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Martellens Dress & Bridal Boutique Reviews

Martellens Dress & Bridal Boutique

Martellens Dress & Bridal Boutique

Lemont, IL
4.7 out of 5 rating, 40 Reviews
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Reviews

4.7 out of 5 rating
40 Reviews
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    4.7 out of 5 rating
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    4.7 out of 5 rating
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    4.7 out of 5 rating
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    4.7 out of 5 rating
87% Recommended by couples

Awards

40
WeddingWire Couples' Choice Awards 2018 Winner
  • Anna
    Anna P. Sent on 10/19/2023
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    Martellens is the best!

    My dress was the perfect dress and working with them at the shop was so easy! I loved everything about them and would highly recommend!
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    Nh Sent on 09/04/2023
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    Highly Recommend

    I initially chose this shop because they carried a Maggie Sotero gown that I wanted to try on. I was able to make an appointment and bring a few guests. Karen helped me at this first appointment. She knows what she is doing! She pulled the dress I came in to try and a few others. After watching my reactions, she pulled another Maggie Sotero gown and told me to try it on. It was the one, and Karen knew it before I even knew it. I did not need to try on any other or look at any other shops. Karen styled it by adding a belt, earrings, and a veil. They all looked perfect with the dress, so I did not need to look for accessories. She even had a suggestion for how to bustle the train.

    Mary Beth and Karen were so kind. Every time I came in to the shop for fittings, they remembered me. I was never actually worried about my dress because I knew it was in good hands. My dress had a very long train, which I wore as is for my ceremony. We were able to alter my dress for the reception so the train was actually hidden underneath, maintaining the dress shape. They also gave me recommendations for preserving my beautiful dress.

    I highly recommend Martellen’s Bridal.
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    Melissa T. Sent on 04/14/2023
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    Dream come true!

    A beautiful boutique with even more beautiful staff! I could not have picked a more perfect place to find my dress. These ladies were with me from start to finish through the bridal process and my gown was absolutely perfect! Highly recommend Martellen’s Bridal.
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  • L
    Laura Sent on 11/11/2022
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    The Most Wonderful People

    I went to 4 bridal shops when shopping for my wedding dress. My budget was $2000 and I came in right at that mark in a Stella York including alterations (I did buy a veil separately). The women at Martellen's were by far the most professional, least pushy, and had a great eye for what would flatter me. Karen spent close to 2 hours going through all the racks and ultimately found the dress that suited me perfectly; I got compliments the entire day of the wedding and even after the fact.
    Alterations were done in house and were perfect.
    They keep the dress until the week of your wedding, steam it, and bag it for you.
    (photos from my venue)
  • Lisa
    Lisa Sent on 01/23/2023
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    Wonderful for finding your dress!

    After postponing due to COVID, I had some strong doubts about my original wedding dress (which was previously purchased at a different dress shop). It needed lots of alterations, and even then, I wasn't sure how it was going to turn out. So I went dress shopping again to find a different dress. After going to nearly every dress shop in West Michigan (some of them twice) and not having any luck, I ended up traveling back to near my hometown in Illinois to dress shop. The consultant that I worked with was so helpful and kind! She listened to what I was envisioning, what I liked, what I didn't like, and she respected my budget by only showing me dresses that were within my range and that would arrive before my July 2022 wedding. I found my dress at Martellens, and they helped me customize it to exactly what I was looking for! They sent me occasional status updates, and also texted me photos when it arrived. They were also able to accommodate my need for dress fitting appointments in the evening, since I drove in from Michigan. I strongly recommend them for purchasing a dress!
  • Shanna
    Shanna Sent on 11/09/2020
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    Best bridal experience-- for ALL brides!

    I love Martellen’s!! My sister found her dream dress there last year so I knew I had to go to find mine. We both worked with Missy who is an amazing consultant and truly cares about finding her brides the perfect dress. Off of only a few details I provided of what I liked, she was able to pick winner after winner and I found my dress!
    The best thing about Martellen’s is how supportive and body positive the staff is. I had emailed ahead of time to make sure there would be samples I, a size 12, would be able to put on my body. My experience was awesome and never at any time did I feel uncomfortable with my body. I appreciate the large selection of sample sizes as well as the compassion and enthusiasm of the consultants! I can’t recommend this salon more.
  • Allison
    Allison L. Sent on 10/02/2021
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    Sweetest little bridal boutique with a great seamstress!

    I found Martellen's through my cousin & sister, who'd both tried dresses on there, but didn't end up getting their gowns there. I however found my dream dress at Martellen's. Not only that, but about a month before my wedding when I went in for a fitting the dress was tight. I was on the verge of tears when the seamstress said, "It's no problem. There's plenty of room. I can take it out a bit." Sure enough, on my next fitting the dress fit like a glove. I felt like a queen the whole night, and people are still telling me how gorgeous my dress was. Thank you, Martellen's!!!

