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Rin's Bridal Reviews

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Reviews

4.5 out of 5 rating
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38 Reviews
90% recommend it
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Awards

38
WeddingWire Couples' Choice Awards 2015 Winner
  • Lara
    Lara P. Sent on 08/17/2023
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    Best bridal shop in the Bay Area

    Rin is AMAZING. Rin single-handedly handled every single elaborate detail of my stunning wedding dress, from every piece of lace in the detailing to every jewel in the veil. She was basically like an angel to my family because I got married at a time when I was very sick and she was willing to go above and beyond to accommodate my needs as well as provide encouragement, love and support at a time when I needed it. Her service is impeccable, efficient, timely, and she is incredibly talented. She always had a smile on her face and has an awesome sense of humor. I feel so lucky that we randomly found her. I felt like a total princess on my wedding day and it was because of her work and efficiency and kindness in getting everything done with respect to my dress. I cannot thank her enough. She will stop at nothing to get you the wedding dress of your dreams. That’s what she did for me and I am completely confident she will do it for you too. After reading one of the other reviews here, I am shocked and simply don't understand why some people are so unreasonable. My experience with Rin was fantastic and her kind heart shows through every piece of her work. Rin is very dedicated to all her brides. Even her alterations are perfection, if you decide to buy a dress elsewhere. Four months after my own wedding, Rin altered my bridesmaid dress for my sister’s wedding. It looked so elegant and stunning, and I feel marvelous in it and her turnaround time was super fast. Rin is always the best and her services are completely comprehensive to what you need. I am so grateful we found her. Don’t hesitate to work with her if you need someone to alter your dress or find you your dream wedding dress.
  • H
    Hannah K. Sent on 06/16/2021
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    I felt like a princess

    I had to plan a wedding last minute because of covid and I didn't have a dress with 3 months until the date. I tried tons of salons in the bay and couldn't find anything in my size that was modest enough for my ceremony.

    Rin's help me not only find a flattering dress in stock in my size - but actually did beautiful alteration and customization work to make my dress modest enough for the ceremony.

    So happy! I felt so beautiful.

    Rin's Bridal's reply:

    Hello Mrs. Hanah.
    Thank you for taking the time to leave such a lovely review!
    Your business is greatly appreciated
    We absolutely appreciate you and love hearing back from you. Don't forget to email us your photos so we can share them to our instagram
  • Jeni
    Jeni L. Sent on 08/23/2020
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    It was the perfect experience as the bride!

    Rin's bridal was the best experience as a bride! We had a area to try on a bunch of dresses, the ladies were very helpful and sweet and I found my perfect dress! She also made me a mask out of the material to wear which was cute and so sweet. I highly recommend them and they have been there for a long time and have alot of dresses to try on and choose from.

    Rin's Bridal's reply:

    Hui Jeni
    Thank you for taking the time to leave such a lovely review! We pour heart and soul into all we do and we are so happy you enjoyed your experience with us! This was such a delight to read because we want everyone to feel amazing when they are in our store. I read this to the owner and she was so touched, she wants to make sure everyone has a great SAFE experience in the store.

    We absolutely appreciate you and love hearing back from you.
    Congratulations,
    Best,
    Rin's Bridal

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  • C
    Cori K. Sent on 10/26/2018
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    Best experience I could ask for

    If I could give Rin's 10 stars, I would! After having a bad experience at my first salon, I went to Rin's and found a great selection of lace dresses. My consultant, Dominic, was so sweet and helpful in picking out my dress. I went Black Friday weekend, so the dresses were also on sale! After my dress came in, Rin was SO accommodating with the alterations. I am from Stockton (1.5-2 hr drive), and she made sure I got my dress after my second fitting, so I wouldn't have to keep driving back and forth. I am so happy with my dress and can't wait to wear it on my big day. And it's all thanks to Rin's!
  • User2794031 Sent on 09/30/2016
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    I went into Rin's for the Allure Trunk show and found my absolute dream dress! Throughout the entire process Rins Bridal was incredible. Rin herself did all my fittings and she is amazing at what she does. She knows what she is doing, is creative and very talented. Every time I put my dress on I cried tears of joy and my dress fit like a glove on my wedding day.

