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Hotel Baker Reviews

Hotel Baker View more information

Reviews

4.7 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.7 out of 5 rating
131 Reviews
93% recommend it
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    4.7 out of 5 rating
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    4.6 out of 5 rating
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    4.7 out of 5 rating

Awards

131
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2011 Winner
Weddingwire
4.7/5 131 reviews
Google
4.3/5 732 reviews
  • J
    Jack Sent on 01/03/2024
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    Guests at wedding at Hotel Baker

    We were guests at a wedding at the Hotel Baker and everything about the hotel and the event was an amazing experience

    Hotel Baker's reply:

    Dear Jack — thank you for taking the time to provide a generous rating and review. We are happy to know that your experience as a guest was outstanding. We hope you return to Hotel Baker for a stay and visit sometime in the near future to experience what St. Charles has to offer. Happy New Year — The Hotel Baker Team
  • Kelly
    Kelly K. Sent on 03/19/2024
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    Memorable & Beautiful

    We held our wedding reception at the Hotel Baker. It was a beautiful and memorable event for us, our Families, and our Guests. Kelly and Ryan Karas
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    Peter K. Sent on 10/22/2023
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    father of the bride

    i was father of the bride and saw all aspects of everything and all hotel personnel, they were terrific at all times.

    Hotel Baker's reply:

    Dear Mr. Pete — thank you for taking the time to provide a great rating and review of Hotel Baker. We truly appreciate you. The wedding celebration was amazing and fun to watch how everyone who was there enjoy the entire event. We hope to see you when you visit St. Charles in the near future. All the best to you — The Hotel Baker Team
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  • Katherine
    Katherine K. Sent on 11/26/2023
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    Hotel Baker

    To make a long review short: Hotel Baker is an excellent venue, full of class & charm - from its beautiful architecture & stunning grounds, to the staff, service, & delicious food. At every step, care is taken to provide the best possible experience for its guests & patrons, & we can provide no higher recommendation for a place to host your event.

    To those that still need a bit more convincing, please read on about our wedding experience with Hotel Baker. Hopefully it'll give you the confidence you’re looking for to choose them, or further validate your decision if you’ve already chosen!

    Hotel Baker stood out to us particularly because we were looking for a space with a lot of character. We wanted a classy atmosphere & charm of its own. The Rainbow Room & the glass-block dancefloor look amazing in pictures & even better in person, & immediately drew us to Hotel Baker. That, & we were looking for an ‘all-in-one’ venue - where we could have the ceremony & reception in the same space, & stay overnight there too. Hotel Baker checked all of our boxes!

    If you have the opportunity before your event, definitely try & make it to one of the wedding showcase events that HB regularly puts on. You’ll have the opportunity to meet preferred vendors, try food, & get to know what the hotel looks like & the amenities it offers. There is, of course, a formal tasting as part of your booking, but the showcase will also give you a further selection of their available appetizers in addition to samples from bakeries that offer cakes for HB’s events.

    Speaking of, the wedding packages offered by the hotel will give you enough to have a fully featured event - lacking for none of the basics - even with their base level package. There are upgrade options for most aspects of the event, but one we’d really recommend going for is a room upgrade to the Baker Suite. It’s gorgeous, spacious (enough for the bridal party to get ready in, morning-of), & well worth the cost.

    On our wedding weekend, from the moment we walked in the door, Rowena Salas - the hotel owner - & the hotel staff made us feel prioritized & taken care of. We never felt like we needed to fight for attention or assistance, or that our requests were a burden. Everyone involved went above & beyond to make our wedding day everything we dreamed it would be. We also wanted to extend a special shout out to Tiffany & Molly. Molly especially stepped up & coordinated our event to ‘T’, despite being a relatively new staff member at Hotel Baker. She led us through our rehearsal on the day before the wedding, & was there for the event itself making sure that things went smoothly, & did it all with the foresight & attention to detail of a seasoned coordinator.

    Our event went off with hardly a hiccup, & our guests are still raving about how good the food was, how beautiful the Rainbow Room was, & how great the service was. It was really evident to us that Hotel Baker cared about making our day special, & that care was directly felt by our guests, who all had just as amazing of a time as we did. We’re incredibly proud of how the day turned out, & Hotel Baker played a huge part in why we feel that way.

    I could keep going on & on about all the little things that HB did to make our day special, but part of the charm & one of the reasons we’re so enamored with the hotel are all the tiny surprising ways they found to go above & beyond for us. Those are things that you’ll need to find out for yourself, & why you absolutely should book with them!

