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The Royal Sonesta Harbor Court Baltimore Reviews

The Royal Sonesta Harbor Court Baltimore

The Royal Sonesta Harbor Court Baltimore

Baltimore, MD
4.8 out of 5 rating, 130 Reviews
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Reviews

4.8 out of 5 rating
130 Reviews
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    4.8 out of 5 rating
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95% Recommended by couples

Awards

130
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
  • K
    Kellen R. Sent on 10/30/2019
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    Best day ever

    My husband and I were down between this hotel and another in the Baltimore area and we are ultimately so glad we chose the Sonesta, and specifically their coordinator Jay. Everything was so organized and efficient from start to finish, and all our needs were not only met but anticipated in advance. We just had our event and it went perfectly, wouldn't have changed a thing!
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    Lauren P. Sent on 07/23/2019
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    Loved our reception here!

    We absolutely loved the Royal Sonesta. Jay is the best to work with -- we immediately were confident in his skills and experience from our first meeting with him. Every single hotel staff person we encountered through planning and throughout the entire wedding weekend was incredibly friendly and accommodating to anything we or our guests needed. Certain parts of the hotel (ie. bathrooms in rooms) are dated, however everything that really matters that you see (hotel lobby, other parts of the rooms, ballrooms, etc.) are beautiful. The view of the inner harbor is great from the ballroom, even better from the guest rooms on higher floors, and our guests enjoyed the time there. Jay will offer as much or as little advice as you want, and we were very pleased with all of his recommendations.
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  • Kristen
    Kristen Sent on 12/22/2018
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    Beautiful Venue, Excellent Service

    We had our wedding reception at Royal Sonesta Harbor Court Baltimore on December 1, 2018. It was the most perfect venue for us. Jay Day, the hotel coordinator, assisted us with planning majority of the details for our wedding day. Jay worked diligently to make sure we were happy with every little detail of our day. Jay was professional and kind through our wedding planning process--we asked a ton of questions and he was happy to respond quickly and address all of our concerns. It allowed my mind to be at ease with the wedding planning process. The staff at the hotel were fantastic-everyone was kind and friendly through our wedding events. The hotel itself has a small and intimate feel to it which we loved. We had 140 guests at our wedding, half were visiting from out of town. Many guests planned long weekends to see Baltimore so the hotel's proximity to the Inner Harbor / downtown area was great. We highly highly recommend the Royal Sonesta Harbor Court Baltimore for a wedding--we had an unforgettable and wonderful experience.
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    Meredith Sent on 11/30/2018
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    Magical from start to finish!

    Planning a wedding from out of town, where 50% of the guests were also out of towners can be a challenge, but Jay Day and the Royal Sonesta made our wedding day a magical day we’ll never forget! From the moment we met Jay, he put our minds at ease and helped us take care of all the details. He thought of things we hadn’t and made recommendations that were great. I put my trust in him and his staff and I’m so glad we did. From the beginning conversations about budget, and food to our large band and confetti cannons the Royal Sonesta Harbor Court made it all possible. I would highly recommend to any other bride and groom looking for a beautiful location with a great staff. Remember to request a high floor for the Bridal Suite!
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    Lindsay Sent on 07/05/2018
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    " wow - your venue was so classy and elegant, and the food was amazing!" - this is what I heard time and time again after hosting my wedding at the Royal Sonesta. Jay Day is incredible, he will answer your questions,guide you to making good decisions and will actually care about making your day a success. Jay and his entire staff were kind, professional and really made my day go smoothly. Jay will work with you if there is something you want to add, delete or change - he is fair and you never feel like you're being taken advantage of. The hotel rooms are stunning, the ballrooms are incredible,the entire hotel is so clean and impressive! The one thing that I really fell in love with, their ballroom actually has windows that show the harbor! we loved that our guests could have that view while eating their meals. Do yourself a favor and check out this venue!!

