
    Heather I. Sent on 08/27/2019
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    Awesome experience!

    So happy I said yes to the dress at Elizabeth johns. The dress was great quality! The experience was awesome. Loved Linds Vielhauer she made me feel so comfortably and bridal! Looking forward to my fitting! Can’t wait for my dress to come in!
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  • A
    Amanda M. Sent on 08/11/2020
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    Could not have asked for more!

    My shopping experience with Elizabeth Johns was absolutely amazing from the very start. The consultant assigned to my initial appointment, Marina, was fun and energetic and made me feel absolutely beautiful in every gown I put on. She also made saying "yes to the dress" one of the easiest decisions I've ever made. Marina was thorough with details and in communication with updates regarding my dress regularly. Once the dress arrived at the store, I asked to come back in to try the dress on to pick out my shoes and make sure I liked my hair after my trial. I was never told and always made to feel as though I was welcomed, never bothering anyone. This is also true for my bridesmaids as they allowed myself and my maid of honor to come back multiple times to make sure we chose the right color. My mom and mother in law also purchased their mother of the bride and mother of groom dresses at Elizabeth Johns because of my wonderful experience. Everyone was truly wonderful and so helpful. Before I had to postpone my wedding in March, I called frantically to ensure I would be able to pick my dress up. Lacey, the salon manager, and Marina were so calming during such a crazy time and took the time to not only press, steam, and package multiple dresses, but also to just chat with me and support me. Everyone at this salon truly wants the best for each and every bride. The team is flexible, reliable, talented, supportive, and understanding. I purchased my gown in January 2019 and was finally able to wear it on August 8th, 2020. Over the last 19 months, the team at Elizabeth Johns has made me feel more like family than a patron and made me feel so beautiful, ever during a time when being a bride didn't feel so glamorous. I truly will be forever grateful to these amazing people.
  • West
    West W. Sent on 06/14/2019
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    The only salon you need to visit

    Elizabeth Johns meets every bridal expectation you could ever want for a bride. Their website is so helpful with the shopping process - I appreciated that I could find a plethora of dresses within my budget and know that the salon would have them to try. Their appointment system allows you to save the dresses so your consultant can get an idea of your taste and style prior to your arrival. I had the pleasure of working with Marina and immediately after our initial conversation, she had several dresses ready for me to try. I tried them all on and purchased the first one. It was a dream come true - I'm so grateful for Marina and her team. I found the dress of my dreams!
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    Alyssa D. Sent on 02/19/2019
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    Bought my dress here

    I had the best experience at Elizabeth Johns. Staff is very friendly. I tried on about 10-15 dresses. I went with my first choice! Staff made me feel very welcomed and gave me great tips. I can't wait for my fitting!

    Elizabeth Johns's reply:

    Hi Alyssa,

    Thank you so much for this review! We are thrilled you had a great experience! We can't wait for the gown to come in!
  • L
    Lauren N. Sent on 01/14/2019
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    It was perfect!

    Elizabeth Johns was the ultimate bridal experience! I cannot rave enough. I tried on dresses in other stores, but just wasn't finding the one. Marina pulled my dress on the first consultation! She is my muse! What a wonderful day. I wouldn't go anywhere else!
  • Lindsay
    Lindsay R. Sent on 05/17/2019
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    Lindsay Gregg

    I am so happy to have found my dress here! My consultant, Marina, could not have been more amazing. S went out of her way to make sure the dress I was interested in made it back to the salon for my second appointment since it was on loan. Before I finally made a decision I had been to plenty of other stores but Elizabeth John’s was by far the best!
  • Jennifer
    Jennifer L. Sent on 12/30/2018
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    If you are looking for a personalized experience look no more!

    I have worked in Suburban Square for over 7 years in The Times Building right next store to EJ. I could not wait until it was finally my turn to try on wedding dresses and make an appt at EJ! I would admire the dresses in the display windows as I walked by everyday! I called to make my first appt and the woman I spoke with was very friendly asking a few details about my wedding to get to know me. I had my first appt last week with Marina and she could not have made it any easier! She really listened to me because I had no idea what kind of dress I wanted or how to explain it. I picked out a few dresses and she pulled some for me as well. Marina pulled my dress that I could not explain but it was exactly what I was looking for! I was honest with her that EJ was the third bridal shop I have visited and still wanted to visit a few more just to see. Marina understood, but safe to say visiting the other shops all I kept doing was comparing my dress that I found at EJ, there were no dresses or experiences at other shops that could compete. I have my next appt for next weekend to try the dress on again so my mother in law can see it & to get my measurements taken and I cannot wait! If you are looking for a quality experience EJ is the place to go! They respect your budget and really listen which is so important in the dress shopping process! I also forgot to mention Marina has been very responsive with emailing me and helping me get another appt. Thank you EJ!
  • Allison
    Allison E. Sent on 02/14/2019
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    Exceptional bridal experience!

