Heitzman Traditional Bakery and Deli Reviews
View more informationReviews
4.2 out of 5 rating
45 Reviews
4.2 Good
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Quality of service 4.1 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4.1 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.3 out of 5 rating
82%
Recommended by couples
Awards
45
+3
User photos
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Jessica F. Sent on 07/26/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Cakes & Pies
Heitzman provided a beautiful cake, cupcakes & mini pies for our wedding. It was exactly what we wanted and delicious! They were affordable, easy, and fair to work with. I would recommend them!Heitzman provided a beautiful cake, cupcakes & mini pies for our wedding. It was exactly what we wanted and delicious! They were affordable, easy, and fair to work with. I would recommend them!-
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+2 photos
Heitzman Traditional Bakery and Deli's reply:
Thank you or the nice review ! Congratulations your marriage and much sucesss ! Don't forget your Free anniversary cake next year at this time. Heitzman's -
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Jacqueline P. Sent on 09/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience!
Marguerite did amazing setting up my catering and cake for my wedding this past weekend! We've been connecting for over a year now and she's been super helpful with any changes we've made along the way. From food tasting to cake tasting, she worked with us to make our evening perfect. Her and the servers that attended our wedding were courteous and made the day very special. I would recommend them to anyone!Marguerite did amazing setting up my catering and cake for my wedding this past weekend! We've been connecting for over a year now and she's been super helpful with any changes we've made along the way. From food tasting to cake tasting, she worked with us to make our evening perfect. Her and the servers that attended our wedding were courteous and made the day very special. I would recommend them to anyone! -
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Brenna Sent on 11/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Yummy cake
We had a two tier cake with cupcakes and they were so yummy. Our guests loved being able to just grab a cupcake and go. The only issue we had is that they didn't stay very fresh through out our wedding but they were also placed close to a door that we ended up having to open so I'm sure that is why.We had a two tier cake with cupcakes and they were so yummy. Our guests loved being able to just grab a cupcake and go. The only issue we had is that they didn't stay very fresh through out our wedding but they were also placed close to a door that we ended up having to open so I'm sure that is why.Heitzman Traditional Bakery and Deli's reply:
Thank you Mosby family for choosing us ! Congratulations and your venue looked fabulous ! Marguerite : ) -
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Vickie Sent on 06/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection
Marquette is wonderful to work with. I showed her a picture of the wedding cake I wanted from Pinterest and our wedding cake was exactly as I had asked AND it was delicious!
We shopped around and went to a few tastings. Best price and quality by far.
Highly recommend!!!Marquette is wonderful to work with. I showed her a picture of the wedding cake I wanted from Pinterest and our wedding cake was exactly as I had asked AND it was delicious!
We shopped around and went to a few tastings. Best price and quality by far.
Highly recommend!!!Heitzman Traditional Bakery and Deli's reply:
Thank you Vickie for your nice words. I will share this with our great hard working employees that made this special cake special for you and your husband ! Best Wishes " Don't forget your Anniversary cake next year !" -
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Sarah S. Sent on 12/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Catering for reception
The food was delicious and the set up was beautiful!The food was delicious and the set up was beautiful! -
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Kayla Sent on 03/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were prepared and gave us several choices including things we didn’t think of and decided to go with. Also they gave us a great dea on the grooms cake. We haven’t had the wedding yet but so far I am really happy with this choice.They were prepared and gave us several choices including things we didn’t think of and decided to go with. Also they gave us a great dea on the grooms cake. We haven’t had the wedding yet but so far I am really happy with this choice. -
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Elizabeth Sent on 05/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So amazing. Carried out every detail perfectly. Marguerite and Dan are so conscientious and really care about the service they provide, which makes everything really high quality. You can expect the best from them. They provided catering and did our cake/dessert table. HIGHLY recommend for both services!!So amazing. Carried out every detail perfectly. Marguerite and Dan are so conscientious and really care about the service they provide, which makes everything really high quality. You can expect the best from them. They provided catering and did our cake/dessert table. HIGHLY recommend for both services!! -
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Amanda Sent on 12/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got a 4 tier wedding cake that turned out beautiful. The cake was very moist and delicious as well. We had tons left over.I got a 4 tier wedding cake that turned out beautiful. The cake was very moist and delicious as well. We had tons left over.Heitzman Traditional Bakery and Deli's reply:
Thank you for your nice comment ! I will share this with our staff as well. Please visit again soon ! -
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Anna Sent on 02/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome service! Went for the cake tasting and put our deposit down the same day. We could even go in the day before the wedding to view the cake and make sure it was exactly how we wanted. Loved everything about Heitzmans!Awesome service! Went for the cake tasting and put our deposit down the same day. We could even go in the day before the wedding to view the cake and make sure it was exactly how we wanted. Loved everything about Heitzmans!Heitzman Traditional Bakery and Deli's reply:
Thank you for your kind words ! We love what we do and glad you like it too !