    All photos attached to this review were taken by our photographer Lauren Angela Co.
    https://laurenangela.co/
    @laurenangela.co

    Hotel Baker's reply:

    Dear Katherine and Tom -- WOW -- thank you for taking the time to provide a generous rating and review of your wedding at Hotel Baker. The wedding day couldn't have been more perfect. You both looked absolutely amazing and the photos are superb. Your love and respect for one another is truly admirable. We only wish you the very best of everything life offers. Stay connected. Stay in touch. Love you both -- The Hotel Baker Team
  • Christina
    Christina I. Sent on 10/14/2023
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    Perfect Wedding Day!

    We had our wedding and reception in the Waterfront Patio and Waterfront Room at Hotel Baker in September 2023. Hotel Baker exceeded our expectations all the way around. Not only is it a unique and beautiful venue, but the staff were friendly, communicative, organized, and proactive. The food was absolutely delicious! Our guests kept remarking on how lovely the day was. Cannot recommend this venue highly enough!

    Hotel Baker's reply:

    Dear Christina and Brian -- many thank you's for your generous rating and review of Hotel Baker. We truly appreciate your feedback regarding your beautiful wedding -- what a perfect day overall. We look forward to seeing you when you come to visit. Best wishes always and stay in touch -- The Hotel Baker Team
  • Alexis
    Alexis D. Sent on 09/09/2023
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    Our Incredible Wedding at Hotel Baker

    My husband and I just got married at Hotel Baker on September 1st, and thanks to the Hotel Baker staff, we had the most incredible wedding day ever. We have not been able to stop talking about how perfect everything was. Our friends and family agree!

    There are plenty of wedding venues that look the same, but Hotel Baker is something special. Looking back, we couldn’t be happier with our choice to host our wedding at Hotel Baker.

    We got married on the boat dock and had our cocktail hour in the beautifully manicured rose garden, which both overlook the Fox River. It was so picturesque and romantic! Our reception was held in the gorgeous Rainbow Room.

    From the moment we toured the venue, Rowena made us feel important, valued, and like family. Throughout the entire wedding planning process, Rowena and Marissa were incredibly kind and accommodating. When planning a wedding, there are so many moving parts, but Marissa’s expertise, patience, and grace put my mind at ease. She and Rowena perfectly executed everything I asked for.

    At Hotel Baker’s showcase event, we had the opportunity to meet their wonderful preferred vendors. We ended up choosing our bakery, photographer, day-of-coordinator, and DJ from Hotel Baker’s preferred vendors, and we couldn’t be more pleased with their professionalism and services.

    It is easy to see that the Hotel Baker staff takes pride in their work. The staff transitioned between the ceremony, cocktail hour, dinner, and dessert like a well-oiled machine. It was truly so impressive! The dinner service was impeccable and our guests agreed that the food was delicious.

    The Hotel Rooms are clean, beautifully decorated and updated, yet they still have a historic charm. Our room overlooked the rose garden and the Fox River– it was truly stunning and made for a quiet, romantic getaway.

    We wish we could get married all over again just so that we could spend another day celebrating at Hotel Baker. We are forever grateful for the Hotel Baker staff and all they did to make our day truly unforgettable. If you are looking for a venue in a desirable location with excellent staff, delicious food, historic charm, and beautiful views, look no further. Host your wedding at Hotel Baker…. We promise you will not regret it!

    Hotel Baker's reply:

    Alexis — thank you for taking the time to provide such a generous rating and review of the historic Hotel Baker. We appreciate it very much. Wishing you and Mathew the best of everything. — The Hotel Baker Team
  • Janine
    Janine K. Sent on 11/21/2023
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    Beyond amazing!

    Hotel Baker was beyond our wildest dreams as a wedding venue! If you’re looking for a unique venue, with beautiful gardens, the river, and spectacular dance floor this is the place. Rowena made us feel like family and we were so happy with our wedding day! The food was amazing and the grounds even more breathtaking! We couldn’t have been happier, would 100% recommend!

    Hotel Baker's reply:

    Dear Janine and Dylan — thank you for taking the time to provide a generous rating and review. We are so appreciative and blushing. Time flew way too fast. I still recall meeting with you July 17, 2022 at 9am for a scheduled visit. Your engagement photos were so good — I had to post your engagement and announce it to everyone who follows us on social media. They’re engaged! Then, boom — August 2023 came, you both looked amazing and sooooo dang happy. We wish you both the best of everything — stay in touch. Enjoy the holiday season. Thank you from the bottom of our hearts. — The Hotel Baker Team
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    Lalaine P. Sent on 08/22/2023
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    Memorable experience with delicious quality food and outstanding service

    Very pleased with Hotel Baker. The beautiful gardens overlooking the river was a great venue for the wedding ceremony. The food was very delicious from the appetizers to the entrees. The servers were professional and courteous. They were very attentive to our needs. Definitely recommend Hotel Baker!!

