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Weddings

Robbins Brothers Reviews

Robbins Brothers View more information

Reviews

4.6 out of 5 rating
116 Reviews
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92% Recommended by couples

Awards

116
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • Bree
    Bree Sent on 05/20/2019
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    Wonderful experience

    I had an amazing time picking out my ring
  • Stephanie
    Stephanie Sent on 02/07/2019
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    A Dream Experience

    On a whim during our trip to Redondo Beach, we decided to take a peek at engagement rings to get an idea of what did and didn’t work, as well as set my fiancée (at the time boyfriend) up so that he could do things from wherever he was deployed to. From the moment we walked into Robbins Brothers, Socorro was amazing. She quickly tuned into our likes and dislikes, helping to keep my attention wrangled, so finding subtle nuances that made or broke a ring for me. We narrowed it down to our two favorites, and then inquired about a promise ring I’d seen online. It was unavailable at that store, but she was able to overnight it from another location for pickup before we left town. During the process of diamond education (which was familiar to me, but bless my BFs heart it was all new to him) she was phenomenal, explaining differences and how to stay within budget and what to focus on. When we came back to pick up the promise rings, everyone was phenomenal once again. At no point was anyone pushy, there was no sales pressure, and it couldn’t have been a better experience!

    And, it turns out, the bag not only had my promise ring box in it, but my engagement ring as well! Sneak thief, LOL!
  • Carolyn
    Carolyn Sent on 12/15/2019
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    My rings are amazing and unique

    I walked in, got help immidiately, and they had exactly what I wanted. They also had a case of previously loved rings that are discontinued which I found two bands to sit beside my amazing engagement ring making it a one of a kind. All the diamonds are protected and guaranteed. My engagement ring was missing a Dimond after only 2 weeks. So I brought it in and they replaced it immidiately and super fast. They also helped us find a custom ring for my husband and they made the process super easy and fast. I love this company!
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  • Dara
    Dara Sent on 11/08/2019
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    My rings are amazing

    My fiancé took me to Robbins Bros to pick my engagement ring and my wedding ring. Robbins Bros are extremely professional, they focus on you and your needs and you never feel rushed or unimportant. Their pricing is reasonable and they have great financing plans as well. It definitely worth it to stop by and see if anything catches your eye.
  • Yasi
    Jasmine Sent on 07/09/2019
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    Great experience

    Matthew Brown at Robbins Brothers in Torrance is the nicest guy and so helpful. My husband and I designed my engagement ring and Matthew made sure our vision came to life. Their jewelers did an amazing job making my ring! We bought wedding bands there too and will go to Matthew for any future jewelry needs. He made the whole experience enjoyable.
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    Dee Sent on 12/18/2017
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    Hands down Cammie is the best when it comes to assisting with engagement rings. She is very vibrant and informative as well. Thank you!

