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Weddings

Hilton Garden Inn Rochester Reviews

Hilton Garden Inn Rochester

Hilton Garden Inn Rochester

Rochester, NY
4.8 out of 5 rating, 2 Reviews
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Reviews

4.8 out of 5 rating
2 Reviews
  • Quality of service
    5 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
100% Recommended by couples
  • seda
    Seda Sent on 02/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Bridget and team were absolutely wonderful. Bridget was extremely flexible and able to meet with me whenever I wanted to. She was prompt with returning phone calls and emails. On the wedding day, both her and Adem did a great job with organization. Bridget also left us a sweet handwritten card in our suite along with chocolate covered strawberries and champagne. The setup, organization, attention to detail, food were beyond our expectations.
  • J
    Jenny Sent on 09/25/2017
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The woman assigned to our case wasn't as detail oriented as I wished. She would call me asking about details we had already discussed, which made me feel like she didn't listen to me. However the day went off without a hitch. It was beautiful, the food was amazing (everyone tells us that) and there were absolutely no issues with the venue. Thank you!!!!
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