    Hotel Baker's reply:

    Thank you, Lalaine, for taking the time to provide a generous rating and review. Your feedback is greatly appreciated and will share with Chef, his staff and the banquet team. We look forward to having you come and visit in the near future. — The Hotel Baker Team
  • B
    Bianca R. Sent on 08/16/2023
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    Wedding of our dreams!

    Hotel Baker was the most beautiful venue we could ever ask for. The building itself is so unique and we received so many compliments from our guests. The food is fantastic and the chef/staff were so accommodating with our main course requests. We had our ceremony and cocktail hour outside and WOW! so beautiful. The rose garden is well kept and sets a perfect backdrop for photos that will last a lifetime. Our planning process leading up to the big day was also smooth. We always received timely responses to our emails and they answered every question (and we had a ton) - so thank you! Marissa Dries was our main point of contact and she was amazing. Very communicative and she was there the day-of to ensure our day went as planned. We also stayed in the Colonel Suite and it was so clean and spacious. Lastly, I want to note that the entire staff was friendly and extremely helpful - from the front desk receptionists to the bellboys to the event staff. Thank you for treating us and our guests so well!

    Hotel Baker's reply:

    Bianca, thank you for taking the time to provide a generous rating and review. We truly appreciate you. Best of everything wished for you and Eddie — cheers to a great journey together! — The Hotel Baker Team
  • Glenn
    Glenn S. Sent on 08/26/2023
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    What an AMAZING place to get married!

    What an AMAZING place for a wedding! I had the great privilege of getting to officiate my nephew's wedding and they chose the Hotel Baker for the ceremony and reception! The wedding was outdoors off the river and all of the so many great pictures were taken in the beautiful garden out back. It's such a historic building for St. Charles and the location just can't be beat. Everyone at the Hotel Baker was incredibly accommodating, friendly, attentive and made sure that my nephew and his bride had the wedding of their dreams! I told my nephew his best decision was to pick Christine for his wife... and the second best decision was picking the Hotel Baker!

    Hotel Baker's reply:

    Dear Glenn — thank you for taking the time to provide a generous rating and review. We truly appreciate it. All the best to future officiant duties! Sincerely, The Hotel Baker Team
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    Sarah R. Sent on 11/16/2022
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    Wonderful Intimate Family Wedding

    We had a wondeful experience working with Rowena Salas and her team at the Hotel Baker for a small, intimate, wedding celebration. Even thought it was planned at the last minute, Rowena provided us with a lovely venue, gorgeous flowers, and a wonderful meal. It was a lovely night we will never forget! Thanks Hotel Baker!

    Hotel Baker's reply:

    Thank you so much for taking the time to provide a generous rating and review. We appreciate you. Sincerely, The Hotel Baker Team
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    Teresa S. Sent on 01/01/2023
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    Such a pleasant and beautiful wedding!


    Hotel Baker never ceases to amaze me. My husband and I attended a wedding of the son of my dear friend. The ceremony and cocktail hour on the patio were beautiful with the Fox River as the backdrop. The meal for dinner was the best I’ve had at any wedding and I have attended many. The staff was attentive, friendly and very professional. From start to finish, it was an enjoyable wedding. We also stayed the night which was a treat. We enjoyed the complimentary continental breakfast the morning after and had a chance to say our good byes to many of our friends we seldom see. Thank you, Hotel Baker for a wonderful weekend.

    Hotel Baker's reply:

    Teresa, thank you for your generous rating and review. We appreciate your feedback. —the Hotel Baker Team
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    Webster B. Sent on 12/31/2022
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    Hotel Baker was the best!!!

    I had the amazing opportunity to be part of a wedding this summer. The entire weekend was well planned. While the bridesmaids were getting ready, we were able to escape and play golf at a members only country club — thanks to the hotel proprietors. After lunch, we got ready and had pictures with the wedding party then off to church down the street. I loved the cocktails and appetizers, not to mention the dinner that was exceptional. The filet was cooked to perfection and you can say it’s as good as it gets. The staff was wonderful from check in to leaving the day after the wedding. The staff was attentive during the entire reception. Great place to get married or celebrate any special occasion.

    Hotel Baker's reply:

    Thank you, Webster, for taking the time to provide a generous rating and review. We appreciate your kind words and plan to share this with the team. Sincerely, The Hotel Baker Team
  • Kate
    Kate S. Sent on 07/13/2022
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    Absolutely perfect!

