Hilton Los Cabos Reviews
Reviews
4.6 out of 5 rating
15 Reviews
86%
Recommended by couples
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Featured
![Anna]()
Anna R. Sent on 01/22/2024Wedding of our dreams
Our wedding was truly a dream come true at the Hilton. We had 75 guests and hosted both our welcome party and ceremony/reception on the property.
-Wedding Team: Aline was a pleasure to work with. Once we arrived, her attention to detail was impeccable and we truly enjoyed working with her. If a problem arose, she was extremely responsive. She checked in on us during our stay frequently and reached out to recap even after we departed. She was extremely accommodating with our last minute requests and additions. We did a site visit several months ahead of time for our tasting and to do a walk through, recommend this to thoroughly understand the set up and explore the food options. Fernanda was new to the team and we virtually met with both her and Aline prior to our arrival. While we did not work with her until a month till the wedding, she was very knowledgable, welcoming, and organized the day of the wedding. Aline organized for my bridal party to get ready in the alatamar check in lounge which was a beautiful touch. Her and Fernanda arranged lunch for everyone and made this part of planning a breeze.
-Welcome Party: We hosted our welcome party on the beach and our guests were simply in awe of the set up and services. We had a marimba duo (hotel's vendor) and they were incredible. They set the mood for a beachy relaxed vibe and our guests LOVED them. I wish I had their names, but I am sure Aline can provide it for you. The food was delicious and we opted for the smores set up to use the fire pit, this was a huge hit with our guests (especially the little ones). The bartenders, servers, and staff were incredible. I cannot highlight them enough. I wish I had their names from our welcome party on 1/11/24, they all need to be highlighted.
Wedding Day Hair and Makeup: The hotel booked us with Daniel Alvarado and his team. I was highly impressed with both the hair and makeup. They accommodated different hair textures and skin types flawlessly. Each of my bridesmaids picked their own style hair and makeup and his team delivered on everyone.
-Ceremony: We use Los Cabos Wedding Minister (recommended by the hotel) and our family and friends were highly impressed with his services. He offered a wide variety of services for our ceremony and was able to personalize various elements. We chose to get married on the beach and the Hilton arranged for a beautiful walkway. They freshly painted in the morning of as well. Our guests were watching this team put everything together in such a skilled and flawless execution.
-Violin and Cello Duo: Hilton recommended vendor. I was worried as I was told they do not speak english, so I needed to rely on the hilton wedding team to coordinate our song choices. I am so happy I put my trust in them because the duo was perfection. Walking towards the beach where our ceremony was, it sounded like a full orchestra, seeing that it was just the duo when I got there was truly impressive. I do not know their names, but they played beautifully and timed everything perfectly as well. Took all of my song requests and were able to play everything I wanted.
-Reception: The food and drinks were top notch. We upgraded our bar package and we were glad we did. I need to take a moment to highlight the ENTIRE wait staff, bartenders, runners, chefs, and set up team for the reception. The service was the best I had ever experienced at a wedding. I wish I had their names but everyone who worked on our wedding on 1/12/24 needs to be recognized. The bartenders and wait staff were constantly asking guests if they needed refills or anything. They were so attentive, kind, and fun! The service alone is enough of a reason to book this venue if you are on the edge.
-Florals: Floral Dreams by Vero Romo, Vero was also the hotel's recommendation and she brought our vision to life. I wish we got to bring out centerpieces home, they were truly a work of art. We met with her when we did our site visit/tasting and she is so incredibly kind and passionate for what she does.
-Photography: Talia Lopez, she was recommended by the hotel as well and I am so glad we found her. Talia was extremely responsive, thoughtful, caring, and her passion for photography radiates from her. The day of our wedding her and her team had a very comforting and warm essence. I let her run with everything and trusted her guidance. We just got our sneak peak and they turned out amazing. We cannot wait to get our final pictures and videos. BOOK HER NOW! She was a joy to work with!
-DJ: BOOK DJ NESTOR (DJ CO) NOW! Nestor I can write a whole novel on. Our friends have such a wide variety of music taste and he mixed everything perfectly. Our dance floor wasn't empty for a second. I simply asked that he keeps the party going and he did not disappoint. All of our friends and family were raving about him. His team was also extremely responsive. We added in the cold sparks and CO2 guns for and extra spark.
-Fireworks: Another hotel recommendation, I was nervous as we were simply booking them off of pictures and videos, but the company they used for our wedding simply killed it. The fireworks were breathtaking, I thought for certain they were going to be ok, but I honestly was shocked by how many fireworks they had and the quality of the fireworks as well.