    The Royal Sonesta Harbor Court Baltimore's reply:

    It was such a pleasure working with you all on the big day! Thank you for giving us the honor of hosting such a wonderful event and please do come back and visit us again in the future!
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    Victoria Sent on 03/13/2018
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    I just had my wedding at the Royal Sonesta this last weekend (3/10/18) and it was by far, the most amazing day of my life. The entire planning process, rehearsal, and night of went off without a hitch and I could not have asked for better people to work with. Our coordinator, Jay Day, made everything so incredibly easy and always had an answer to our questions. He was fun and hilarious and any time I started to feel the stress, he took it all away! I would highly recommend ceremony/cocktail/reception/wedding night or all of the above at the Royal Sonesta. From the beauty, to the service, to the kind and fun wait staff, I can say with 100% confidence that I have zero complaints. We already have friends getting married in the area next year that attended the wedding and are now planning on using the Sonesta as the hotel for their guests to stay night of, we will definitely be back.
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    Caroline Sent on 11/19/2017
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    Having our wedding at the Royal Sonesta was an amazing experience from start to finish. As soon as we toured the venue and met Jay Day, the coordinator, we knew the Royal Sonesta was for us. The location and the venue itself cannot be beat. The views are incredible and the hotel is beautiful and elegant on the inside. The food was delicious (we got so many compliments from our guests) and the service was the best I have ever experienced. Many thanks to Jay who was so helpful throughout the entire process. Believe what you read about him in the reviews - he is absolutely fantastic! He is extremely knowledgeable, will answer all of your questions promptly and gives great suggestions. On the day of the wedding (and in the days leading up to it) everything went smoothly. Jay coordinated with all of our vendors, directed the rehearsal and kept us on schedule during the ceremony and reception. It was such a relief not to have to worry about any of the logistics and to just relax and enjoy the day! If you are considering this venue, go check it out. You won't regret it!
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    Billy Sent on 12/15/2017
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    My husband and I couldn't have picked a better place to have our wedding. Baltimore wasn't our original choice for our wedding but a Fall wedding in the Inner Harbor wound up being perfect and the Sonesta was a fantastic venue. We used the rooftop for our wedding and it was gorgeous. Our guests loved the experience and the chefs here took our quirky Southern Barbeque/New York Deli idea and made a meal that our families our still talking about.

    Jay Day was our point of contact throughout the wedding for the hotel and both my husband and considered his vast amount of experience to be an essential reason why our wedding unfolded as perfectly as it did.

