Renaissance Albany Hotel Reviews

The Renaissance Hotel was a dream come true venue for my husband and I. From beginning to end, our venue coordinator Chenoa Wyman was an amazing asset to planning and executing our big day. Chenoa is such a kind, easygoing and experienced planner and we are so grateful to have had the benefit of her talents. The packages available are very reasonable and give you a lot of flexibility to customize your event! The event spaces in the Hotel are exquisite and well-maintained, it is the perfect mixture of vintage with modern amenities. The event catering was fantastic, so much so that our guests are still raving to us months later about their meals! We chose the Eggplant Rollatini and Filet Mignon, and the included tasting helped us nail down our favorites! The service during our reception was top-notch and I was able to enjoy the evening stress-free. Our package came with a night's stay at the hotel on the wedding night, the rooms are super clean and spacious and are a great option for out-of-towners. There are many other hotels and Airbnbs in walking distance of the Renaissance as well so there are a lot of options available in different price ranges if you don't want to book a room block! We will never forget our special day and the amazing people who made it happen at the Renaissance!

Renaissance was the best choice we could have made to host our wedding. COVID-19 changed our plans for our original day but Renaissance was there to help us make the best of it this year and also help us plan to celebrate with friends and family next year. We initially had Kelly when we first booked but with the changes in the industry we were connected with Laura. She picked up exactly where Kelly left off zero hiccups or back and fourth. It was if she was apart the planning from day one. Our micro wedding was perfect and the small dinner we hosted inside the library was stunning. Wait staff were friendly and very willing to help with anything we needed.

I wish it was easy to write a review regarding my service from Kelly-Jean, it isn't. She has been very helpful and accommodating since the first time I met her. We decided on The Renaissance based solely on our conversation with Kelly and her ability to add to our dream of the perfect wedding. I feel as if a friend is helping me to plan my wedding. She's helps to keep me on track with the small things I overlook, always has a recommendation for someone to help with every new idea I come up with. Often refining and representing it for more "WOW" effect. I would recommend Kelly and The Renaissance to anyone looking for a quality venue with professional service.

We had an amazing experience with the Renaissance Hotel in Albany. If you are getting married anywhere in downtown Albany, the Renaissance is your spot. The restaurant had amazing food for my groomsmen and the governor's suite was CLUTCH for the bridal party. Kelly was on point from the day we booked the hotel rooms and booked the Shelf for our rehearsal dinner. Contact Kelly for all your needs to be met. We can't thank them enough for all that they did for us. They accommodated our guests from start to finish and they even brought us a cooler to put food and beer on when we didn't have enough space in the suite! Hands down best decision we made for our wedding location.

The venue is spectacular -truly unique. Not only that, the event manager Kelly is first rate - honestly, she asked every possible question, offered great suggestions, was always upbeat and implemented all of my personalized details to a T! We loved her and even our guests commented on how attentive she was!

The Renaissance was fabulous!!! All our guests who stayed at the Renaissance were very impressed by the renovation of the hotel, the atmosphere and of course the outstanding service! Kelly Jeanmaire was a complete pleasure to work with! Her professional, kind and very organized service left us with no worries that our guests would completely enjoy their stay. It was very comfortable for the wedding party to get ready there, the rooms were so spacious it was easy for all 11 women to get their hair and makeup done with 2 adjoining rooms. The hotel is beautiful - my daughter and her husband did photos in the lobby on the gorgeous staircase before their first look and it was simply elegant. I highly recommend the Renaissance Hotel!!

We had the absolute BEST experience with the Renaissance Hotel, and with Kelly in particular. My husband and I had a unique vision for our wedding: 10 people, but still a special and classic ceremony to remember. Kelly made that happen, down to every last detail. She listened to what we wanted and found us the perfect room in the hotel (the Hyland Library), provided us with different room layout options, gave us a list of all the best places to take photographs around the hotel (which is gorgeous, by the way) and surrounding area, and was involved hands-on both the day before and the day of the wedding. Kelly made sure that we had access to the Hyland Library for as long as possible so that we could set up for the ceremony with our chosen décor. From the very first interaction that we had to after our wedding, Kelly let us know that she was there for us if we needed anything at all. She truly came through. We highly recommend this venue!

We had a great reception at the Renaissance Hotel. Kelly Jeanmaire was very professional and responsive. The hotel is very accommodating and helpful whenever we required specific instructions and specific tasks to be done. The event space is amazing and the catering staff is very professional and friendly. Our guests had a marvelous time. Would definitely recommend to anyone who is looking for an elegant place to hold their reception.

