Omni Parker House Reviews

We had our wedding 9/9/23 at the Omni Parker House and could not be more thrilled with our decision. From the moment we met Richard on our first venue tour, I knew that we could trust him with our wedding. Throughout the entire planning process, we relied on him for his expertise and opinion on everything from timeline, meal choices, and beyond. I asked him no shortage of questions and he was so incredibly patient with me. Once we got closer to the wedding, he coordinated logistics with our vendors and on the day of the wedding, made sure that my vision was executed to perfection. We also worked with Robert to organize our room block, and he was so professional and extremely communicative. We ended up having almost 70 rooms at the hotel. Most of our guests traveled from out of town for our wedding, so having everything in one place and have it be convenient for our guests was very important to us. Anytime I had questions or needed anything changed for a guest, Robert was happy to help.
We had a gorgeous bridal suite that was included in the package that completely exceeded any expectation I had. It was more than enough room for my 9 bridesmaids and four hair/makeup vendors, and felt like such a luxurious place to stay the entire weekend! The hotel staff was also AMAZING. Everyone was raving about how nice and kind everyone was. Pedro (the banquet manager) was incredible to work with. Throughout the night he checked in on us and updated us about what was coming next. Our guests also continue to come up to us, months after the wedding, telling us how delicious the food was! For a couple like us who wanted to get married in Boston, the Omni Parker House was the absolutely perfect venue. Our wedding day was beyond our wildest dreams. Our pictures in the hotel, across the street and in the Public Gardens are so special, and the hotel itself captures the Boston charm that we love so much. The ballroom is not just like any hotel ballroom - it's so unique and beautiful. We truly could not recommend this venue and the incredible staff enough!!

I worked with Richard Pimentel and Robert Brand for my wedding at the Omni Parker House in August 2023. The venue was amazing and Richard and Robert were there to walk me through every step of the process from picking the menu to coordinating vendors to blocking hotel rooms for guests. All of my guests commented on how friendly, helpful and accommodating all of the staff was at the Omni Parker House. I truly had the best day of my life! It was an incredible experience and I originally picked this venue for their food selection and the wedding cake - a two tiered Boston Cream Pie cake. Richard made me feel at ease and I was able to enjoy my wedding day stress free. I would highly highly highly recommend this venue!

I highly recommend Omni Parker House for a venue as they delivered a high value at a reasonable price. Food was excellent and service superb

We cannot say enough good things about our experience at the Omni Parker House. We got married this past April and had our reception in the Rooftop Ballroom at the Omni Parker. From the initial meetings and planning to the week and day of, the Omni Parker House staff was helpful, receptive, and accommodating- they created the wedding of our dreams. Richard Pimentel with the Omni is a gem - he went out of his way to answer all our questions, work within our budget, provide his expert advice and help us to make our wedding reception dreams a reality. We would recommend the Omni Parker House to any couple looking for the perfect Boston wedding day - from the caring and friendly staff to the beautiful ballroom and delicious Boston Cream Pie, you won’t go wrong choosing the Omni Parker House for your wedding day or really any event!

We selected the Omni Parker House to host our daughter’s wedding and it was THE best
decision we could have made. After looking at many possible venues, OPH overwhelmingly won
with its elegance, location, flexibility, value and the benefit of working with an experienced and
profoundly caring staff. Speaking as the mother of the bride, and on behalf of our daughter, we cannot say enough good things about the hotel and its people.

We had the pleasure of working with Richard throughout the process. He is a true
professional, gracious and kind, who cares deeply about the exactness of such an important
day/event and the happiness of his clients. He and his staff (including the wonderful banquet
managers) never used the word “no” and were always willing to be flexible to our needs and
wants, as well as go the extra mile for us. In addition, it was important to us that we could offer
our guests a comfortable and affordable place to stay and Richard made that possible. We were
thrilled that the great majority of our guests were able to stay at the hotel with us to maximize
our time together.