    Everything was flawless and beautiful, everyone had an amazing time, the food was incredible, and using the preferred vendors made everything run like clockwork and made my life simple! Kelly who coordinates is the ABSOLUTE BEST. She went above and beyond and made everything so easy! The absolute best place to get married

    Hotel Baker's reply:

    Dear Kate — thank you for sharing your positive experience and for providing a generous rating. We truly appreciate your feedback; we appreciate you. Best of everything is wished for you. Sincerely, The Hotel Baker Team
  • Chris
    Chris P. Sent on 05/21/2022
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    Charming, unique, stunning, and a great wedding package to boot!

    We were absolutely blown away by our wedding event at the Hotel Baker! We had our ceremony in the gorgeous Waterfront Patio and our dinner/dancing in the Waterfront Room, and we, along with our 85 guests, are still buzzing with excitement and reminiscing about the sheer perfection of the whole evening. One of my favorite things I heard from a guest was, “this really felt like a destination wedding!” People even said they felt as if they were in Italy or France.

    We fell in love with the venue right away. We were charmed by the hotel’s boutique feel, and were stunned by the Waterfront Room and Patio right on the Fox River. We booked the venue a little more than a year ago and were pleased to find the Hotel Baker staff to be incredibly professional, responsive, and accommodating. Their food is top notch, their wait and kitchen staff was very organized and efficient, and many guests commented that this was the best food they ever had at a wedding. In my opinion, their filet mignon rivals some of the very best in the Chicagoland area. In addition, their food tasting event is a class act. They invite a variety of vendors to the event, from photographers and videographers, to the cake vendors that were included in their wedding package. We ordered a cake from Deerfield’s Bakery that was as tasty as it was beautiful, and it was all coordinated seamlessly by the hotel; all we had to do was try the cakes at the bakery in Buffalo Grove and select our favorite flavors and designs. The cake was then delivered to the hotel staff who displayed it, cut it, and served it on the big day.

    Throughout the process we worked with Kelly, one of the hotel’s Sales Managers. She guided us through the process of designing our wedding timeline, helped us coordinate with vendors, and made sure everything was perfect for the event. She was very quick with email responses, was always willing to meet with us in person or over the phone, and also worked very well with our day-of coordinator. She was very accommodating of our family wedding traditions and helped coordinate with the bar staff to make our specialty cocktail a huge success.

    The Hotel Baker is charming, unique, and stunning, and their wedding package is incredibly convenient with its inclusion of a dedicated coordinator, food, beverage, wait/bar staff, wedding cake, hotel block, and ceremony space. We cannot recommend this venue enough!

    Hotel Baker's reply:

    Dear Chris & Jeff — thank you for taking the time to provide a generous rating and feedback of your wedding planning experience with Hotel Baker. We truly appreciate your feedback. Though we totally agree with your comment regarding the filet, everyone must really taste to see what you’re talking about. We are a little biased. The food we serve is definitely NOT the typical banquet food that is served in many places.

    Your day was exceptional - from morning ‘til night - it was a perfect day. We wish we can redo the entire celebration because the staff enjoyed every moment as well.

    Best wishes to you — we hope you’ll come and visit when time permits. Stay well!

    Sincerely — Team HB ❤️
  • Y
    Yvonne R. Sent on 10/31/2021
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    Outstanding! Everything was perfect!!

    Beautiful venue with professional and attentive staff. Outdoor area gorgeous, perfect for cake and cocktails. My guests enjoyed being inside the hotel and on the patio. Food was amazing!!
  • J
    Julie P. Sent on 10/31/2021
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    Our intimate wedding in a perfect venue

    We looked at a few others and decided upon Hotel Baker for so many reasons. The Staff was professional to work with in planning the wedding. We had a taste of the food during a wedding tasting event and every one of our guests raved about the exceptional food and excellent banquet staff. Everyone, from the Front Desk staff to the servers were friendly and welcoming. Most of all, the venue was beautiful and spectacular. We had our dream wedding and we highly recommend Hotel Baker to all.

