Susan F. Sent on 02/06/2022
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Quality of service
1.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
God awful!!!!! The worst can I leave zero stars
If I could leave zero stars I would! Having an event here is impossible!!!! I tried for 2 1/2 weeks to email and call! I finally went in person with a credit card to lock in a date and sign a contract! I was yelled at by the manager a nasty girl named Miyami or something ! She was nuts and after they had confirmed my date in an email told me that I didn’t have that date, was yelling at me, I gave her other dates! She told me to take my Jewish event elsewhere and sounded very anti Semitic! I was calm and nice and said I understand you may be short staffed but an email or call is easy and takes two seconds in over two weeks and I am here to leave a deposit so let’s just solidify this! She said no not my Jewish event and I should find somewhere else! I would never have another event here ever! I would recommend others not waste their time as they are obviously understaffed and have no customer service or consumer relations! I can’t believe they will stay in business much longer with their attitude! She should be fired and they need better help
If I could leave zero stars I would! Having an event here is impossible!!!! I tried for 2 1/2 weeks to email and call! I finally went in person with a credit card to lock in a date and sign a contract! I was yelled at by the manager a nasty girl named Miyami or something ! She was nuts and after they had confirmed my date in an email told me that I didn’t have that date, was yelling at me, I gave her other dates! She told me to take my Jewish event elsewhere and sounded very anti Semitic! I was calm and nice and said I understand you may be short staffed but an email or call is easy and takes two seconds in over two weeks and I am here to leave a deposit so let’s just solidify this! She said no not my Jewish event and I should find somewhere else! I would never have another event here ever! I would recommend others not waste their time as they are obviously understaffed and have no customer service or consumer relations! I can’t believe they will stay in business much longer with their attitude! She should be fired and they need better help