Our daughter and son-in-law’s wedding on August 27, 2022 was simply perfect! The enormous
bridal suite was exceptional for the bride and her attendants for hair, makeup and relaxing.
Richard also found the perfect (and fun) space for the groom and his party to enjoy as well. The
Press Room was an elegant ceremony setting, the Wheatley Terrace Room for cocktails was so
much fun, and the Rooftop Ballroom was beautiful beyond expectation, warm and inviting and
absolutely GLOWED all night. The food from cocktails to dinner was delicious and we were
proud to hear that guests enjoyed their meals. As for the serving staff, they are tenured pros
and it showed with their non-intrusive table service and warm smiles.

The newlyweds were both so happy and proclaimed it “the best day of our lives!” Music to our
ears! Not only did they have the best day but everyone at the wedding agreed the party
couldn’t have been more fun. In fact, months later we are all still talking about how much fun
we had and what a gorgeous wedding it was. We will always be grateful to OPH for an
outstanding experience and cherished memories. We give our most highest recommendation
for the Omni Parker House to anyone thinking about a Boston city wedding. Simply Perfect!​

It was a sincere pleasure working with Teri and the team at the Omni Parker House. We are so, so grateful we chose this venue for our 150-person classic winter wedding.

The site itself is so beautiful and historic, with plenty of fun details to entertain our guests. It was an evening winter wedding during a storm, but there were so many beautiful places to take portraits, and their holiday decorations were very tasteful yet festive. We had our ceremony in the press room and it was perfect for the guests who could then just venture up to cocktail hour and the reception all in one place. This was great not only for our older guests, but also allowed our vendors to have more time with us and less time devoted to traveling from site to site for setup. We were able to take tons of photos with our loved ones in different areas while staying dry and cozy in our black tie attire!

We loved the extra details the Parker House adds to the special day for the comfort of the bridal party, whether it be plenty of photogenic and roomy getting ready areas to use for the different groups, or the good luck toast for the bridal party in the adjacent room prior to the ceremony, or the private cocktail hour for them to refresh at in a separate room from the main guests so they can take a breather before the reception. We thought the Parker House considered their comfort in many steps along the way and we appreciated that for our closest friends.

We stayed in the Parker suite for our wedding weekend and it was wonderfully large and was the perfect place to meet guests the day before and after before they traveled home. We are very grateful to the staff for being so attentive to our needs and checking on us frequently for cleaning and refreshing throughout the stay. We are also very grateful they allowed us to stay up late with some of our guests that night in the room, savoring the night and time with those who flew from California to be there with us!

Everyone from the front desk to the bellmen to the cleaning staff to the servers at the wedding reception were incredibly friendly, skilled and talented with their work, and helpful to us during our entire stay. They made us feel special when we were there, and they linger in our minds as we think back on the wonderful weekend, and we feel very lucky to have worked with them.

Teri was so wonderful to work with, I cannot overstate that. When we were touring our selection of venues in Boston with my sister, our immediate comfort and confidence in Teri was one of the main deciding factors in our booking the venue. She is an asset to the Parker House Team. I had many questions throughout the planning process and she was so quick to communicate back with us when we emailed her, so accommodating to our requests, and so calming and helpful about everything. This made such a huge impact on the planning process for me. My whole family enjoyed meeting her during the tasting meeting and they also went out of their way after to tell me how great it was to have Teri on our team! We cannot thank you enough!