    If you're an engaged couple in Washington DC and worried about the prohibitive price of venues there (like we were) then I'd strongly recommend the Sonesta. We were able to have a fantastic wedding for much cheaper than it would have been in the District and it was so easy for people to make their way up to Baltimore.
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    Tamara Sent on 11/02/2017
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    The only word to describe The Royal Sonesta Harbor Court is PERFECTION. The views, the service, the food and the accommodations were impeccable. The minute we walked into the hotel on the day of our initial visit to the day after the wedding, every detail was flawless. The Royal Sonesta staff, particularly the Director of Catering, Jeremy Day, made the whole process enjoyable and stress-free. He was very responsive to all my questions, he made recommendations that helped me make my decisions easier and his experience in event planning contributed to my relaxed state the day of the wedding. He ensured all the vendors (DJ, Florist, Photographers, Videographer, etc.) were all on the same page and I didn't have to worry about anything other than to enjoy myself. Our guests couldn't stop raving about the quality of the food, wine and services. The beautiful views were the icing on the cake of a night we truly will never forget, thanks to the Royal Sonesta, especially Mr. Day.
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    Jeni Sent on 10/16/2017
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    We had a great experience with Royal Sonesta Harbor Court and our coordinator, Jay Day. Jay was not only a great coordinator but we feel like he was considered a magician, making everything seem like it was possible. Even when there was an incident that occurred that was not the fault of the venue or Jay, he felt bad about it; which showed that he genuinely cared about our wedding and the experience from it. I can see why Jay has been awarded multiple times and we would like to again nominate him to be awarded again! This is our first time getting married and we already know that we could not have found another coordinator like him if we got married a 100 times. All the servers were all very polite and were accommodating! The venue did not have to say that their goal was customer service because we could already see it through the service and the kindness they had toward us and our guests. We had made our already married friends envious of the venue and Jay, that they did not have their wedding like ours. So thank you to Royal Sonesta Harbor Court and to Jay for making our day super special!!!
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    S Sent on 10/13/2017
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    Absolutely loved working with Jay Day, Catering Director and the entire staff at the Royal Sonesta Harbor Court. Jay is very personable and great at his job! He gave his honest opinions and helped us to create the most beautiful and elegant wedding. The food is incredible and the sleeping rooms and well appointed. My husband and I could not have been happier!
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    Heather Sent on 09/18/2017
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    We cannot put into words the amazing experience we had by holding our wedding at the Royal Sonesta Harbor Court. Starting the planning process about 18 months before our selected wedding date, we knew we had time to find a place. However, when we first stepped foot into the Royal Sonesta and was greeted by their coordinator, Jay Day, we knew this was the place for us. Throughout the whole planning process, Jay was there every step of the way. Everyone, Jay is FANTASTIC!! He brings so much knowledge and direction during the process. We had many questions since we had months to plan and he answered them all so quickly. The wedding day could not have gone more perfect! Jay and his entire staff were there every step of the way to make sure we had everything we needed. While we are sad to see if over and sad to not be working with Jay anymore, we want everyone to check out this venue. You will not regret it and we hope it is love at first sight for you as well!
  • Kia
    Vakia Sent on 08/18/2017
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    We recently held our wedding here at Royal Sonesta Harbor Court and let me be the first to say it was AMAZING !! From the moment we walked in for a tour and was greeted by Jay Day we knew that this was the venue for us ! Jay Day is by far one of the most knowledgeable , professional , down to earth people I've ever met ! From our first meeting up until our wedding he was always very helpful , responsive and just overall great. I can't even put it into words ! Everything will go smooth if Jay Day is handling your event ! Fast forward to my wedding day ... I didn't have to worry about a thing ! It was honestly so nice to be able to enjoy our moment and not have to worry about all the details. Jay Day and all of the staff are top notch ! Everyone was very friendly and extremely helpful during our event and I really appreciated it ! The food was amazing , the venue itself is amazing , the staff is amazing and the rooms are beautiful and very clean ! Everything was perfect and I am forever grateful my wedding was held here ! If you are looking for a venue, search no more ! This is the place for you ! You WILL NOT be disappointed !
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    Scott Sent on 06/21/2018
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    Our wedding at the Sonesta was lovely! Jay made the wedding and everything leading up to a breeze. He was very insightful (also a very funny guy!) and gave us guidance as to what to expect and how our special day would be handled. The staff was great on the day of and was very accommodating and took care of my wife and I and made sure we were happy and had plenty to drink in hand. The facilities are beautiful and the food was fantastic. All of our guests had a blast and even though it was our own it has been the best wedding we've ever experienced.
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    Katelyn Sent on 08/09/2017
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    Jay Day was our wedding coordinator at the Royal Sonesta, and he did an amazing job. He took everything I had envisioned for our wedding and made it a reality. He was so easy to work with, and was always willing to answer my many questions (and the ten million my mom asked on top of that!). We were lucky enough to have our cocktail hour on the rooftop deck, where the staff passed out our signature cocktails, without people even needing to go to the bar. The food was also excellent, from the passed hors d'oueuvres to dinner. Definitely the perfect wedding on all fronts thanks to Jay and the Royal Sonesta!
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    Gabriella Sent on 06/15/2017
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    When I first looked at Harbor Court for my wedding I knew I loved the venue. Then I met Jay. I read the reviews and everyone raved about him and I soon found out why. Working with Jay over 14 months to plan a wedding was such fun. He is brutally honest (in the best way possible and let's face it, sometimes we need that) and tells you exactly what you need to know to make your wedding perfect. Nothing went unnoticed by Jay and his team and the day was absolutely spectacular. Leading up to the wedding, Jay reached out to all of the vendors to coordinate everything so I didn't have to and on the day of, everything ran smoothly. The food at the Harbor Court is also amazing. They will make anything you can imagine - our Baltimore surf and turf of crab cakes and steak was outstanding and the homemade burratta was equally delicious. If you're looking for a beautiful venue on the water in Baltimore, look no further. The royal sonesta Harbor Court is everything you want and need! Thank you to Jay and the entire Sonesta team - you made our day perfect!
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    Steph Sent on 06/14/2017
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    Five stars! That's what Jay Day and the staff at the Royal Sonesta earned for our wedding it catered on May 28, 2017. But can it be that all those five star reviews are real? Yes, it really can! From the moment we met Jay and began planning the event, it was the most pleasurable and easy experience we could have imagined. Jay is professional, knowledgeable, and responsive. The staff for the catering and the hotel are as pleasant and helpful as can be. Everything was simply perfect leading up to and through the day of the wedding.

