Grand Ballroom at Joliet Union Station Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
33 Reviews
93% recommend it
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Featured
![Fatima]()
Fatima D. Sent on 07/09/2019Dreamy venue and great coordinating staff
My husband and I recently got married at The Grand Ballroom at Joliet Union Station and it was the most perfect day! The venue is stunning with high ceilings, large windows, marble floors, and a great outdoor patio space. It was very important to my husband and I that we booked a space that wasn't your typical wedding banquet hall, and this venue definitely hit that mark. We originally booked with Brett who was the venue event coordinator at the time of our booking. Brett was AMAZING! Very responsive and easy to work with. We had 1 issue come up during our tasting (I was not happy with the food) and Brett invited us back for a 2nd tasting that completely blew us away. On the day of the wedding, we (and our guests) were very happy with the food. Brett ended up leaving a few weeks before our wedding which was when Taryn took over. I was in " I'm getting married in a few weeks" mode and had a bit of a breakdown when I learned Brett would be leaving. Luckily, Taryn jumped right in and took over with a confidence that made me feel comfortable with this last minute change. We booked the venue 2 years before our actual wedding date, so, change was to be expected anyway! Taryn was very flexible with us and responsive to our last minute changes and requests. There were no bookings the day before our wedding, so we were able to drop off some of our things and rehearse at the venue (which was mostly set up). We also used the space for our First Look and wedding pictures. There are so many great picture worthy spots @ the venue, you don't really need to go anywhere else. We got some great outdoor shots on the patio and indoor shots on the beautiful staircase.
We had around 160 guests, which I think is the perfect amount for this space. Most couples get married in the space downstairs or on the outside patio, but my husband and I chose to get married in the Ballroom and have them flip it for dinner. The Ballroom is the old train station and trains are still running on the tracks right behind the venue space (near the outdoor patio space). The train is loud if your outside, but we couldn't hear it at all in the ballroom (or maybe I just wasn't paying attention).
Overall, we had a magical day. Special thanks to Brett and Taryn who made this process as easy as it could get. -
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![Emily]()
Emily Sent on 07/01/2021Perfect in every way!
Choosing a venue during the pandemic was not easy at all, but as soon as we saw the Ballroom we instantly fell in love. Not only was the venue PERFECT, but the team behind it added to the whole package. Taylor was who helped us, and she was absolutely who you need to help make things run smoothly. Everything was 1000x better than we could’ve ever imagined! -
![Christine]()
Christine K. Sent on 08/23/2020Classic and perfect
We could not have picked a more perfect venue for our wedding. Everything was beautiful. If photography is important to you, then this is a perfect venue. -
![Shayla]()
Shayla W. Sent on 01/06/2019Bride & Groom
Brett was very professional and a attentive to all the details and made sure to show us everything around the place. -
![Emily]()
Emily Sent on 02/07/2019Amazing service
Brett at the grand ballroom is amazing. We booked everything way in advanced and he has been great to answer any questions or concerns that we have! We did our tasting today and could not be happier with our decision to work with them! Evan and I cannot wait until November for our day! -
Megan Sent on 02/18/2019
Beautiful venue
My husband and I had our reception here in September 2017. It was absolutely beautiful. Our family still talks about the venue and how pretty everything was! The venue is so nice you don’t need to spend much on decor. The place speaks for itself. The acoustics made speeches tough to hear because of the echo if anyone talks. Overall, I wouldn’t change a thing. Our video and photos came out amazing. -
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User4730573 Sent on 01/04/2015The Grand Ballroom at the Joliet Union Station was absolutely beautiful. Our reception was everything we asked for and more. Lori was great to work with and incredibly helpful. Highly recommend it for your wedding! -
User4730571 Sent on 06/04/2014My wedding was amazing! Lori and the rest of the crew at the Ballroom did outstanding. Lori was wonderful to work with and very thorough with our planning. She is easy to communicate with and reach any time I had a question. The pricing was very reasonable. My husband loved that the bar remained open during dinner. They were very attentive to the guests. The bar also had water lined up for people to get when they needed a break from dancing. Additionally, my father brought in a bottle of 21 year scotch and the bartenders did absolutely what he asked of him. In addition to excellent service this venue is gorgeous! I felt like a princess in the grand ballroom. I received several compliments on the beauty of this place as well as the food and service. We had the filet and apricot chicken. Both were amazing. Lastly, the balcony was a huge hit with our families. It has a beautiful view. As a bonus if you have your wedding the same night as a game at a Joliet Jackslammers game you might get fireworks!!! You will not be disappointed by the grand ballroom. -
User4730567 Sent on 12/14/2013The ballroom was everything we could have imagined and more!!! Our guests were amazed by the food and the space was perfect for our 180 guest count. Lori was awesome when it came to everything from the initial tour to visiting a week before the wedding to finalize everything. She took the time to make sure we had all our questions answered and was more than willing to go above and beyond to create our vision. I can not imagine having our wedding at any other venue. It was so unique and that was exactly what we were looking for! The building is so beautiful so it didn't need a lot of decorating which helps cut down costs. And open bar all night!!! You can't argue with that!! Thanks Lori and everyone at the ballroom!!!! -
User4730543 Sent on 11/07/2007The coordinators were extremely helpful getting everything organized. The food was fabulous. Because there was a wedding the day before ours, they offered to set up everything for me even though they weren't supposed to. The second we walked down the aisle during the recessional, there were drinks in our hands. They even packed up everything for us, something else they didn't have to do. The service was wonderful.
Their pricing is much cheaper than many other places in the area. However, the food was delicious. We had family style and they kept bringing out more and more food. The presentation was beautiful, they put edible flowers on the salad.
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User4730577 Sent on 02/12/2016This ballroom is absolutely gorgeous! Our guests were blown away by the entire atmosphere. They were a catering company first so their food is absolutely delicious and filling. Our guests were raving about the good for days. It is not a working train station anymore (they go out of the other side) so you pretty much own the building for the night! They did a lot of great renovations( turned ticket office into cute bridal room and downstairs into a nice lounge area). A large reason we booked here was because of Lori, however she no longer works there. We were shuffled with different contacts, the 4 times we went before the wedding we dealt with 4 different people. They were organized and knew who were and all about our wedding (although our wedding was in January so it's a slow time). The only person who rubbed us the wrong way was the general manager Nick. He always offered us drinks, but he was just business. It's hard when your venue changes staff because you feel a connection with a certain person, especially when you start booking. I wouldn't have had our reception anywhere else though! This place is unique and beautiful; pictures here are stunning! Guests told me they felt like they were in New York for a charity ball. For around the same price as typical banquet halls/hotels, this is a steal.
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