-Photobooth: Hilton recommended vendor as well. Last minute add on we did, we did the mirror photobooth which was a little hard to navigate, would consider the original photobooth set up instead. The vendor was great to work with though and even sent us all of the electronic copies of photos the week after as well! Great service.
Sotol: We went to the lobby bar after our reception and the staff kept the party going for us. Every day we were there the bartenders and servers were great. They knew how much our group loved espresso martinis and we later found out they came up with a plan to prepare for the influx of orders for our entire stay.
We opted to rent cabanas at the adult only pool for the day after. The pool manager was also extremely accommodating and helped to navigate a minor problem we came across. For days following, any time we saw him he continued to check in on us to make sure everything was ok.
Housekeeping: The housekeeping staff needs to be recognized as well. The turndown service with added essential oils at night was a beautiful touch. Housekeeping was punctual, organized, and they did a tremendous job.
Vela: Food is delicious and service was 5 star as well. Recommend, our guests were not disappointed.
Telavera: We only ate here for breakfast, but it was delicious. I loved smoothie bar and the fact they had protein options and various add in options.
We have no regrets booking our wedding here. While I was nervous an anxious about planning an out of country wedding on my own, I am truly blown away by how beautiful everything was. I love to plan events, so I opted out of hiring an outside wedding planner. While it would have helped navigate the early planning, looking back I am happy with my choice not to hire one. Aline really helped to navigate everything once we arrived. Once we arrived my fears, anxiety, and nerves all were settled with the help from Aline and Fernanda. The hotel itself has incredible food and drinks and the most attentive staff. Any questions about our experience (bride to bride) feel free to DM me on IG at anna_rico. Wishing we could go back in time and do it all again. Thank you Aline!Hilton Los Cabos's reply:
Dear Anna,
Thank you so much for taking the time to share your incredible experience of your wedding at the Hilton. Reading through your detailed review, it's evident that every aspect of your special day was carefully planned and executed to perfection.
It's wonderful to hear such glowing praise for Aline and Fernanda. Their dedication to ensuring your wedding ran smoothly, their attention to detail, and their responsiveness to your needs truly made a difference. The fact that they even arranged for your bridal party to have lunch and a space to get ready shows their commitment to going above and beyond.
Your welcome party sounds like it set the perfect tone for the celebrations, with the beach setting, the marimba duo, and the delicious food. It's clear that every element was thoughtfully chosen to create a memorable experience for your guests.
From the ceremony on the beach to the reception, it's apparent that every vendor you chose, from the violin and cello duo to the DJ and the fireworks company, contributed to making your day truly magical. Your recommendation of each vendor speaks volumes about the quality of their services.
I'm delighted to hear that the staff at the Hilton, from the bartenders to the pool manager to the housekeeping team, went above and beyond to ensure you and your guests had a fantastic experience throughout your stay. Their attention to detail and personalized service undoubtedly added to the overall enjoyment of your wedding festivities.
Thank you for sharing your experience and for providing such valuable recommendations. It's clear that your wedding at the Hilton was a dream come true, and I'm sure your review will be helpful to other couples planning their special day.
Warm regards, -
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![Sean]()
Sean C. Sent on 04/09/2024Dream Cabo wedding pulled off by the excellent staff at the Hilton
I was really, really disorganized, and not on top of things when I was planning my wedding. Thankfully, I had Fernanda and the rest of the staff at the Hilton to lean on through all of the planning stages! The staff were incredibly accommodating and responsive to our requests, as well as helping to push things along when life pulled my attention away to other matters. Much credit to their vendors as well - from the linens, to our officiant Diego, to DJ Ricardo and the photographer Irela and the videography team, everyone was extremely professional and talented at their craft. We opted for a modified Baja med dinner option, pictures shown below. All of our guests were blown away at the quality of the food, with many comments through the night stating it was the best wedding dinner they've ever had. The property, of course, is beautiful and the pictures speak for itself. All in all, I was extremely nervous going into the day of the wedding, but Fernanda was able to back up her reassurances that the day would go perfectly. Fernanda and the rest of the staff truly went the extra mile to make sure everything was executed to a T, and I'm grateful to her and the staff at the Hilton for providing this wonderful experience for ourselves and our guests.Hilton Los Cabos's reply:
Dear Sean & Nan,
Thank you so much for sharing your experience with us! It's fantastic to hear that Fernanda and our team at the Hilton Los Cabos were able to provide you with invaluable support and guidance throughout the wedding planning process, especially during times when things felt a bit overwhelming.
