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Rogers Jewelry Reviews

Rogers Jewelry

Rogers Jewelry

Reno, NV
4.7 out of 5 rating, 18 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
18 Reviews
94% recommend it
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  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.6 out of 5 rating
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Awards

18
  • Lisa
    Lisa Z. Sent on 10/18/2019
    5 out of 5 rating
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    Excellent Customer Service

    First, they resized my rings at the best price--and my rings weren't from there. Second, they were so kind! Very thoughtful and helpful. I bought my fiance's ring here. They had a great selection at various prices. Came quickly, too. You are treated royally here--provide food and drinks!
  • Rhianan
    Rhianan Sent on 12/20/2019
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    Quality jewlery

    We bought our wedding rings here. The staff was amazing and super helpful. Beautiful and the quality is amazing
    • Rogers Jewelry 1
  • Jamie
    Jamie Sent on 03/07/2019
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    SO professional!

    They helped us pick the perfect set even when we had no clue what we were doing!
    • illustration stars

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  • K
    Katie Sent on 01/24/2017
    5 out of 5 rating
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    Adam has been absolutely wonderful to work with through out our whole wedding ring creation process, as well as David the man behind the screen, so much talent! I love love love my ring, and I just know my future husband is going to love his as well. Great service, patient, creative, flexible and one of a kind!

    Rogers Jewelry's reply:

    Katie,
    Thank you so much for taking the time to review us! You are a great customer and we look forward to working with you in the future!
  • S
    Stephanie Sent on 12/05/2016
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    I go to rogers in Bakersfield Ca and I always talk to a gentleman named Nick. He is amazing, nice and always helps us out. He remembers us every time me and my husband Sergio come in. We don't just chat about jewelry we chat about football and work and other stuff that's going on. Its great to have someone like nick watch us come from a 2 year engagement to being married. Thank you Nick for everything!
    we hope this finds you!

    Rogers Jewelry's reply:

    Stephanie,

    Thank-you so much for this great review! We will make sure that Nick and our management team are made aware of this review. Thank-you for being such a great customer!

    Sincerely,
    Rogers Jewelry
  • T
    Taryn Sent on 01/08/2016
    5 out of 5 rating
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    My fiance purchased my engagement ring and earrings from the Fire & Ice collection at Rogers Jewelry. They helped her find the perfect items for my style: simple, modern, and beautiful! I have taken my ring in to be cleaned. The staff is very friendly and helpful.

    Rogers Jewelry's reply:

    Thank you Taryn for such a fabulous review and congratulations on your engagement!! We're so pleased you're happy with your ring and earrings. Come back and see us any time. And keep us in mind for your fiance's wedding ring! Have a terrific day!
  • L
    Lauren Sent on 09/22/2011
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    We told them what I was looking for and what our price range was and they found the perfect ring for me! It turns out I've had a picture of that same ring saved in pictures of what I want for my wedding 3 years before I was engaged. They knew what I want and found it!
  • K
    Karina Sent on 07/14/2010
    5 out of 5 rating
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    I had my old wedding ring (from a previous marriage) I was able to bring it back to Rogers and they gave me the full price I paid for it towards my new wedding ring! I was able to get a Hearts on Fire over 2k ring and band! It is beautiful!! We also bought my husband's ring here. He got a black Titanium ring, after the wedding we realized it was too big, so we took it back to the store and they exchanged it for a smaller size with no problem. They truly have the best diamonds! all their rings are gorgeous, I have looked everywhere and no one else compares to Rogers, I love ROGERS!!
  • N
    Tanisha Sent on 06/02/2008
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    My Husband and I were extremely impressed with the Roger's Jewelry Superstore in Elk Grove. We had been to a few different places looking for my husbands band and we just couldn't find the right one. When we walked in and saw the huge selection, we were impressed. He found an awesome wedding band for himself, and we also got a great matching wedding band for my engagement ring. Thank you Chad for all of your help, you are an awesome salesman.
  • K
    Karen Sent on 02/29/2008
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    Roger's had reasonable prices and attentive sales people that weren't pushy. They listened to what we wanted and showed us several options that fit our budget and didn't try to sell us rings we didn't want. A very pleasant shopping experience!
  • User2295753 Sent on 09/01/2015
    4.8 out of 5 rating
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    Wonderful place with friendly and excellent staff who attend to your needs thoroughly and decent prices.

    Rogers Jewelry's reply:

    Thank you very much for taking the time to review our store. Which store location did you visit? Have a wonderful day!
  • A
    Alynn Sent on 10/30/2008
    4.8 out of 5 rating
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    They were able to get a special order size for my husband in a VERY short amount of time! This was wonderful! Their hours are a little constricting, but all worked out.
  • A
    Angelica A. Sent on 09/30/2020
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    Love our Rings!

    Purchased our in Visalia and helped my husband select the and design the perfect ring for me. Selected his band and loved it.
  • S
    Stacy Sent on 05/13/2008
    4.6 out of 5 rating
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    Roger's in Folsom was great to work with. Especially the manager Jeff. I will continue to give him my business.
  • Mrs. Strong!!!
    Wendy Sent on 05/13/2012
    4.5 out of 5 rating
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    I bought my husbands wedding ring at the Roger's in Folsom, CA. I was greeted as soon as I entered and treated with respect and was shown what I wanted. We are 100% satisfied with the ring we got. My husband didn't see his ring until it went on his finger and I'm happy to say he loves it. The look, the comfort, everything.
  • K
    Kimi Sent on 11/12/2007
    4.4 out of 5 rating
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    Everyone in the store are very nice and not stuffy. They make you fell welcome and take the time to explain their products to you. My engagement ring has the Hearts on Fire diamond in it that my now husband picked out himself. When we went into the store to get the ring resized, the worker explained the significance and quality of the diamond to me. Also, every time we're in the mall we are able to just drop in and get our rings cleaned in 5 minutes. It's great!
  • L
    Liz Sent on 06/24/2010
    3.8 out of 5 rating
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    Bought my now husband's ring here. they gave us a good deal because the store was closing. Had to pick it up at a different "superstore" although i love my husbands ring, i wish i had gone to the superstore before i bought his- more options.
    The salesman who helped us was great, but another guys didnt give us the time of day.
  • H
    Heather Sent on 11/17/2008
    2.7 out of 5 rating
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    I bought my husbands band here and It was not the best experience. We had to special order it which took two months. Once the ring came in I couldn't have him try it on before the ceremony so on the day of the wedding when I put it on him it was to big. We went on our honeymoon anyways and when we came back we tried to exchange it. Well evidently we were over the time frame for exchanges. We tried to explain that it was his wedding ring and of course we bought it before the wedding but he could not wear it before then. They ended up reordering one for him after much pleading. The ring still doesn't fit right but we'd rather not deal with trying to exchange it.
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