    Reservations for out-of-town guests? Perfect. Planning the menu? Easy. The tasting? A real treat. Getting answers to our questions? Prompt, accurate, and helpful. Recommendations for other vendors? Yep. Working with those vendors? Everybody loves Jay! Keeping things in order on the big day? Check. Running the rehearsal? No problem. Jay has the patience of a saint. Good food? Yes, absolutely delicious. Good service at the reception? First class. Returning all personal items after the wedding? Everything was neatly packed and returned. Have special needs for your religion or rituals? No problem, Jay has probably planned it before. Parking? Valet. Flexible in giving you want you want? "If it's legal," Jay says, "I can do it!" Use their menus? That's why they're there. Create your own menu? No problem, just tell them what you want. Passed hors d'oeuvres, stations, sushi chefs, kosher, meat, fish, vegetarian, pasta, bar service, premium alcohol, whatever you want - no problem! Use their audio/visual equipment? It's available. Use your own? Sure. Have etiquette questions? Jay can answer them, in the nicest way - "It's your wedding and your can do whatever you want, but usually . . ."

    What you read in other reviews is really true! YOU WILL NOT REGRET having your wedding at the Royal Sonesta.
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    Kristin Sent on 06/13/2017
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    There are not enough nice words I can say about this venue and the event coordinator. From our initial decision to host our wedding here through the wedding day, the process was easy and stress-free. As a bride, you are treated as special at every visit to the hotel. The entire staff was exceptionally accommodating and you feel you and your event are in great hands. The actual day of my wedding was completely enjoyable to me while every minute detail was executed perfectly by this venue. Additionally, the venue is beyond beautiful!
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    Bridget Sent on 05/30/2017
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    If you are looking to enjoy the beauty of the Inner Harbor while having a stress free wedding, choose Royal Sonesta. Jay Day makes the experience absolutely outstanding. Jay is a true professional -he is precise, creative, insightful, responsive, proactive, and patient. The chef and staff are also amazing. My guests were delighted with the ceremony, cocktail hour and reception. Our wedding day will forever be a wonderful memory for many reasons, but it started with choosing Royal Sonesta as our venue.
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    Sarah Sent on 04/23/2017
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    We could not have imagined a better experience! Our wedding day was perfect, and the preparations leading up to it were so easy, thanks to Jay.

    We had a small wedding (approx 35 people), and we wanted an appropriate-sized venue that was close to the water. Jay patiently showed us around the property and answered many follow-up questions, while we looked for venues. At the end of the day, there was really no comparison. The Royal Sonesta offered the best location at a reasonable price.

    Jay was extremely flexible and patient - even when we were indecisive or had no idea what we were doing. He was extremely responsive and pleasant throughout the whole process and very open to our ideas and preferences.

    On the day of, things went exceptionally smoothly, and we were able to relax and enjoy our day without any worry. The the wait staff was very helpful, accommodating and courteous. All of the food was phenomenal!

    Finally, the hotel itself is beautiful. We loved having the option of having our ceremony and cocktail hour on the rooftop garden. Our reception was in the Brightons Room - which was perfect for our smaller wedding. The bridal suite has a fantastic view of the Inner Harbor. We were very sad to check out.