We're thrilled to know that our staff were accommodating and responsive to your needs, ensuring that every aspect of your special day was taken care of seamlessly. It's also wonderful to hear such glowing reviews of our vendors, from the linens to the officiant, DJ, photographer, and videography team. We're proud to work with such talented professionals who excel at their craft.
We're delighted that you and your guests enjoyed the modified Baja med dinner option and that it received such rave reviews! Providing exceptional dining experiences is something we take great pride in, and we're thrilled that it left a lasting impression on your guests.
It warms our hearts to hear that Fernanda and our team were able to alleviate your nerves and deliver a flawless wedding day experience. We understand how important it is for everything to go smoothly on such a significant occasion, and we're so grateful for the opportunity to have been a part of it.
Thank you for choosing the Hilton Los Cabos for your wedding, and we wish you a lifetime of love and happiness together. Should you ever need anything in the future, please don't hesitate to reach out. Congratulations once again! -
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![Marissa]()
Marissa C. Sent on 10/29/2023Wedding of our dreams at Hilton Los Cabos!
We always knew we wanted a destination wedding and the Hilton Los Cabos did not disappoint! We originally signed our event contract without ever seeing the property in person, which was a little scary, but thankfully when we did our site visit 5 months prior to the wedding date the property was everything it appeared to be online and MORE!
The wedding team including Ambar, Oscar and Aline were so wonderful to work with and they did a fantastic job with every single detail! From the first day we met they were very kind, patient and experienced, walking us through options and asking all the right questions to make our wedding felt personal and our own. We hosted both our welcome dinner and our wedding at the property and both events were executed flawlessly!
We also had 90 guests who stayed at the property throughout the week and everyone had a wonderful time. The staff is very friendly, tentative and the hotel has something to offer for everyone! We feel absolutely blessed to be able to honestly say we had a stress free/perfect fun wedding, with memories that we will cherish forever.Hilton Los Cabos's reply:
Dear Marissa:
We are absolutely thrilled to receive your wonderful message and to know that your destination wedding at the Hilton Los Cabos exceeded your expectations! Your kind words are truly heartwarming, and we couldn't be happier that you had such an amazing experience with us.
Planning a destination wedding without seeing the property in person can be a leap of faith, but we're delighted that your site visit affirmed that the Hilton Los Cabos was everything you had hoped for and more. It's our mission to create magical moments for our guests, and we're delighted that you felt this way about our property.
Our dedicated wedding team, including Aline, Oscar, and myself, takes great pride in making each wedding a unique and personal experience. It's wonderful to hear that we were able to guide you through the process, ensuring that every detail was executed flawlessly. Your appreciation for their kindness, patience, and experience is truly gratifying.
Hosting both your welcome dinner and wedding at our property and having all your guests enjoy their stay is a testament to the incredible hospitality of our staff. We strive to provide a welcoming and enjoyable experience for all our guests, and your words affirm that we are on the right path.
We are genuinely honored to have played a part in creating a stress-free and perfect wedding for you, and we hope that the cherished memories you've made will stay with you forever. Thank you for choosing the Hilton Los Cabos for your special day, and if there is anything we can do to continue supporting you, please do not hesitate to reach out.
Wishing you a lifetime filled with love, joy, and beautiful memories.
Warmest regards,
Ambar Molina
Hilton Los Cabos Wedding Manager -
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![Megan]()
Megan B. Sent on 10/17/2023A dream you will never want to awake from
Of all the wedding teams to choose from in Cabo, HLC Wedding Atelier was by far the best choice we could have ever made for the biggest day of our lives. They made us feel like royalty, and turned our dream wedding into a reality. From the ceremony design, to the perfect pace of events for guests to enjoy, and even down to the small details that would allow each vendor associated with our wedding to create the most gorgeous event of our dreams. My guests said they felt like we at one those weddings you see in bridal magazines, it was luxurious and dreamy. Each minute they held our day with the upmost respect. It was an honor to have Oscar and our wedding planner, Rocio, working together along our side supporting our every need and request. We are extremely grateful and felt as though we became family. Photo credit: Talia Lopez, Wedding Planner: Rocio Avalos, Wedding Specialist: Oscar NunezHilton Los Cabos's reply:
Dear Megan
We are profoundly moved by your heartfelt words and the incredible feedback you've shared about your wedding experience with HLC Wedding Atelier. It brings us immense joy to hear that we were able to play a part in making your special day truly extraordinary and unforgettable.
