Skip to main content
Weddings

Salon Surreal Reviews

Salon Surreal View more information

Reviews

4.6 out of 5 rating
10 Reviews
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
90% Recommended by couples

Awards

10
  • J
    Justine Sent on 05/30/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wow wow wow!!!

    OK, so we had a super unique scenario and salons surreal totally came through! My best friend was getting married, and was going to go to Ulta for her hair and make up! No offense to Ulta, but I wanted her to have the most perfect wedding day possible! I emailed salon surreal TWO days before the wedding, and they were able to get us in and make the whole wedding day experience so much better! They listened to exactly what we wanted and totally delivered! The bride wanted a super natural look, and they did just that!! We could not have asked for better hair and make up artists! Thank you again so much for the whole team who was able to put this together for us!

    Salon Surreal's reply:

    Thank you so much for your lovely review! I am so glad that we were able to take care of you and your best friend for her special day. It was such pleasure for us. Congratulations to Ashley on her marriage!
  • Mia
    Mia Sent on 06/05/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Ellie and Salon Surreal are amazing!

    I am so happy that I booked Salon Surreal for my big day. Ellie came fully prepared to the hotel near the venue and was so flexible, sweet and fun to work with the entire day. She got all 8 of us done with plenty of time to spare. There was no stress about timing or running behind. Everyone’s hair turned out amazing. My mom was so pleased with her hair and the bridesmaids all looked amazing. She is extremely talented and is able to do intricate braids and I imagine she can create whatever look you are envisioning. She even stayed late to help us put flowers in our hair and I so appreciated it. Also, our hair lasted ALL NIGHT. Not even kidding. My hair looks photo ready the entire day. Lauren helped coordinate everything and she was always so sweet and very quick to respond to any questions I had. I had an overall fantastic experience and would highly recommend them!! Do it! You won’t regret it!
  • E
    Eric Sent on 12/26/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Outstanding!

    Amazing service. Ellie is outstanding!; We have a child with Autism whom would not let ANYONE cut his hair, she briefly talked to him and was able to calm his anxiety and cut his hair!. She is an amazing stylist and works miracles with children with special needs. HIGHLY RECOMMEND.
  • illustration stars

    Are you interested?

    Send a message
  • T
    Taylor Sent on 12/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Salon Surreal is truly an incredible salon. I have been going to this salon for about ten years now and have done everything from cuts, colors, and formal hairstyles. Each and everytime, my hair turns out better than I could have hoped for. The atmosphere and experience is always so fun and welcoming too! I recently got married and had my hair done at Salon Surreal. It turned out BEAUTIFUL!! I got a twisted updo done by a wonderful stylist named Ty. It was perfect. I would highly highly recommend Salon Surreal to any bride! Truly the best salon I have been to.
  • L
    Laura Sent on 01/03/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Lila Levitt at Salon Surreal was a dream find! I met with her 1 month prior to my wedding date to discuss the look I was hoping for. She made suggestions and we did a trial run that day. The first attempt was not so great so she stated again and the second time it was perfect. I made an appointment for day of wedding and was very happy I decided to get my hair professionally styled by Lila. I loved the look, as did my groom, and I felt like a princess. I will continue to see Lila as my hair-dressor.
  • D
    Denise Sent on 05/12/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Heather Curl at Salon Surreal did a fantastic job. My hair looked so beautiful.
  • E
    Erin Sent on 04/04/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great Salon. They got my entire wedding party in and out on time and we all looked amazing!

    Salon Surreal's reply:

    Thanks for your review Erin. I hope your wedding was amazing. Best of luck for many happy years.
  • B
    Nicole Sent on 11/10/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would highly recommend anyone getting thier hair done by Hiedi at Salon Surreal and having thier makeup done by Lisa. Hiedi was so patient with me as we tried to find a hairstyle I would be happy with. She did as many practices as she needed to until I was not only satisfied, but elated about how great my hair looked. I'm not a photogenic person, but Lisa did my makeup beautifully and as a result I am so happy with every single photo of me that day. Not only are Heidi and Lisa great at what they do, but they are so kind as is the rest of the staff at Salon Surreal. I did everything there! Wax, nails done, you name it, I did it at Salon Surreal and I was happy with every service I received. If the location is not near you, I believe Hiedi and Lisa go onsite, and it would be worth it to ask them if they would for you!
  • S
    Sophia Sent on 03/03/2018
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Amazing salon! Highly recommend for weddings. Super sweet griuo
  • Alanna
    Alanna G. Sent on 02/07/2024
    1.4 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Incompetent Manger- Poor Time Management/Styling

    I'm disappointed to leave a negative review. The owner and stylists are sweet and nice to work with. My big issue is with the salon manager. She's allegedly been running this salon approx 17 years (she mentioned on the phone) For my wedding last month I needed hair and makeup for myself and two other women. The salon manager in her infinite wisdom scheduled two employees to do all this. She assured me on the phone on the phone they would "make it happen" and I would be out of there by 12 sharp. My hair and makeup was last, and by this point the stylists ran out of time. For me, the bride. They turned me away from the mirror and started rushing doing my hair and makeup at the same time. I was later told this was against policy... well I couldn't see my hair to speak up about my distaste for it. I tried to have the stylist re work it but it proved impossible with the amount of hair spray she used. The whole thing was one unfortunate turn of events after the other. My two bridesmaids got a braid done, and hair down with curls. That's it, no elaborate time consuming styles. I actually had to ask the stylists to stop rushing and do a good job because I was the bride. They were understandably stressed. The salon manager sat up front the whole time (she told me later, on the phone she knew i was running late but she did nothing to help). and what do you know? it's 12:30PM. I gave up on the hair and left. I went home and tried to rework my hair myself. The whole thing was a nightmare. I don't fault the stylists, they were simply inexperienced and put in a bad position by the salon manager. I called the salon the week after the wedding several times. After being sent to voicemail I called back and the manager finally answered. She knew who was calling. She tried giving me some lame story about her just leaving me a voicemail (she did not). I have had to chase this woman down every step of the way. For contracts, scheduling, customer service, and payment. She never returns calls like she explicitly promises to. She's sick, time got away from her, she forgot, she's about to go into a meeting...I had to chase her down to pay the salon +$800 for the bridal services. She is always full of one lame excuse or another. One time she said she had no excuse... yet still tried to claim she had just left me a voicemail. Funny she's the only person I miss calls from... not anyone else at the salon... She said she would refund me $100 for my poor experience, but then she said she didn't know how...? Manager of +10 years doesn't know how to refund? Finally days after this promise, the refund went thru. She promised to call me back again about the refund but of course that never happened. Again, I am sad because the owner is sweet as can be and the stylists try their best. It's just a poorly run salon. When I think about my wedding day and see pictures, I get upset over and over about how horrible my hair looked. I now have to pay my wedding photographer extra (on top of what I already paid) to photoshop my hair. It was actually that bad. Salon Surreal is great for a haircut... but don't ever rely on them for a special event!
Responds within 24 hours