This is a long post, so bear with me! But if you’re on the fence, of choosing a venue, hopefully this will help you see what an incredible venue/organization Omni Parker House is! When my now husband, Jon, and I were looking at venues in Boston in the Spring of 2019, we quickly became defeated. Even with our decent budget, our dream of a city wedding didn’t seem realistic. Jon still set up tours/meetings at every Boston venue with the hope that maybe we could make something work. The moment I stepped foot into the Omni Parker House, I fell in love. It was absolutely stunning and has a rich history that sets it apart from other hotel venues. I was certain that we would never be able to afford a venue like it, but somehow, not only did it fall within our budget, but it included so much! The staff at Omni Parker House made us feel like valued customers even before any contracts were signed. They were professional and accommodating, allowing for my parents who live out of town to be involved with every step of the process. The high standards that the Omni Parker House possesses put us at ease in knowing our wedding would be top quality. We scheduled our 225 person wedding for July 2020…And then COVID hit, and we, along with many other 2020 couples, were forced to postpone our wedding for a year. Throughout this time, the staff at Omni Parker House kept us informed of any information they received about reopening and guidelines almost immediately. Therefore, we always felt in the loop, even if it were simply an update saying that they had no updates. As our date was quickly approaching, we visited the Omni Parker House where we reviewed what our wedding day would look like. The city of Boston’s guidelines were stricter than the state’s guidelines, and while they were put into place to ensure everyone’s health and safety, it didn’t make for a “fun” wedding by any stretch of the imagination. Our disappointment and stress level was at an all-time high knowing our 225-person (even a 100-person), city wedding was out of the question. The Omni Parker House team worked with us to create any work-arounds or solutions to create a more enjoyable wedding that still adhered to the health guidelines, but their hands were tied. In knowing that they wouldn’t be able to provide the wedding experience we had hoped for (through NO fault of their own), the team at the Omni Parker House offered us a full refund to put towards another venue outside of the city that could allow for more people. In hearing about other venues/vendors who charged us astronomical fees for rescheduling weddings that were originally scheduled to happen in the height of the pandemic/lockdown, we were certain that switching venues would be out of the question…however, Omni Parker House OFFERED this to us. If that doesn’t speak to the their level of customer service, I don’t know what does! The fact that a company who could have easily just kept our money, forcing us cut down our guest list from 225 people to 60 and have a wedding that we wouldn’t be completely satisfied with, but chose not to, is a testament to their strong commitment to customer satisfaction. I truly cannot thank the staff of Omni Parker House enough for investing their time and service with us. While we weren’t able to have our “dream city wedding”, Omni Parker House allowed us the opportunity to have a wedding that we could share with all of our friends and family which was the most important aspect of the day for us. If you want a beautiful wedding and a team that will do anything to ensure you have the wedding of your dreams, I cannot recommend Omni Parker House enough!

I can not that the people at the Omni Parker House enough. I had never been to a wedding before, so I had no idea what went into planning one. From beginning to end this hotel was amazing. At our first meeting, our coordinator, Richard, really took the time to show us how beautiful a wedding there could be. He walked us through each space and talked us through how each space would be set up and how it would look (something no other venue did!). He was always so accommodating with my requests! My family lives out of town, but when they came in town, he made an appointment to show them everything.

The staff here was also incredible. Everything was coordinated so well from the ceremony down to the second each course was served for dinner. They coordinated with our outside vendors and really eased our stress.

On top of everything else, you really can’t ask for a more beautiful venue. There was so much rich history and stunning views of the city. Coupled with the beautiful woodwork and decorations, we did very little extra decorating, and everything was beautiful!

I can not say enough good things about our experience with the Omni Parker House. We really can’t imagine our wedding going any better. Everything was absolutely perfect!

Omni Parker House was great to work with. They are very attentive and help in the planning process from beginning to end. Highly recommended.

I cannot begin to express how amazing our wedding was at the Parker House. We originally chose the hotel for the beautiful architecture, amazing location in the heart of the city and rich history. Not only did the hotel serve as our home base for the weekend, we had our rehearsal dinner, a welcome reception for out of town guests, our wedding reception and after party there as well. Without a doubt, the team is so experienced and knowledgeable. To Colleen, thank you for helping us through every step of the wedding planning process to make sure we had the perfect day. Everyone at the hotel from the staff checking in guests to those working our wedding events and those behind the scenes. We had the most amazing event and hope to come back to celebrate our anniversary in the future.

