Music Factory Reviews

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4.9 out of 5 rating

4.9 Excellent

4.9 out of 5 rating

121 Reviews

97% recommend it

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• Quality of service
  4.9 out of 5 rating
  4.9
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• Professionalism
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  4.9
• Value
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Awards

121

+22 User photos

• Featured

  Melissa Sent on 05/03/2023
  5 out of 5 rating

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  Exceptional and professional music and MCing

  These guys nailed it, absolute perfection from ceremony to reception. And they were so easy to work with! We never had to chase anyone down or worry that they couldn't find the venue locations or anything.
  
  Most importantly though, I have to say DJ Juan V. *killed it*. The main thing we had emphasized when talking with him before the weeding was we wanted to throw a lot of tradition out the window (no first dance or anything) and just have a lot of high energy dancing at the reception. He played a great blend of our requested genres and some local music, and absolutely nothing corny or overplayed. Everything felt fresh while still accessible for older generations. That was exactly what we were hoping for-- a fun party in Puerto Rico with all our favorite people where everyone was able to have a good time.
  
  Weeks later and I'm still hearing comments about how fun our reception was. I believe my mom put it best: "I don't think there were any butts in chairs the whole night!" To DJ Juan: I'm sorry we didn't have more time to talk to you the day of the wedding, we were too busy dancing! If we ever hold another event in PR you're definitely top of our list. Thanks for everything!

  These guys nailed it, absolute perfection from ceremony to reception. And they were so easy to work with! We never had to chase anyone down or worry that they couldn't find the venue locations or anything.
  
  Most importantly though, I have to say DJ Juan V. *killed it*. The main thing we had emphasized when talking with him before the weeding was we wanted to throw a lot of tradition out the window (no first dance or anything) and just have a lot of high energy dancing at the reception. He played a great blend of our requested genres and some local music, and absolutely nothing corny or overplayed. Everything felt fresh while still accessible for older generations. That was exactly what we were hoping for-- a fun party in Puerto Rico with all our favorite people where everyone was able to have a good time.
  
  Weeks later and I'm still hearing comments about how fun our reception was. I believe my mom put it best: "I don't think there were any butts in chairs the whole night!" To DJ Juan: I'm sorry we didn't have more time to talk to you the day of the wedding, we were too busy dancing! If we ever hold another event in PR you're definitely top of our list. Thanks for everything!

  Music Factory's reply:

  Hello Melissa,
  
  We are so excited to read your review! We are so happy that you had a blast at your wedding with DJ Juan V. and that you liked our service! Our team really loves their work and we are focused on giving the best service so that our clients have a memorable time! Thank you so much for your words and we look forward to the next!
  All the best!
  
  Nilda & the Music Factory Team
• Maria C. Sent on 11/03/2023
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  Best night of my life

  The best night of my life. Music was great and accommodating to different cultures and kept the party going. The dj was so nice! Def recommend music factory to anyone getting married in PR. The best of the best!

  The best night of my life. Music was great and accommodating to different cultures and kept the party going. The dj was so nice! Def recommend music factory to anyone getting married in PR. The best of the best!

  Music Factory's reply:

  WOW, Maria!!! Thank you for sharing your experience with us we are so happy to know that you enjoyed our services and are thrilled to receive this great review! THANK YOU SO MUCH!
  
  Music Factory Team!
• Maria I. Sent on 11/14/2023
  5 out of 5 rating

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  Excelente servicio

  Excelente Servicio, 100% recomendados, a nuestros invitados les encantó la música y animaron mucho durante todo el tiempo de nuestra boda!

  Excelente Servicio, 100% recomendados, a nuestros invitados les encantó la música y animaron mucho durante todo el tiempo de nuestra boda!

  • +4 photos

  Music Factory's reply:

  Gracias Maria por tu review! Que alegria para nosotros saber que disfrutaron todos de esta gran noche y que nuestros servicios fueron del agrado de todos. Gracias por compartir estas fotos tan especiales! Les deseamos Muchisimas Felicidades en esta nueva etapa!
  Atentamente,
  Music Factory Team
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• Honey Sent on 02/08/2024
  5 out of 5 rating

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  Great Sound

  We had an out of state DJ , so we needed them for sound , but amazing work. DJ was happy with them too.

