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Royal Palms Resort and Spa Reviews

Royal Palms Resort and Spa

Royal Palms Resort and Spa

Phoenix, AZ
4.9 out of 5 rating, 34 Reviews
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Reviews

4.9 out of 5 rating
34 Reviews
  • Quality of service
    4.9 out of 5 rating
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    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
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    4.9 out of 5 rating
100% Recommended by couples

Awards

34
WeddingWire Couples' Choice Awards 2011 Winner
  • L
    Laura J. Sent on 10/16/2023
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    Exceptional Experience

    Everything from the food, to the communication to the service was exceptional. They make a wedding a truly memorable event for everyone! We received rave reviews on the food, the setting and the service. It was a really special event! The wedding shadow they provide is a gift, if the bride or groom (or MOB or FOB) needs something, they are there! Need something dropped off at the room...done!, need a drink refreshed?...done. It was wonderful! The setting for those coming from out of state makes everyone fall in love with Arizona! It's a magical venue.
  • Alexa
    Alexa A. Sent on 02/27/2023
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    The most magical venue

    Royal Palms was our dream venue. Everything about it is elegant. Our wedding was only 100 people and RP was the perfect, intimate setting for our perfect day. As an out of state bride, it was so relieving to have such an excellent team at the Palms to make sure everything came together. Even in late December, no one was cold eating outside past 6 pm because they have space heaters. Their updated ballrooms are gorgeous for late night dancing. Every aspect of how I wanted the ceremony, cocktail hour, dinner, and late night dancing was carried out exactly how I specified it. Truly impressive.

    But let me tell you about the FOOD. This was not wedding food, this was high end restaurant quality I cant believe I am eating this type food. Nearly every single guest raved about the apps, the drinks, the late night snacks and the dinner.

    Our suite was so beautiful and they even decorated it the night of our wedding. We enjoyed a relaxing day at the spa the next day. Every person we came into contact with at RP was so helpful and so willing to make sure our experience was excellent, especially our on site coordinator Sarah Spain.

    We absolutely cannot wait to come back to the Palms for years to come to celebrate our anniversary. The magic of Royal Palms never wears off.
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    Jessica Sent on 06/02/2021
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    Flawless Wedding Experience

    We fell in love with the Royal Palms as our wedding venue but weren’t sure if we would be able to pull off a wedding in a short amount of time (3 months). Working with Vanessa and Whitney made everything come together wonderfully, and we were absolutely thrilled with how beautiful out wedding was. Both ladies coordinated with us consistently and answered any questions that we had, and made sure to communicate constantly with our wedding planner. The wedding went smoothly and we couldn’t imagine having had it anywhere else other than the Royal Palms.
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  • Christina
    Christina Sent on 09/23/2020
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    Most amazing wedding venue

    This place is breathtaking when you walk in . The perfect backdrop for your wedding . You could spend 10,000 on flowers and wouldn’t have the backdrop already there . The staff was so kind and courteous. Food was delicious the whole day was a dream . Lindsay was so helpful with our whole wedding . They were so easy to work with and accommodating
  • Jenny
    Jenny B. Sent on 01/21/2020
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    Wed like Royalty

    Ohhh the Royal Palms. I first stepped foot on the property for a work event in 2018. The moment you enter the grand driveway, you know you have arrived somewhere special, with rich history and beautiful surroundings. I remember saying to myself "I could totally envision our wedding here" and that sentiment never left me. When we decided to get married in Arizona, we went on a trip to visit the area's most sought after venues. I kept an open mind, but the Royal Palms was where my heart was at. After just a few minutes on-site, we all agreed "this is it".

    The Royal Palms is an experience that begins from the moment you drive up. The curb appeal (no matter time of year) is sensational. The flowers, the landscaping, the property is impeccable. The valet staff (shout-out to Bob) are beyond warm and welcoming, starting your visit off right. Given the size and intimacy of the resort, you feel special and taken care of. We have stayed there various times leading up to our wedding and always felt like VIPs.

    Working with Tami Spencer was an absolute dream (oh Tami, we love you). She is such an incredible representation of the brand, bending over backwards to make sure every detail was personalized to our tastes. Nothing was impossible, everything was a thoughtful discussion and collaboration between the Royal Palms and our design / planning team. She wanted our event to be curated and bespoke for us, not cookie cutter. Our event spanned four spaces (Alegria Garden, Alegria Lawn, Orange Grove, Palmera Salon) and the flow was seamless and felt private. The entire staff was focused on us and our guests and we could not be more grateful.