The OMNI Parker House management and staff were outstanding in helping us during the planning phase for our daughter's wedding (Bride and Groom live out-of-town) and throughout the entire wedding weekend. David Mediano, Director of Catering, was our lead contact, Elaine, Sienna, and Kyle were the banquet managers for the wedding reception and Sunday Brunch. Emilie was incredibly responsive in managing the room block--most all guests stayed at the venue. We felt like the whole hotel was involved with the details of the wedding with separate rooms for the bridal party hair and make-up, ketubah signing, ceremony, cocktail hour and ballroom reception --and yet another room for the Sunday Brunch. Wonderfully accommodating--and the outcome was a memorable and beautiful start to our daughter's marriage. Thank you!

We were married in the Omni Parker House Rooftop Ballroom on 12/29/17. We were looking for a city-feel Boston wedding, in the winter, accessible to guests flying in from all corners of the world, that felt elegant, classic and fun. The Parker House is all that, historic Boston charm and more. We worked with Alison Rose, one of the event coordinators, who was absolutely fabulous from beginning to end. She was well organized, professional, responsive and accommodating with everything from stopping by to pick out linens to day-of changes we made. The staff at the Omni were excellent-- everyone from the bellmen to the housekeeping to the banquet staff made sure every single imaginable need we had was met and exceeded. The day of, everything operated really well from shuttle pick up to the end of the night. The food was delicious and the reception/banquet staff, servers, bar staff, coat check, etc. were great! The ballroom looked absolutely beautiful all done up on our big day. Alison made us feel like her only clients for the entire year and a half we worked with her and we are so grateful we ended up having our reception at the Omni!

I cannot begin to express our gratitude that my husband and I have to the Omni Parker House and to Amanda, our coordinator. We had a two year engagement, which means that we spent a LOT of time communicating with Amanda and frequenting the venue. I was very concerned with the amount of people we invited (214), but Amanda assured us that the evening would flow smoothly. She encouraged us to visit the venue during weddings with a similar number of guests and was always there to greet us when we arrived (even though I am sure she had more pressing duties given that she was coordinating the weddings.). We ended up having 198 guests and I truly feel it was the perfect amount. From the flow of the cocktail hour in the Wheatley Terrace to the set up of the tables in the ballroom - everything was perfect! We met with Amanda on a few occasions and, when a potential problem occurred, she worked with us to offer solutions and always gave us the utmost confidence that the day would be everything we hoped for - and she was right! Everything was beyond our wildest dreams and she made our vision come to life. I didn't have to worry about organizing my vendors because Amanda reached out to them all and coordinated details with them.

We wanted a classic city wedding and the Omni Parker House made this possible. All of the history within the walls of the gorgeous hotel and the amazing views of the city from the rooftop ballroom were a few of the many reasons we chose it as our reception destination. Having a longer engagement meant that we made frequent stops to the Omni Parker House - and it has become such a special place to us. There is no othervenue like it in Boston and we are so grateful to have been able to celebrate such a special time in our lives at such a special place in history.

Thank you to Amanda and the wonderful staff at the Omni Parker House for making our wedding a night we (and our guests!) will never forget!

We had an absolutely perfect wedding at the Omni Parker House at the end of April. It went far beyond our expectations, and was truly a day to remember.

We booked the Parker House for our wedding date about 16 months in advance after meeting with Alison for a tour. The venue was lovely, and we could tell that Alison would be amazing to work with. After signing our contract, Alison was there to answer any questions we had while we organized our big day. It was unbelievably helpful to have her there for us, and she was always so responsive.

We had our ceremony in the Press room, and the set up by the hotel could not have been more lovely. Every detail was arranged. The same was true for the cocktail hour space. I cannot say enough good things about the Alcott ballroom. Our pictures of the room are stunning, and our guests were so impressed with what an incredible job the Parker House did both in setting up the room and in providing exceptional service during the meal. Thank you to Elaine for making sure that we were able to eat every course! The reception was a blast, and it was because of the amazing job Alison and Elaine did to organize everything.

