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Weddings

Fairfield Community Arts Center Reviews

Fairfield Community Arts Center

Fairfield Community Arts Center

Fairfield, OH
4.6 out of 5 rating, 12 Reviews
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Reviews

4.6 out of 5 rating
12 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
75% Recommended by couples

Awards

12
  • Nicole
    Nicole Sent on 08/17/2019
    5 out of 5 rating
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    Beautiful venue with great staff

    We picked this venue form their website but we we delighted when we saw it in person. It is beautiful and the staff are very friendly. Only things that can improve would be an option for chivalry chairs in neural colors and color options for table linens besides white. Their open bar was very reasonable
  • L
    Lakeisha Sent on 01/15/2018
    5 out of 5 rating
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    Joe and Kevin were amazing the night of the event. They not only helped me take care of everything to make the night successful, they also took care of me so I could have a good time. Heidi was great to work with ahead of time getting all the details straight and she constantly answered my many questions in a timely manner and of course with a smile. Thank you all so much for making my mother's birthday a hit!
  • J
    Jennifer Sent on 04/02/2018
    5 out of 5 rating
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    I loved how spacious and unique the location is and the scenic park adjacent to the Community Center. The staff is phenomenal. They are so helpful, kind and very communicative. I highly recommend this location. You won't regret it.
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  • M
    Miranda Sent on 01/10/2018
    5 out of 5 rating
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      5.0 out of 5 rating
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    On the day of our planned outdoor wedding ceremony we had one of the biggest storms of the year. We ended up having to move the wedding ceremony to the community arts center, where we were having our reception. The ladies there were so helpful, they put up a wedding arch for us in a matter of minutes. Helped us set up an area for our family photos and even helped show people around. Very great experience!
  • N
    Nicole Sent on 08/02/2015
    5 out of 5 rating
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    The Fairfield Community Arts center was amazing to work with. Heidi was very nice and always had a quick response. The center is very pretty and the location is perfect with a park directly across the street, my photographer was able to get some amazing shots! The bar attendants were excellent, very friendly. You will not find a better location for the cost.
  • User1738010 Sent on 07/29/2014
    5 out of 5 rating
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    Fairfield Community Arts Center was an amazing find, a bank teller was actually the one to tell me about it! They were very kind, helpful, and professional the whole way through. They were very flexible with changing the amounts of seats/tables when guests rsvp'd EXTREMELY late. I was very pleased with their service during the event aswell, they had a person there to watch over everything during the whole event (that way we didn't have any party crashers). Only issue I had was after having booked I called a few weeks before hand and was told my event would be a half hour later, so thats the time I put on my invitations. Very minor. It is such a beautiful place too, and for their price? Absolutely great value.
  • M
    Amanda Sent on 10/09/2008
    5 out of 5 rating
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    I loved this place. It was so beautiful and peaceful like. Our ceremony and reception were both held here in two different rooms. I would not change this for the world. The staff was great and we had a great time!!
  • J
    Jm Sent on 02/20/2024
    4.8 out of 5 rating
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    Great experience!

    Everthing was taken care of as contracted, no issue. We really appreciated, having the option of using their approved vendors list or our own. Overall, the facility was a bit more on the expensive than expected, however the quality and management of the facility was superb!
  • P
    Paige Sent on 10/15/2017
    4.7 out of 5 rating
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      4.5 out of 5 rating
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    Heidi is very responsive and professional. She was a delight to work with.
  • M
    Mallorie Sent on 05/28/2017
    4.6 out of 5 rating
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      4.5 out of 5 rating
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      3.5 out of 5 rating
    This venue is very unique and gorgeous! Heidi is great to work with and makes the experience a great one. Only downside is that there are strict rules for decorating, such as not being able to hang things, which could be frustrating to some.
  • Anna Sartin
    Anna Sent on 08/19/2008
    4.6 out of 5 rating
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      3.0 out of 5 rating
    The Fairfield Community Arts Center is a wonderful place to hold your wedding reception. I had a blast at mine! In addition to the great service and beautiful set-up, the building itself is in the heart of the Fairfield Village Green which is an amazing spot for wedding photos. I'd be happy to show mine to anyone interested.
  • S
    S. Sent on 05/04/2012
    1.3 out of 5 rating
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      1.0 out of 5 rating
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      2.0 out of 5 rating
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      0.5 out of 5 rating
    This center was not willing to work with us and went back on the initial time set aside necessary for set up. This was done last minute and caused much stress as we were originally told we would have at least the day or two prior to the event to prepare the room the way we wanted it. The week of the wedding we found out that there was a scheduled event the day before our wedding they 'could not change' in the room we had reserved. Also things were moved around in the gallery we had previously asked to be left in the room. I would not recommend this venue to a friend.

    Fairfield Community Arts Center's reply:

    We are certainly sorry that this client's expectations were not met. Her six-hour permit started at 4pm on Friday 30th. We typically allow our clients to decorate the morning of their event at no additional cost, outside the six-hour permit, as was the case for this client. If a client wants to decorate the day before the event, we would require they pay to book the room for that time. The additional time was not booked in this case and we do apologize for any misunderstanding.
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