  We had an out of state DJ , so we needed them for sound , but amazing work. DJ was happy with them too.

  Music Factory's reply:

  Hello Honey!
  
  We are so grateful for your feedback. We appreciate your review and look forward to your next celebration in Puerto Rico!
  
  Kind regards,
  Nilda Ortiz
  MF, Inc.
  
  
• Amanda M. Sent on 07/12/2023
  5 out of 5 rating

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  Great experience

  The DJ was responsive and professional. There were some songs on our request list not played, but the DJ did do a great job of following the vibe of the crowd and had everyone on the dance floor!

  The DJ was responsive and professional. There were some songs on our request list not played, but the DJ did do a great job of following the vibe of the crowd and had everyone on the dance floor!

  Music Factory's reply:

  Thank you so much Amanda for your feedback and positive review! We are very happy that you liked our services!
  Congratulations in you Wedding and wishing you and your husband all the best!
  
• Tesfu M. Sent on 07/04/2023
  5 out of 5 rating

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  Great team from booking to the event day, very supportive and accommodative.

  Very professional and flexible that made our wedding a blast.

  Very professional and flexible that made our wedding a blast.

  Music Factory's reply:

  Hello Tesfu!
  It was an honor to work with you in the planning and services for your Wedding Services! We are so happy that it was a memorable day!!! Thank you so much for your positive feedback and we look forward to service you in the near future!
  
• Ector Sent on 06/24/2023
  5 out of 5 rating

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  Outstanding

  Excellent service with a great price an on our budget. Super responsible and flexible. The music was always playing and all the people were enjoying it. I will always recommend them.

  Excellent service with a great price an on our budget. Super responsible and flexible. The music was always playing and all the people were enjoying it. I will always recommend them.

  Music Factory's reply:

  Thank you so much Elsa! We heard it was an increase party!!! We are so happy that you like our recommendations and service!!!! Looking forward for the next!!!!
• Erika R. Sent on 06/20/2023
  5 out of 5 rating

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  Wedding Villa Montaña

  Great service and all around production at the wedding. From the:
  Dj
  lights
  Sound
  Services
  Staff
  Everything was a 20 out of 10. Highly recommended.
  
  Erika Ramón

  Great service and all around production at the wedding. From the:
  Dj
  lights
  Sound
  Services
  Staff
  Everything was a 20 out of 10. Highly recommended.
  
  Erika Ramón
• Jackie R. Sent on 02/22/2023
  5 out of 5 rating

  5.0
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  We partied too hard

  Wonderful to work with, showed up on time. Played super fun music! We had too much fun. Fireworks were a fun surprise!

  Wonderful to work with, showed up on time. Played super fun music! We had too much fun. Fireworks were a fun surprise!
• Anelyn M. Sent on 07/16/2023
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  Just amaze!

  Music Factory really amazed us with their professionalism, communication and ideas. DJ booth was great and lights created an incredible ambience that was really complemented by everyone at the wedding! They even surprised us with Sparklers, OMG those lights are just WOW! Thanks MF for making our wedding a dream come true.

  Music Factory really amazed us with their professionalism, communication and ideas. DJ booth was great and lights created an incredible ambience that was really complemented by everyone at the wedding! They even surprised us with Sparklers, OMG those lights are just WOW! Thanks MF for making our wedding a dream come true.
• Maria O. Sent on 10/05/2022
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  Amazing & reasonable

  He did a great job with everything!
  They are reasonable!
  Just got married at La Concha 10-01-22

  He did a great job with everything!
  They are reasonable!
  Just got married at La Concha 10-01-22

  Music Factory's reply:

  Hello Maria!!!
  Thank you so much for you feedback! We truly appreciate your confidence in us and we are very excited that you had a memorable wedding day!!!
  On behalf of our team Congratulations to you at your fiancé and we look forward for many other celebrations!!!
  Sincerely,
  
  Nilda Ortiz
  MF, Inc.
• Jean P. Sent on 07/21/2022
  5 out of 5 rating

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  ¡Everything was Perfect!