    -Donnie & Dani
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    Cordelia Sent on 05/13/2017
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    The staff is very helpful and friendly and the store has a great selection. My fiance and I built a non-traditional engagement ring here and received excellent customer service.
  • User5753469 Sent on 08/06/2014
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    I went to this store with no appointment and they had no problem accompanying me. The consultant that helped me was Socorro Garcia. She gave my fiance and I time to look at all the rings and pick out our favorites. Their selection was amazing. They had very many options to choose from. Socorro also helped suggest rings I might like. She then had me pick out my top three choices and then we sat down and distinguished a price range. Once that was settled, Socorro brought out a few diamonds for us to look at through a microscope. She never pressured us to buy and was very knowledgeable about all details of the ring. We left empty handed so that we could discuss the ring with each other. We ended up going back a few days later but bringing my parents this time. Once there, my mother found an absolutely stunning ring that I had overlooked. I knew it was the one! Socorro was kind enough to make a different appointment with us to find diamonds because she had to relocate them from other stores. In the end, we purchased that ring after looking at diamond options. My ring is absolutely stunning and I get so many compliments on it! I love it!!
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    Karissa Sent on 10/17/2016
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    So glad we bought our rings through Robbins Brothers. They have multiple financing options and the customer service is amazing. We loved our Rep Jenny she really made everything smooth and painless. She was extremely patient, answered all our questions and made sure we found our perfect rings within our budget. Could not be any happier with this experience! We will highly recommend Robbins Brothers in torrance as it was highly recommended to us!
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    Melissa Sent on 09/02/2016
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    We picked out our wedding bands at this location and the sales rep. was very helpful. We received them very quickly and where very pleased with the way they came out.
  • Jessica
    Jessica Sent on 06/14/2015
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    My fiancé got my engagement ring here and it is absolutely perfect! He said how amazing they made his experience and how helpful they were. We just went back to look for our wedding bands and found the perfect ones for us and will be going back very soon to purchase them. They are so helpful there. Made a very pleasant ring shopping experience for us.
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    1C0Cfcbe81291Ba871D5Adfba5F59C91C5C384F0 Sent on 09/23/2015
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    My fiancee had my engagement ring custom made from this location and I loved it so much that we went back for the wedding bands. Shelby helped us every step of the way and was super helpful, we ended up actually getting two bands customized for myself and his wedding band as well. Shelby has contacted us every step of the way, and they will all be ready Friday for pick up! Super excited to see them and will always use this location for any of our jewlery needs!
  • User2907813 Sent on 12/13/2016
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    They are great! they helped out so much. Never give up because you will find what you are looking for here.
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    Heather Sent on 07/25/2015
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    We loved using Robbins Brothers to find both my engagement ring and his wedding band. I unfortunately lost my engagement ring at work, so I no longer have the beautiful gift that they helped us find, but I can't say enough how great their service was.
  • Kimberly
    Kimberly Sent on 01/30/2015
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    Very please with the excellent customer service! I absolutely LOVE my ring. Can't wait for the big day!!! Thank You Robbins Brothers
  • User1556745 Sent on 03/12/2014
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    My fiancé and I decided to check out Robbins Brothers for wedding bands after some trouble with the original jeweler who made my engagement ring. I was completely surprised at the quality and selection available at the store and the outstanding team they have! Mary Ann helped us and was incredibly nice and helped us go through tons of rings for both my fiancé and I. She was extremely helpful, attentive, patient, and in no way pushy. We purchased my fiancé's ring and Mary Ann led us to a ring that is a perfect match to my engagement ring, which we will return to purchase shortly!
  • TeamMinor
    Porscha Sent on 07/01/2014
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    After a horrible experience with the Jewelry Exchange, my then fiance and I called Robbins Brothers and they had an appointment available right away. We were greeted when we walked through the door, the person that was to assist us was with another guest, but she came and greeted us and introduced us to someone who would assist us in the meantime. We told them about our negative experience and they were a much needed 180 from what we had just gone through.

    I told them I was allergic to gold, and I was interested in platinum. The gentleman (I don't remember his name, but he was the only African American person working there at the time) told me that they only had gold in store, but they could order platinum. he also asked if it would be ok for me to try on a few in gold, which I did for only a few minutes. I showed him the style ring I didn't want, and he took me right to the other styles they had. He and the woman that helped us made sure we were satisfied and happy. We both purchased our rings that day along with a warranty on the rings. We were shown our rings under the microscope prior to purchasing them, we were given refreshments and wine, and it was an amazing experience. We both love our rings and would definitely refer them and purchase from them in the future.
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    Elena Sent on 05/31/2014
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    I loved my experience. We went to a few other jewelers as well and this jeweler had bar far the best prices and services. It also had a great variety of cuts and styles.
  • Elena
    Elena Sent on 05/15/2014
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    Excellent customer service and very affordable pricing. There's a lot to be said about going to a well-known jeweler. One of the reasons I really felt comfortable purchasing our bands here is that the warranty is great and they take good care of you. There's also plenty of staff on hand so you never feel like you're second best like you might get from a smaller family-owned jeweler.
  • User1327769 Sent on 09/13/2013
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    Great selection and service! Ring buying was easy and fun experience!
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    Chrystal Sent on 03/31/2014
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    I absolutely love the selection at Robbins Brothers. They have a huge variety of rings and very affordable. My husband bought my engagement ring there so after the proposal I had to find a wedding band that matched. Robbins Brothers did an amazing job finding a wedding band that fit perfectly with my engagement ring. They were also very accommodating when it came to re-adjusting the size and they do a great job cleaning the rings!
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    Dania Sent on 11/14/2013
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    Loved it! Always get my rings shined, always come back, MUST get the service plan on it! Loved my rings, absolutely no regrets!
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    Paul Sent on 06/27/2013
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    Great staff at this branch. No pressure buying experience and felt comfortable while we look around.
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    Jenny Sent on 01/22/2013
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    My Husband got my engagement ring here and I loved the level of service when we were looking at rings and the same excellent level of service every time I come in to get my ring cleaned. I also LOVED the ring he chose. Robbins Brothers also went out of their way to customize the stones in the ring as I had wanted Sapphires for the side stones. Would definitely recommend this place as they make you feel special every time you come in.
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    Kasey Sent on 11/06/2012
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    The service was great compared to other popular wedding ring stores. There was lots of options and a range of prices.
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