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Island Vows Destination Weddings & Honeymoons Reviews

Island Vows Destination Weddings & Honeymoons

Island Vows Destination Weddings & Honeymoons

Kalamazoo, MI
5.0 out of 5 rating, 19 Reviews
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Reviews

5.0 out of 5 rating
19 Reviews
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100% Recommended by couples

Awards

19
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
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    Meredith K. Sent on 03/03/2021
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    Exceptional Service

    During a time where there is so much uncertainty, it was absolutely refreshing to work with Cherie & Linda at Island Vows. The level of service was top notch. Hospitality has taken a hard hit & never once was the service or communication compromised due to Covid. They worked tirelessly to make our travels to Aruba for my best friend's wedding seamless. I highly recommend their services & look forward to working with them in the future!

    One happy traveler,
    Meredith
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    Traci C. Sent on 05/12/2020
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    Amazing- best travel agent ever!

    I can’t say enough positive things about my experience with Island vows! Cherie and her team went above and beyond to ensure we had a perfect wedding and wedding week! All of our guests were treated with star treatment while booking with Cherie and Island vows. Not only was Cherie an educated and attentive travel agent but was an amazing liaison between myself and my resort. I would 100% recommend Cherie and Island vows to anyone looking to book travel. I will use Cherie in the future for all my travel needs.
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    Robert Sent on 04/23/2018
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    Cherie was fantastic to work with. Our group totaled 175 people. We had one of the bigger wedding parties that the Hard Rock has ever hosted but Cherie handled it with ease. Cherie made everything go smoothly from the early stages of booking the venue all the way up through the wedding day. She makes a very clear itinerary for each of your guests that explains the whole trip including the transfers from the airport once you arrive on the island. Also she makes a very helpful spreadsheet that she updates weekly that shows what dates all of your guests book and which flights they are on so you don't have to follow up with them personally or even bother Cherie on that. We found that very helpful. Cherie also gets you a group rate that beats the hotels group rate. I would highly recommend Cherie, she made our trip stress free. The trip blew away are expectations and we had high expectations to begin with. Cherie and the Hard Rock Punta Cana is the way to go.
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    Laura Sent on 06/01/2017
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    I would recommend Cherie w/ Island Vows to anyone looking to make their destination wedding travel easier! We recently had 55 guests accompany us to our destination wedding in Mexico and I cannot imagine what a headache it would have been if we wouldn't have used Cherie. She was incredibly patient, and responsive, and I knew I was always getting accurate information from her. Not to mention the perks that my husband and I got for each guest that booked through her :) All flights and transportation to & from the airport went smoothly. To me, using a travel agent is a must for a destination wedding, especially if you're bringing a larger group. We can't thank Cherie enough for everything that she did for us!
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    Nikole Sent on 05/06/2016
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    Cherie Peninger is an amazing agent. She was very helpful, efficient and very detailed. If there was an issue with the wedding planner she did not hesitate for a second to do what she needed to do to help resolve it.I will definitely recommend her and island vows
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    Kaneesha Sent on 03/08/2016
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    Neither my husband nor I had worked with a travel agent before planning our wedding, but Cherie made the process as easy as possible! She was available by email to discuss blocking rooms and coordinating activities for our wedding weekend in Montego Bay, Jamaica in January. Similar to the experience of another reviewer, we put down a deposit for each room we wanted to reserve at the Iberostar Rose Hall Beach. As guests booked, we were able to keep track of numbers and put the deposit funds toward our own stay at the Iberostar in the week before the wedding. Cherie helped us navigate unexpected cancellations and update our numbers as needed. Before leaving, each of our guests had information for her local tour affiliate, Nexus Tours, which provided ground transportation to and from the airport. During the weekend, we also enjoyed a welcome dinner for 40 guests at the Steakhouse at the Iberostar Beach, and group transportation to several weekend activities and the wedding with Reggae Tours--all of which Cherie coordinated! While we never had the pleasure of meeting Cherie, she was present in every part of our seamless wedding weekend!
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    Ashley Sent on 02/08/2016
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    If you need a travel agent you need to contact Cherie Peninger. I was connected with Cherie through a Facebook wedding group. Once I talked to Cherie she reached out to her suppliers to get us rates. Cherie was able to offer us a significantly more affordable rate than any of the other agents we checked with. We were getting discouraged but after meeting Cherie things quickly started coming together and we were able to start planning our dream wedding. From day one Cherie was just incredible. Her experience and knowledge was a huge advantage for us and we quickly knew our guests would be in good hands. Cherie was quick to respond to all of our needs and did the same for all of our guests. Cherie went above and beyond to make the booking process a smooth one. Cherie made our entire wedding website for us which she compiled with photos, Q&A sections, booking links and more, she handled all our guests reservations, sent everyone email reminders, personally mailed everyone information packets, answered what i’m sure was hundreds of questions from myself and various guests all within the same day of asking them, and she continued to follow up with me to see if there was anything I needed before leaving for my destination wedding. Once we arrived on site we had a few issues with guests missing their flights, wanting to change reservations, etc and Cherie was right there to answer their call, available, and willing to continue accommodating our group needs. I can’t say enough positive things about Cherie to express my appreciation for everything she did for our group. She was just fabulous and truly went above and beyond what we expected from a travel agent.
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    Stacy Sent on 12/23/2015
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    Cherie was a dream come true!!!! I originally started with a different travel agent first and it was a disaster. I immediately switched to Cherie instead. She took the stress out of dealing with my family and always responded that day or first thing the next day. Very knowledgable!!!! Once my travel day came I was so prepare with all the documents she mailed to us and everything was a breeze. Even while on vacation issues came up and she helped along the way! So glad i found her. Will be using her again and again! She's stuck with us now:)
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    Isabel Sent on 11/24/2015
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    Cherie came on board AFTER I had already signed a group contract directly with Miami. The group rate I got directly from HR was said to be “Per room per night” which I interpreted that the “Single” amount quoted was the rate for one person in room per night and that the “Double” was based on two people per night. Cherie came in and saved the day, getting me out of my contract with Hard Rock and into a much more reasonably priced contract with one of her suppliers; she even made it possible to transfer the $300 deposit into the new contract. The only difference was that we were responsible for making a $100 deposit per room we wanted on our room block. We began with 20 rooms and as my guests made their deposits it freed up our funds to book additional rooms. Cherie handled everything with our guests and provided me with a link I could go in anytime I wanted to get an update on bookings (which for me was daily lol). Even when venting on the board about matters that had nothing to do with her services, she would PM me and take charge, always getting a response. When the payoff deadline rolled around, I asked her how many people had balances left so that I could reach out directly and she refused to tell me. She proceeded to tell me to relax that she would take care of everything- till this day I don’t know if anyone blew the deadline and I am eternally grateful to her for saving me from the added stress. When Delta lost two of our bags, I made a comment on the board (as I usually do because honestly no one understands us more than other sister brides) and she immediately sent me a PM and asked me to send her the case number and details on the bag. Miraculously, the bags were located shortly after Cherie got involved. I would recommend her in a heartbeat; the level of stress that is taken off of your shoulders is PRICELESS.
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    Bernice Sent on 09/21/2015
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    I highly recommend Cherie Peninger from Island Vows with all your travel plans. Not at one moment did I ever have to stress about our travel arrangements. Upon arriving to Dominican Republic everything ran smoothly and we received 5 star service from the tour company to Hard Rock Hotel. If you would like to travel at ease without worries definitely use Cherie Peninger as your travel agent. She is also organized and very professional answers all questions in a timely manner.
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    Natacha Sent on 09/29/2015
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    Cherie is really a very helpful, professional, and easygoing person to work with. She always did what she could to price match if it was necessary and got the best possible rate for our guests and was overall wonderful to have as our TA. She goes out of the way to help and knows a whole lot about the hotels and other details as well.
    http://www.eventwire.com/vendors/f211d21c57e4855c/reviews/new
    I would very much recommend for anyone to work with Cherie on their group travel for a destination wedding. :)