  Gracias a Music Factory, Inc. nuestra boda fue PERFECTA. No tenemos palabras para expresar lo maravillosa que fue nuestra experiencia desde: iluminación, pista, música, efectos especiales y personal. Su organización, puntualidad y compromiso nos llenó de tranquilidad. Nos sentíamos sumamente confiados en que su trabajo sería espectacular y así fue. Los invitados estaban sorprendidos de lo hermoso que se veía todo y nos lo comentaron en un sin número de ocasiones. En fin, una boda de ensueño gracias a su equipo, estamos complacidos y felices de haber contado con ustedes en uno de los días más importantes de nuestra vida.
  
  Sheila y Jean Paul
  10/jul/22
  

  Gracias a Music Factory, Inc. nuestra boda fue PERFECTA. No tenemos palabras para expresar lo maravillosa que fue nuestra experiencia desde: iluminación, pista, música, efectos especiales y personal. Su organización, puntualidad y compromiso nos llenó de tranquilidad. Nos sentíamos sumamente confiados en que su trabajo sería espectacular y así fue. Los invitados estaban sorprendidos de lo hermoso que se veía todo y nos lo comentaron en un sin número de ocasiones. En fin, una boda de ensueño gracias a su equipo, estamos complacidos y felices de haber contado con ustedes en uno de los días más importantes de nuestra vida.
  
  Sheila y Jean Paul
  10/jul/22
  

  Music Factory's reply:

  GRACIAS JEAN PAUL Y SHEILA!!! por tan lindas palabras hacia nuestro trabajo y hacia nuestro equipo de trabajo! Son una pareja ganadora y les deseamos muchas felicidades!
  Agradecidos siempre!
  
  Music Factory Team
• Claudia G. Sent on 10/30/2022
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  Excellent Services

  When I look back at my dream wedding, I acknowledge that I couldn't have done it without Music Factory. The team represents among the highest levels of customer service I have experienced. From the DJ to the lighting, everything was exceptional. Their support was excellent from the beginning to the end of the process. Nilda, Carlos, and their team first assisted in developing the vision; their ideas were unique and aligned with my interests and style. They independently communicated with all the other vendors to coordinate the details. I felt like a guest at my wedding since their team knew what to do and never asked me for guidance. I enjoyed the sparklers while dancing with my husband and when the confetti fell around midnight. DJ Gabriel was amazing; he played our favorite songs and kept our guests on the dance floor all night. I am unbelievably happy to have used them in my wedding, and I highly recommend them to anyone after my experience. Planning a wedding can feel stressful, but the Music Factory team made the planning smooth and enjoyable. Working with them was among the best parts of the planning process. Thank you to the Music Factory team for making our dream wedding come to life!

  When I look back at my dream wedding, I acknowledge that I couldn't have done it without Music Factory. The team represents among the highest levels of customer service I have experienced. From the DJ to the lighting, everything was exceptional. Their support was excellent from the beginning to the end of the process. Nilda, Carlos, and their team first assisted in developing the vision; their ideas were unique and aligned with my interests and style. They independently communicated with all the other vendors to coordinate the details. I felt like a guest at my wedding since their team knew what to do and never asked me for guidance. I enjoyed the sparklers while dancing with my husband and when the confetti fell around midnight. DJ Gabriel was amazing; he played our favorite songs and kept our guests on the dance floor all night. I am unbelievably happy to have used them in my wedding, and I highly recommend them to anyone after my experience. Planning a wedding can feel stressful, but the Music Factory team made the planning smooth and enjoyable. Working with them was among the best parts of the planning process. Thank you to the Music Factory team for making our dream wedding come to life!

  Music Factory's reply:

  Claudia thank you so much for your review. Your words fill us with great emotion and we are glad to have been part of such a beautiful day for you and your family!
  We look forward to future celebrations and all the best to you and Guillermo!
  
  Sincerely,
  Music Factory Team
• Krystal S. Sent on 07/13/2023
  5 out of 5 rating

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  Excellent Team!