    Holy food. Everything we ate was sensational!
    At cocktail hour, we would highly recommend the Ahi Tuna Tacos, Smoked Salmon Crostini, Petit Monte Cristo, and Braised Beef Short Rib Beignets.
    We also asked for the world's most epic Charcuterie and the team DELIVERED (jaws dropped)
    For dinner, we had the duo entree of beef tenderloin and chilean sea-bass and everyone's palates were ROCKED. Guests are still messaging me about the food! We had the pleasure of meeting with the chef and he was SO lovely. I will never forget the servers bringing out the food to each table, it truly felt like we were back in time with impeccable, royal service.In a word, "impressive".
    And cake.....you must try the bavarian cream with chocolate chips. Life-changing.
    I could go on and on but what I want you to walk away with is the feeling that at the Royal Palms, you will feel special. You are not just another event or a number, you're a special couple. Everyone on the staff made us and our guests feel like complete rockstars from the moment they set foot on property. Valet, bartenders, servers, everyone. We are forever grateful and cannot wait to visit!
  • Jenny
    Jenny Sent on 01/21/2020
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    Wed like Royalty

    Ohhh the Royal Palms. I first stepped foot on the property for a work event in 2018. The moment you enter the grand driveway, you know you have arrived somewhere special, with rich history and beautiful surroundings. I remember saying to myself "I could totally envision our wedding here" and that sentiment never left me. When we decided to get married in Arizona, we went on a trip to visit the area's most sought after venues. I kept an open mind, but the Royal Palms was where my heart was at. After just a few minutes on-site, we all agreed "this is it".

    The Royal Palms is an experience that begins from the moment you drive up. The curb appeal (no matter time of year) is sensational. The flowers, the landscaping, the property is impeccable. The valet staff (shout-out to Bob) are beyond warm and welcoming, starting your visit off right. Given the size and intimacy of the resort, you feel special and taken care of. We have stayed there various times leading up to our wedding and always felt like VIPs.

    Working with Tami Spencer was an absolute dream (oh Tami, we love you). She is such an incredible representation of the brand, bending over backwards to make sure every detail was personalized to our tastes. Nothing was impossible, everything was a thoughtful discussion and collaboration between the Royal Palms and our design / planning team. She wanted our event to be curated and bespoke for us, not cookie cutter. Our event spanned four spaces (Alegria Garden, Alegria Lawn, Orange Grove, Palmera Salon) and the flow was seamless and felt private. The entire staff was focused on us and our guests and we could not be more grateful.

    Holy food. Everything we ate was sensational!
    At cocktail hour, we would highly recommend the Ahi Tuna Tacos, Smoked Salmon Crostini, Petit Monte Cristo, and Braised Beef Short Rib Beignets.
    We also asked for the world's most epic Charcuterie and the team DELIVERED (jaws dropped)
    For dinner, we had the duo entree of beef tenderloin and chilean sea-bass and everyone's palates were ROCKED. Guests are still messaging me about the food! We had the pleasure of meeting with the chef and he was SO lovely. I will never forget the servers bringing out the food to each table, it truly felt like we were back in time with impeccable, royal service.In a word, "impressive".
    And cake.....you must try the bavarian cream with chocolate chips. Life-changing.
    I could go on and on but what I want you to walk away with is the feeling that at the Royal Palms, you will feel special. You are not just another event or a number, you're a special couple. Everyone on the staff made us and our guests feel like complete rockstars from the moment they set foot on property. Valet, bartenders, servers, everyone. We are forever grateful and cannot wait to visit!
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    Kim Sent on 09/04/2018
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    Our special day could not have been more perfect!!!! The entire staff was amazing and we HIGHLY recommend Royal Palms for your ceremony needs.
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    Catrina Sent on 05/11/2018
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    Royal Palms was an absolute dream for our venue. It is a stunning spot with so many unique places to take pictures in. We had a beautiful suite for the bridal party to get ready in which made the wedding day even more special. Everyone LOVED every part of the meal from the cocktail party appetizers to the entree to the cake- I wish we could eat it all over again. They did an exceptional job!
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    Chloe Sent on 08/05/2018
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    Gorgeous venue, even better staff. So thankful for everyone that participated in our big day. Each and every person we encountered was there to ensure our day was magical and we are so appreciative of that. They even provided a shadow for the day who provided us with whatever we may have needed which was such a special touch!
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    Emmy Sent on 11/17/2017
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    Our recent wedding at the Royal Palms was a true fairy tail. Everything from planning the event to the actual wedding day went smoothly, and far exceeded any expectations that my husband and I had. The food was exceptional. The service and professionalism of the banquet team was absolutely superb. This was the most incredible day and beyond anything that we could have ever dreamt of! Thank you so much.
  • User2987822 Sent on 02/28/2017
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    Nora and the Royal Palms were amazing to work with! They went above and beyond to make sure our day was special. The service from beginning to end was exceptional, and I felt relaxed the whole day knowing that everything was in good hands. The venue is amazingly beautiful and could not be more impressive for our destination wedding!
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    Michelle Sent on 01/28/2016
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    Our guests were so impressed with the Royal Palms. Not only is it a beautiful resort, but the service is exceptional. We had a lot of guests with food allergies and they were very accommodating.
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    Ashley Sent on 11/04/2015
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    Royal Palms was the first venue my husband and I saw. We ended up touring twenty venues and going back to the initial place. The charm, romance, and intimacy was something we couldn't pass up. Not to mention the amazing photo opportunities as the hotel has nooks and cranies that are beyond amazing. The hotel in itself is a stunning masterpiece that offers peace and quiet, as well as the boutique feel that is unique for any guest, even those well traveled! The actual wedding was stunning. Our guests raved about everything, from the cocktail hour by the pool, the bar, the amazing service by the wait staff, the delicious food and cake, and the atmosphere. Most of our 132 guests traveled from out of state to be with us and they were all blown away. It truly is an amazing wedding venue and resort. Emily Glenn, our wedding venue coordinator, was prompt and receptive and worked hard with all of my venders to achieve the night we dreamed of!
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    Jessica Sent on 11/19/2014
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    The Royal Palms Resort and Spa was absolutely the perfect place to get married. Besides how beautiful it was, it was intimate, the staff were amazing, the food was incredible and our wedding cake turned out beautifully! My groom and I were given a shadow for the day who followed us around making sure we had the food and drinks we wanted, helped me get my painful high heels off and into my wedding slippers, and all around took care of us all night! When we got back to our room after the wedding the room had been prepared with rose petals, champagne and chocolate strawberries. Everything about our day went smoothly and without a hitch. We HIGHLY recommend the Royal Palms and will be going back in the future for dinner/overnight stays!
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    Jennifer Sent on 06/19/2014
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    If you want a magical wedding day with the 5 star royal treatment, the Royal Palms Resort is thee place to have your wedding.