    Rin's Bridal's reply:

    We here at Rin's Bridal thank you so much for your business, and we are so happy that you were able to find your wedding dress for your big day!
    Best Wishes- Rin's Bridal Team
  • B
    Belinda Sent on 06/29/2016
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    Rin and her team are so awesome! Being in the business for more than 30 years, she sure does have a lot of knowledge about wedding dresses! It took me only 2 visits before I finally made up my mind for my dream dress. They have plenty of selections and brands there, as well as sample sales. They were so patient and helpful, just make sure you set up appointment with them, so you can get undivided attention. I chose Pronovias because I love their elegant lace! When the dress finally came, Rin is such an expert in making sure your dress fits you perfectly after alterations. She understands how important it is for the bride to look their best. I am so happy I went with Rin to get the dress of my life!

    Rin's Bridal's reply:

    Thank you, Belinda, for your business. We are very happy you were happy with our service and your gown! Nothing makes us happier to know you are a satisfied client. Best wishes!
  • A
    Alicia Sent on 11/12/2014
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    I bought my dress at Rin's Bridal!!! My dress was perfect and beautiful and the alterations were reasonably priced, and I was very happy with my experience at Rin's!
    Katie helped me, and she's the one who actually found THE dress. She picked it out for me at the beginning of the appointment and I rejected it, and by the end of the appointment I decided, what the heck let's give it a go, and fell in love!
    Katie was very patient and helpful throughout my appointment. It was a slow day (super bowl Sunday), so she let me browse for an hour and forty minutes! I've had other bridal stores shoo me out on the hour. Also, Katie obviously has great taste as she could tell what would fit my body type and style best, even when I couldn't. She was also really fun to talk to, which is surprisingly not the case for all of these stores... And she helped me take pictures, which really helps with the decision making process.
    Here are more details: I bought a Marisa dress, and there was a bit of an issue getting the French lace. The factory kept pushing back my delivery date, and I was getting really worried about having enough time for alterations! One of the girls told Rin about what was happening, and she took over and comforted me over the phone, and called the factory repeatedly demanding my dress and not taking any excuses! It was really nice to know that Rin cared about me and my dress and had the clout to get things moving.
    Not only that, but when we were discussing options for the delivery date etc. I told her I did not want to pay for expedited alterations since I had ordered my dress well in advance, and she said they would help me, no extra charge.
    The store has a really big selection too, and Rin is also willing to try to help you with your budget, which is greatly appreciated!
    It is not necessarily the fanciest or most high tech, modern store, but I really think the important parts of shopping are the dresses and the staff, and Rin's Bridal is top notch for that!
  • User1984383 Sent on 12/25/2014
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    Before walking into Rin’s Bridal, I had visited 3 of the other highly rated bridal salons in the Bay Area and was starting to see the same dresses over and over again so I was worried that I wouldn’t find the one. I explained to Rin what I was looking for and she showed me some beautiful dresses that fit my description, but then she also added a few specials dresses that she felt would flatter my body type. None of the other salons had dared to suggest a style that was different from what I had described. Rin was spot on with her style choices, which showed the depth of her experience. Rin and her associates continued to work closely with me throughout the fitting process to ensure everything was just perfect. She also had the perfect hair comb to complement my dress. I’ve been looking through all of my wedding photos and I’m so thankful for Rin since my dress just fit me perfectly!
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    Lisa Sent on 09/16/2014
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    Rin's is a great place to get your wedding dress. The lady's working there were always nice to me and very helpful. Rin herself is always there and remembers you. I felt like they cared about each person who walked through the door. Great place to get a dress for anyone in the wedding party.
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    Karen Sent on 11/24/2012
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    When I knew I had less than a month to get my wedding together, you can imagine the first thing on my list was getting a dress. I had gone to David's Bridal, and they were fantastic, but pressured me into purchasing a gown by telling me alterations would take at LEAST 4-6 weeks. Shortly after that appointment, I went to Rin's Bridal, where I met Julie. Julie put all my fears at ease. Would I find a dress in time? Yes she said. Would it be altered in time? "Karen, you find a dress, let's say, two weeks from now, we will make sure it's done in time." They were behind amazing. Rin, Julie, the entire team at Rin's Bridal helped me not only to find the perfect dress, but keep me in budget. Four fittings later, I had my perfect dress, from my favorite designer, and I was thrilled to walk down the aisle feeling like royalty. I honestly felt like they truly cared about me and my situation, and I couldn't recommend them enough! If you're in need of a dress in a short amount of time, or you've got tons of time before your wedding, shop local, shop at Rin's.
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    Mary Sent on 08/27/2012
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    I found Rin's by searching for a particular designer dress and Rin's was the only one who had it. The first time I visited Rin's I felt at ease and their staff was very helpful. I was only there an hour and it wasn't enough time to try on the different styles of dresses. So I knew I wanted to return. The store is small and can get a little hot but that didn't bother me.