    All in all, we could not have chosen a better venue. Our guests raved about how beautiful the venue was! We will recommend the Royal Sonesta Baltimore and hope to return for other events!
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    Mark Sent on 03/28/2017
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    We had our daughter's wedding at the Royal Sonesta this weekend and can't say enough about the professionalism of the staff -- from the valet to the desk staff and servers, everyone was polite and responsive. Our highest compliments are reserved for Jay Day who worked with us covering every conceivable detail, attentively listening to our ideas and politely and professionally offering alternate suggestion to achieve the desired result. He was a consistent presence throughout the day assuring that each of those agree-upon details was properly executed. The result was a perfect wedding ceremony and reception for our family and guests. We couldn't be happier with the result.
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    Fran Sent on 03/28/2017
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    If you want a beautiful venue, great service, exceptional food and a great location, the Royal Sonesta is for you. It was a pleasure working with Jay Day and everyone else at the hotel. We had my daughter's wedding as well as the rehearsal dinner there and we couldn't have been more pleased.
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    Valerie Sent on 09/27/2017
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    We live in New Jersey and had to plan our daughter's wedding in Baltimore long distance. I am not sure if we could have made it to the wedding day without the help of Jay Day and the wonderful staff at the Royal Sonesta. I cannot even begin to describe how wonderful the venue is and the amazing services that were provided to us beginning with our check-in on Friday. The staff at the Royal Sonesta is exceptional. From the front desk check in person all the way to the people that provided housekeeping, the staff was amazing. Jay Day spent most of Friday evening and all of Saturday by our side making sure that everything was running smoothly. As it got closer to the time of the ceremony he updated us and made sure that we all were ready. Our guests loved the outdoor (on the roof) ceremony and cocktail hour. Being from NJ they found the view breathtaking. They loved the food and the venue. My husband and I received many compliments from friends and family about the food and the service throughout the day. Since we were from out of town Jay recommended bakeries, florists, DJ's and photographers that his venue had worked with in the past. We were not disappointed by any of his recommendations. For anyone planning a wedding, we understand the pressure and anxiety that goes with wanting the perfect day. I can promise you if you use the Royal Sonesta and work with Jay Day you will not be disappointed. Our out of town guests loved the beautiful brunch that we had the next morning also at the Royal Sonesta. The food was delicious! Jeffrey was so accommodatin, making sure that all of the guests were well taken care of. We took pics in the Inner Harbor and also we all took in a ball game at Camden Yards on Sunday to end the wedding celebration. There are no words big enough to thank Jay and his staff. If I could give them 100 STARS I would! The aesthetic details of this venue will automatically set it apart from its competitors. Thank you all!!!
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    Jennifer Sent on 01/17/2017
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    While it may be true that there are MANY hotels in Baltimore, there's really just one that you should use: Royal Sonesta Harbor Court. Here's why:
    1. Mr. Jay Day, the hotel's Director of Catering. For us, he was a tremendous resource, a calming influence, and was a good friend throughout the process. He never let us over-think a particular aspect, and was never afraid to tell us exactly what he thought. His honesty was refreshing; as we met with multiple hotels at the start of the planning process, it seemed that many of them told us what they thought we wanted to hear, so we heard the same thing over and over. Jay was up front and honest about everything, and was incredibly flexible with so many of the small details. Our wedding would not have been half of what it was without him.
    2. The hotel will only book one wedding per weekend, so you and your guests will never have to worry about a double-booked reception space, caterers, etc. The hotel has 3 different ballrooms, and we were able to utilize all of them for our event, which gave every aspect its own unique feel.
    3. The food was INCREDIBLE. I don't know how to start, so I'll have to leave it at that.
    4. All of the ballrooms have windows that look onto the Harbor. Go to any other hotel in Baltimore, and if you can find a ballroom with windows, they won't be looking at the Harbor. Nothing is prettier than looking out onto the Harbor at night, and to have that visual as a backdrop for your wedding is amazing.
    5. Every one of the hotel's staff are consummate professionals who will go completely out of their way for not only you, but for every one of your guests. We arrived at the hotel with an SUV packed to the brim, and the bell staff had everything out of the car and in our room in 10 minutes. The front desk answered every question we could think to throw at them, and the housekeeping staff were incredibly flexible, as we utilized our suite for the bridal party on the day of the wedding.
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