Hilton Woodland Hills / Los Angeles Reviews
Hilton Woodland Hills / Los Angeles
Woodland Hills, CA4.9 out of 5 rating, 21 Reviews
4.9
21 Reviews
Reviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
21 Reviews
99% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
21
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Golsa S. Sent on 02/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Joanie is terrific !
we had a fabulous experience, Joanie was very accommodating and the staff were terrific.we had a fabulous experience, Joanie was very accommodating and the staff were terrific. -
Quality of service
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Team G. Sent on 04/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Value, Best Service, Beautiful Venue
The Hilton Team is easy to work with. They accommodate most requests and they go out of their way to make suggestions an offerings that made our event that much nicer. The pricing is absolutely reasonable for everything you get compared to other similar venues. This venue is in a nice location, is updated in style, and the food quality is consistent. Above all, the service of all the employees is top notch.The Hilton Team is easy to work with. They accommodate most requests and they go out of their way to make suggestions an offerings that made our event that much nicer. The pricing is absolutely reasonable for everything you get compared to other similar venues. This venue is in a nice location, is updated in style, and the food quality is consistent. Above all, the service of all the employees is top notch. -
Quality of service
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Avi Z. Sent on 05/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A refined experinece that is better than other local hotels!
I want to thank you for a beautiful event. The food was truly excellent, the service was top notch, and the center pieces definitely brought everything together. You can really tell the passion and commitment of the staff as they went above and beyond in their courtesy, diligence to exceed expectations, and ensure that everyone was happy. And working with Babette Shade was an absolute pleasure and a breathe of fresh air as compared to other hotels.I want to thank you for a beautiful event. The food was truly excellent, the service was top notch, and the center pieces definitely brought everything together. You can really tell the passion and commitment of the staff as they went above and beyond in their courtesy, diligence to exceed expectations, and ensure that everyone was happy. And working with Babette Shade was an absolute pleasure and a breathe of fresh air as compared to other hotels. -
Quality of service
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Albert T. Sent on 02/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The venue was perfect for the occasion.
Catering manager was very professional, listened to and shared concerns about our questions and needs before and during the planned event.Catering manager was very professional, listened to and shared concerns about our questions and needs before and during the planned event. -
Quality of service
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Matt O. Sent on 04/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Responsive and accommodating!
The team at Hilton Woodland Hills really did a great job on accommodations for my wedding! Lamar was responsive and helpful- sent me regular updates on my room block as well as opened up additional rooms for my group as needed! Plus it was the best price I could find in the area. Would definitely recommend!The team at Hilton Woodland Hills really did a great job on accommodations for my wedding! Lamar was responsive and helpful- sent me regular updates on my room block as well as opened up additional rooms for my group as needed! Plus it was the best price I could find in the area. Would definitely recommend!Hilton Woodland Hills / Los Angeles's reply:
Thank you very much for your review. We hope that we have another opportunity to serve your event needs in the future. Have a great year! -
Quality of service
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Penelope Sent on 04/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Hotel Group Booking
The Hilton’s staff went abound and beyond to make sure my special day ran smoothly. They made sure my family & friends had a place to call home during the weekend’s wedding festivities. Their booking staff and hotel staff were all very helpful, friendly and patient when it came to wedding craziness and last minute family bookings with special requests! Thank you Hilton Woodland Hills, we definitely enjoyed our stay!!
-Penelope ContrerasThe Hilton’s staff went abound and beyond to make sure my special day ran smoothly. They made sure my family & friends had a place to call home during the weekend’s wedding festivities. Their booking staff and hotel staff were all very helpful, friendly and patient when it came to wedding craziness and last minute family bookings with special requests! Thank you Hilton Woodland Hills, we definitely enjoyed our stay!!