  We had such a great experience working with Music Factory for our couple's wedding. From the initial contact to wedding day, the entire team was extremely helpful, professional, and overall fun and amazing to work with. We cannot recommend Music Factory enough. 10/10!!

  We had such a great experience working with Music Factory for our couple's wedding. From the initial contact to wedding day, the entire team was extremely helpful, professional, and overall fun and amazing to work with. We cannot recommend Music Factory enough. 10/10!!

  Music Factory's reply:

  Thank you so much Krystal for your feedback! We are delighted that you like our service and we are very excited that you had a wonderful time!!! Please share pictures when you have a chance!
  
• Ana Sent on 07/24/2022
  5 out of 5 rating

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  Absolutely amazing!

  This company is very knowledgeable and attentive to detail. Perfect is their standard. Nilda was amazing and her team too. I will highly recommend them for any activity. I had the wedding of my dreams and my family and friends had a blast!

  This company is very knowledgeable and attentive to detail. Perfect is their standard. Nilda was amazing and her team too. I will highly recommend them for any activity. I had the wedding of my dreams and my family and friends had a blast!

  Music Factory's reply:

  Ana!!! Thank you so much!!!! We really enjoyed working with you and assisting you in the designing of such a memorable day. You and your family are GREAT! We really appreciate all the confidence you place in our team and are very happy that enjoyed it all!
  Best regards,
  MF, Team
• Mike Sent on 01/27/2022
  5 out of 5 rating

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  Music Factory Is a Must for Your Wedding

  Nilda and her team at Music Factory were amazing to work with and made our dream wedding a reality. The lighting and special effects they have were surreal and beyond anything any of us could imagine. Everything was coordinated with the DJ and the music so it was flawless execution, the production was as if you were at a night club or festival.
  
  They are the best in PR!

  Nilda and her team at Music Factory were amazing to work with and made our dream wedding a reality. The lighting and special effects they have were surreal and beyond anything any of us could imagine. Everything was coordinated with the DJ and the music so it was flawless execution, the production was as if you were at a night club or festival.
  
  They are the best in PR!

  Music Factory's reply:

  Hello Michael!!!
  OMG your wedding was one of our favorites!!!!! Thank you so much for your confidence and for letting us be part of such a great Wedding !!!
  We wish you and Nicole all the best in your marriage!
  Regards from Puerto Rico!
  
  Nilda Ortiz and the Music Factory Team
• Maricel Sent on 02/15/2019
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  Absolutely amazing!

  I am an event planner in the state of FL. We planned a destination wedding in Puerto Rico and this amazing company was in charged to keep all our guests dancing. Excellent team! Wonderful management! Words cannot describe what an amazing experience we had with this company! You will be in great hands with Music Factory!

  I am an event planner in the state of FL. We planned a destination wedding in Puerto Rico and this amazing company was in charged to keep all our guests dancing. Excellent team! Wonderful management! Words cannot describe what an amazing experience we had with this company! You will be in great hands with Music Factory!

  Music Factory's reply:

  Dear Maricel,
  Thank you so much for your appreciation to our Team and service. It was really great working with you all needs for this wonderful couple! Please do not hesitate in calling us if you would need anything here in Puerto Rico.
  Muchas gracias!!!
  Music Factory Team
• Michael S. Sent on 08/30/2021
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  All good in SJU

  Music Factory promised, and delivered. This agency is top shelf, and I work with a LOT of different ones.

  Music Factory promised, and delivered. This agency is top shelf, and I work with a LOT of different ones.

  Music Factory's reply:

  Dear Mr. Suman,
  We feel honored for your positive feedback! We know you are a knowledgeable person in the entertainmet industry and that makes more important for us! We hope that we can work together in a near future!
  Looking forward!
  Sincerely,
  Music Factory Team
• Jazmyn W. Sent on 08/16/2021
  5 out of 5 rating

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  Absolutely Amazing

  Highly, highly recommend music factory for anyone. Our DJ was amazing and everyone from our party loved the music.

  Highly, highly recommend music factory for anyone. Our DJ was amazing and everyone from our party loved the music.

  Music Factory's reply:

  Hello Jazmyn!!!
  We are so happy that you had a great time in your wedding. DJ Johnatan is a great DJ! We really appreciate your feedback and look forward for next celebrations! Congratulations in your wedding!!!
  