A few special thank yous. Thank you to Seamus, who made us feel like we were old friends. You went above and beyond for us and for our guests, even bringing birthday cakes to two of our guests who were celebrating birthdays during the wedding weekend. Thank you to Elaine for running a flawless ceremony and reception. And a big thank you to Alison, who provided more help than I could ever say, and was such a source of support and guidance throughout the planning process.

We will treasure our memories of our wedding at the Parker House.

We could not have chosen a better wedding venue! The Omni Parker house, and specifically Alison Rose, was fantastic from start to finish. Alison was extremely professional and kind from when she took us to tour the venue throughout our entire wedding process. Alison made sure that all of our needs were met and that we were informed every step of the way. When it came to our actual wedding weekend, the staff at the Omni cannot be beat. Everyone from the valet to the bellhops and the front desk were so helpful and friendly. Elaine, our banquet manager on the night of our wedding, paid attention to every detail and worked so hard to ensure that my husband I actually got to eat on our wedding night even though we were distracted by everything else going on. The Press Room was perfect for our ceremony and the rooftop ballroom views made the night so special for us. We will never forget the Omni and all they did to ensure we had a perfect wedding!

Our experience with the Omni Parker House could not have been better. We worked with Alison Rose and she was absolutely wonderful - a top notch professional. From our first meeting, Alison made every part of planning pleasant and seamless. She was responsive, accommodating, helpful and really alleviated a lot of the last-minute and day-of stress. She checked in with all of our vendors on our behalf and made sure everyone was where they needed to be on the big day! (This was super helpful because we did not use a day-of wedding planner).
We had our cocktail hour and reception in the ballroom and it was amazing; a real dream come true type of experience. The setting up there is bright and beautiful and the space was the perfect size for our wedding (just under 200 people). The food was absolutely delicious, too!
We also worked with Jamie on our room block and she was so helpful and patient with all of the questions and last minute changes from our guests.
The Omni is truly a special place. We HIGHLY recommend this venue!

We hosted our Welcome Dinner at the Omni Parker House the evening prior to our wedding day. The whole process was just SO easy! We worked initially with Clare who helped us figure out the contract and envision the event! We were living out of state at the time, so Clare went above and beyond and showed the space via FaceTime so that we could get an idea of what the space would look like before booking it! She was also incredibly patient as we went back and forth several times trying to decide what kind of event we were going to have (sit down, plated dinner, buffet style, etc), and made suggestions to us that we ended up keeping and loving! We then worked with Kasey to finalize all the details, including the menu and timing of the event, and it was perfect! The transition was incredibly easy, and the execution of the evening was flawless. Our guests loved the historical atmosphere that the hotel has, and also LOVED the food! Thankfully we had had a few last minute cancellations because otherwise we would have run out of food given how much our guests kept going back for second and thirds! The event staff were also incredibly kind and generous, and allowed us to stay past our contracted time since they saw how much fun our guests were having!
Overall, it was the perfect way to start the wedding weekend!!

We could not be happier with our decision to have our wedding at the Omni Parker House. We worked with Alison throughout the planning process and from my first phone call with her up to our wedding day, she went above and beyond in being extremely helpful, responsive, accommodating and helped to keep us relaxed because we knew we were in great hands. During our wedding weekend, Alison made sure that everything was flawless. I did not worry about a single detail in the ballroom because I knew it would all be perfect and it was. We worked with Kasey on our guest room block and she also was extremely helpful in making sure that we had the rooms that we needed and was very responsive whenever we had questions or wanted an update on our block. We also cannot say enough great things about the hotel staff and hotel itself and highly recommend this beautiful venue!

I was so incredibly happy that we found the Omni Parker House Hotel. Everything, from start to finish, was wonderful beyond words. We worked with Alison Rose. She was helpful and kind from the very beginning, always responding to my emails and incredibly patient with all of my questions. She worked with us (and within our budget) to create the perfect wedding weekend for all of our out of town guests - from our rehearsal dinner to a welcome reception and through our Sunday brunch. It was a wonderful weekend and we cannot say enough fabulous things about them!