    I bought my wedding dress at Elizabeth Johns and I cannot be more pleased with my experience!! The consultants were fantastic, especially Linda! They truly made sure you felt special & like a true bride! They were very accommodating with scheduling & appointments as well. I was really impressed with my experience at Elizabeth Johns, and would recommend to anyone.
  • Ashleigh
    Ashleigh L. Sent on 04/09/2020
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    Great service! You can't go wrong

    I found my dream dress at Elizabeth Johns. I went to several stores beforehand, and none really had what I was looking for. The ladies at Elizabeth Johns were so nice and helpful. They do all of the alterations in-house, which was so easy and stress free. I can't recommend them enough!
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    Annie D. Sent on 12/29/2018
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    Top Notch Experience

    I truly had the ultimate bridal experience at Elizabeth Johns working with Katherine. The day before my appointment, she sent me a personal email gathering some information about me, the big day, and what styles I was interested in. At my appointment, she guided me through the racks and helped me select several dresses I loved within my budget. Katherine was so excellent to work with. She was funny, personable, and knowledgeable and made my experience very enjoyable. I loved the first dress I tried on, however, my family members I had with me did not love this dress as much as another dress. I ended up saying yes to the second dress that everyone in my party (including myself) loved, however, later that evening I started to second guess myself. I knew in my gut I loved that first dress I tried on! Completely panicked, I emailed Katherine the next morning explaining I was in a puddle of tears over my choice, and wanted to try on the first dress again. She immediately called me and comforted me, ensuring me it was okay, and I could come in that morning and try on both dresses again. I was so relieved and grateful. I went back into the store that morning, and Lacey was available to work with me while I tried on the first dress that I had loved. I knew then and there that that dress was THE ONE! I feel so much better and am SO happy with my decision! Elizabeth Johns truly went above and beyond. They were so accommodating and helpful throughout this experience. I couldn’t be happier with my experience there and would highly recommend Elizabeth Johns to all future brides! You will have the royal treatment working with excellent bridal consultants and find the dress of your dreams!
  • Kyra
    Kyra L. Sent on 01/17/2020
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    Wonderful experience all around!

    I absolutely loved my experience at Elizabeth Jones- thanks to both Marina my consultant, and Sarah for alterations. Marina helped me to find my gorgeous Pronovias dress along with a matching veil (and celebrate with a toast!) and Sarah did the alterations to perfection. My sister had some nightmares with her alterations, so it was such a relief to have not only a “seamless” but fun experience! The entire staff is incredibly friendly and makes you feel like a fabulous bride, this is not always the case with other shops, sadly. They were always genuinely excited for how things were progressing, and I looked forward to all of my appointments in their beautiful store. Thank you all for helping me with all the steps along the way!
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    Kristin Sent on 08/20/2019
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    She just knew!

    Marina was a rock star! I was so indecisive giving her so many different ideas. She went with it and knew exactly. She went into the back and pulled out the most perfect dress. My eyes light up the second I saw it. Everyone here really knows what works well and are so helpful. Both Sara and Kathy were amazing with the alterations. I bought my wedding dress late and had to rush the alterations. They fit me in when it worked for me and I never felt rushed. Highly recommend!!
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    Danielle Sent on 08/20/2019
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    Little touches that set Elizabeth John’s apart

    From day one, Linda was helpful and extremely perceptive when I first started browsing through their ample selection. She was so sweet and it was clear to me how much she cared about letting me really take time to consider my options without feeling stressed. Once I found my dress (a dress that actually couldn’t make me stop smiling when wearing it), I worked with both Linda and Lacey to select accessories to complete my bridal look. They both made me feel comfortable and at ease with the decision-making process. One day, I called up to see if I could come over to try on the sample dress with my new heels. They squeezed me into their schedule and even wrote my name on a chalkboard welcome message at the front of the store! These are the little touches that set Elizabeth John’s apart from other bridal shops. Sarah was so helpful and friendly during all of my fittings! Besides finding my dress, I had a wonderful experience with the sweetest people. Thank you, EJ!
  • Jenell
    Jenell Sent on 06/27/2019
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    The stylists really value their clients

    I had a great experience at Elizabeth Johns. The woman who was helping me was so welcoming and helpful. I especially appreciated her staying late one Sunday evening when I wanted to compare my one dress to another that I had found elsewhere. They had a pretty good selection of gowns; however, I found that they were lacking in the more bohemian / casual styles. This was ultimately the reason that I purchased mine elsewhere, but I really can't say enough good things about Elizabeth Johns as an experience.
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    Paulina Sent on 11/15/2018
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    the place for your wedding dress experience

    Elizabeth Johns during the entire dress process was amazing. I personally dreaded the dress part of the wedding but walking into salon just to check things out I ended up finding my dream dress. Our stylist Marina was amazing. She made me feel so comfortable and was so understanding during the entire process. The manager Lacy was so kind as well and Maria during alterations made my dress fit me beautifully. I cannot rave enough about this bridal salon!
  • Samantha
    Samantha Sent on 11/06/2018
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    The best bridal salon in the Philly area!