    Martellens Dress & Bridal Boutique's reply:

    We are so happy you loved your dress Allison! Thanks so much for the kind review. You look stunning!!
  • Abby
    Abby I. Sent on 11/10/2021
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    Amazing shopping experience!!!

    The ladies at Martellen's were so helpful as we shopped for our dresses. We came in with an idea of what we both liked, and we both left with dresses that we LOVED! And they made the whole experience so much fun. We wanted to shop together without seeing each other in the dresses, so they helped us alternate coming out of the dressing rooms. When we had our favorite dresses at the end of our appointment, they even helped us come out blindfolded so that our families could see us both in our dresses next to each other!
  • Kelsey
    Kelsey B. Sent on 08/21/2020
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    Beautiful selection and sweetest owners!

    I had the longest day of trying on dresses and was so drained but the workers at Martellen's were so patient with me and did everything they could to find the right dress for me. I didn't even want to put on the last one they pulled but I'm so glad I did because it became my dream dress! they have the best selection and were so flexible and helpful to get me everything I needed. They catered to me so well and helped decompress this stressed out covid bride. Go there first!!
  • Kirsten
    Kirsten S. Sent on 12/30/2019
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    The dream experience!

    I had the experience every girl dreams of when shopping for a wedding dress! The shop is beautiful! The staff is friendly, helpful, organized, and all around amazing! She made sure I only tried on dresses within my budget and helped me with styles I was interested in. I can’t say enough about how amazing Martellen’s is.
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    Jennette Sent on 08/21/2020
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    Great boutique!

    This is the place to go for your one of a kind wedding dress!!! Make an appointment and go try dresses on! It’s fun and they really get to know you and your style! Didn’t have to go anywhere else looking for a dress!
  • Becca
    Becca D. Sent on 06/06/2019
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    Wonderful!

    This is the place to go for your wedding dress!! They were so friendly and professional! It was so nice to have someone focused just on me, rather than being one of 20 other brides in a salon shopping at the same time. They made this experience so very special for me! 110% recommend them for your wedding dress!

    Martellens Dress & Bridal Boutique's reply:

    Thanks so much Becca for the nice review. We enjoyed having you in our shop, and it was a pleasure for us to assist you. Happy to see you had such a fabulous wedding day!
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    Trish Sent on 01/27/2019
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    Great Experience!!

    Mary Ellen was extremely helpful, she knew the inventory like the back of her hand. She truly listened to what I was looking for and was able to bring dresses that fit exactly my taste! This salon has one of the best selections of dresses I have visited!! Amazing!
  • Jessica
    Jessica Sent on 11/02/2018
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    Dream come true

    The staff was professional and friendly! The boutique has a large selection of dresses for you to choose from. I was very pleased with my alterations. The dress was absolutely stunning!
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    Laura Sent on 10/30/2017
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    If I had to describe Martellen’s in one word, it would be FABULOUS!! This warm and friendly bridal boutique exudes everything you could possibly be looking for when finding your perfect dress – wonderful staff, a super relaxed atmosphere, and a HUGE selection of designer dresses. I had previously tried four other bridal boutiques and truly thought maybe the whole “this is it” feeling of finding my dress just wasn’t for me. The other places felt cold and the dresses just didn't excite me. Then I went to Martellen’s. I remember looking at my mom saying, “Why did we waste our time going anywhere else?!” Martellen’s had SO many dresses and the staff was incredibly knowledgeable and helpful. The owner, Mary Ellen, suggested I try on a dress that she thought I would look good in. I laughed a bit because it wasn’t a style I had even thought about trying on and sure enough I put that dress on and had tears in my eyes. It was the feeling I had been hoping for when finding my perfect dress! The serviceability didn't stop there - they had me come back as many times as needed for alterations. They wanted my dress to fit exactly how I wanted it. If I could give more than 5 stars, I would! Thank you Martellen's, for helping me find my perfect dress and for making me feel like the most beautiful bride on my wedding day!
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    Kelly Sent on 09/14/2017
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    Came here specifically to find a Maggie Sottero dress. And I couldn't have asked for better service. These ladies actually cared about me and my day!
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    Gianna Sent on 08/18/2018
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    The women of Martellen's truly have a gift at helping their brides select the dress of their dreams. The entire experience was one that I look back on and wish I could relive over and over again. They make each bride feel beautiful and special and this is because they have a genuine care for their brides and the visions you hold for your big day. Every bridal appointment was stress free and fun as every bride hopes it to be. The seamstresses are beyond talented and super sweet. You can trust on them to help make your dress feel as though it was custom made just for you!

