Hyatt Lodge Oak Brook Chicago Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
34 Reviews
97% recommend it
Awards
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Featured
![Mary]()
Mary J. Sent on 11/02/2020The best staff ever!
Jimmy and the staff were fantastic when I had to switch my venue two weeks before I wedding! They were quick to respond with anything I needed and the grounds are amazing! My wedding was in the Grand Oaks Pavilion and it was breathtaking! All my guests were saying how fun and beautiful my wedding was and it could not have been more perfect and it was because of the great hard working staff I had! Jimmy, Torres, Cheryl, Amanda, Dan and everyone were so amazing to work with and it was the best experience I had! Thanks to the team at Hyatt for making my day so perfect! -
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![Mira]()
Mira M. Sent on 05/16/2022The perfect day
It was an absolute delight to get married at the Lodge! Everything about our wedding was just perfect! We had our ceremony on the Grassy Knoll and our reception in the Grand Oaks Pavillion. Many of our out of town, and some of our local guests, had the pleasure of staying at the Hyatt as well. This could not have been more perfect. The bridal party had so much fun getting ready in the provided meeting room while the groom’s party got ready in a suite. The set up for the ceremony was seamless and we had a beautiful day. There were also so many little things that the Hyatt did that made our wedding day special. It also helped that the food tasted amazing! We LOVED having the late night cheeseburgers passed out on a platter around the dancefloor. None of our guests can stop talking about it and it made the whole experience super unique.
Everyone from the check in staff to the maintenance crew were wonderful. Our bartenders, Anthony and Dan were super friendly and kept the party going. Our personal server, Barb, was constantly ensuring my husband and my needs were met and even brought out a platter of appetizers while we were taking pictures on the grounds during cocktail hour. Cheryl, our banquet manager, did a fantastic job of working with our planner to solve any last minute hiccups without adding any additional stress on my husband or me. Prior to our wedding, planning with the Hyatt was also really easy. Lynsey, our assistant did a great job of ironing out details with our planner and made sure we had a great tasting experience. The platform Hyatt uses for payments was uncomplicated it was effortless to negotiate our contract with the Hyatt and get last minute things added to our final order. The overall cost was also very reasonable for all of the services that the Hyatt provided. I could not have asked for a better wedding experience, everything was just so beautiful and perfect!
Hyatt Lodge Oak Brook Chicago's reply:
Hello Mira, We truly appreciate your feedback and LOVED helping you plan this special day. It was wonderful working with you! Couples like you and D'Andre are the reason why we do this. Thank you! -
![Abby]()
Abby D. Sent on 04/26/2021Most beautiful wedding venue.
The Hyatt lodge was truly spectacular. I had initially planned a much larger wedding but with covid we down sized to around 50 people. They truly brought my vision to life and the night was beautiful. It felt like way more than 50 people. Jimmy and his team were very accommodating and made the process easy. I received so many compliments throughout the night on the venue and over all service. Highly recommend!!! -
Mary H. Sent on 01/31/2021
Excellent experience with the Hyatt Lodge
If you are decided between venues, look no further than the Hyatt. It was absolutely worth spending a little bit extra for the experience we received. The beauty of the grounds and the reception rooms are absolutely unmatched, regardless of what season you choose to have your wedding. Sigita, Cheryl and the whole team at the Hyatt provided exceptional communication and service throughout. They went above and beyond to ensure our wedding day was perfect. -
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![Future Mrs. Bax]()
Alex Sent on 10/27/2015I could write a book about how amazing the Hyatt was. Leslie, Sigita, and Cheryl are the dream team and they made our perfect night happen. They were incredibly helpful, very kind, insightful, supportive, and professional. Leslie and Sigita answered all of my little questions right away and did an excellent job pulling it all together the day-of.
Wow. Just, wow. -
User2275686 Sent on 08/18/2015At first I thought the price for the venue was a little steep...but let me tell you, it was worth every penny!! Wonderful service by coordinators and staff. Fantastic service by wait staff and everyone involved. The team at the Hyatt Lodge made the planning and execution of our Wedding easy for us and very enjoyable. Great service and location. The Grand Oaks Pavilion is a wonderful room and everyone of our guest could not help but rave about the place. Love it! -
User1810188 Sent on 09/14/2014The wedding reception was perfect. The food and service were outstanding! -
User1717549 Sent on 07/17/2014We had our wedding reception here on June 21st and I could not be more pleased with how everything turned out. We are still getting compliments on the food and the venue from our guests.
Working with Leslie and Sigita was such a pleasure. They were always there to answer my questions or give us suggestions on things. They were so helpful and made the planning process such a breeze.