    I cannot praise Elizabeth Johns enough! Shopping for my gown was one of my first activities during my wedding planning process, and I'm so happy I decided to stop by Elizabeth Johns. I visited their Ardmore salon a few times, and also checked out another salon, but ended up finding the one at EJ. The appointment experience is a dream. Whether you have a smaller budget or can buy the most expensive dress they offer, they treat everyone with the same amazing service. Once I said yes, they popped champagne for me and my family/friends who had joined me that day.
    A few days after I made the purchase, I received a handwritten thank you from my stylist, Marina. It made the whole experience even more special!

    I also did my alterations there, and they were so easy. Kathy was the sweetest, and made my dress fit perfectly! I love that the final appointment is the week of the wedding, so they can see if any last minute adjustments need to be made to ensure you have the best possible fit for your wedding day.

    I would 100% recommend Elizabeth Johns to anyone looking for their dream gown and A+ service.

    Elizabeth Johns's reply:

    Samantha, thank you so much for sharing your experience! We hope your wedding was everything you dreamed & more!
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    Annie Sent on 08/31/2018
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    Beautiful salon with stunning gowns from top designers. I literally loved every dress I tried on and would have gladly worn any of them for the big day. Shopping experience was so fun and relaxed. The staff were very helpful and kind through the whole process.

    Elizabeth Johns's reply:

    Thank you Annie! We appreciate the positive feedback! You looked SO stunning on your wedding day! We hope it was absolutely incredible!
  • Sara
    Sara Sent on 08/27/2018
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    This is everything you ever wanted in a bridal salon. It is beautiful, personal and such a lovely experience. Unfortunately, I did not buy my dress here but I did get my rehearsal dinner and brunch dress here and my mother got her mother of the bride dress here. I also had my dress altered at Elizabeth Johns even though I didn't purchase it from them because I loved the salon so much. My mother had tried on dresses at other places and cried she was so miserable. Elizabeth Johns made her feel so special and beautiful and helped her pick the perfect dress. My alterations were perfect and I looked stunning on my day!! Definitely check them out.
  • Lindsey
    Lindsey Sent on 09/29/2019
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    Best staff I’ve experienced ever shopping

    Shopping for a wedding dress is very exciting, but can be stressful. I was shopping for a sample I saw online. Every single person who worked there treated me as if I was family. I couldn’t love them more during this experience! I found a sample I loved, but my family wasn’t local. The staff talked me through everything from letting out the dress (because it was tight) to bringing up the seamstress you talk to me. They even helped my FaceTime with my family!! I couldn’t rave about the experience I had more. I felt like they were family. I found my dream dress at my dream price!!!
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    Sarah S. Sent on 06/08/2020
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    Perfection!

    Marina and Lacey at Elizabeth Johns helped me find the most perfect wedding dress, and mother of the bride dress for my wedding on 12/21/19. There were so many beuatiful choices, but they were able to help us quickly identify the exact dress we were both looking for. Everyone we worked with were incredible in pulling together the most complete look that we envisioned- from start to finish. Sarah and Kathy helped both my mother and I achieve the exact fit we were looking for with our alterations. I highly recommend them!
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    Theresa Sent on 01/31/2019
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    Lovely Dresses & Staff

    The dresses are so lovely, and high quality. I stuck to my budget, and no one made me feel like less of bride. They only showed me what I could afford, and there was plenty to try on. Lacey and Katherine were so helpful both times I shopped, before settling on a custom dress. Lacey truly saved the day by offering the custom option through Anne Barge.

    I also got my bridesmaids dresses there - lots to pick from and Maggie is a great resource.

    I have yet to go through the alteration process so I cannot comment on that.
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    Paige Sent on 07/24/2019
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    The best experience

    I had the best experience from beginning to end! The staff was always pleasant and kind to work with. I can’t say enough about Their seamstress, Kathy. She made me feel so beautiful and was willing to work around my schedule!
  • Kelley
    Kelley Sent on 10/08/2018
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    Amazing experience at Elizabeth Johns in Ardmore PA! First store I went to in search of my dress, and it quickly became the last. My stylist Lynn was amazing, and one of the first dresses I tried on, ended up being the one! They helped me select the perfect veil and handled all of my alterations onsite. Extremely professional and friendly service throughout the entire process; could not have been happier!

    Elizabeth Johns's reply:

    Kelley thank you so much for writing this! We hope your wedding was amazing & we can't wait to see photos!
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