We take great pride in our commitment to delivering the highest level of service, and we are thrilled to learn that you felt like royalty throughout the entire journey. Your satisfaction and the realization of your dream wedding are our ultimate goals, and we are overjoyed to know that you and your guests had such a luxurious and dreamy experience.
Our dedicated team, including your wedding planner, Rocio, and our wedding specialist, Oscar, worked tirelessly to ensure that every aspect of your celebration, from ceremony design to the pace of events, met your expectations. We are truly touched that you felt the level of respect and support we provided, and it was an honor for us to be part of your special day.
Your kind words and the beautiful photo credit by Talia Lopez are deeply appreciated, and we consider you as part of our HLC Wedding Atelier family. We are grateful for the trust you placed in us and for allowing us to be a part of such a momentous occasion.
Thank you once again for choosing us for your wedding, and if there is ever anything we can do to continue supporting you, please do not hesitate to reach out. Wishing you a lifetime filled with happiness and beautiful moments.
Warmest regards,
Ambar Molina
Hilton Los Cabos Wedding Manager -
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![Mairin]()
Mairin M. Sent on 03/13/2024Great staff, beautiful venue
We worked with Ambar and Fernanda at the Hilton Los Cabos and they were very friendly and professional. The venue is absolutely stunning. On each trip we took to plan the wedding, as well as when we arrived for the wedding itself, Fernanda and Ambar and their team were very attentive and made sure that each detail was perfectly executed.Hilton Los Cabos's reply:
Dear Mairin & Kunal,
hank you so much for taking the time to share your experience with us! We're thrilled to hear that Ambar, Fernanda, and our team at the Hilton Los Cabos provided you with such a positive and memorable experience.
It's wonderful to know that you found our venue stunning and that our team, led by Ambar and Fernanda, demonstrated exceptional professionalism and friendliness throughout your wedding planning journey. Ensuring that every detail was perfectly executed is always our goal, and we're delighted to hear that we were successful in meeting your expectations.
We truly appreciate your kind words and the opportunity to be a part of your special day. Should you ever need anything in the future, please don't hesitate to reach out. We wish you all the best in your married life ahead! -
Melanie L. Sent on 09/11/2023
Best Wedding Team!
The Hilton wedding team exceeded my expectations. They were not only extremely responsive but also walked us through every important step of the process. Ambar was amazing and Oscar is every bride's dream coordinator! The details and VIP treatment made our day and time extra special. Can't wait to celebrate our anniversary!Hilton Los Cabos's reply:
Dear Melanie,
We are absolutely thrilled to hear about your fantastic experience with the Hilton Los Cabos wedding team! Your kind words mean the world to us, and we are delighted that we were able to exceed your expectations and make your special day truly unforgettable.
It's wonderful to know that you felt like VIPs throughout your time with us. We strive to provide every couple with the utmost care and attention, and we're delighted that you felt the extra special treatment.
We can't wait to welcome you and your beautiful family back to Hilton Los Cabos to celebrate your anniversary. It will be our pleasure to continue creating memorable moments for you, and we look forward to making your anniversary celebration just as exceptional as your Vow Renewal day.
Thank you once again for choosing Hilton for your special day. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you a lifetime filled with love and happiness!
Warm regards, -
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![Vanessa]()
Vanessa H. Sent on 04/12/2023Wedding Week of our Dreams
Where to even begin, my family and I have been staying at Hilton Los Cabos since I was a little girl. It has always felt like home for us and we have created some of our favorite memories there. As I got older, I met an amazing man and he too started coming with my family and I on our yearly vacation to Hilton immediately falling in love with the property and all of the staff.
When we got engaged we knew where we wanted to celebrate our wedding week. After deciding to bring our 160 person wedding group to Hilton, we were over the moon with excitement. Half way through our planning process, our original group of wedding planners left the hotel for new opportunities. My fiancé and I were concerned and unsure of who the new team was going to be and if they would understand our vision.
The moment Ambar Molina and Aline Zepeda stepped in as our new wedding event coordinators everything changed. They were extremely attentive and truly cared about us and how we were feeling about the planning process. From virtual zoom meetings, to daily emails, they paid attention to every detail and ensured that our vision was going to be even better than we expected.
The moment we checked in the first day of our wedding week, they were waiting for us in the hotel lobby with the biggest smiles on their faces. It was an incredible moment finally meeting them in person for the first time. We knew we were in good hands and felt so special. All of our guests were able to check into their rooms without any issues and the amazing staff dropped off our special welcome bags to each and every room.