The Renaissance was a great hotel to plan with and stay with during our wedding weekend! The rooms and facilities are modern, clean, and spacious, and all of our guests enjoyed their stay. The staff was very helpful, accommodating special needs, passing out welcome bags, and coordinating with us. We also held our rehearsal dinner in “The Shelf” room. Kelly Jeanmaire was very helpful and responsive during the planning process for our rehearsal dinner, and it was a great event with delicious food. We will continue to use and recommend the Renaissance!

We had the most amazing wedding here! Truly Kelly JeanMarie was awesome and she got our vision 100%. I am so pleased with our entire experience! After our bakery cancelled, Kelly got us the BEST baker to replace them. She made sure everything matched what we wanted 100% from timing to set up to making sure things didn't get lost along the way to making sure our parents had a shuttle to take us over to the capital for pictures. Wonderful Job! And of course the Renaissance is BEAUTIFUL. The ballroom is an architectural wonder and I knew we had to have the space the moment I stepped inside. It was gorgeous. The Renaissance also only does one event per day, so you're not rushed, the staff was super friendly and genuinely excited to work our wedding. We had great service everywhere from the bar, to the spa to the servers! And the food, my god EAT HERE! We had a fantastic brunch and everyone raved about the food. So good and everyone was stuffed happily when they left. My aunt is gluten-free and they even made a special plate of french toast for her! (we had a brunch). Love, love love. If I had the opportunity to do it all over, I wouldn't change a thing. Great job, cannot recommend enough.

For pics, please see out photographer's link below (she's fantastic too!).:http://www.amberbauhoffphotography.com/single-post/2018/04/26/Will-Staceys-Renaissance-Hotel-Wedding

We just had our wedding at the Renaissance on 9/23/17. The ballroom was GORGEOUS and I highly recommend going to visit in person. We had a lot of out of town guests and booked about 30 rooms. Our guests kept complimenting the venue and they loved their hotel rooms because they are very spacious with amazing views. Many of our guests loved that during the day they could get out and around the city very easily. Kim Ryan, our sales manager, was very accommodating-we had originally invited 186 guests (a small country!) which was tight for the ballroom but Kim was willing to make it work for us, luckily we a little less than 165 attend so we had plenty of room! The food was great and everyone keeps telling me it was one of the best weddings they have ever attended!

The advice that I would give is to, 1. go visit the hotel in person. The images online are lovely, but they do not do entrance way, ballroom, or any of the rooms, justice. The hotel is beautiful. Our wedding photos are stunning and a lot of it has to do with the hotel itself. 2. Speak with Kim Ryan. She's great! Kim is experienced, knowledgeable, and most importantly, a great listener. I always felt like our wedding was a priority and that she had our best interests in mind.

Great service, amazing food, beautiful venue and easy to work with.

We had our wedding at the Renaissence in Sept of '16. A bit of a weekend destination event, so we really took advantage of everything the hotel (and surrounding area) had to offer. Everything was exceptional... the food was amazing (make sure you attend a tasting prior), the staff was excellent, guest rooms are new, clean and spacious. Kim, the event coordinator is amazing and a life saver. They were flexible to the end, accommodating late changes. lastly, the ballroom... classic, beautiful. Perfect.

I’m sorry it took me soo long to write this review. I would like to thank Kelly Jeanmaire for creating a wonderful experience for my daughter Rachel and her bridesmaids to get ready in on her wedding day at the Renaissance Hotel. The Library Room was perfect in every way! The lighting was great, the size was wonderful and the girls from Spa One (who did everyone's make-up) had awesome, spacious spots and gave the room rave reviews! Also, Catherine (who was assigned to us and works at the hotel), was a delightful addition the day of. She was beyond helpful, kind and very enjoyable! We couldn’t have asked for a nicer person to share the morning with at the hotel. She went above and beyond in every avenue to assist us with the smallest of details. Please let her know how much we appreciated her that day!!

Again, thank you Kelly from the bottom of my heart for being a true professional and for being the BEST at your job! The hotel is lucky to have you!!

Michele Beaulac

My daughter got married last weekend at The Renaissance Hotel in Albany. The rooms were very nice and staff courteous. The ballroom is gorgeous and looks amazing in the pictures! The food for the wedding was delicious. We were not told that the cake would not be served. It was placed on a few side tables.
We were disappointed with the communication with the wedding coordinator. Many messages were left during planning and were returned very slowly, even the week of the wedding. This caused the family unnecessary stress. Also, some details that were promised were not delivered. Overall, our guests had a wonderful time and the venue was beautiful.