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Kimmel Wedding Gown Preservation and Restoration Reviews

21 reviews
| Toledo, OH See photos, pricing and details
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4.9 out of 5.0

Awards

21 Reviews for Kimmel Wedding Gown Preservation and Restoration

Jessica
Featured
Jessica Fredritz

Married on 10/20/2018

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

Dress Preservation

Wonderful customer service with great attention to detail! I took my dress to Kimmel's after my wedding for it to be cleaned and preserved, I got it back and it was like a brand new dress! Highly recommend Kimmel Wedding Gown Specialist for all your dress needs!

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you Jessica!! I loved how you looked in your dress and the twist you put on your wedding with the jean jackets and cowboy boots!!! Best to you!

J
Jaime

Married on 09/30/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

This company did a phenomenal job cleaning my wedding dress. We got married on a beach and the bottom half of my dress got extremely dirty. I even walked through black mulch and they made it spotless. Their quality of care is priceless and I’m so grateful my dress was in their hands for the preservation. Everyone is friendly and easy to communicate your needs with. I find comfort in knowing my dress will be in great condition for the rest of my life. Thanks Kimmel’s for the amazing work you do. You’re the best!

K
karen

Married on 07/22/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

I would like to thank Kimmel Cleaners for taking such good care of my daughters wedding dress. When we dropped it off they were very attentive to the detail of the dress and went over every bead, and found some of the beads were missing and they offered to replace them to make it look brand new again. They also cleaned the sash that was worn with the dress, and when they packaged the dress in the box they placed the sash on the dress as it was worn for the wedding. When I picked up the dress I was so excited to see the box they packed it in had a window to be able to always see the dress and sash. To further protect the dress, the box was packed in a dust free cover. Instructions and a nice letter was included in case we ever have further questions about the dress. We couldn't be happier with the care they showed us and for the professionalism in handling my daughters dress. Thank you so much.

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you so much for giving us the opportunity to take care of your daughters precious gown and thank you for your kind words.

L
Lynne

Married on 07/01/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

My whole experience was easy and stress-free! Highly recommend them! ++

C
Carol

Married on 03/07/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

All staff friendly, polite, and knowledgeable. Kathy Kimmel,warm, positive and an expert in the field of restoration and preserving wedding gowns

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you Carol. It was a pleasure working with you as well. Knowing the dress preservations were gifts to your daughters at Christmas was such a heart warming experience for us. A treasured gift from their Mamma. How sweet!

J
Joan

Married on 02/25/2017

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

We had a wonderful experience with this company! They are so friendly and accommodating - very easy to work with, yet also very professional. We had our daughter's wedding dress cleaned and preserved - it is such a precious and sentimental thing - and they took wonderful care of it! We highly recommend them!

K
Kristen

Married on 10/22/2016

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

You're not going to find any place better than Kimmel's! They did an outstanding job on my grandma's wedding dress by restoring it back to white. They greatly exceeded my expectations, and helped to make my wedding perfect! I highly recommend!

H
heather

Married on 10/15/2016

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

The staff at Kimmel are amazing! They went over my dress with me to find any little spot that may need special attention. They sewed buttons back on, explained everything. They were so kind during the whole process. The staff allowed me to come back in and view my dress after it was cleaned, before they preserved it. Kathy Kimmel came out and chatted with us & explained the materials they use, how to store my preserved gown, and how everything worked. I was nervous to send my wedding dress off to some random company to be cleaned with not knowing if something would happen to it. Kimmel Cleaners made me feel so much better keeping my precious dress safe. Kimmel keeps everything in house, you know exactly who is working on your dress, and that they truely care that they take extra precautions to protect your dress. Plus it is a bonus to support a small town business. I would highly recommend them to anyone!. Thank you Kimmels!

Kimmel Wedding Gown Preservation and Restoration's reply:

Oh my goodness thank you for the flattering review. We are honored and thankful for the opportunity to be of service to you and to be a part of your wedding day story. The best to you both for a happy ever after.

D
D

Married on 07/02/2016

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

KImmel's service is outstanding. Kathi and Angie met with me and explained in detail the process of cleaning and preserving my daughter's dress. They notified me that I could come over and look at the dress before they packaged it. I did that, and the dress looked wonderful. They did a very thorough job! My daughter and I are thrilled!

H
Heather

Married on 05/16/2015

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

Wonderful company so nice and easy to work with! They were able to get all of the blue dye out of my dress and it's packaged beautifully! I would recommend going here!

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you Heather for your trust in us!

User5437791

2+ years ago

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

Kimmel's did a wonderful job packing my wedding gown! We did a destination wedding and they packed my dress into a box that was perfect size to be my carry on luggage to take on the plane so there would be no chance of it getting lost! When we arrived at our destination I was able to just hang my dress, no wrinkles, no ironing needed they packed it so well! I would highly recommend Kimmel's!

K
Kathy

Married on 10/04/2014

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

My mother's wedding gown was beautifully restored by Kimmel Corp. The results were better than I had thought possible. It is over 60 years old and is a treasured family heirloom. Thank you so much.

Kimmel Wedding Gown Preservation and Restoration's reply:

Kathy & Mark,
We wish you both all the best and thank you for the opportunity to be a part of your wedding plans. We would love to see pictures of you in the dress!