  Music Factory Team
• Deneece Sent on 09/01/2021
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  Absolutely Amazing

  From start to finish his service was on point. Very professional and prompt. The groom and I and all of our guest danced the night away at our wedding. It was a celebration and Music Factory did not disappoint. We celebrated all night long.

  From start to finish his service was on point. Very professional and prompt. The groom and I and all of our guest danced the night away at our wedding. It was a celebration and Music Factory did not disappoint. We celebrated all night long.
• Maria C. Sent on 08/13/2021
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  The absolute best!

  Music Factory has an amazing team! Their expertise and knowledge saved the day! They are responsible and are always making sure they are providing everything you want and need for a perfect wedding.

  Music Factory has an amazing team! Their expertise and knowledge saved the day! They are responsible and are always making sure they are providing everything you want and need for a perfect wedding.

  Music Factory's reply:

  Hello Maria Cristina and Juan Carlos!!!
  We are really appreciate your great review and are grateful to have been part of such a wonderful and magical day! We wish you all the best and happiness in your marriage!
  
  Sincerely,
  Music Factory Team
• Amabel E. Sent on 07/01/2021
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  Servicio excelente desde el primer contacto con el representante de ventas.

  Music Factory demostro ser la mejor compania en Puerto Rico. Desde el primer contacto con su representante la experiencia fue de primera. La musica, las luces y todo lo que nos ofrecio Music Factory fue clave para que la Boda fuera perfecta. Gracias. Los recomiendo hoy, manana y siempre.

  Music Factory demostro ser la mejor compania en Puerto Rico. Desde el primer contacto con su representante la experiencia fue de primera. La musica, las luces y todo lo que nos ofrecio Music Factory fue clave para que la Boda fuera perfecta. Gracias. Los recomiendo hoy, manana y siempre.

  Music Factory's reply:

  Gracias Amabel por tus palabras! Un placer poder trabajar una boda tan linda y especial!!!
  
  Siempre a tus ordenes!
  
  Music Factory Team
• Raquel T. Sent on 06/14/2021
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  Music Factory is the Best!!!!

  Excellent service. A very committed, responsible and organized team. They made the night magical and unique. Fully recommended.

  Excellent service. A very committed, responsible and organized team. They made the night magical and unique. Fully recommended.

  • +3 photos

  Music Factory's reply:

  Raquel and Pin...Thank you so much for your review! It was so great to be part of your wedding!!! It was so great to see how you and your guests enjoyed all Sparklers and to know that you like everything is our best reward!!!!
  Thank you!
  Music Factory Squad
• Gabriela A. Sent on 06/14/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The best! Los mejores!

  AMAZING! Without a doubt the best! From the DJ, to ambient lighting, to confetti, to sparklers, they did an amazing job. Always very responsive and accomodating any last minute changes.

  AMAZING! Without a doubt the best! From the DJ, to ambient lighting, to confetti, to sparklers, they did an amazing job. Always very responsive and accomodating any last minute changes.

  • +2 photos

  Music Factory's reply:

  GABRIELA!!!!!Thank you so much for this great review!!! We enjoyed so much working with you, your family, and your incredible team!!! We really appreciate your kind words and look forward to future celebrations!!!
  Music Factory Squad
• Laura Sent on 03/19/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  DJ and Special Effects

  DJ Juan did an amazing job getting the party started to keeping the energy alive all night. The cold fireworks were a massive hit and left our guests in awe. We couldn’t have been happier with how our reception turned out and would highly recommend their services to all who want to have the best party of their lives!

  DJ Juan did an amazing job getting the party started to keeping the energy alive all night. The cold fireworks were a massive hit and left our guests in awe. We couldn’t have been happier with how our reception turned out and would highly recommend their services to all who want to have the best party of their lives!

  Music Factory's reply:

  Hello Laura!!!!
  Your wedding was so beautiful and you guys are a great couple!!!! We are so happy for your great feedback and that you enjoyed your Wedding Day!
  Thank you so much and looking forward to future celebrations!
  
  All the best
  MF Team

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