Best wishes !! -
Quality of service
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Katie Sent on 06/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Heitzman made an amazing engagement cake for my party and was offering a free grooms cake with a $300 purchase and I got my grooms cake and wedding cake from there! I brought a picture from Pinterest and they will create anything-I cannot wait!! They were very professional and willing to accommodate to make sure I had exactly what I wanted!Heitzman made an amazing engagement cake for my party and was offering a free grooms cake with a $300 purchase and I got my grooms cake and wedding cake from there! I brought a picture from Pinterest and they will create anything-I cannot wait!! They were very professional and willing to accommodate to make sure I had exactly what I wanted! -
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Varina Sent on 01/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I WENT to the Heitzmens bakery on shelbyville rd and had a wonderfull experience. Margaret helped me design a beautiful cake. They helped to put my mothers cake topper on. It was really fun to do the cake testing.I WENT to the Heitzmens bakery on shelbyville rd and had a wonderfull experience. Margaret helped me design a beautiful cake. They helped to put my mothers cake topper on. It was really fun to do the cake testing. -
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Heather Sent on 06/13/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our cake was delicious! Living with Celiac Disease and needing to eat gluten free I had the hardest time finding a cake decently priced that tastes good! Heitzman's did an incredible job!!Our cake was delicious! Living with Celiac Disease and needing to eat gluten free I had the hardest time finding a cake decently priced that tastes good! Heitzman's did an incredible job!! -
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Sarah Sent on 12/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very friendly and easy to work with! I'm excited to see my finished wedding cake!Very friendly and easy to work with! I'm excited to see my finished wedding cake! -
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Janet Sent on 10/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Marguerite and her staff did an amazing job at our daughter and son-in-law's
recent wedding where they catered and provided the cake. The food was all great and hot, the cake was delicous, I would recommend them to anyone seeking a cake or to having their affair catered. Marguerite is a sweet individual who takes a lot of pride in her job and business.Marguerite and her staff did an amazing job at our daughter and son-in-law's
recent wedding where they catered and provided the cake. The food was all great and hot, the cake was delicous, I would recommend them to anyone seeking a cake or to having their affair catered. Marguerite is a sweet individual who takes a lot of pride in her job and business. -
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Nathan Sent on 08/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We bundled our cake and catering (including a free Groom's cake) with them and saved a good amount of money. They have a great variety of food to choose from so you can customize your reception dinner/lunch. The cake was the same way, we sat down with the owner and picked out everything that we wanted on our cake and when we finally saw it, it was tremendous.We bundled our cake and catering (including a free Groom's cake) with them and saved a good amount of money. They have a great variety of food to choose from so you can customize your reception dinner/lunch. The cake was the same way, we sat down with the owner and picked out everything that we wanted on our cake and when we finally saw it, it was tremendous. -
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Sage Sent on 02/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Marguerite of Heitzman's Bakery on Shelbyville Rd was outstanding to work with! We had a 4 tiered half & half cake with 3 tiers of almond and one tier of chocolate with raspberry filling. Our guests devoured this gorgeous as well as delicious cake.
Since our wedding was a Mardi Gras theme, my husband opted to get King Cakes for his groom's cake. Those were a big hit as well.Marguerite of Heitzman's Bakery on Shelbyville Rd was outstanding to work with! We had a 4 tiered half & half cake with 3 tiers of almond and one tier of chocolate with raspberry filling. Our guests devoured this gorgeous as well as delicious cake.
Since our wedding was a Mardi Gras theme, my husband opted to get King Cakes for his groom's cake. Those were a big hit as well. -
Quality of service
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User1423348 Sent on 11/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Marguerite at the Shelbyville Rd. location was great! Their cakes are wonderful (every flavor) and prices reasonable...everything was as ordered and promised!Marguerite at the Shelbyville Rd. location was great! Their cakes are wonderful (every flavor) and prices reasonable...everything was as ordered and promised! -
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Kristin Sent on 12/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Initially, we had chosen another caterer I'd rather not name but they left us with so many unaswered questions and we'd have to do some of the work involved, which any couple doesn't need. We were trying to save on cost but the stress that would have been would not have been worth it.