User3431467

2+ years ago

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

As mother of the bride, I was very satisfied with the personal service we received at Kimme'ls. In regards to comparison with other cleaners/restorators, because Kimmel's was recommended to us by the seamstress who altered my mother's 62-year-old wedding dress, we did not take the dress to any other cleaners for their opinion/estimate.

S
Sarah

Married on 09/22/2012

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

I have known about the Kimmel Corp. Reputation for a long time. They have been known to be reasonably priced and provide a high quality of service. When it came to my wedding dress, I was still nervous about how it would turn out. Wasted thoughts, because they did a fabulous job!

M
Meredith

Married on 07/02/2012

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

After getting married in Mexico, partying in the sun and sand, drinking plenty of margaritas, and dancing our night away... Then returning to Ohio, to repeat the whole thing over at our reception, my dress was... Trashed. Unfortunately, not on purpose... I had dirt and sand all through my dress, margaritas and wine spilled down my dress... And quite possibly beer inside my dress (from that group shotgun), my gown definitely showed the amount of fun we had! A few months after our celebration, we relocated to another city, then again a year later, relocated again... All the while, my poor dress sat in the basement festering... So fast-forward three years after my wedding, I finally got the time to pull my dress out, to my surprise, the stains were darker and the smell was stinkier. I reached out to Kathy to ask her if there was even any hope for my dress, and the cost associated with cleaning something so soiled, and she reassured me, it wasn't too late! I am so grateful that her team was able to take such amazing care of preserving my dress for many years to come, all for a VERY reasonable cost! Knowing her quite personally for a few years, I knew I could trust that my dress was in great hands, but was even more elated when she sent me the photos of it! If Kathy and her team aren't miracle workers, I don't know who is! My dress looks brand new! Seriously, there's no need to head to big name business to be price gouged (believe me, Columbus cleaners wanted $500-700 to clean my dress)! Head to a hometown cleaner who will make sure your dress is pristine, all while giving you personal and quality service! I can't thank Kimmel Cleaners enough :) <3

Kimmel Wedding Gown Preservation and Restoration's reply:

Oh My! We are so happy that we could bring your beautiful dress back to life after Mexico and the parties. It is such a gorgeous gown!

K
Katie

Married on 09/09/2009

5.0
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

I cannot say enough about the service that I received at Kimmel Cleaners. I have decided to wear my Mother's wedding gown for my wedding on 9-9-11. The dress had yellowed significantly over the past 38 years and there were several stains so I searched high and low looking for a restoration specialist that I could trust this gown with. I live in Chicago so one would think that I would be able to find a reliable cleaner there... But I couldn't. So on a trip back to Cleveland I stopped by Kimmel Cleaners to drop off my Mom's gown. First of all, customer service was amazing and they all seemed to be just as excited about the gown as I was. Secondly, the time frame to have the dress restored was just over a week. And lastly, my Mom's dress/my dress turned out absolutely perfect! I highly recommend Kimmel Cleaners for gown restoration!

Kimmel Wedding Gown Preservation and Restoration's reply:

Thanks Katie it was a pleasure to work with you!

C
Emily

Married on 05/28/2011

4.9
  • Quality of service 5.0
  • Value 5.0
  • Professionalism 5.0
  • Responsiveness 4.5
  • Flexibility 5.0

My wedding dress and shoes were covered with mud, and they told me it wouldn't be a problem. I had my doubts, but when I saw the dress it looked like the day I bought it. They did a great job with my shoes, and I know they can be very challenging to clean. Kimmel's even let my grandmother-in-law come in to see how it was bustled and packaged. I was very happy with my experience with Kimmel's. Emily

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you Emily for your trust in us. Yes the shoes were a challenge. You can thank Mr. Kimmel personally for that one, as he took charge of cleaning those items himself. It was a pleasure to work with you.

User5218134

Event date: 06/17/2015

4.8
  • Quality of service 5.0
  • Value 4.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

They worked with me to provide dress restoration through the mail and keep it secret from the better half! Great experience.

User6820463

2+ years ago

4.7
  • Quality of service 4.5
  • Value 4.0
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

You will get personalized attention with this company, which I greatly appreciated. They offer a lifetime warranty on their work if you keep the box sealed, but you can see the dress before they box it up to make sure it was cleaned well. They also give you a pair of gloves in case you do want to take it out of the box later. These are all reasons why I felt like it was worth it to pay a little more to use this company than to ship off my dress to a company that charged less but also offered much less.

Kimmel Wedding Gown Preservation and Restoration's reply:

Thank you for the opportunity to turn your gown into a keepsake for the future. It was a pleasure to meet you and work with you. Have a happy ever after.

L
Linda

Married on 09/24/2011

4.7
  • Quality of service 5.0
  • Value 3.5
  • Professionalism 5.0
  • Responsiveness 5.0
  • Flexibility 5.0

I had my daughter-in-law's wedding gown restored and preserved for a Christmas gift 3 years after their wedding. Since it had been so long and the dress was so soiled we were not sure how it would turn out, but it turned out better than I could have expected! They were able to get out all the stains and repaired the intricate beading. My daughter-in-law cried when she saw it!

Kimmel Wedding Gown Preservation and Restoration's reply:

We are so pleased that you and your daughter-in-law were happy with our service. We get so excited for the brides that use our preservation services because we know it will be a treasured heirloom.

User3385858

2+ years ago

4.5
  • Quality of service 5.0
  • Value 4.5
  • Professionalism 4.5
  • Responsiveness 5.0
  • Flexibility 3.5

Very happy with results and will make a wonderful keepsake

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