New York Lace Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
149 Reviews
91% recommend it
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Featured
![Morgan]()
Morgan Sent on 08/13/2020Best bridal salon experience I could have asked for!
Look no further if you want a bridal salon that takes your business seriously and aims to make you feel beautiful no matter what your body type. Rest assured that New York Lace is taking all COVID-19 safety measures seriously and cares about keeping you safe.
Upon arrival, there was a very clear sign on their door with the phone number I needed to call to be let in for my appointment. I had the pleasure of working with Lana for my appointment on 08/08/20. She greeted my mom, one of my bridesmaids, and I at the front entrance with such positive energy and an amazing attitude.
Prior to trying on dresses, Lana took the time to sit down with me and my guests to get a better idea of my wedding vision, likes, dislikes, and dress dreams. She made me feel listened to and appreciated the entire visit. I also had the entire mirror/pedestal trying on area all to myself to avoid contact with other groups.
By the end of my 90-minute appointment, I found my dream dress and the most beautiful veil and accessories. No matter what your budget, the quality of designer dresses at New York Lace is unmatched.
The owners themselves take great pride in their family-owned business and the history of the store. They even make the trips themselves to New York City and other designer studios to see the finished dress designs before buying them for New York Lace.
One last part of the New York Lace experience I feel is worth mentioning is all alterations are done in-house and are included with the purchase price of your dress at check out. There are no surprise costs! Even though I am still very early on in the alteration process, the staff could not be more friendly.
Bottom line: please take the time to visit this store. I believe that all Boston-area brides should have the opportunity to experience the great customer service and positive attitude at New York Lace. Ask for Lana as your stylist and you will not be disappointed.
New York Lace's reply:
Morgan! What a beautiful review, I am so blessed to have you as a bride! I am so glad you felt this celebrated and know everything we do is for you, our bride!
Thank you so much! -Lana -
![Stephanie]()
Stephanie B. Sent on 03/03/2024Darlene made the process so easy
I’m so happy I found my dress at New York Lace. I was a little anxious going into the process but they made it so easy. I was able to try on so many different types of dresses but never felt any pressure to make a decision. My stylist, Darlene, was so sweet and patient and made the whole experience really fun! -
![Kimberly]()
Kimberly G. Sent on 04/10/2021Mercedes- Best Consultant EVER!!!
I can't even begin to describe my experience at New York Lace today. I was so impressed with my consultant Mercedes, I could cry. She is truly a blessing. She helped me pick out my dream dress and I literally had a blast trying on dresses today. Her extensive experience with her profession was visible, every step of the way. She wanted me to have a good time with my mom and sister by my side. You can tell she got into this job for all of the right reasons, she wants to make brides dreams come true! Even if I didn't find my dream dress, her kindness and attention to detail was impecable. The owner/manager Dolores told me I "would not be disappointed." Boy was she right! I am so thankful!!!! Thank you New York Lace! Can't wait to get my dress!!! -
![Brittany]()
Brittany D. Sent on 12/14/2021Family Owned & Attentive to You
If you are looking for a wedding dress buying experience that feels like family, this is it! Dolores and her husband are absolutely amazing and make you feel comfortable throughout the whole process. My wedding was delayed because of covid and they had my dress for almost 2 years. When it came time for fitting everything was done professionally and they made sure to fix anything I needed done. By the time I was done, I wish I had invited them to my wedding! They genuinely enjoy what they do, and you will feel “right at home”! They will go above and beyond for you and I will never forget my experience with them! -
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Ashley C. Sent on 11/23/2021
Truly amazing
Leanna was the girl who helped me pick out my dress and she did not fail. She made me feel so beautiful and every time I went there. Highly recommend -
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![Erin]()
Erin Sent on 07/21/2020It paid off!
I wandered into this store with some friends very casually, not even really "looking" but boy did I fall in love and quickly. Thanks for working with me long distance so well over phone calls and emails, and nailing every fitting! -
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Nicole Sent on 07/31/2019You'll Feel Like Family
My experience was nothing but the best at NY Lace. One of the reasons I choose this shop was because it was so close to my house. My first time looking for dresses I had an amazing shopping experience with a consultant, who no longer works there, who spent over 4 hours with me! When I didn't fall head over heels in love with something, they assured me they could order almost any gown, and that's what I did. The alterations department was top notch! As a survey big chested girl, my biggest fear was as strapless dress. But I ended p with strapless anyway. Let me tell you, my dress did not slip one bit! Even through all the dancing. In addition to my on dress and veil, my MIL and my bridesmaids all got their dresses there as well. Customer Service is a priority and by the end of the year I spent with them Dolores and Fransisco were my family! Fransisco even gave me some amazing pointers for the day of, like holding my flower and how to walk down the carpet ailse, to look and feel my best and most confident. -
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![Jessica]()
Jessica Sent on 06/03/2018Maria was amazing! She really listened to my needs & pulled beautiful wedding dresses, which met my style! I am so thankful to Maria for helping me choose my wedding dress! New York Lace is top notch, Dolores has a fantastic team! -
![Katie]()
Katie Sent on 05/29/2018New York Lace was the first and only Bridal Salon that I went to while shopping for my wedding dress. I had called ahead of time and made an appointment with Fatima. I couldn’t be happier. Fatima was the best. Once we gave her the budget she went and pulled a few dresses for me to try on, and she chose ones that she thought would look good for my body type. Fatima helped me find the wedding dress that I ended up purchasing. I highly reccomend going to New York Lace when shopping for a wedding dress! -
![Alexandra]()
Alexandra P. Sent on 10/31/2018I said yes to the dress!
I would highly recommend New York Lace to any bride looking for their wedding dress! I was feeling anxious about dress shopping and kept putting it off. My Mom made an appointment (along with my Maid of Honor) to go dress shopping for the first time at New York Lace. I said to my Mom that morning "Just to set expectations, there is no way I am buying a dress today. I just want to get ideas." Maria greeted us along with Paula and my anxiety about dress shopping immediately went away! They went above and beyond to make me feel comfortable, pulled dresses that matched my inspiration and truly gave me the perfect wedding dress shopping experience! Not only did I walk away with my dress but my veil and belt! This dress experience was probably the first moment I truly felt like a bride and am so grateful that I was able to have this on my first shopping trip! You truly won't regret going shopping at New York Lace. Bonus - not only do they have a fantastic selection of wedding dresses but they also have a wide variety of bridesmaids dresses too!
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