    I ended up going to a few other stores to try on dresses and found THE dress which was the Casablanca by Enzoani. I remembered Rin's mailing me a card letting me know they were having a sale so I called Rin's to see if they had the dress I wanted and they did AND I could use the discount. Score!

    Throughout my whole wedding process the staff at Rin's were great. I had to get a lot altered since Rin recommended I get a bigger dress (which in the long run I probably should have got a smaller size but no biggie). The alterations were a bit pricey (around $500) but in the end, the dress fit me like a glove and I was very pleased. I even purchased the chandelier earrings I wore there too. At my final fitting I still had to take the dress in a little and the staff were accommodating allowing me to try on the dress one final time before I took it home.

    Overall I chose Rin's because I knew I would get the attention I needed and I wanted to give my business to them versus a big store. The only negative thing was they don't do fittings on the weekend so my mother wasn't able to participate in this process since she lives an hour away.
  • Julie
    Julie Sent on 09/20/2011
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    Great selection of dresses to choose from. Dresses are very affordable and comfortable to wear. I love the dresses there. Make sure you check this place out!
  • Lacy
    Lacy Sent on 09/07/2011
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    I can't say enough good stuff about Rin's bridal!!! Rin was amazing and worked with my budget and gave me my dream dress and even made it fit when I didnt think it would be possible as it was the display dress. I was here on my own and they all made it so enjoyable everytime I went in, I felt like they were my friends :) ... You will not be disappointed!!!
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    Denise Sent on 01/03/2012
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    Wonderful local shop that's been around for 30+ years. Rin and her staff are knowledgeable and can help you from everything to the dress to the preservation of it and everything in between. Highly recommend - great value
  • M
    Marin Sent on 04/26/2010
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    Rin was so nice from the very beginning. She helped us with the price and threw in some extra things as well! Very responsive and reasonable. I will keep my dress forever. Highly recommend!
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    Alexandra Sent on 04/16/2015
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    Rin's bridal has fantastic selection, great prices, and very helpful staff. I purchased my dress and got it fitted here - it ended up way below my expected budget and looked gorgeous! Rin was very helpful, and because I work the same hours as they are open she even stayed late for me one night so I could get in a fitting. The alterations were completely seamless and fit great, even though the dress had a pretty detailed design. My only complaint is that the bustling hooks were quite well hidden - it took my poor helpers quite a while to get me situated when I was preparing for dancing. Great for the walk down the aisle, but ended up delaying the reception a little.
  • User1940233 Sent on 11/25/2014
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    Everything was wonderful! I recommend Rin's to any bride.
  • Krista
    Krista Sent on 10/12/2011
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    very friendly and not pushy. the dress fit like a glove! Everyone loved my dress
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    C Sent on 03/27/2011
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    After finding an Enzoani Blue dress in NYC, I struggled to find a store in the Bay Area that was willing to order the sample from the NYC store for me to try on (with my mom in tow, as she wasn\'t with me in NYC). Rin\'s was the only store willing to order it for me, AND priced matched with the NYC store. Definitely a plus. \r\nThe store is really crowded with dresses, but I think that\'s a good thing - selection, selection, selection! \r\nI had all of my alterations done at Rin\'s, and while I\'m aware that I probably could have saved a bit of change by taking it elsewhere, I knew that my dress wasn\'t the easiest to work with (required a side bustle). The only downside of the alterations process is scheduling the fittings, which have to take place Tues-Sat, and the Saturday appts were nearly impossible to get! Fortunately, I needed multiple fittings, and Rin\'s was accommodating and my dress was gorgeous!
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    Candice Sent on 09/03/2010
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    I stumbled into Rin's Bridal a month before my wedding, having major second thoughts about a cheapo discount dress I had already gotten for myself. When I explained my situation and my timeline, Rin didn't blink at all, and assured me that they would be able to find a dress for me. None of the other staff gave me too hard of a time about my timeline, and let me take a look through all of the sample gowns. Even though it was a Saturday, I had plenty of personal attention: the consultant patiently worked with me to find a dress that I was happy with, and even Rin started pulling dresses that she thought I might like. I ended up selecting a sample gown that I had already admired online, and when I expressed reservations about some of the organza unraveling, Rin whipped out a pair of scissors right in the dressing room and started showing how easy it would be trim the fabric panels to make the dress look like new. I got a reasonable discount on a current-season sample dress, plus a free sample belt (I had to spend a night fixing the beading, but it was worth it). I was very impressed by the two-week turnaround for alterations, too. The only criticism I might have is that one of the hooks for the bustle tore out of my dress when someone stepped on my dress while dancing at my wedding. Overall, I was fairly happy with the service I received, especially given the tight timeline.
  • Maria
    Maria C. Sent on 12/06/2021
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    Great bridal gown selection and styles with fitting expertise