As the week progressed and our rehearsal event neared, our excitement grew. We had been planning our welcome party for nearly a year and the second we saw our event fully organized on the Blue Marlin Terrace my fiancé and I felt tears fall down our face. It was better than anything we could have dreamed of. The setup, food, drinks, service, everything was perfect.
Over the course of the rest of the week, the Hilton staff and our coordinators delivered special bottles of champagne to our room along with chocolate covered strawberries and sweet handwritten cards wishing us a lifetime of happiness. We felt so loved and never wanted to leave.
Thank you so much to our Hilton family for having our entire wedding group and making it the most seamless and unforgettable week of our lives. We can’t wait to plan our next trip!
Much love, The Masons.Hilton Los Cabos's reply:
Dear Vanessa & Trey,
It was really nice to have the opportunity to be part of this amazing celebration, the event looked very impressive, and our staff was super happy as well, every guest was kind and we felt how they enjoyed the event as well.
Our commitment is to deliver the best experience to every couple.
Our best wishes for you always! -
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![Terra]()
Terra Sent on 04/25/2019Hilton Los Cabos - Wedding of my dream!
From start to finish, the planning of our wedding was smooth, it was a dream. Nancy, the onsite wedding coordinator is AMAZING! I can't say enough great things about her. The wedding she put together for us (from afar nonetheless, we're in CO) was beyond my expectations and it will be forever my favorite day. I wish I could relive that party, in the same space, over and over! Don't second guess it if you're considering Hilton Los Cabos... DO IT! -
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![Danielle]()
Danielle B. Sent on 04/10/2019We had the wedding of my dreams!!!
I had the wedding of my dreams thanks to the Hilton Los Cabos, and thanks even more to Nancy & Eren, our Hilton wedding coordinators. My (now :)) husband & I wanted to have a destination wedding that would be appealing and welcoming to a wide variety of guests, some traveling from as far as Australia. We needed a spot that would cater to families, couples and singles... and we needed to do it on a budget that is a lot (A LOT) lower than what I have seen as the “average” cost of a wedding. We accomplished all with our wedding on November 11th. I was nervous about a destination wedding and being so far away leading up to the big day (we live in California, family in Canada & Europe). Enter in Nancy & Eren the wedding coordinators who were an absolute DREAM to work with!!! From the first day we met them, they felt like family. They were patient and experienced, walking us through options so we could feel this was truly a wedding that felt personal and our own. They mean it when they say they can go as small or large as you want and I never felt pressured to add on details. In the end we got married on a gorgeous beach just before sunset, had our reception overlooking the ocean - complete with a six piece mariachi band - and even had a bonfire post reception back on the beach. During the whole afternoon/evening, Nancy & Eren we’re nearby for anything, yet at the same time almost invisible to everyone (tho our guests LOVED Nancy & Eren and would have welcomed them into the celebrations). Throughout the week we stayed at the hotel, there was something for everyone and our guests continue to rave about the pristine location, gorgeous pools (always beach chairs available), zen like rooms and delicious food/drinks. I feel absolutely blessed to be able to honestly say I had a stress free/perfect fun wedding, memories of which we shall cherish forever.
This would really not have been possible without Nancy & Eren, We’re so grateful they worked with us to create a wedding that felt uniquely “us”.
Here is to years of return Anniversary visits!!
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User2929201 Sent on 12/28/2016Great venue, great team all the crew fantastic , food excellent , great location and rooms , it has a swimmable beach and private locations -
![Kirsten]()
Kirsten W. Sent on 05/16/2019It depends on what you are looking for
Pros: private beach for ceremony, nice hotel facilities and staff, fireworks and bonfire available.
Cons: could be worry free if you don’t care about the decor, but we ended up bringing additional planner onboard because no one designs and ties out the theme of the wedding. They only introduce you to florist and rental company, no designer, no stationary, no recommendations. During the entire planning process Email communication was not responsive, the longest wait took one month to get responses. No one distributed the wedding cake to the guests, only to bride, groom, DJ and videographer. I guess since cake was outsourced (we paid the additional charge to outsource the cake). Room rates for wedding block was way higher than market place. Tried communicate but never got a straight answer. Overall I have the feeling that the wedding department are sales team, not really wedding planning team, their focus is selling you room and food. they know the local vendors, but be sure to only pick the ones fit your styles, we ended up brining photographer, planner, makeup, linen, calligrapher and cake outside of their recommendation.
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