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Embassy Suites Kansas City - International Airport Reviews

Embassy Suites Kansas City - International Airport

Embassy Suites Kansas City - International Airport

Kansas City, MO
4.8 out of 5 rating, 18 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
18 Reviews
96% recommend it
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
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    4.8 out of 5 rating

Awards

18
WeddingWire Couples' Choice Awards 2011 Winner
Weddingwire
4.8/5 18 reviews
Google
4.1/5 2186 reviews
  • User2192759 Sent on 06/23/2015
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    We had an AMAZING reception at Embassy Suites by the airport in KC!!!!!!!!!!! Oh my gosh, let's start with the fact that they actually had the availability on the date we wanted, and they give you a ballroom for free as long as you purchase a decent catering package with them! Most places want to charge you a minimum of 5,000 on a summer Saturday and that's for two lousy hours, no other services included. We got discounted rooms for travelers, a COMPLIMENTARY PRESIDENTIAL SUITE (the most amazing hotel room I have ever seen in my life), and best of all, a bend-over-backwards wedding coordinator. This woman was amazing, offering us ideas and services we hadn't even thought of, and it was always INCLUDED in the services we were already paying for. The room sparkled; we got it all day, they did all the decorating (but you could decorate yourself if you chose), and everything ran smoothly! The hotel itself is gorgeous-another plus for you and your guests, and they truly make your ideas come to life. Amazing venue!
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    Kevin Sent on 11/05/2013
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    Nicole was fantastic to work with, as well as the rest of the hotel staff. Everything went according to plan and we could not have been happier with the outcome. We received several comments from our guests about how much they enjoyed the wedding and the food at the reception was great!
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    Amanda Sent on 10/17/2013
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    Nicole was fantastic and so easy to work with. Thank you for making our wedding perfect!
  • illustration stars

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  • J
    Julie Sent on 07/29/2013
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    The hotel coordinator Nicole was fantastic to work with! She knew every aspect of the event inside and out and was always in touch with answers to any questions we had. Everything was setup perfectly, and went off without a hitch (that we are aware of). We had a wonderful time at our own wedding ceremony and reception! The food was delicious too! I highly recommend this location for convenience to out-of-town guests, and anyone looking for a beautiful, yet economic event.
  • User1053829 Sent on 12/28/2012
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    Our wedding and reception at Embassy Suites KCI was all we hoped it would be! Nicole did an excellent job at making the whole process as easy as could be! All our guests commented on how delicious the food was and how lovely everything else was.
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    Erin Sent on 02/24/2012
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    The entire staff at Embassy Suites KCI made our reception one to remember. Nicole Buell was a god-send. She was able to orchestrate everything flawlessly, giving us a peace of mind that I didn't think was possible when planning a wedding. Every question or concern we had throughout the planning process was handled with a promptness that was surprising in the best way possible. The food was delicious. The accommodations were perfect. I am still receiving feedback from friends and family that we couldn't have chosen a better venue for them to stay and to have our reception. The way the hotel is set up is ideal for family and friends to mingle and get to know each other at meals and in passing. The reception venue itself looked absolutely beautiful, mostly on it's own accord. We added hardly any decorations at all. And, at the end of they night the staff cleaned up everything! I truly can't say thank you enough to the staff at Embassy Suites KCI for making our wedding experience effortless, elegant and fun!
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    Christine Sent on 03/05/2015
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    Nicole was awesome to work with! I am very glad I had not only my wedding but also my reception at Embassy Suites. An overall really good experience...
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    Maria Sent on 01/26/2010
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    Everyone was very happy with their experience at this event. The staff was very caring and professional.
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    Holly Sent on 01/08/2010
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    We planned our reception at the Embassy Suites - KCI from 2 hours away and did most everything via email and phone conversations. Shilene, the catering manager and wedding coordinator was amazing. They exceeded our expectations with everything. Originally we booked the smaller room - which was beautiful, but when our guest list out-grew the room they were very flexible and worked with us to get us into the bigger ballroom the same date. The food was amazing, the service was amazing, and the people were amazing. They set up the room and it was beautiful. We had a winter/Christmas wedding and they even moved a hotel Christmas tree into the room for us. We could not have been happier with the way everything worked out.
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    Laura Sent on 01/28/2010
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    We were very pleased with our reception at Embassy Suites. They were very helpful throughout the planning process and made the day quite special for all of us involved. The reception was beautiful and we were very happy with the choice of venue we made.
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    Parris Sent on 01/26/2010
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    The services received from this venue blown me out of the water. As a bride I was extremely pleased, my every command was answered and any issue I had was solved within seconds. All the service received was the greatest, I truly enjoyed working with the wedding coordinator Ms. Shilene Allen. She was very personable and easy to work with, I never realized what wonderful service you could receive in the wedding service industry through a Hotel. If I could I would get married all over again with the services of Ms. Allen and Embassy Suites. Everything was almost perfect from the price to the exact look my husband and I dreamed for our wedding. Thank you for all your services Embassy Suites!!
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    Elisa Sent on 01/30/2010
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    Shilene was wonderful. She was throughful, knowledgeable, very responsive and friendly.
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    Maggie Sent on 01/26/2010
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    We were very pleased that Shilene was on site and available to us the entire evening. Very flexible with our helpers and our requests. Much appreciated that she served cake without any extra expense.
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    Meena Sent on 01/28/2010
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    Shilene, along with the rest of the staff, was extremely helpful from day one. She was always prompt in answering my questions, as well as setting up meeting times with vendors. Overall, she played a big part in making my day a memorable success.
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    Karie Sent on 01/26/2010
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    I loved having my wedding here and if I had to do over I wouldn't change a thing. We got together several time and went over everything and if I had a question later on I just had to call and it was answered. The day of my wedding I just showed up and enjoyed my big day. Every staff member was nice to me and my husband as well as every guest. Everthing ran very smooth!!!
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    Jamie Sent on 11/09/2013
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    My wedding was everything and more I hoped it would be. I still have my guests talking about how beautifully unique it was. The service was great and I felt very much taken care of. Thank you so much Embassy Suites!
  • User1275246 Sent on 08/06/2013
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    Wonderful place for my reception but I was very disappointed with the bartender provided. Other than that everything was perfect!
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    Angie Sent on 01/26/2010
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    I think there should be a packet that is handed out with more details regarding the actual room being rented. Some kind of organization kit to cut down on all the questions that I had to bother the staff with. The specific dimensions of the room, how many tables cover what area, the options regarding the room instead of just the specifics of the menu options. I would just create some kind of check list and reference area in the packet to make it easier on the planning.

    Embassy Suites Kansas City - International Airport's reply:

    We have pre-made Wedding Packets with all the menus/pricing/policies and I have also created a FAQ list (frequently asked questions. We try not to overwhelm our clients upfront with too much information. It tends to confuse them and turn them away. It's my job to answer questions or bring up things that a bride & groom will not be aware of for the wedding & reception.
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