The days leading up to the wedding I was a basket case (as many brides are) but I knew I did not have to worry about anything when I handed everything over to Leslie and Sigita.
When I walked into the Grand Oaks Pavilion before our reception I was blown away. It was BEAUTIFUL! The lighting, tables, everything. It was exactly what my husband and I wanted for our reception. And the grounds of the Lodge are beautiful also. My husband and I and our bridal party took all of our photos there. When it was all filled in with the trees and the flowers, it looked amazing.
I can't say enough about the Hyatt staff either. First, one of the servers was following us around with champagne and a tray of hors d'oeuvres when we were taking our photos during the cocktail reception. Amazing. We were STARVING. Our Captain, Barb, was the most amazing person in the world. At the end of the night when we just wanted to crash, she was carting things up to our room and saving dessert trays for us to take the next day. She went above and beyond her call of duty for us and did it with the best attitude in the world. We cannot thank her enough for all of her help.
The food was also amazing. We got compliments on it all night. The service went great also and the cheeseburgers in paradise were a huge hit with the milkshake shooters. Bonus: not many brides and grooms get to actually eat their dinner at their reception because of mingling, photos etc. The amazing staff at the Hyatt saved plates for my husband and I to eat when we had a minute. While everyone was dancing, we had our prime rib dinner, just the two of -
User1369024 Sent on 10/08/2013The Hyatt Lodge was the most beautiful and perfect spot to host a wedding reception and ceremony. The staff were ALL helpful from the initial wedding plans to weeks after our wedding. They truly care about all of the details that made a wedding special. Sijita and Leslie in the events office were extremely helpful and were always prompt as answering questions and even asked things that we didn't even think about. They asked me if we were planning on having people meet the next morning for breakfast so that they could prepare enough staff to take care of us! This is just ONE example of how in stride they are to a bride and groom's needs. Our captain, Cheryl, was fabulous during our wedding reception. She made sure to coordinate all of our vendors to make sure everything was running smoothly. It was the BEST NIGHT thanks to the staff and the beautiful venue. -
User1230490 Sent on 07/07/2013We had the most amazing experience with the Hyatt Lodge. Everyone we worked with was so wonderful, and we felt so cared for on our wedding day. We did not have to worry about a THING!
Our guests kept commenting on how beautiful the venue is. It's such a gem-- tucked away from everything yet close enough to anything your guests could need. The hotel is beautiful and very reasonably priced for out-of-town guests.
This place has weddings down to a science, but they still manage to give you a completely personal and heartfelt experience. We would recommend them to anyone.
P.S. If the idea of having two weddings at the same venue scares you, just know that the ballrooms are separated so much that you wouldn't even know that there was another one going on. It was such a non-issue and really not something to be concerned about here. -
![Lucas]()
Lucas Sent on 06/21/2011My wife, Katie, and I held both our outdoor wedding ceremony and our reception at the Hyatt Lodge at McDonald's Campus and we have nothing but wonderful things to say about Melanie, our wedding coordinator, and the rest of the staff at the Hyatt Lodge. The level of personal attention and commitment from the Lodge was incredible. They were extremely flexible in regards to any and all ideas that we had and allowed us to use their space and facilities in any way we pleased. They promised us that they would give us the wedding of our dreams and that is absolutely what they did!
Melanie's assistance through our planning process was truly invaluable. She was absolutely integral in making our big day such a success and we are so grateful to her for that! The professionalism and class with which Melanie and her staff planned, coordinated and carried out the various parts of our wedding day were remarkable and Katie and I could not be happier that we chose the Hyatt Lodge for our wedding!
To start, planning our wedding with Melanie was truly a joy. Katie and I never felt stressed and really enjoyed every moment of the entire process. The location and set up for our ceremony was absolutely gorgeous. The grounds at the McDonald's Campus were unbeatable for our wedding photos. The cocktail hour on the patio outside of the Grand Oaks Pavilion was perfect. The food for our reception in the Grand Oaks Pavilion was some of the best we've ever tasted. The list could really go on forever. The entire day was just incredible thanks all of the hard work from Melanie and her staff.
We were absolutely thrilled with everything about the Hyatt Lodge at McDonald's Campus and, as far we are concerned, it is the absolutely perfect place to hold a wedding. We would recommend it to anyone and everyone we know without hesitation! -
User1989420 Sent on 12/30/2014The food was very good and the location was very nice. We stayed at the hotel and the guest service at check in and check out was very courteous. Amenities where great specially at the spa and pool service area. Very clean...
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