I’m not even sure where to begin, because the Omni was literally the answer to our prayers. All we wanted was a beautiful, downtown wedding in the city and were having so much trouble finding a venue that was not outrageously expensive. The Omni was so willing to work with us in every way, and we settled on a Sunday in April. The best word to describe what we got was: class. The service was extraordinary, the venue stunning and the flow was flawless. We had several guests with dietary restrictions, which they handled impeccably (our guests went out of their way to tell us how well the staff treated them). The venue itself was so gorgeous that we barely needed to bring anything in, and truly encompassed our classy/romantic/upscale theme. Our planner Clare was so on top of everything, and she was a blast to work with. She would periodically check in with me and ask what I was working on, and if there was anything she could do to help. As an event planner in another life, I’d often email her on a Monday with a slew of random questions, which she would answer quickly and thoroughly. When my dad wanted a specific wine for the wedding, she contacted the distributor to ensure it could be brought in for no extra cost. When my mother-in-law wanted to ensure her family’s guest rooms could be near each other, she and Kasey were all over it. When my husband and I came back to our suite post-after party, we were welcomed by a bottle of my favorite champagne and a sweet note from Clare. Aside from actually getting married (!!!), the most important thing for us was ensuring the flow of the day went well, and our guests got a top-notch experience and the Omni Parker House delivered on every single aspect.

We had an incredible experience working with the Omni Parker House, and specifically their Director of Catering (David), Banquet Manager (Elaine) and Catering Coordinator (Kasey.) Our wedding rehearsal, rehearsal dinner, a pre-wedding meet and greet, wedding ceremony, wedding reception and a post-wedding brunch were all held at the Omni, and the convenience of having all of these events on site in addition to lodging was so appreciated by our guests. Every need of ours and our guests was quickly met with pleasure throughout the course of our wedding weekend. The Omni worked with us to ensure we had enough rooms for our various events, as well as designated areas to take photos in, compile welcome bags, etc. Absolutely everyone at the Omni from the bartenders, to the bellhops, to the Guest Service Manager (Seamus) treated myself and my now husband, as well as our family's and guests as old friends who they were happy to see, host and help. The Omni Parker House is simply gorgeous, and has such a regal yet intimate feel to it. The Press Room was just perfect for our ceremony, and the Rooftop Ballroom made for a scenic and memorable reception. The food was incredible, the service was phenomenal, and a good time was had by all.

The Omni Parker provided us with a magnificent venue for my daughter's ceremony and wedding. She got married a few weeks before Christmas and the hotel was decorated so beautifully and welcoming. Many of our guests spent the weekend, and were given wonderful accommodations and excellent service. Claire, the wedding/event coordinator, was outstanding, she saw to every little detail and truly helped make this wedding a magical evening.

The Omni Parker House was the first place my fiance and I looked at when trying to find out a venue for our wedding.

We looked at 13 more after that. Yet we kept coming back to the Omni.

Not only is the venue amazing, with its rich history, beautiful building and the perfect location. (We had family coming in from out of town, so the fact that it's right in downtown Boston was a huge positive.) But, the people there make it that much more special.

We worked with Clare Luscinskas and she was amazing. From answering every one of our million questions to working with us to help create our perfect vision, she was truly a partner in the process. And the day of the ceremony, she was there, along with Elaine, and they helped make sure everyone knew what was going on, where things were taking place, etc. The wait staff was professional. The food was delicious. The drinks were flowing. We had so many things we were worried about and all for no reason. Because when the day of our wedding came, Clare had everything handled, and it all went off perfectly.

My husband, mother, and I worked with Clare L. and she was PHENOMENAL. Very responsive, very thorough- really knows her stuff. People still rave about the food, all the steaks were cooked perfectly and served warm, and the service was flawless. Clare was cool, calm, collected and just amazing. The rooftop ballroom is the ONLY one in Boston- and the hotel is beautiful. I knew I had to have this venue the moment I saw the ballroom.