    In early 2021, I was looking for a bridal gown an intimate beachside wedding in Hawaii. I visited a total of 4 bridal shops of varying price range and style; one with a very large selection, a high-end boutique, a generic retail location, and a local boutique, which was Rin's. I went to Rin's with my bff and tried on about 10 dresses of varying styles but all very pretty. I came here because I loved Pronovias dresses and knew they carried them. The sales associate was very sweet and patient and made suggestions according to the styles I liked. Rin is a very involved owner and makes herself available for input during appointments. She has a ton of experience in bridal gowns and alterations and she will give you honest feedback, which I personally appreciate. When going in, it's important to focus on your wedding style and what fits you the best. The differentiator from the other shops was that Rin's had the right amount of styles with varying price ranges. It was the only place where I even liked multiple dresses and it came down to a Kitty Chen and a Madame Burcu. I eventually chose the Madame Burcu and it took about 5 months to arrive. I did 4 fittings as bridal alterations are a lot more nuanced than I thought and Rin made sure to make every slight adjustment. To help, when ordering the dress Rin had already requested to make it fit better to my height. The process of my dress selection, fittings, and alterations was very smooth and pleasant and I can only attribute it to Rin's shop, I would definitely recommend them to any soon-to-be bride!

    Rin's Bridal's reply:

    Congratulations Maria
    Thank you for your review; we appreciate your continued support and truly value your business. We appreciate you allowing us to be a part of your bridal experience. If there is anything you need, please let us know, as we are always here to help.
    Cheers, to love,
    Rins
  • Molly
    Molly P. Sent on 02/06/2021
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    Wonderful and attentive

    Lanette was wonderful. We were the only people in the shop, so I had her full attention. They had a variety of gowns and prices. I fell in love with the first gown I tried on, but it sadly had been discontinued.

    Rin's Bridal's reply:

    Hello Molly
    Thank you for taking the time to leave such a lovely review! We love all of our brides with any budget!! We love that you found YOUR dream dress and under budget. We can't wait to see you in your dream dress!
    Best wishes
    Lanette
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    Violeta Sent on 12/21/2016
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    Everyone at this place is incredibly nice and super helpful. They made me and my family feel welcome and comfortable. They even had cookies and brought out some watermelon for us when I first came to try on dresses. I happened to make an appointment during a trunk show and found a couple of really amazing dresses. Since I couldn't make up my mind they let me come back the next day to try them again. They gave me a fair price and worked with me on a payment plan. After the first couple alterations appointments, I was worried that my dress would not look the way I wanted it to. Fortunately, they know what they're doing and the result was a gorgeous, flawless dress.

    Rin's Bridal's reply:

    Thank you so much for shopping with us here at Rin's Bridal. Your business is very important to us, and we take it very seriously. We look forward to see you in the future, and will gladly feed you and your family anytime!
    -Rin's Bridal Team
  • User1374286 Sent on 10/11/2013
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    Anna took really good care of me and ensured my dress was altered and fit perfectly for my special day! I received a ton of personalizd, quality attention each time I went in for looking, fittings, etc. Thank you!
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    Emilly Sent on 10/26/2008
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    I found my wedding dress here, and the sales staff was great. I think her name was "Wan", and she was an aboslute gem-she was able to steer me towards the types of dresses that would look good on my petite frame. Although the staff was exceptional, I gave the place 4 stars for service, because Rin's herself put a bit of a damper on my buying experience. I found the dress I wanted, at a great price. I got the final dress almost 2 months before the wedding, and saw that I really needed to lose weight-so I did-10lb! They were able to do last minute alterations, and the dress fit like a glove!
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