    All of our guests still can not stop talking about our wedding and it has been two weeks.

    EVERYTHING was perfect. Every detail was completed. You name it, it was accomplished.

    I have always been told that guests only want good food and good cocktails when attending a wedding. Well, at the Royal Palms Resort & Spa, they give you GREAT food, GREAT cocktails and SUPERIOR SERVICE!!

    The food was simply amazing. Compliments to the chef. The appertizers were made to perfection. The pecan salad with maytag blue cheese and their home made dressing was "to die for"! The homemade pesto for the bread was fantastic. The beef tenderloin with the tomato demi glaze and the rock shrimp just tasted superb. The wedding cake was so light and fresh, Just yum! The next day we ate the remaining cake. It was so delicious.

    The staff at the Royal Palms were fantastic. All the guests felt like they were treated with "A" class service. Our "Shadow" for the evening was amazing. She never missed a beat. She was excellent.

    Our day would not have been magical and perfect if it wasn't for Yesenia Miesch, the Catering Manager. Yesenia is every brides dream. The countless hours she dedicated to our wedding. She is the reason that our wedding day is still the talk of the town. I have never been treated so well and cared by individual like she did for me. She is the reason that I recommend every bridal couple to have their wedding day to be held at the Royal Palms Resort.

    The garden ceremony was beautiful. Everytime I watch our video I have tears of joy.

    The Royal Palms Resort & Spa is simply the best, wonderful, out of this world, hidden secret. Out of 150 guests there was NOT one complaint. Not one.

