Florczak Wedding & Event Planning Reviews

Reviews

• Nicole M. Sent on 01/11/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I could not have planned my wedding without her!

  In April 2017 I contacted Stephanie for assistance in planning my wedding, which took place on September 23 and I could not have been happier or more satisfied with the job she did.
  Originally, I was looking for a planner to help me keep everything organized (ie, keep the budget under control, liaise with vendors, help choose invitations, compile RSVPs, attend dress fittings, maintain the wedding timeline) and to run things on the day of the wedding. Shortly after hiring Stephanie, I changed the entire wedding and she handled the news flawlessly. Stephanie took control and found us the perfect venue for my new vision, negotiated the contract, cancelled vendors we no longer needed, and hired ones that we did. On my own I found the planning process overwhelming, but Stephanie took everything in stride, ensured seamless coordination across all aspects of the wedding, and kept me calm and focused.
  One of the services Stephanie offered was that she would be accessible for advice or consultation during the entire engagement period leading up to the wedding—and she truly was. I never went more than a day or two without a text from her to check in. On the day of the wedding, Stephanie made sure that everything ran smoothly and according to plan. She kept everyone organized and in line without stepping on toes. And she made sure the only thing I had to do was enjoy the day. I absolutely could not have gone through this process without her.

  In April 2017 I contacted Stephanie for assistance in planning my wedding, which took place on September 23 and I could not have been happier or more satisfied with the job she did.
  Originally, I was looking for a planner to help me keep everything organized (ie, keep the budget under control, liaise with vendors, help choose invitations, compile RSVPs, attend dress fittings, maintain the wedding timeline) and to run things on the day of the wedding. Shortly after hiring Stephanie, I changed the entire wedding and she handled the news flawlessly. Stephanie took control and found us the perfect venue for my new vision, negotiated the contract, cancelled vendors we no longer needed, and hired ones that we did. On my own I found the planning process overwhelming, but Stephanie took everything in stride, ensured seamless coordination across all aspects of the wedding, and kept me calm and focused.
  One of the services Stephanie offered was that she would be accessible for advice or consultation during the entire engagement period leading up to the wedding—and she truly was. I never went more than a day or two without a text from her to check in. On the day of the wedding, Stephanie made sure that everything ran smoothly and according to plan. She kept everyone organized and in line without stepping on toes. And she made sure the only thing I had to do was enjoy the day. I absolutely could not have gone through this process without her.
• Michael Sent on 01/18/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful Experience! Thank you Stephanie!

  Stephanie was absolutely crucial in making our wedding planning and execution effortless! In such a hectic time for us, she handled any and everything we needed. It was comforting to have someone with her knowledge and expertise readily available to consult with at any given time during this whole process (literally any time). We couldn’t have pulled off this wedding without her. Thanks again Stephanie!

  Stephanie was absolutely crucial in making our wedding planning and execution effortless! In such a hectic time for us, she handled any and everything we needed. It was comforting to have someone with her knowledge and expertise readily available to consult with at any given time during this whole process (literally any time). We couldn’t have pulled off this wedding without her. Thanks again Stephanie!
• Bryanne Sent on 07/07/2018
  1.4 out of 5 rating

  1.4
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Stephanie was incredibly challenging to work with, unprofessional, disorganized, and overbearing. On top of everything, she quit abruptly after demanding more money than our contract stated (and is refused to refund any parts of the deposit, even for work not completed).
  
  Her communication style was unprofessional and overbearing; she texted constantly (after we requested email communication), starting messages with "hi pretty" rather than my or my fiancee's name. Rather than communicating directly with vendors, she simply forwarded emails I had sent her (with irrelevant information). She did not respect the direction we hoped to move in our wedding (constantly reminding us that we should work with her florist, rather than ordering costco flowers that come pre-arranged). She was incredibly challenging to work with and while I'm glad our relationship is complete, I'm now out a day of coordinator one month before my wedding.
  
  On a personal note, she is vindictive and mean, sending nasty messages after quitting. Do not recommend working with this business.

  Stephanie was incredibly challenging to work with, unprofessional, disorganized, and overbearing. On top of everything, she quit abruptly after demanding more money than our contract stated (and is refused to refund any parts of the deposit, even for work not completed).
  
  Her communication style was unprofessional and overbearing; she texted constantly (after we requested email communication), starting messages with "hi pretty" rather than my or my fiancee's name. Rather than communicating directly with vendors, she simply forwarded emails I had sent her (with irrelevant information). She did not respect the direction we hoped to move in our wedding (constantly reminding us that we should work with her florist, rather than ordering costco flowers that come pre-arranged). She was incredibly challenging to work with and while I'm glad our relationship is complete, I'm now out a day of coordinator one month before my wedding.
  
  On a personal note, she is vindictive and mean, sending nasty messages after quitting. Do not recommend working with this business.

  Florczak Wedding & Event Planning's reply:

  In September of 2017 I was contacted by Bryanne who was inquiring on Day of Coordination services for her wedding which was to take place the following September. She signed a contract for the DOC package, which at the time was priced at $500, knowing she had the option to increase services as needed.
  In April of 2018 she did exercise that option, and signed a new contract for a custom package which included Partial Planning and DOC, rendering the original contract obsolete. She understood this when the contract was signed, and I began looking into vendors for rentals, service people, a florist, and bar service.
  She did not want to spend a lot on rentals or service, to the point where I was sending and receiving emails with the same vendors up to 10 times a day. She only wanted one bartender and two service people for a wedding of 200+ people, and when I tried to advise her guests would be waiting for drinks and their dinners she shut me out. She did not want to use the florist I suggested, as she wanted to “go the cheap route” and buy premade bouquets at BJs. When I advised that yes, that was an option, but she was having a welcome bonfire the night before, and an all day beach bash the day before, and she was coming in from out of state, how would she have time to make the centerpieces and bouquets, she was not happy with me “pushing” my florist on her.
  When she informed me she wanted to go back to the original contract and pay me $100 to complete the job, I informed her that the originalcontract was obsolete and I expected payment in full by her wedding day or we would part ways. She told me that my service was shotty and to expect to hear from her lawyer.
  Though I do feel bad that things turned out the way they did, I hope her wedding was a success and I wish her nothing but the best.
  

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