    Thank you to the wonderful team at Martellen's, you ladies are one of a kind!!!!
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    Colleen Sent on 10/12/2017
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    I absolutely love Martellens! I would recommend them to ANYONE!! I found my dream dress here and the price was extremely reasonable!! I didn't believe the price when they first said it! It was actually cheaper here than at another place I had tried it on! The ladies here are so nice and helpful. They make everyone feel welcome :) They were also great when it came to my dress fittings! I accidentally had the seamstress take the dress in a little too much in the back, and they gave me their professional opinion to have the seamstress let it out a little so that I would be more comfortable on my wedding day! Thank you again for everything!!! :) I would go back here in a heartbeat!
  • J
    Janet Sent on 11/07/2016
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    I had the best experience at Martellen's every single time I came here. Every one of these wonderful ladies are amazing and they will make your dress shopping experience wonderful. Their dresses are gorgeous and affordable. They'll definitely help you find the perfect dress for you! I went on a Tuesday in the early afternoon and I was the only one there, which was nice. They do get really busy on Saturdays but from what I saw when I would come in for my fittings, they're still very attentive to each bride. I probably tried on at least 20 dresses and some of them multiple times and not once was that an issue. My consultant wanted me to find my perfect dream dress and I wasn't pressured at all to make a decision. I did find my dress that day and it actually ended up being the dress she and Mary Ellen suggested I try on. I had alterations done by one of their seamstresses and she was so sweet and talented. Everything was perfect and I definitely looked and felt beautiful on my wedding day!!

    Do not hesitate to make an appointment to try on dresses at Martellen's. I absolutely love my dress and I'm genuinely going to miss coming in for my fittings and seeing these amazing ladies!!
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    Amanda Sent on 09/07/2016
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    Don't even bother going to any other bridal salon/boutique. Martellen's was amazing. Very helpful, nice, and accommodating. If you're in need of a wedding dress, please come see them!! The seamstress is absolutely amazing too!!
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    Colleen Sent on 11/11/2016
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    The staff at Martellens is amazing! I had a wonderful experience and loved working with Mary Ellen. The dress selection is great and I just loved my dress by Sottero Midgely. My dress was a little tight on my final fitting and they were able to let it out a bit within a half hour to make it just perfect for me to take. Very satisfied.
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    Christy Sent on 08/25/2016
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    I checked out a number of Bridal Salon’s when shopping for a wedding dress and Martellen’s was fantastic! I was getting married on a beach and looking for a dress that fit with that environment. It was somewhat difficult finding something in the style/material I was looking for. The selection at Martellen’s was great! They had a wide variety of dresses and a number of styles that I really liked without sticker-shock prices. The service was also wonderful! Missy (I believe that was her name) was such a pleasure to work with. She was patient and very good at making suggestions based on my likes/dislikes as I was trying the dresses on. She didn’t pressure me to buy something that day and even encouraged me to keep my other dress appointments even after I found a dress that I thought would probably be the one. Sure enough, I ended up back there ordering that very dress! (Maggie Sottero is a genius…love, love, love her dresses!) All the women that work at Martellen’s were friendly and knowledgeable and treated us very well every time we came in. Fortunately, my dress didn’t need much in the alternation department, but what was needed, was done exceptionally well by their tailor and didn’t cost me a fortune! They were quick and on-time with everything, appointments, alterations, etc. They also did a great job steaming the dress and getting it ready to transport. My parents drove the dress to our wedding and 3 days, (and multiple hotel rooms later) it looked just as good as the day they picked it up. Thank you Martellen’s!

  • OttersHavingFun
    Arielle A. Sent on 04/11/2016
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    I bought my wedding dress from Martellen's and they were so great to work with. They had a great selection of gowns and they did a great job of finding gowns for me to try on that were what I had pictured in my mind wearing. I found my dress in 1 visit! They were friendly and did not rush you at all. I was an out of town bride and they were so accommodating of my schedule. I did my alterations here as well and they turned out great. Martellen's made wedding gown shopping an absolute joy.
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    Caitlin Sent on 03/05/2015
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    This was my one stop shop for my wedding dress! Fortunately, I already knew which designer I wanted and the general style. In a random Google search I stumbled upon Martellen's and thank goodness for that! From the initial phone contract all the way through now (dress and veil are in, first fitting completed) I have received nothing but great service. Now, I do have to say that I prefer not to be fussed over as a bride, and I think this place does it just the right amount. They make you feel special but are not in your face. I was able to find the EXACT dress I was looking for. They also were very flexible when I had a change of heart the next day and asked to have a corset back rather than rhinestone buttons! The answer was "no problem!". My wedding dress and veil both came in two months early which allowed me to get the initial fitting done before my planning has gotten too crazy. I have one more fitting scheduled a month before my wedding and have no doubt it will be just as great. The ladies here are fantastic!
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    Kellie Sent on 12/01/2014
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    I know multiple brides that went to Martellen's and loved it! So, I thought I'd try them out! I am so glad I decided to get my dress here. They are so nice and patient, you don't feel rushed like you do at other places. The service is wonderful, and they will not let you walk out the door until your dress fits you perfectly and you are comfortable in it. My dress was came in with more than enough time for alterations which I had done there by their seamstress (she is great also)!
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