We chose Heitzmans because they were already doing our cake and we had a copy of their catering offerings which were a good deal. Our tasting appointment was more than we could have asked for. They gave us samples of everything we wanted to try and other ideas that might work with our selections. ALL of their food was so good. The owner, Marguerite, is so awesome. She worked with us on price, guided us on quantity and selection without being pushy, rude or impatient.
Day of, the setup was beautiful, as she promised, plently of food, plates, napkins and cutlery and they cleaned up and broke everything down without us even noticing! She even boxed the groom and I up take home plates. It was so nice to feel like I didn't have to worry about a thing and our guests enjoyed the meal. You really can't go wrong going with Heitzmans.
Initially, we had chosen another caterer I'd rather not name but they left us with so many unaswered questions and we'd have to do some of the work involved, which any couple doesn't need. We were trying to save on cost but the stress that would have been would not have been worth it.
We chose Heitzmans because they were already doing our cake and we had a copy of their catering offerings which were a good deal. Our tasting appointment was more than we could have asked for. They gave us samples of everything we wanted to try and other ideas that might work with our selections. ALL of their food was so good. The owner, Marguerite, is so awesome. She worked with us on price, guided us on quantity and selection without being pushy, rude or impatient.
Day of, the setup was beautiful, as she promised, plently of food, plates, napkins and cutlery and they cleaned up and broke everything down without us even noticing! She even boxed the groom and I up take home plates. It was so nice to feel like I didn't have to worry about a thing and our guests enjoyed the meal. You really can't go wrong going with Heitzmans.
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Quality of service
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Andrea Sent on 10/30/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They sent a marines groom cake instead of an army one but fixed it before anyone arrived at the venue!They sent a marines groom cake instead of an army one but fixed it before anyone arrived at the venue! -
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User1196463 Sent on 06/11/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Heitzman's did a beautiful job on our wedding cake. They even left boxes for us to put the left overs in. Our groom's cake was free but looked a little messy. Overall wonderful cake though.Heitzman's did a beautiful job on our wedding cake. They even left boxes for us to put the left overs in. Our groom's cake was free but looked a little messy. Overall wonderful cake though. -
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Taylor Sent on 11/13/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Heitzman Traditional were great to work with. I ordered at 4 tier wedding cake and a grooms cake and they both looked amazing. I got exactly what I asked for and it taste very well to!.. I originally came in with one design.. a few months later decided to change my mind and chose another design.. and then the day before the wedding I actually changed my mind again with the design and they had no problem giving me what I wanted! Very professioinal!!!The staff at Heitzman Traditional were great to work with. I ordered at 4 tier wedding cake and a grooms cake and they both looked amazing. I got exactly what I asked for and it taste very well to!.. I originally came in with one design.. a few months later decided to change my mind and chose another design.. and then the day before the wedding I actually changed my mind again with the design and they had no problem giving me what I wanted! Very professioinal!!! -
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Stephanie Sent on 06/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We went to 4 different places before we found them. We wanted a good tasteing cake for a fair price. We had four flavors and all of them were great. Everyone raved over the cake. thank you.We went to 4 different places before we found them. We wanted a good tasteing cake for a fair price. We had four flavors and all of them were great. Everyone raved over the cake. thank you. -
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Pam Sent on 06/25/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the Heitzman's on Shepherdsville Road and Hikes Lane. We ordered our wedding cake, a couple sheet cakes and our groom's cake through this store. Price was very reasonable- they were even willing to negotiate when we showed them a quote from another bakery.
Amanda was right on time delivering, and even decorated the cake top for us. Everything tasted delicious. They were so easy to work with. The cake was EXACTLY what we wanted, and they made it all so easy. Will definitely work with this bakery again in the future!We used the Heitzman's on Shepherdsville Road and Hikes Lane. We ordered our wedding cake, a couple sheet cakes and our groom's cake through this store. Price was very reasonable- they were even willing to negotiate when we showed them a quote from another bakery.
Amanda was right on time delivering, and even decorated the cake top for us. Everything tasted delicious. They were so easy to work with. The cake was EXACTLY what we wanted, and they made it all so easy. Will definitely work with this bakery again in the future! -
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Darcia Sent on 12/06/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was beautiful, and just what I ordered. The cake was delicious.My wedding cake was beautiful, and just what I ordered. The cake was delicious. -
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Sharon Sent on 08/11/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tony O designed our cake - it looked beautiful and tasted great too!Tony O designed our cake - it looked beautiful and tasted great too! -
Quality of service
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