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    Emily Sent on 09/16/2015
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    Cherie was instrumental in creating the most amazing wedding we could have hoped for. She handled every issue that arose with grace and timeliness. All of our guests were extremely happy with the service, as were we!
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    Parisa Sent on 10/05/2015
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    During the planning of my wedding I had worked with a travel agent and never seem to be able to get a response. Through a group forum for destination weddings many brides recommended Cherie. Once I contacted Cherie and changed my travel agent my wedding planning became so much easier. Cherie spent time on the phone with me to work through questions I had before setting my information up for my guests. Cherie goes out of her way to help her clients and even though my wedding is over I would recommend her to anyone for any travel accommodations!
  • User2326011 Sent on 09/21/2015
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    Words cannot express how greatful we are for Cherie! If it weren't for her this wedding probably wouldn't have happened. We simply cannot say thank you enough. Any question I had whether it pertained to specific travel arrangements or not she would try to help me find an answer, I truly felt like she was part of my wedding planning team. My husbands answer to everything was always... "Let's ask Cherie" and it worked everytime!
  • User2319223 Sent on 09/16/2015
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    Cherie was AMAZING to work with! She was extremely knowledgable about the resort, helpful in every aspect and was quick to respond. My guest raved about their experiences with her and I reccomened her to anyone seeking a travel agent!
  • User2319156 Sent on 09/16/2015
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    Cherie was so helpful for us and our family and friends. She not only assisted us all in booking our vacations but was there to help answer or get us answers to all wedding questions we had. I was referred to her by a good friend who had used her previously during her wedding and we are so glad we went through her. I would recommend everyone to use her for a stress free experience/trip!
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    Leigh Sent on 10/04/2016
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    This review is coming SO late! However, my husband and I got married in Tulum, Mexico in February of 2016. We had approximately 20 guests attend our wedding and everyone coordinated travel arrangements through Cherie at Island Vows (she was recommended to us by a cousin who did a Mexico destination wedding). Cherie was great about making sure everything was set up for everyone and was super flexible and willing to offer her suggestions. She has been to many of the resorts, so she can make suggestions based on what you are looking for. My husband and I are now looking at our upcoming first anniversary and will be using Island Vows and Cherie to help coordinate this big trip!
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    Alia Sent on 09/16/2015
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    Cherie was the best TA we could have picked for our wedding weekend at Now Sapphire. From the start she was very responsive in helping me with choosing resorts to visit while I was in Mexico prior to booking and helping narrow down my selection. She has so much knowledge about destination weddings it is unbelievable! After deciding on Now Sapphire (which by the way is the best place to get married in Riviera Maya!) the process was easy and quick to get room blocks and at a great rate for my guests. She made it simple and easy by providing a link that my guests could click on to reserve their rooms and was even able to help with flights and other questions people had. The timeline for booking and putting in full payments was great for my guests and for myself as it gave me enough time to plan some things that depended on the number of people coming. The room comps were also great! Everybody found it quick and easy to check-in and nobody had any trouble with their room reservation or their transfers to/from the airport. All in all, Cherie made the room booking process so easy and I will recommend her to everybody I know going through this process! She is one of the nicest TA’s I have worked with and even makes sure everything is ok before we left and when we got back. You won’t regret using her as your destination wedding specialist :)
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    Tiana Sent on 06/03/2016
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    We used Cherie for our destination and she was great! Imaging never been to the resort before she made it easy to plan our wedding with 50 guests.
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