    You want your day to be remembered forever by you and your guests, then The Royal Palms & Resort is the place! I give them 10 stars out of 5!
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    Margaret Sent on 04/16/2014
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    Yesenia, Jim and J.J. made my wedding at the Royal Palms Resort and Spa amazing! Yesenia was extremely warm and responsive through the entire planning process. The entire catering team did a wonderful job of creating the perfect wedding! Thank you!
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    Angelica Sent on 02/23/2014
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    We chose the Royal Palms after experiencing their romantication package for my wife's birthday 3 years ago. When we returned to the venue we knew instantly that it was the perfect location for us. The resort alone is very romantic and private. We were very nervous initially due the employee that originally was in charge of our wedding was very indifferent and difficult to hear back from. However very shortly thereafter Julie Harris became in charge of our wedding and what a world of difference she made! Julie is extremely efficient, professional and a pleasure to work with. She put my mind at ease every step of the way. She responded promptly and answered all of my 1,000 questions from the very beginning. The rest of the staff was just as amazing. Anne's team executed the event flawlessly. Thank you for your consideration, flexibility and kindness. We highly recommend this venue to all of our friends and family.
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    Elizabeth Sent on 10/03/2013
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    STOP LOOKING AT ANY OTHER VENUES... GET MARRIED AT ROYAL PALMS! My husband and I were engaged for over two years and had no idea where we wanted to get married. However, after one venue tour and meeting with Penny at Royal Palms, we made our decision in less than 24 hours and planned our wedding in less than 3 months! The venue is SO gorgeous and the staff is incredible! They have EVERY detail under control and their communication is beyond impressive! I didn't even hire a wedding planner because that's how much trust I have in Penny (sales director), Anne (ops director), Suzanne (my wedding coordinator), and their entire team! The food is amazing and the presentation is gorgeous! Our guests were so impressed with every moment of our big day! Also, for all the brides out there, you get a "shadow" for the day! Christy was mine and she was simply the best... she made sure that I was eating, drinking, on time for everything, and kept my dress looking fabulous! Oh and your photos will be STUNNING!!!! WE LOVE ROYAL PALMS... you are crazy to pick any other place and team!
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    Mikel Sent on 09/15/2012
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    Great service and outstanding venue.
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    Alicia Sent on 01/24/2012
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    The Royal Palms is a fabulous venue in which to have a wedding/reception. Their maticulous attention to detail, wonderful food, willingness to be flexible, romantic ambiance, and elegance makes them a top resort that I've ever visited. Our wedding was so romantic and they paid attention to every detail. The staff are all seasoned veterans of the resort and they are so friendly and pleasant to work with. We had a small wedding of 40 people and this location was PERFECT!!! Highly recommend it!
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    Becky Sent on 09/27/2011
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    We were married on September 4th at the Royal Palms and it was absolutely amazing. When I went to look for venues I fell in love with the Royal Palms and realized that we HAD to have our wedding there. We were worried about cost, but having our wedding on Labor Day weekend we were able to take advantage of their discounted summer pricing which made it do-able for us. It was 107 degrees on our wedding day but I still wouldn't have changed a thing! We were married in the Alegria Garden which was just a magical spot to have our ceremony. So quaint and pretty! Our reception was held in the Palmera Salon and we loved the rustic Tuscan feel- elegant without being fussy. The food was absolutely impeccable- from the yummy passed apps (my fave was the sugar snap pea stuffed with asian chicken salad) to the steak to the wedding cake. They also let us have 2 signature cocktails in addition to our regular full bar and they were a hit! Our contact Jessica was great to work with for our planning, and Skye who was my "shadow" the day of the wedding was incredible too.
    Most of our guests stayed at the resort since most were out-of-towners, and everyone raved about the rooms, the spa, the food and the service all weekend. It was top notch all around. I highly recommend having your wedding at the Royal Palms!
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    Gretchen Sent on 10/16/2010
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    We had our wedding here and have *absolutely nothing* to complain about. It was a beautiful venue, the food was incredible, and every single person there was there to help us make our day perfect. We stayed there a few nights beforehand (and then also the wedding night) and they were so incredibly accommodating! They decorated our room the night of our wedding and they lit candles leading to the room - (we got the honeymoon suite) - and then when we came in there were rose petals all over the bed and champagne and chocolate-covered strawberries and everything - it was wonderful! Highly recommend :)
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    Jordan Sent on 12/05/2010
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    My daughter's wedding and reception was held at the Royal Palms Resort and Spa. The price was higher than some other places...but it was well worth it. You are paying for a beautiful atmosphere and excellent service.

    My only complaint is that there is no place for the bridal party to get dressed. We had to rent a room for the night before so that the bridal party would have an area to get ready.

    All in all.......I couldn't have been happier with the venue and service!
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    Tamara Sent on 06/17/2009
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    We can not possibly put into words how amazing our experience at the Royal Palms was. All of those helping us plan the wedding were so helpful and truly made us feel special. Definitely premier venue in Phoenix for your ceremony and reception.
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    Heather Sent on 12/03/2008
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    If I had it to do over again, I would go immediately to Royal Palms and not look anywhere else. Initially, Royal Palms wasn't on our short list.
    We were new to town and didn't know about it. As we booked other vendors, they all said, "Go see Royal Palms." We were like, "Sure, okay."
    When another resort told us we should check it out, we knew we had to. We've never looked back. Royal Palms was the ideal setting for our
    ceremony and reception. Our guests loved it! The food was fabulous (try the chicken - believe it or not!), the cake was amazing, the setting...
    I could go on and on. The service is second-to-none. Whenever we would visit for a vendor meeting, I kid you not, guests would come up and
    say, "Are you getting married here? I (or a friend) got married here and it was fabulous!!" We started to think that RP was paying people
    to come up and say that because it happened so much, but they were all legit and speaking the truth. It was an amazing wedding and I am
    thankful that we were able to have it at Royal Palms.
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