-Penelope Contreras -
Quality of service
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Diana Sent on 08/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love the Hilton Woodland Hills! Debra Chicca and the rest of the staff are always a pleasure to work with!We love the Hilton Woodland Hills! Debra Chicca and the rest of the staff are always a pleasure to work with! -
Quality of service
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Chrisanne Sent on 10/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our firm has held a total of three 2-Day Seminars with another coming up and the Hilton has more than exceed our expectations. From the Director of Catering/Banquets to the exceptional servicing team we could not have had a better experience. The presentation of food & deserts was worthy of 10 STARS; it was not only classy but very tasty as well. Our very best compliments to the Chef and their team!!We highly recommend the Hilton for any of your personal or professional gatherings. We wont use anyone else!!!!!Our firm has held a total of three 2-Day Seminars with another coming up and the Hilton has more than exceed our expectations. From the Director of Catering/Banquets to the exceptional servicing team we could not have had a better experience. The presentation of food & deserts was worthy of 10 STARS; it was not only classy but very tasty as well. Our very best compliments to the Chef and their team!!We highly recommend the Hilton for any of your personal or professional gatherings. We wont use anyone else!!!!! -
Quality of service
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Marla Sent on 10/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful staff! Beautiful hotel. We had an excellent stay!Wonderful staff! Beautiful hotel. We had an excellent stay! -
Quality of service
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Elizabeth Sent on 08/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I hosted my first event with Hilton. I cannot begin to express how grateful I am that I chose Hilton Woodland Hills as the venue. The hotel staff was very supportive. If it weren't for their amazing staff, my event wouldn't have been a success. They helped my vision come to life. Babette, the director, was there for me every step of the way. Jorge took the time out his busy schedule to help me with ideas for the set up months before the event. Of course the day of your event things can be hectic, but Antonio and Luis handled everything with finesse. I apologized to Antonio and Luis in advance if I was crabby because we all know how it is coordinating an event can be stressful.They handled the day with ease. and tended to my every need. All the staff went above and beyond for me and the event. I will be hosting more events in the near future here, not only because of the beautiful venue, but because they have such a efficient team to meet your needs. Thank you again!I hosted my first event with Hilton. I cannot begin to express how grateful I am that I chose Hilton Woodland Hills as the venue. The hotel staff was very supportive. If it weren't for their amazing staff, my event wouldn't have been a success. They helped my vision come to life. Babette, the director, was there for me every step of the way. Jorge took the time out his busy schedule to help me with ideas for the set up months before the event. Of course the day of your event things can be hectic, but Antonio and Luis handled everything with finesse. I apologized to Antonio and Luis in advance if I was crabby because we all know how it is coordinating an event can be stressful.They handled the day with ease. and tended to my every need. All the staff went above and beyond for me and the event. I will be hosting more events in the near future here, not only because of the beautiful venue, but because they have such a efficient team to meet your needs. Thank you again! -
Quality of service
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Florine Sent on 05/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone is so helpful and concerned about you and your event. It is like you are the only one having an event and they make you feel so important and special. They will find a way to do whatever it takes for you and then some! Thanks to Babette who is so patient, and her outstanding staff! HILTON NO. 1Everyone is so helpful and concerned about you and your event. It is like you are the only one having an event and they make you feel so important and special. They will find a way to do whatever it takes for you and then some! Thanks to Babette who is so patient, and her outstanding staff! HILTON NO. 1 -
Quality of service
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Diana Sent on 05/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Teacher of the Year Awards Dinner was an amazing event thanks to Babette Shade and the staff at Hilton Woodland Hills/Los Angeles. They went above and beyond my expectations - from the attention to detail with the overall look of the room to the attention given to my guests that night - it was a great event thanks to the Hilton!Our Teacher of the Year Awards Dinner was an amazing event thanks to Babette Shade and the staff at Hilton Woodland Hills/Los Angeles. They went above and beyond my expectations - from the attention to detail with the overall look of the room to the attention given to my guests that night - it was a great event thanks to the Hilton! -
Quality of service
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Mary Sent on 04/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our school's annual Spring Gala fundraiser was very successful which was mostly due to the great location and great service. Babette was key in making our event a night to remember. She was wonderful to work with as well as the rest of the Hilton staff. They were very accommodating and eager to please. We had a great experience overall and would highly recommend this location.Our school's annual Spring Gala fundraiser was very successful which was mostly due to the great location and great service. Babette was key in making our event a night to remember. She was wonderful to work with as well as the rest of the Hilton staff. They were very accommodating and eager to please. We had a great experience overall and would highly recommend this location. -
