JB Romantic Journeys Reviews
View more informationReviews
4.8 out of 5 rating
10 Reviews
4.8 Excellent
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
70%
Recommended by couples
Awards
10
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Greg T. Sent on 01/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A great experience from start to finish. Will use again.
The honeymoon was great. From the time we got to the Airport in New York until Hawaii eveything was great.JB Romantic Journeys's reply:
Greg,
It was a pleasure working with you and PJ. Thank you, we appreciate your taking the time to review our services. -
Quality of service
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Marcos Sent on 10/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was an email I had to send Joan of JB because she heard the differences in our (my wife and I) styles of vacationing, our budget and made a honeymoon that we both can't stop raving about. Truly unforgettable.
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Subject: You are the greatest!!
Joan,
Thank you!! Thank you!! Thank you!!!!
You are truly amazing at what you do.
Our honeymoon was more than what we could have imagined! The locations were perfect. The tours were fun, gorgeous and story filled. And the order in which we did it... just perfect. I had never thought much of travel agencies but now I can't even imagine how much better our previous trips could have been with your help. You were truly meant to be in this profession. I have told X and L how great you are and thanked them for introducing us to you. I know I may have made things a little tough with our limitations but you took what we thought we could do and made it sooooo much more. -
Quality of service
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Tiffiny Sent on 07/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My trip to Mexico was just perfect thanks to Joan, I highly recommend her, she made some recommendations on places to visit and the experience was amazing. Will continue to book with her.
Thanks Joan! -
Quality of service
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Dan Sent on 03/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fabulous location for our Wedding Weekend destination in the Florida Keys
We booked our honeymoon through Joan. She made the experience easy and fun. Would definitely recommend using her to book your honeymoon! -
Quality of service
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Jason Sent on 08/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Both my wife & I can say we had a great time!
Joan made it super easy for us! No issues at all from the airline & check in at the hotel,
We Will definitely re-use their service! Thank YouJB Romantic Journeys's reply:
Jason,
It was a pleasure working with you and your wife on this your special occasion. Thank you for the opportunity to serve you. -
Quality of service
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Xavier Sent on 12/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We are truly impressed with the attention to detail and constant availability of our agent, Joan Newton.
Now a days people undervalue the need for using services of people who know the details of the destination.
My wife and I, appreciated Joan's help & guidance in picking the perfect full itinerary and also organizing our requests.
I highly recommend Joan Newton as a travel agent, she's a true professional, immensely qualified and extremely efficient.JB Romantic Journeys's reply:
Xavier, It was a pleasure working with you and your wife. Thank you for taking the time to review my services, this means a lot to me and my business.
Thanks again! -
Quality of service
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Candyss Sent on 09/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Joan on a cruise we took a few months ago. Not only did she get us the best deal (saving us a few thousand dollars on an amazing cabin) but she went above and beyond to make our trip extra special. She was always there whenever we had question and took all the stress out of vacation planning. -
Quality of service
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Krystle Sent on 10/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just got back from our European honeymoon and had an amazing time! I actually work upstairs in a doctor's office and decided one day with my husband to take a look into booking our honeymoon with JB Cruise and Tours. So glad we did! Joan is fantastic at what she does and is so easy to reach. Would definitely book more trips in the future with her and recommend! -
Quality of service
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Doug Sent on 10/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Joan is excellent at providing you options that fit within your budget parameters. She definitely knows her business and enjoys what she does. Our trip to St. Lucia exceeded our expectations. I highly recommend Joan and JB Cruise & Tours Inc. -
Quality of service
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Judith Sent on 08/08/20183.3 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
My experience was ok, my agent did a good job. The cruise was a little disappointing.JB Romantic Journeys's reply:
Judith, Thank you for the review. It was a pleasure working with you for your wedding. Given the circumstances with the cruise line, I had no control over their incompetence, and I worked very hard to rectify the issues you should never have had to deal with in the first place.
It would have been nice if your review was for my services, not the issues with the cruise line. -
Quality of service
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