    Hotel Baker's reply:

    Hi Julie! Thank you for sharing your experience. We truly appreciate the time you’ve taken to provide a rating and review. Thank you for the shout out to our Chef and his creative staff — as well as the banquet team’s superb service. With the many challenges during the past year or so, the front desk personnel will be happy to hear of your feedback. Best wishes and congratulations! —The Hotel Baker Team
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    Julie J. Sent on 10/31/2021
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    Spectacular

    Hotel Baker was the most beautiful wedding venue with a stunning outdoor space for the perfect wedding ceremony and cocktails! The staff was extremely professional and so accommodating to work with in planning the wedding. The food was exceptional and the guests raved about it. The service was excellent and it was an overall friendly, welcoming and inviting atmosphere! The absolute perfect wedding day.
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    Ashley S. Sent on 10/31/2021
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    Our amazing experience at Hotel Baker 9/18/21

    Hotel Baker was such a beautiful and amazing venue. Our outdoor ceremony was perfect and so were the cocktails. The staff was professional and they made planning so easy. The food was exceptional and the banquette staff was friendly, welcoming and inviting. I highly recommend for your big day! Look no further!
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    Grant E. Sent on 10/31/2021
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    The perfect day

    We were married last month at the Hotel Baker and we couldn’t be happier with how everything went! First, the manager was the best to work with she was easygoing and professional from the start, and made us and all of our guest feel very welcome. You couldn’t ask for a nicer person to work with and all our expectations were met and then some. The people that work there go out of their way to meet your every need, and are on top of everything. The food was also amazing all of our friends and family were raving at how delicious the filet and gnocchi were. The venue it’s self was beautiful and historic. We we’re married in the Garden right over the water. It was my wife’s dream wedding and Hotel Baker delivered. Wonderful in every way!

    Hotel Baker's reply:

    Grant, thank you for taking the time to write a rating and review. We truly appreciate your feedback regarding your wedding day. We wish you the very best in life - congratulations! —The Hotel Baker Team
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    Janelle B. Sent on 10/31/2021
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    Fairytale Wedding

    From the moment we walked into Hotel Baker we knew this is where our story would begin. We were immediately greeted by the sales staff who were so professional and easy to work with. The venue is so beautiful with breathtaking indoor/outdoor space. We received so many compliments regarding the food which was outstanding. We could not have asked for a better day, it was perfect.
    Thank you
    Hotel Baker

    Hotel Baker's reply:

    Janelle, thank you! You’re a sweetheart. We truly enjoyed your special day. The team was happy to serve such delightful guests — all were so nice and complimentary. They couldn’t stop talking about it. Best wishes — we kook forward to a visit in the future. —The Hotel Baker Team
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    Elise Sent on 08/28/2021
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    Incredibly amazing

    We had our wedding at hotel baker 8/21 and cannot express how fabulous it was. The staff, venue, food, everything was 10000/10!! We had a particular vision in mind and the hotel baker team surpassed our expectations. We are glad to call them family and truly cannot thank them enough for making our wedding dreams come true!!!

    Hotel Baker's reply:

    Elise - many thank yous for the generous rating and review. It’s been a rocky one having to change dates but the celebration was great fun the moment you all stepped onto the property. Best of everything wished for the both of you — love eternal! —The Hotel Baker Team
  • K
    K. Plant Sent on 12/04/2021
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    Hotel Baker MADE our day perfect!

    From start to finish our wedding was perfect thanks to our sales contact at hotel baker and the entire hotel baker staff. with covid changing our plans so much they were helpful and our wedding was perfect!

    Hotel Baker's reply:

    Thank you for your generous rating and feedback. We truly appreciate your ongoing support. All the best and congratulations! —The Hotel Baker Team
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    Sjd Sent on 10/31/2021
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    Beautiful venue, wonderful service, unforgettable day!

    What an amazing day we had! The venue was perfect for our outdoor wedding - romantic, scenic, intimate and easily accessible for both our local and out of town guests. The food was exceptional, and throughout the entire process from planning to execution the staff was professional and attentive. They took my vision and made it come to life. This was a great start to what I hope will be a long and happy life with my husband. Thank you, Hotel Baker.

    Hotel Baker's reply:

    SKD — thank you so much for taking the time to share your experience. We truly appreciate the time you’ve taken out of your busy day. We wish you the best of everything! — The Hotel Baker Team
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    Brenda B. Sent on 08/14/2021
    5 out of 5 rating
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    Classic Wedding Venue

    Hotel Baker exceeds all expectations. With the enormous challenges hospitality is experiencing post pandemic, Hotel Baker is on point with being hospitable and respectful of guests’ needs. The wedding reception was beautiful with attentive and knowledgeable staff. The food was excellent — prepared with precise temperature for filet mignon. What a beautiful venue with outdoor spaces to enjoy. The river view is simply stunning. We cannot wait for the wedding photos!

    Hotel Baker's reply:

    Brenda, thank you for your generous rating and review. The entire team truly enjoyed your celebration. Your family and guests were so complimentary to everyone from bellmen to housekeeping staff. Thank you! —The Hotel Baker Team
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