Quality of service
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Felicia Sent on 08/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love the Hilton Woodland Hills! Debra Chicca, Babette Shade and the rest of the staff are always a pleasure to work with!We love the Hilton Woodland Hills! Debra Chicca, Babette Shade and the rest of the staff are always a pleasure to work with! -
Quality of service
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Samuel Sent on 10/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above & Beyond
Every team member at this venue is amazing. They take care of everything and ensure even the smallest details are taken care of. Working with Babette and her Team is like working with a family. You will not find this level of service elsewhere. Love this place and use them for business seminars year round!Every team member at this venue is amazing. They take care of everything and ensure even the smallest details are taken care of. Working with Babette and her Team is like working with a family. You will not find this level of service elsewhere. Love this place and use them for business seminars year round! -
Quality of service
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User938660 Sent on 09/18/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a lovely reception at the Hilton. Service was great and the food was great. The only downfall was that some guests said that the hors d'oeuvres were limited during cocktail hour. The staff was very friendly. They went around and asked our guests to fill out a customer service survey at the end of the night which I thought was a bit strange.We had a lovely reception at the Hilton. Service was great and the food was great. The only downfall was that some guests said that the hors d'oeuvres were limited during cocktail hour. The staff was very friendly. They went around and asked our guests to fill out a customer service survey at the end of the night which I thought was a bit strange. -
Quality of service
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Joann Sent on 09/29/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the Hilton for our guest accommodations and our wedding reception. They were very helpful from the very beginning. Sari is the best!!! She was always available with any questions we had. We couldn't have asked for a better wedding reception!We used the Hilton for our guest accommodations and our wedding reception. They were very helpful from the very beginning. Sari is the best!!! She was always available with any questions we had. We couldn't have asked for a better wedding reception! -
Quality of service
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Margaret Sent on 01/07/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The overall atmosphere of the facility was beautiful. I would recommend this facility and use it again, if the need arises.The overall atmosphere of the facility was beautiful. I would recommend this facility and use it again, if the need arises. -
Quality of service
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Kate M. Sent on 04/22/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful hotel, great staff.
I found Babette in the sales department wonderful to deal with. She was very quick to reply to emails and lovely to chat with over the phone. Living in Australia I was not able to visit the property before confirming our event, but Babette made it very easy by sending photos and explaining the features of the hotel. We loved the space so much we have already booked another event at the hotel.I found Babette in the sales department wonderful to deal with. She was very quick to reply to emails and lovely to chat with over the phone. Living in Australia I was not able to visit the property before confirming our event, but Babette made it very easy by sending photos and explaining the features of the hotel. We loved the space so much we have already booked another event at the hotel. -
Quality of service
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Tanya Sent on 09/15/20114.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I choose this hotel as a venue for my wedding due to the closeness of it to family and due to its particular charm. Sari, the catering manager, was especially friendly and helpful compared to other venues I've considered which was a big plus. She was also very accommodating to my schedule (since I'm an out of state bride) and worked with my schedule. She worked with us during the food was tasting to ensure that each dish was perfect.
The day of the wedding was pretty perfect. They were willing to place my pink overlays over each table, and were great at fix the stage for the ceremony when we found it was too small. The lighting was perfect, the food was great and the service people were very helpful and accommodating. I couldn't ask for much more :)
I choose this hotel as a venue for my wedding due to the closeness of it to family and due to its particular charm. Sari, the catering manager, was especially friendly and helpful compared to other venues I've considered which was a big plus. She was also very accommodating to my schedule (since I'm an out of state bride) and worked with my schedule. She worked with us during the food was tasting to ensure that each dish was perfect.
The day of the wedding was pretty perfect. They were willing to place my pink overlays over each table, and were great at fix the stage for the ceremony when we found it was too small. The lighting was perfect, the food was great and the service people were very helpful and accommodating. I couldn't ask for much more :)
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Quality of service
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Jessica Sent on 03/30/20094.4 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the Hilton for our guest accommodations as well as our rehearsal dinner. They did a good job. The rooms were all taken care of according to the reservations and plans and the rehearsal dinner was nice.We used the Hilton for our guest accommodations as well as our rehearsal dinner. They did a good job. The rooms were all taken care of according to the reservations and plans and the rehearsal dinner was nice. -
Quality of service
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